Table of Contents
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Quick Links
Description of functions
Direct selection
function keys
Function key
(Function code)
Cancel key
Chip card reader
How to change rolls of paper
Optimum M4240
Quick reference guide
Hotline 0800 068 5949
To open the paper compartment, press the pressure
Pressure points
points at the bottom of the cover towards one another
for opening
firmly. The paper compartment cover will spring open
and you will be able to open it completely. Remove the
central sleeve of the old paper roll. Ensure that the roll
compartment is free of dust and paper debris. Insert the
new roll of thermal paper into the roll compartment as
shown in the diagram. The end of the paper should be
approximately 5 cm behind the rubber roller. Close the
cover. You will hear the cover engage.
Thermal printer paper
compartment
Loading unit
(masked)
Direct selection
function keys
Battery charge status
Scroll keys (menu)
Menu key
Magnetic strip
card reader
Confirmation key
Correction key
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Table of Contents
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Summary of Contents for Hypercom Optimum M4240
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Page 1: Description Of Functions
Optimum M4240 Quick reference guide Description of functions Thermal printer paper compartment Hotline 0800 068 5949 Loading unit (masked) Direct selection Direct selection function keys function keys Battery charge status Scroll keys (menu) Menu key Magnetic strip card reader Function key... -
Page 3: Table Of Contents
Index Description of functions Change rolls of paper Terminal diagram Battery maintenance (commissioning) Switch terminal on / off Change the automatic switch-off time Credit cards CUP card Debit cards (V PAY, Visa, Maestro, MC Debit) Reconciliation (closing the cash accounts) ECR balances (till totals) Duplicate printout Diagnostics... -
Page 4: Battery Maintenance (Commissioning)
Battery maintenance Description of functions The battery is your terminal's energy store. It ensures the terminal is supplied with power when being used as a mobile device. After a long period of use, the battery's storage capacity becomes depleted and it must be recharged. The way in which the battery ages is heavily dependent on how it is used and maintained. -
Page 5: Switch Terminal On / Off
Terminal functions Switching on the terminal Press the "on" key on the terminal for around 5 seconds until a beep indicates that the device has switched on. The terminal's operating system will start up. When the display shows the message ` Please enter amount´... -
Page 6: Credit Cards
Credit cards Credit cards containing chips (EMV function) need to be authorised on this terminal via the chip. If an error occurs during reading, the terminal automatically retrieves the data from the magnetic strip (provided the bank has enabled the card for this purpose). It is only at the point when the transaction is actually being processed that the customer needs to decide whether to confirm the payment by signing or by entering his/her PIN. - Page 7 Reversal - via chip Enter Enter password receipt Best Best Best number Reversal amount Insert card - Receipt remove if printout requested Reversal - via magnetic strip Enter Enter password receipt Best Best Best number Reversal amount Swipe Receipt card printout It will only be possible to reverse the transaction if no terminal account balancing has taken place since the transaction was processed and if the bank responsible for issuing the card...
- Page 8 Credit cards Refund - via magnetic strip Enter Enter password amount Best Best Best Swipe Receipt Customer card printout signs receipt Enter Enter receipt amount Best Best Best number of tip Tip receipt printout Best Total amount...
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Page 9: Cup Card
CUP functions Purchase Swipe Enter card amount Best Best Payment Customer Merchant receipt - Customer customer signs receipt Best Best Best Enter PIN receipt printout Reversal Enter Enter password receipt Best Best Best number Reversal amount Customer Swipe Customer Merchant receipt - card customer signs receipt... - Page 10 CUP functions Reservation Swipe card Best Reservation Customer Enter Merchant receipt - amount customer signs Best Best Best Enter PIN receipt First request Customer receipt Best printout Capturing for a reservation Swipe card Best Reservation Enter TA Enter number authorisation Best Best Best...
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Page 11: Debit Cards (V Pay, Visa, Maestro, Mc Debit)
Debit cards Purchase - V PAY / Maestro via chip Receipt Enter Insert Customer Do not remove printout amount card card until Best Best Enter PIN transaction is complete Purchase - Maestro via magnetic strip Receipt Enter Swipe Customer printout amount card Best... -
Page 12: Reconciliation (Closing The Cash Accounts)
Reports Reconciliation / day-end closing The reconciliation procedure should be performed once a day. Please note that a reversal BANK cannot take place once the terminal account balancing has taken place! Enter Printing password reconciliation Best receipt ECR balances The "ECR balances" function prints a receipt with details of all the transactions since the last terminal account reconciliation. -
Page 13: Diagnostics
System functions Extended diagnostics There are two purposes for extended diagnostics: 1. Checking the electronic connection to the network computer. 2. Reconciling data between the terminal and network computer, e.g. switchover from summer to winter time. On successful completion, a diagnostics report is printed Best Initialization During initialization, the terminal logs on to the network computer. -
Page 14: System Messages
System messages Messages Next steps Payment not possible Ask customer to use a different method of payment. Incorrect PIN Ask the customer to check his or her PIN, then start the transaction again. Ask customer to use a different method of Invalid card payment. -
Page 15: Security
Security Checklist for merchants at the POS Always compare the signature on the receipt with the one on the card. Check the embossing on the card to verify its period of validity. If only one date is given, the card is valid up to that date. Use the UV security features on credit cards –... - Page 16 B+S terminal security seal A terminal forms part of the money cycle and must therefore be handled as carefully as cash. B+S terminal security seal Attempts are often made to tamper POS terminals by opening them to obtain card details and cardholder PINs.
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Page 17: Login At The Access Point
Login at the access point Necessity of a login The terminal must be logged in at the access point in order to use it. This procedure is known as `pairing´. If you receive the terminal from B+S at the same time as the access point, we will already have performed pairing for you. -
Page 18: Notes
Notes... - Page 19 Notes...
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Page 20: Authorisation Services
Important telephone numbers Queries Authorisation services Help 0800 068 5949 B+S Card Service 0208 5511 111 American Express 0945 601 4930 Elavon (Diners Club) Your terminal ID B+S Card Service 0800 068 5949 Please specify at all times Customer service B+S Card Service GmbH Lyoner Strasse 9 60528 Frankfurt am Main...
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