Technogym CROSS PERSONAL Service Maintenance Manual
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Technogym CROSS PERSONAL Service Maintenance Manual

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Scott Mackintosh
April 13, 2025

I need to know how to dismantle the cross trainer personal for removal purposes

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1 comments:
Mr. Anderson
April 13, 2025

To dismantle the Technogym CROSS PERSONAL cross trainer for removal, follow these steps:

1. Tweeter Removal:
- Use a 2.5 mm hex key.
- Unscrew 2 screws anchoring the tweeter support using a Phillips screwdriver.
- Remove the tweeter.

2. Platform Lever Removal:
- Use a 4 mm hex key to unscrew screws in the lower-rear platform lever area.
- Remove the end part of the chrome-plated lever guard.
- Use a 5 mm hex key to unscrew the screw anchoring the platform lever to the crank.
- Disconnect the lever from the crank.
- Disconnect the platform lever from the Total lever.
- Remove the lower lever guard (11 screws using a Phillips screwdriver).
- Remove the upper platform lever guard (5 screws with washers using a Phillips screwdriver).

3. Hub Removal:
- Unscrew the hub assembly anchor.

4. Display Board Removal:
- Disconnect cables from the CPU (iPod docking station and AUX inputs).
- Remove the plastic grille protecting the display boards (8 screws using a Phillips screwdriver).
- Disconnect WiFi aerial cables from the WiFi card.
- Remove LCD inverter, WiFi card, and tuner card.

5. Secondary ON Switch Card Removal:
- Power off and unplug the equipment.
- Remove the rear display cover.
- Remove HR/HS receivers support cover.
- Remove front and rear plastic angle pieces under the aluminium display frame.
- Remove plastic “V” guard and polished aluminium “V” guard (3 screws using a 4 mm hex key).

During reassembly, tighten the platform lever to the crank using a torque spanner set to 23Nm (17 lbf.ft).

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Summary of Contents for Technogym CROSS PERSONAL

  • Page 1 CROSS PERSONAL . 1.1...
  • Page 3 The information contained in this document is subject to change without notice. Technogym does not guarantee this documentation in any way. Technogym shall not be held responsible for any errors contained in this manual and declines all liability for accidents or damages resulting from the supply, characteristics or use of this manual.

  • Page 5: Table Of Contents

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Contents 1. GENERAL NOTICES ............................. 1.1 1.1. I ..............................1.1 NTRODUCTION 1.2. R ............................1.1 ECOMMENDATIONS 1.3. G ......................1.2 ENERAL RULES FOR REPAIR PROCEDURES 2. TECHNICAL CHARACTERISTICS ........................2.1 2.1. P ..............................
  • Page 6 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 4. ACCESSORIES ............................... 4.1 4.1. C .......................... 4.1 ARDIO THEATER CONNECTION 4.2. M ........................4.2 ONITOR PLUG FOR AFE PORT 5. INSTALLATION INSTRUCTIONS ........................5.1 5.1. S ........................ 5.1 PECIFICATIONS AND REQUIREMENTS 5.2.
  • Page 7 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 9.2.1.1. Table of configuration parameters .............................. 9.4 10. UPDATING THE SW ............................10.1 11. SCHEDULED MAINTENANCE ......................... 11.1 12. APPENDIX ................................12.1 12.1. M ..........................12.1 ENU PASSWORD TABLE 12.2. R .............................
  • Page 8 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Page intentionally left blank. Page iv...

  • Page 9: General Notices

    1. GENERAL NOTICES 1.1. INTRODUCTION This document is reserved for Technogym Service technicians, and is intended to provide authorized personnel with the necessary information to correctly carry out repairs and maintenance. A thorough knowledge of the technical information contained in this manual is essential for completing the professional training of the operator.

  • Page 10: General Rules For Repair Procedures

    1. Always mark any parts or positions which may be confused with each other at the time of reassembly. 2. Use original Technogym spare parts and lubricants of the recommended brands. 3. Use special tools where specified. 4. Consult the Technical Newsletters, which may contain more up-to-date information on adjusts and maintenance than those contained in this manual.

  • Page 11: Technical Characteristics

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 2. TECHNICAL CHARACTERISTICS 2.1. PRODUCT CODES The machine codes take into account all the possible variants and options available for the products. The machine code, which does not include the Serial Number, consists of 16 alphanumeric characters...

