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MN002859A01-A
Chapter 11: Maintenance and Troubleshooting
5 Use a dry cotton-tipped applicator and repeat steps 4 and 5 at least three times.
CAUTION: Do not point nozzle at yourself and others. Ensure that the nozzle or tube is
away from your face.
6 Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away
from the surface.
7 Inspect the area for any grease or dirt, repeat if required.
Troubleshooting
This section lists common problems and solutions to fix the problems.
Table 9: Troubleshooting the LEX L10ig
Problem
Cause
After pressing the
Battery is
Power button, does
completely
not turn on.
discharged.
Battery not
installed
properly.
Power button
not held
down long
enough.
Device not
responding.
After pressing the
Battery
Power button, the
charge level
device does not
is very low.
turn on but a
charge battery icon
Appears.
After connecting
Battery is de-
the device to a Ca-
pleted but is
ble, a battery
charging.
charging icon Ap-
pears.
When charging, the
The device is
LED slowly blinks
at an ex-
red.
tremely low-
power state.
Battery did not
Battery
charge.
failed.
Device was
removed
from power
while battery
154
Solution
Re-charge or replace the battery.
Install the battery properly. See
Press the Power button until the Motorola Solutions splash
screen is displayed.
Reset the device.
Re-charge or replace the battery.
Press and hold the Power button to turn on.
Charge the device for a few minutes. The LED changes to
flashing green then press the Power button to turn on the
LEX L10ig. If LED continuously blinks red, check power
connections. Disconnect and reconnect connections.
Replace battery. If the device still does not operate, per-
form a hardware reset.
Insert device in cradle or attach Charge Cable. The 2280
mAh battery fully charges in approximately four hours.
Installing the
Battery.
Table continued...
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Table of Contents
Troubleshooting
