System Messages - Hypercom Optimum M4240 Quick Reference Manual

System messages

Messages
Payment not possible
Incorrect PIN
Invalid card
Card not permitted
Reversal not possible
PIN incorrect too many times
System error
Procedure rejected
Procedure not possible
The card-specific error messages are provided by the authorisation system for the card that is being used. The
card issuer bears sole responsibility for the accuracy of the information.
Whenever a credit card is rejected, please observe the additional text provided by the card issuer. This may
contain important information on how to proceed.
14
Next steps
Ask customer to use a different method of
payment.
Ask the customer to check his or her PIN,
then start the transaction again.
Ask customer to use a different method of
payment.
Ask customer to use a different method of
payment.
Check captured data and start the transaction
again.
Customer must have the card reactivated
by the issuer.
Please look for additional text on the receipt
and follow the instructions; otherwise, call the
B+S hotline.
Please observe additional text on the receipt
provided by the authorisation system!
Currently unable to process card. Try again
later (if applicable).