  • Page 12: Serial Number Structure

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 This implementation also means a change in the product code. Specifically the last character of the product code will be characterised based on the options shown in the table below: 16th Character...

  • Page 13: Technical Specification

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 2.3. TECHNICAL SPECIFICATION SPECIFICATIONS & PERFORMANCE Power Supply 100-240 VAC – 50-60 Hz 160VA Energy Consumption Stand-By Consumption 47,9 Watt (97 VA) Resistance 56-436 Watt ±10% (at 70 RPM) Difficulty Level...

  • Page 14: Dimensions

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 2.5. DIMENSIONS 2.6. PACKING DIMENSIONS EUROPE AND OVERSEAS Page 2.4...

  • Page 15: Ambient Specifications

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 2.7. AMBIENT SPECIFICATIONS Operating from 10° to 25° C Temperature Storage from -10 to 70° C Operating from 20% to 90% non-condensing Humidity Storage from 20% to 90% non-condensing 2.8. CONFORMITY TO REGULATIONS...

  • Page 16: Wiring Diagrams

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 2.9. WIRING DIAGRAMS Page 2.6...

  • Page 17: Cables

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 2.10. CABLES The colour of the cables can be changed, refer in particular to the Pin Out. 2.10.1. CBQ C ABLES CBQ32: TGS cable (Patch conn.– CPU Board) CPU Board Signal Colour Patch conn.
  • Page 18 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 CU331: iPod signal cable (CPU Board– Docking Station) Scheda CPU Signal Colore Docking Station CN26 +V bus USB Black GND bus USB Black TX - RX Black RX – TX Black...
  • Page 19 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 CU613: IN/OUT Audio signal (Amplifier - CPU Board – Headphone Jack) Headphone Headphone Amplifier Signal Colour Jack Jack (Display) (Frame) Audio IN R Yellow Audio IN L/Power OFF White Grey Audio OUT L...
  • Page 20 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 CU616: Audio/HS signal Upper levers cable (CPU board– Amplifier – frame speakers – Patch Conn.) Frame Ampl. Patch. Patch. Receiver speakers Signal Colour Conn.2 Conn.3 CN31 CN29 DX SX +5 Vdc Fast Track +...
  • Page 21 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 CU618: Display Power supply & signals cable (Patch conn. – CPU board – ON/OFF button) Patch Conn. ON/OFF Signal Colour CN17 JP10 button Green 485 –signal Twisted cable Yellow 485 + signal...
  • Page 22 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 CU621: High Voltage cable (Patch connector – Power Supply board) Power supply Patch conn. Signal Colour Board Line Brown Commercial Neutral Blue connector Earth Yellow/green CU622: High Voltage cable (Patch connector – Power Supply board)

  • Page 23: Principles Of Operation

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 3. PRINCIPLES OF OPERATION 3.1. BLOCK DIAGRAM Page 3.1...

  • Page 24: Electronic Components

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 3.2. ELECTRONIC COMPONENTS 3.2.1. BOARD The Circuit Board includes: a microprocessor, its control logic, a first FLASH EPROM (containing the Operating System), a second FLASH EPROM, partitioned in two sections (HD1 and HD2) the...

  • Page 25: Lcd Inverter

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 3.2.2. INVERTER This device powers the LCD Display lamps. It receives DC power supplies (12 Vdc supply and 3.3Vdc enable signal) from the CPU Board, and generates the AC voltage (380 Vac) needed to power the LCD.

  • Page 26: Wireless Network Board (Without Cables)

    • IPTV: NOT usable with Wi-Fi network; for this application, use of a wired network is essential. There are 2 different models of Wi-Fi network board used by Technogym, one produced by VIA and the other by Billionton. The 2 boards, are physically different as shown below:...

  • Page 27: Jack Cuffie

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 3.2.6. UDIO IDEO EXTERNAL DEVICE CONNECTOR BOARD The board is positioned at the bottom of the lower guard of the equipment and makes available some connectors for connecting Audio / Video source and the external display on the base-band of LCD.

  • Page 28: Secondary On/Off Switch

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 3.2.12. S ON/OFF ECONDARY SWITCH The Secondary Switch Board contains an (SW) logic which governs the switching ON/OFF of the equipment via a relay switch on the Secondary Switch Power Board (acts as controller). The Board has, in particular, an infra-red transmitter and receiver.

