Motorola LEX L10ig Mission Manual page 155

Problem Cause
was charg-
ing.
Extreme bat-
tery tempera-
ture.
During data com- Device re-
munication with a moved from
host computer, no USB cable or
data transmitted, or disconnected
transmitted data from host
was incomplete. computer
during com-
munication.
Incorrect ca-
ble configura-
tion.
During data com- Wi-Fi radio is
munication over Wi- not on.
Fi, no data trans-
You moved
mitted, or transmit-
out of range
ted data was in-
of an access
complete.
point.
During data com- Bluetooth ra-
munication over dio is not on.
Bluetooth, no data
You moved
transmitted, or
out of range
transmitted data
of another
was incomplete.
Bluetooth de-
vice.
During data com- You are in an
munication over area of poor
Public / Private, no cellular serv-
data transmitted, or ice.
transmitted data
VPN is not
was incomplete.
set up cor-
rectly.
SIM card not
installed
properly.
Data plan not
activated.
No sound. Volume set-
ting is low or
turned off.
Device turns off. Device is in-
active.
Send Feedback
Chapter 11: Maintenance and Troubleshooting
Solution
Battery does not charge if ambient temperature is below 0
°C (32 °F) or above 45 °C (113 °F).
Reattach the communication cable and re-transmit.
See technical support.
Turn on the Wi-Fi radio.
Move closer to an access point.
Turn on the Bluetooth radio.
Move without 10 m (32.8 ft.) of the other device.
Move into an area that has better service.
See technical support for VPN setup information.
Remove and re-install the SIM cards.
Contact your service provider and ensure that your data
plan is enabled.
Adjust the volume.
The display turns off after a period of inactivity. Set this pe-
riod to 15 seconds, 30 seconds, 1, 2, 5, 10, or 30 minutes.
MN002859A01-A
Table continued...
155