Solving Keyboard And Mouse Problems - HP EliteOne 1000 G1 Maintenance & Service Manual

Printer will not print.
Cause
If you are on a network, you may not have made the connection
to the printer.
Printer may have failed.
Printer will not turn on.
Cause
The cables may not be connected properly.
Printer prints garbled information.
Cause
The correct printer driver for the application is not installed.
The cables may not be connected properly.
Printer memory may be overloaded.
Printer will not print.
Cause
The printer may be out of paper.

Solving keyboard and mouse problems

If you encounter keyboard or mouse problems, see the documentation that came with the equipment and to
the common causes and solutions listed in the following table.
Keyboard commands and typing are not recognized by the computer.
Cause
Keyboard connector is not properly connected.
Program in use has stopped responding to commands.
Keyboard needs repairs.
Computer is in Sleep state.
Solution
Make the proper network connections to the printer.
Run printer self-test.
Solution
Reconnect all cables and check the power cord and electrical
outlet.
Solution
Install the correct printer driver for the application.
Reconnect all cables.
Reset the printer by turning it off for one minute, then turn it back
on.
Solution
Check the paper tray and refill it if it is empty.
Solution
Shut down the computer, reconnect the keyboard, and then
restart the computer.
Shut down your computer using the mouse and then restart the
computer.
See the Worldwide Limited Warranty for terms and conditions.
Press the power button to resume from Sleep state.
CAUTION: When attempting to resume from Sleep date, do not
hold down the power button for more than four seconds.
Otherwise, the computer will shut down and you will lose any
unsaved data.
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