Electrical Considerations; Contactless Considerations; Pin Protection Measures - VeriFone P400 Installation Manual

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PIN Protection Measures

Electrical
Considerations
WARNING
Contactless
Considerations
CAUTION
PIN Protection
Measures
12
P400/P400 PLUS I
NSTALLATION
Avoid using this product during electrical storms.
Avoid locations near electrical appliances or other devices that cause
excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, electric motors, neon signs, high-frequency or magnetic security
devices, or computer equipment).
Do not use the P400 unit in water or in moist conditions.
Disconnect the device from its POS terminal before cleaning.
Due to risk of electrical shock or terminal damage, do not use the terminal near
water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet
basement, or near a swimming pool. Also, avoid using this product during
electrical storms. Avoid locations near electrical appliances or other devices that
cause excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, neon signs, highfrequency or magnetic security devices, or electric
motors).
Avoid having metallic objects in proximity of the contactless antenna. If you need
to mount the terminal to vertical or inclined surfaces, use a flat, non-metallic
mounting plate.
Using an enclosed metal frame or mount may negatively affect contactless
performance
Use the following techniques to provide effective screening of PIN-entry devices
(PEDs) during the PIN entry process. You can use these methods in combination,
although in some cases a single method might suffice.
Position the terminal on the check-in stand in such a way as to block visual
observation of the PIN-entry process. Examples include:
Visual shields designed into the check-in stand. The shields may be solely
for shielding purposes, or may be part of the general check stand design.
Position the PED so that it is angled in such a way that PIN spying is
difficult.
Install the PED on an adjustable stand that allows consumers to swivel the
terminal sideways and/or tilt it forwards/backwards to a position that makes
visual observation of the PIN-entry process difficult.
Position in-store security cameras so that the PIN-entry keypad is not visible.
G
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