  • Page 29: Cardio Receiver Hr

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 3.2.15. C ARDIO RECEIVER This is the Board that manages the signal sent by the Telemetric Transmitter (Heart Rate Band), used by the user during training sessions. The Receiver Board receives a power supply of +5Vdc from the Display Board.

  • Page 30: Client Usb Port

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 3.2.17. C LIENT PORT This is an additional port which can be installed on the VISIO Display, and makes available a USB port for connecting to external devices. The user can connect USB devices for playing a vast range of multimedia files, including: mp3, wma, wav, wmv, MPEG2, MPEG4, DivX, XVID jpg.

  • Page 31: Electromagnetic Brake

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 3.2.20. E LECTROMAGNETIC BRAKE This is an eddy current brake, consisting of a flywheel weight and a flat copper disk that rotates in the air gap of a winding. Variations in the winding current produce changes in the magnetic field, which in turn varies the eddy currents induced within the copper disk and hence its resistance to "vertical"...

  • Page 32: Brake Control

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 3.3. BRAKE CONTROL 3.3.1. M ECHANICS The motion of the pedals imparts a rotation to the primary shaft via the belts connected to the 2 pedals. The primary shaft is connected to the secondary shaft and so to the brake, by means of a belt.
  • Page 33 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 The electromagnetic field produced by the winding and the rotation of the disk will induce eddy currents in the disk itself, giving rise to a force that tends to brake its motion. This generates the exercise resistance.

  • Page 34: The Signals Involved

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 3.3.3. T HE SIGNALS INVOLVED The machine uses the following control signals: • RS-485 Signal This is a digital signal exchanged between the Brake Board and the Display Board. There is no provision for monitoring its state.

  • Page 35: Audio Signal And Audio Out Control

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 3.4. AUDIO SIGNAL AND AUDIO OUT CONTROL The equipment provides the following outputs for listening to and playing audio devices: Two speakers positioned on the central upright of the frame. Two tweeters, on the upper part of the Total levers, one on the right and one on the left.

  • Page 36: The Signals Involved

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 The CPU card sends a 12 Vdc signal to the amplifier to power it as well as the audio signal. To avoid creating disturbances for the end user, by reproducing the audio signal from more than one channel, the system permits the signal to be listened to from only one of the 3 channels, with the following order of priority: Headphone jack socket, audio output jack socket, speakers.

  • Page 37: Accessories

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 4. ACCESSORIES 4.1. CARDIO THEATER CONNECTION The machine can be connected to the Cardio Theater by means of the RJ45 connector on the C-Safe board. The Cardio Theater unit must be provided with a power cable having the following pin-out:...

  • Page 38: Monitor Plug For C-Safe Port

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 4.2. MONITOR PLUG FOR C-SAFE PORT When the plug code 0WC00639AA is fitted into any one of the C-Safe ports on the machine, the corresponding LED should illuminate to indicate the presence of the 5 Vdc supply on the port.

  • Page 39: Installation Instructions

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 5. INSTALLATION INSTRUCTIONS 5.1. SPECIFICATIONS AND REQUIREMENTS For correct machine installation, make sure that: 1. The machine is installed on a level surface that is free of vibrations and has sufficient carrying capacity for the combined weight of the machine and user.

  • Page 40: Moving The Equipment

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 5.2. MOVING THE EQUIPMENT The equipment has two fixed front wheels. To move the equipment, lift it up slightly, as shown in the illustration, and push it forwards and backwards. Given the weight of the equipment, we recommend 2 person be involved in lifting it.

  • Page 41: Recommended Antenna Signal Requirements

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 5.3. RECOMMENDED ANTENNA SIGNAL REQUIREMENTS All the information about the minimum requirements concerning the antenna signal are detailed in the proper manual “Electrical and antenna requirements” you can find and download into the Technogym Direct.
  • Page 42 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Page intentionally left blank. Page 5.4...

  • Page 43: Troubleshooting

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6. TROUBLESHOOTING The troubleshooting procedures are illustrated by means of flow diagrams. To facilitate interpretation of these diagrams, the following standard box shapes are used: This type of box is the START point of the troubleshooting START procedure.

