Hypercom T4220 Quick Reference Manual

Hypercom
T4220 Quick Reference Guide
Retail
Standard Functions:
Default Password: 0000
Paper Feed: Press the star (*) key
Important Information
:

Note: To process a Debit or EBT transaction, follow the
credit sale procedures, but choose Debit or EBT
accordingly.

If you are processing a manual transaction, you can type
the card number in place of swiping the card. You will
need the expiration date, the CVV2 code from the back of
the card, the numerical portion of the address, and the zip
code.

If your screen displays icons that say GL and IP
Diagnostics, press the screen button next to GL to return
to the lodging application.

Refunds cannot be processed on Debit or EBT
transactions. For Debit, process a refund as Credit. For
EBT, contact your state EBT office for a customer refund

To set date and time: 1. Press blue function key. 2. Input
10, then press enter.3. Input 0000 for the password. 4.
Input date in MM/DD/YY format then press enter. 5. Input
time in HH:MM format then press enter.
Credit Sale:
 Press the screen button next to Sale
 Press the screen button next to Credit
 Swipe customer card
 Input Sale Amount then press Enter
 Tear merchant receipt
 Press any key to print customer receipt
Void Last Transaction:
 Press the screen button next to Void
 Press the screen button next to Last
 Verify transaction information on the display then
press Enter
 Tear merchant receipt
Void by Invoice:
 Press the screen button next to Void
 Press the screen button next to Invoice
 Input invoice number then press Enter
 Verify transaction information on the display then
press Enter
 Tear merchant receipt
Credit Refund:
 Press the screen button next to Refund
 Swipe customer card
 Input Return amount then press Enter
 Tear merchant receipt
 Press any key to print customer receipt
Void Credit Refund:
 Press the screen button next to Void
 Press the screen button next to Invoice
 Input invoice number then press Enter
 Verify transaction information on the display then
press Enter
 Tear merchant receipt
Offline Sale (Force Transaction):
(Offline sales can
only be processed once a valid authorization code is acquired.)
 Press the Enter Key
 Press the screen button next to Transaction
 Press the screen button next to Offline
 Press the screen button next to Sale (Offline)
 Swipe customer card
 Input Sale Amount then press Enter
 Input Approval Code then press Enter
 Tear merchant receipt
 Press any key to print customer receipt
Batch Review:
 Press the Enter Key
 Press the screen button next to Batch
 Press the screen button next to Review
 Press the screen buttons next to the Right or Left
arrow to move through the transactions.
(888) 381-6800
Reprint Receipt:
 Press the Report Key
 Scroll down then Press the screen button next to
Reprint
 Press the screen button next to the appropriate option
 Last: This will reprint the last transaction receipt.
 Invoice: This allows you to reprint a receipt by invoice
number
 Press the screen button next to the appropriate option
 Customer Copy: This will reprint the customer copy of the
receipt.

Merchant Copy: This will reprint the merchant copy of the
receipt.
Reports:
 Press Report key
 Press the screen button next to appropriate report
type
 Audit Report: This report will show all transaction
details on the current batch.

Summary Report: This report will show you a basic
summary of all existing sales in the current batch.
Close Batch:
(run a report first if you need detailed
batch information)
 Press the Settle Key
 Input the password of 0000
 Press Enter
 Confirm sales total then press Enter
 Confirm refund total then press Enter
To install the paper roll:
**terminal uses 85ft-180ft x 2 1/4 in. thermal paper roll
1. Remove terminal and paper from its packaging.
2. With your fingers, open the printer cover. (as shown below in
image 2)
3. Drop paper roll into printer with the paper feeding from under
the roll then pull paper up slightly (as shown below in image
3a).
4. Pull and tear paper against the paper receipt tear bar. Operate
terminal as normal.
To order paper call supplies at 1-866-498-2333 M-F 8am-8pm Central