VeriFone P400 Setup Manual

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1. You should have already unpacked your card reader and activated your reader in the Chase

Merchant Center. If not, visit

Important: Your card reader should remain unplugged and powered off until you've

completed activating your device in the Chase Merchant Center.

2. Connect Power cables

Connect the dongle cable to the back of the card reader and the power supply to the

dongle cable and power source. See diagram below.

Note: The card reader will turn on automatically once it is plugged into a power source.

Merchant services are provided by Paymentech, LLC ("Chase"), a subsidiary of JPMorgan Chase Bank, N.A.

Setup Guide

Verifone P400

chase.com/MyPaymentsCenter

Setting up and

connecting your card

reader requires just a

few steps.

to complete your activation.

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Page 1 Setup Guide Verifone P400 Setting up and connecting your card reader requires just a few steps. 1. You should have already unpacked your card reader and activated your reader in the Chase Merchant Center. If not, visit chase.com/MyPaymentsCenter to complete your activation.
Page 2 3. The Merchant Initialization System (MIS) interactive wizard starts automatically after the card reader is fully connected. Merchant services are provided by Paymentech, LLC (“Chase”), a subsidiary of JPMorgan Chase Bank, N.A. ©2020 JPMorgan Chase & Co...
Page 3 4. Connect to Local Wi-Fi Network Note: The card reader must be connected to the same Wi-Fi network as the POS. For best results and optimal security, we recommend a separate, business-grade router and modem for your payment solution. Your internet provider or local electronics retailer can give you suggestions.
Page 4 Troubleshooting common download errors Screen Possible Causes Proposed Actions • Log in to the Chase Merchant Center and • You have not completed complete the Device the Chase Merchant Activation process Center Device (www.chase.com/ Activation process MyPaymentsCenter) • Contact the Helpdesk to verify the merchant data •...