  • Page 44: Troubleshooting Menu

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.1. TROUBLESHOOTING MENU The procedure is activated by pressing the top right-hand corner, the bottom left-hand corner and the bottom right- hand corner of the screen in that sequence when the equipment is in Stand-By, as shown in the figure below.

  • Page 45: The Display Stays Off

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.2. THE DISPLAY STAYS OFF Continued on following page... Page 6.3...
  • Page 46 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Continued on following page... Page 6.4...
  • Page 47 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Continued on following page... Page 6.5...
  • Page 48 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: (1) Check that LED 1 (green) is lit on the Display Board.
  • Page 49 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 (3) Check the 220 Vac voltage on the K1 connector, between PINS 1 and 3. (4) Check the 220 Vac voltage on the P2 connector, between PINS 1 and 5. (5) Check the 220 Vac or 110 Vac voltage on the CN4 connector of the Brake Board, between PINS 3 and 1.

  • Page 50: No Audio Sound

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.3. NO AUDIO SOUND This error is due to the incorrect configuration of the equipment or problems with the audio circuit. Continued on following page... Page 6.8...
  • Page 51 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Continued on following page... Page 6.9...
  • Page 52 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Continued on following page... Page 6.10...
  • Page 53 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: (1) Perform the test by substituting the Jack with a functioning one or disconnect it and short the PINS 4-5 and 3-2 of the Jack connector (carriage side).

  • Page 54: N Otv Picture

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.4. NO TV PICTURE For the following menu, please refer to the relevant chapter in the VISIO manual. 6.5. THE TOUCH SCREEN DOES NOT WORK / IT’S NOT CALIBRATED For the following menu, please refer to the relevant chapter in the VISIO manual.

  • Page 55: The Ipod Does Not Work

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.7. THE IPOD DOES NOT WORK Continued on following page... Page 6.13...
  • Page 56 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Switch on the machine, connect the iPod on the docking station and check that the device is correctly detected by the machine.

  • Page 57: The Equipment Is Locked (Com)" Message On Display

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.8. “THE EQUIPMENT IS LOCKED (COM)” MESSAGE ON DISPLAY The (COM) error indicates that there is no communication between the High Kit and the Low Kit. This may occur essentially in the following cases: •...

  • Page 58: The Brake Board Has Detected An Error

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.9. THE BRAKE BOARD HAS DETECTED AN ERROR When the Brake Board detects an error, it blocks by interrupting the power supply and memorizes a numeric code in its memory which identifies the detected error. In addition it sends a signal regarding the status of the error to the DISPLAY Board, via the serial line.
  • Page 59 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Error Description Meaning Solution Code Upgrade the Firmware (FW) on the Brake Board. If the same errors occur after Not used. upgrading been successfully completed, the problem NOT the Brake Board.
  • Page 60 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Error Description Meaning Solution Code Corrupt EEPROM. This happens when the flag relating to the Re-load the braking EEPROM Fault. CURRENT zone and the flag relating to the table. MIRROR zone (in EEPROM) indicate results that are not consistent.

  • Page 61: There Is No Resistance

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.10. THERE IS NO RESISTANCE The equipment does not produce resistance if: 1. the Brake Board does not receive a speed signal: if the equipment is stationary, then this behaviour is correct. If, on the other hand, the equipment is in movement, then there might be a problem with the reading of the RPM by the speed sensor, if it is mains-powered equipment.
  • Page 62 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Page 6.20...
  • Page 63 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Follow the chart step by step in order to make a correct diagnosis. In particular, pay attention to the checks highlighted in the numbered boxes and listed here below: Measure the voltage leaving the Brake Board on pins 1 and 2 of the CN2 connector by maintaining a constant 60Rpm and increasing the level of difficulty: the Vdc measurement must increase.

  • Page 64: The Resistance Is Not Correct

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.11. THE RESISTANCE IS NOT CORRECT The equipment produces an incorrect resistance if: 1. the mechanics are not perfect; 2. the speed as measured is not correct; 3. the Brake Board is faulty;...
  • Page 65 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Follow the chart step by step in order to make a correct diagnosis. In particular, pay attention to the checks highlighted in the numbered boxes and listed here below: Carry out the Standard Settings, as described in the relevant paragraph of the Service menu.

