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Solving Memory Problems - HP EliteOne 1000 G1 Maintenance & Service Manual

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Network controller stops working without apparent cause.
Cause
The files containing the network drivers are corrupted.
The cable is not securely connected.
The network controller is defective.
Cannot connect to network server when attempting Remote System Installation.
Cause
The network controller is not configured properly.
System setup utility reports unprogrammed EEPROM.
Cause
Unprogrammed EEPROM.

Solving memory problems

If you encounter memory problems, some common causes and solutions are listed in the following table.
CAUTION:
Management Engine (ME) settings). To avoid damage to the DIMMs or the system board, you must unplug the
computer power cord before attempting to reseat, install, or remove a memory module.
For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory.
Otherwise, the computer will not boot the operating system.
NOTE:
The memory count will be affected by configurations with the Management Engine (ME) enabled. The
ME uses 8MB of system memory in single channel mode or 16MB of memory in dual-channel mode to
download, decompress, and execute the ME firmware for Out-of-Band (OOB), third-party data storage, and
other management functions.
76
Chapter 7 Troubleshooting without diagnostics
Power may still be supplied to the DIMMs when the computer is turned off (depending on the
Solution
Reinstall the network drivers using the Recovery Disc Set in
Windows 7.
If necessary, download the softpaq from the web (from a different
computer).
Ensure that the cable is securely attached to the network
connector and that the other end of the cable is securely attached
to the correct device.
Contact an authorized service provider.
Solution
Verify Network Connectivity, that a DHCP Server is present, and
that the Remote System Installation Server contains the NIC
drivers for your NIC.
Solution
Contact an authorized service provider.

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