Limited Warranty; Warranty Repairs - AEMC OX 5022-CK Quick Start User Manual

Limited Warranty

The Model OX5022 & OX5042 are warranted to the owner for a period of one year from
the date of original purchase against defects in manufacture. This limited warranty is given
by AEMC Instruments, not by the distributor from whom it was purchased. This warranty
®
is void if the unit has been tampered with, abused or if the defect is related to service not
performed by AEMC
Full warranty coverage and registration is available on our website:
www.aemc.com/warranty.html.
Please print the online Warranty Coverage Information for your records.
What AEMC Instruments will do:
®
If a malfunction occurs within the one-year period, you may return the instrument to us
for repair, provided we have your warranty registration information on file or a proof of
purchase. AEMC

Warranty Repairs

What you must do to return an Instrument for Warranty Repair:
First, request a Customer Service Authorization Number (CSA#) by phone or by fax from our
Service Department (see address below), then return the instrument along with the signed
CSA Form. Please write the CSA# on the outside of the shipping container. Return the in-
strument, postage or shipment pre-paid to:
Ship To:
Chauvin Arnoux
15 Faraday Drive
Dover, NH 03820 USA
Phone:
Fax:
E-mail: repair@aemc.com
Caution: To protect yourself against in-transit loss, we recommend you insure your returned
material.
You must obtain a CSA# before returning any instrument.
Shop for AEMC products online at:
Instruments.
®
Instruments will, at its option, repair or replace the faulty material.
®
, Inc. d.b.a. AEMC
®
(800) 945-2362 (Ext. 360)
(603) 749-6434 (Ext. 360)
(603) 742-2346 or (603) 749-6309
ShopAEMC
www.
Instruments
®
.com 1.877.766.5412