  • Page 66: The Speed Signal Is Not Correct

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.12. THE SPEED SIGNAL IS NOT CORRECT The speed signal is not correct if: 1. The disk of the Electromagnetic Brake is incorrectly mounted on the flywheel; 2. The special speed measurement screws are missing or badly assembled (only for Crossover) 3.
  • Page 67 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Follow the chart step by step in order to make a correct diagnosis. In particular, pay attention to the checks highlighted in the numbered boxes and listed here below: Carry out the Standard Settings, as described in the relevant paragraph of the Service menu.

  • Page 68: The Machine Does Not Read The Tgs Key

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.13. THE MACHINE DOES NOT READ THE TGS KEY The error is due to the fact the TGS reader is not working properly, or if it is not supplied by the Display Board.
  • Page 69 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Place the tester probes across pins 1 and 3 of connector CN1 of the TGS reader. The measured value should be +12Vdc.

  • Page 70: There Is No Heart Rate Signal

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.14. THERE IS NO HEART RATE SIGNAL 6.14.1. H AND SENSOR HUMAN BODY “CONTINUITY”: it’s well known that for somebody it’s very difficult, nearly impossible, to measure their HR using the hand sensors. This due to a lot of possible causes which could fake the “quality”...
  • Page 71 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Continued on following page… Page 6.29...
  • Page 72 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Place the tester probes across pins 1 and 2 of the HD4 connector of the receiver on CU611 cable.
  • Page 73 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 P – N (phase – neutral) = 220Vac / 110 Vac P – G (phase – ground) = 220Vac / 110 Vac N – G (neutral – ground) = 0 Vac Check that: a.

  • Page 74: Chest Belt

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.14.2. C HEST BELT CORRECT USE OF THE CHEST BELT: Wear the chest belt taking care the area of contact with the body is humid in order to guarantee it proper works.
  • Page 75 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Continued on following page ... Page 6.33...
  • Page 76 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Place the tester probes across pins 1 and 2 of CN1 connector of receiver. The measured value should be +5Vdc.

  • Page 77: The Telemetric Heart Rate Signal Is Incorrect

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.15. THE TELEMETRIC HEART RATE SIGNAL IS INCORRECT 6.15.1. C HEST BELT CORRECT USE OF THE CHEST BELT: Wear the chest belt taking care the area of contact with the body is humid in order to guarantee it proper works.
  • Page 78 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Follow the procedure step by step to correctly diagnose the problem. Take particular care with the checks highlighted by circled numbers, which are described in detail below: Check the correct display SW version, according to the “EXCITE SW SMART TABLE” you can find in TG Direct ,“NEWS”...
  • Page 79 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Figure 6-1 The active area of the transmitter is wider on the lateral side (130 cm) instead of the front or the back side (90cm). Take care of the following diagram: Figure 6-2 Page 6.37...
  • Page 80 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 Check if the receiver has been correctly mounted on the machine. To check for electromagnetic noise near the machine, use Test Box Excite as detailed here below. You can use one of the following cables ELT-16 (0WC00518AB), CBQ-28 (0WC00390AC) or TRM-28 (0WC00336AC) as connection cable.

  • Page 81: Hand Sensor

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 6.15.2. H ENSOR HUMAN BODY “CONTINUITY”: it’s well known that for somebody it’s very difficult, nearly impossible, to measure their HR using the hand sensors. This due to a lot of possible causes which could fake the “quality” of the contact between the human skin and the HS plates, as: hands only just washed or particularly dry, acidity of the skin and/or a particular body fat mass index.
  • Page 82 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 a. The ground faston of receiver board and the ground node on the Power supply box of the machine; b. The ground node on the Power supply box of the machine and the main wall socket.

  • Page 83: Part Disassembly

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7. PART DISASSEMBLY 7.1. DISASSEMBLY OF THE REAR DISPLAY COVER OPERATION DESCRIPTION 1. Switch off the equipment and disconnect the power supply plug from the wall socket. Disassembly of the 2. Remove the CSafe and USB connectors from the rear of the display.

  • Page 84: Dismantling The Whole Display

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.2. DISMANTLING THE WHOLE DISPLAY OPERATION DESCRIPTION 1. Switch off the equipment and disconnect the power supply plug from the wall socket. 2. Remover the “Rear display cover”. 3. Disconnect the following cables from the CPU: mains power and related earth, aerial, AUX, HS, Fast Track, HR, audio OUT, amplifier power, LAN inputs.

