Resetting The Lex L10Ig; Performing Factory Data Reset - Motorola LEX L10ig Mission Manual

5 Tap OK to export the contacts.
The VCF file is saved to the location indicated.
6 Follow the procedure under
backup.

Resetting the LEX L10ig

Use this procedure to reset the LEX L10ig.
When and where to use: If the LEX L10ig does not operate properly, perform the following procedure.
Procedure:
1 Power off and on the LEX L10ig and verify if the problem is gone.
The LEX L10ig restarts. If the problem remains, perform Step 2.
CAUTION: To avoid erasing important data from your LEX L10ig, do not press any of the
LEX L10ig buttons during power up.
2 Remove the battery, reinsert it, and verify if the problem is gone.
The LEX L10ig restarts. If the problem remains, perform factory data reset.

Performing Factory Data Reset

A factory data reset is a software restore of the LEX L10ig to its original manufacturer settings. Before
resetting the LEX L10ig, back up your data. Factory data reset erases all your personal data from the
LEX L10ig memory and microSD card including: configuration, contents, accounts, installed
applications, user settings, music, photos, videos, installed licenses, pre-loaded application updates,
DM bootstrapping data, integrated and pre-loaded application configuration, post-loaded applications
and user passwords. After reset is performed, re-enter your backed up information.
When and where to use: Use this procedure to perform factory data reset:
CAUTION: Factory data reset is performed only by technical support as a last resort when the
LEX L10ig fails to operate. Before performing factory data reset, remove the SIM and microSD
cards from the LEX L10ig. Performing factory data reset with a microSD or SIM cards installed
may cause data corruption or loss.
NOTICE: Factory data reset configures the LEX L10ig to public communication only. To return
to combined Public and Private configuration, see your technical support. The last updated
firmware and the initial version of pre-loaded applications are preserved through a reset to
factory defaults.
Procedure:
1 Tap .
2 Tap .
3 Tap Backup & reset.
4 Tap Factory data reset.
The LEX L10ig powers off, powers on, then the system recovery screen appears.
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Backing Up the LEX L10ig on page 156
Chapter 11: Maintenance and Troubleshooting
to complete the contacts
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