  • Page 85: Dismantling The Touch Screen

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.3. DISMANTLING THE TOUCH SCREEN OPERATION DESCRIPTION 1. Switch off the equipment and disconnect the power supply plug from the wall socket. 2. Remover the “Rear display cover”. 3. Disconnect and remove the Touch Screen interface card. (flat Dismantling the Touch cable + USB cable + 2 screws, using a Phillips screwdriver).

  • Page 86: Dismantling The Display Boards

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.4. DISMANTLING THE DISPLAY BOARDS OPERATION DESCRIPTION 1. Switch off the equipment and disconnect the power supply plug from the wall socket. 2. Remover the “Rear display cover”. 3. Disconnect the following cables from the CPU: iPod docking station and AUX inputs.

  • Page 87: Dismantling The Secondary On Switch Card

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.5. DISMANTLING THE SECONDARY ON SWITCH CARD OPERATION DESCRIPTION 1. Switch off the equipment and disconnect the power supply plug from the wall socket. 2. Remover the “Rear display cover”. 3. Remove the HR/HS receivers support cover 4.

  • Page 88: Dismantling The Front Guards

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.6. DISMANTLING THE FRONT GUARDS OPERATION DESCRIPTION 1. Switch off the equipment and disconnect the power supply plug from the wall socket. 2. Remove the front column guard (assembly with Fast Milano fastener).

  • Page 89: Dismantling The Amplifier/Speakers

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.7. DISMANTLING THE AMPLIFIER/SPEAKERS OPERATION DESCRIPTION 1. Remove the “Front guards”. 2. Remove the guards covering the speakers on the column. 2 Dismantling the screws, using a 3 mm hex key.

  • Page 90: Dismantling The Total Levers

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.8. DISMANTLING THE TOTAL LEVERS OPERATION DESCRIPTION 1. Remove the “Front guards”. 2. Remove the screws anchoring the internal plastic lever guard (platform lever connection area), using a 2.5 mm hex key.

  • Page 91: Dismantling The Tweeter From The Total Lever

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.9. DISMANTLING THE TWEETER FROM THE TOTAL LEVER OPERATION DESCRIPTION 1. Remove the top end cap from the Total lever and the tweeter cover. Unscrew the screws, using a 2.5 mm hex key.

  • Page 92: Dismantling The Platform Lever

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.10. DISMANTLING THE PLATFORM LEVER OPERATION DESCRIPTION 1. Unscrew the screws in the lower-rear platform lever area (see photo below), using a 4 mm hex key. 2. Remove the end part of the chrome-plated lever guard.

  • Page 93: Dismantling The Mechanics/Crank Assembly

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.11. DISMANTLING THE MECHANICS/CRANK ASSEMBLY OPERATION DESCRIPTION 1. Disconnect the platform lever from the crank (see “Platform Lever” dismantling procedure. 2. Remove the crank guard cover. 3. Unscrew the 2 screws anchoring the round "mirror-finish" guard to the frame, using a 4 mm hex key.

  • Page 94: Dismantling The Crank Assembly Belt

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.12. DISMANTLING THE CRANK ASSEMBLY BELT OPERATION DESCRIPTION 1. Dismantle the “Mechanics/crank assembly”. 2. Slacken the belt tension by turning the belt stretcher eccentric anchor screw, using a 5 mm hex key.

  • Page 95: Disassembly Of The Rear Guards

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.13. DISASSEMBLY OF THE REAR GUARDS OPERATION DESCRIPTION 1. Disconnect the platform lever from the crank (see “Platform Lever” dismantling procedure. 2. Remove the crank guard cover. 3. Unscrew the 2 screws anchoring the round "mirror-finish" guard to the frame, using a 4 mm hex key.

  • Page 96: Dismantling The Brake Belt

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.14. DISMANTLING THE BRAKE BELT OPERATION DESCRIPTION On the right-hand side of the equipment 1. Disconnect the platform lever from the crank (see “Platform Lever” dismantling procedure). 2. Remove the crank guard cover.

  • Page 97: Dismantling The Brake Belt Pulley

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.15. DISMANTLING THE BRAKE BELT PULLEY OPERATION DESCRIPTION 1. Remove the right-hand “Mechanics/crank assembly”. Dismantling the Brake 2. Remove spline from the shaft. Belt Pulley 3. Remove the spacer. 4. Remove the pulley. 4 screws, using a 13 mm spanner...

  • Page 98: Dismantling The Low Kit, Power Card, Brake And Flywheel

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 7.16. DISMANTLING THE LOW KIT, POWER CARD, BRAKE AND FLYWHEEL OPERATION DESCRIPTION On the left-hand side of the equipment 1. Disconnect the platform lever from the crank (see “Platform Lever” dismantling procedure).

  • Page 99: Adjustments

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 8. ADJUSTMENTS 8.1. MECHANICS/CRANK ASSEMBLY SHAPING OPERATION DESCRIPTION NOTE_1: The procedure described below differs according to whether it is performed on the right-hand or the left- hand assembly. Mechanics/Crank assembly Shaping Note that the references for the right-hand “R”...
  • Page 100 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 DESCRIPTION OPERATION 2. Position the crank midway between the two holes on the support plate and block it in place by inserting two keys into the holes (see detail circled in blue in the illustration below).
  • Page 101 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 DESCRIPTION OPERATION 6. Anchor the timing lever, positioning the assembly as shown in the illustration below. • Position the assembly so that the lever/crank assembly is parallel to the floor. • Move the timing lever either to the right or to the left as...

  • Page 102: Brake Belt Tension

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 8.2. BRAKE BELT TENSION OPERATION DESCRIPTION Brake belt tension When adjusting tension of a used belt: 1. Note the distance “X” measurement before slackening the belt tension, as show in the illustration.

  • Page 103: Levelling

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 8.3. LEVELLING OPERATION DESCRIPTION 1. Check that all the feet touch the floor. If they do not, level the equipment. 2. Adjust the two back feet first. Loosen the lock nut (B). Screw or unscrew the foot (A) until the frame is stable.
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  • Page 105: Equipment Configuration

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 9. EQUIPMENT CONFIGURATION 9.1. CONFIG.: VISIO - VISIOWEB USER MENÙ The procedure is activated by pressing the top right-hand corner, the bottom left-hand corner and the bottom right-hand corner of the screen in that sequence, in Stand-By, as shown in the figure...
  • Page 106 CROSS PERSONAL: Service & maintenance manual - rev. 1.1 For the following menu, please refer to the relevant chapter in the VISIO manual. Page 9.2...

  • Page 107: Service Menu Config.: Visio - Visioweb

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 9.2. SERVICE MENU CONFIG.: VISIO - VISIOWEB The procedure is activated by pressing the top right-hand corner, the bottom left-hand corner and the bottom right-hand corner of the screen in that sequence, in Stand-By, as shown in the figure...

  • Page 108: Table Of Configuration Parameters

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 9.2.1.1. Table of configuration parameters To correctly display the parameter values, you need to load them from the low kit, using the “Read from low kit” function. After any changes to the parameter values, you need to save them in the low kit using the “Write to low kit”...
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  • Page 111: Updating The Sw

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 10. UPDATING THE SW The procedure is activated by pressing the top right-hand corner, the bottom left-hand corner and the bottom right-hand corner of the screen in that sequence when the equipment is in Stand-By, as shown in the figure below.
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  • Page 113: Scheduled Maintenance

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 11. SCHEDULED MAINTENANCE To keep the machine in perfect working order and forestall possible problems, it is necessary to carry out the planned maintenance operations described below. These operations are essentially...
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  • Page 115: Appendix

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 12. APPENDIX 12.1. MENU PASSWORD TABLE The configuration menus available and their corresponding access passwords are shown below: PASSWORD LIST Configurazione tecnica; Technical configuration; VISIO Upload/ Network page; VISIO Scrivi il Serial Number;...

  • Page 116: Required Tools

    CROSS PERSONAL: Service & maintenance manual - rev. 1.1 12.2. REQUIRED TOOLS The following tools are required for carrying out the various disassembly, adjustment and maintenance action on the machine: • Small Phillips screwdriver; • Medium Phillips screwdriver; • Small flat Phillips screwdriver;...
  • Page 118 TECHNOGYM S.p.A. Via Calcinaro, 2861 47521 Cesena (FC) ITALIA Tel.: +39-0547-56047 Fax: +39-0547-650150 e-mail: service@technogym.com 0SM00637AA-UK...

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