Troubleshooting; Cleaning, Care And Maintenance; Cleaning And Care - Inogen At Home User Manual

7. Troubleshooting

Contact your home care provider if you need assistance with the device.
Problem
Any problem accompanied
by information on
concentrator display,
visual and/or audible
indicators
Concentrator does not
power on when On/Off
button is pressed
No oxygen

8. Cleaning, Care and Maintenance

Cleaning and Care

Periodically you may clean the outside case using a cloth dampened with a mild
liquid detergent (such as Dawn™) and water.
Follow manufacturer's instructions on cleaning and care of concentrator
accessories; clean or replace these accessories according to your healthcare
provider or respective manufacturer's instructions for use.
Filter Cleaning and Replacement
The particle filter must be cleaned weekly to ensure the ease of air flow.
Remove filter from the side of the device.
Possible Cause
Refer to Chapter 4
Power cord is not
connected properly
Malfunction
Concentrator is not
powered on
Cannula is not
connected properly or is
kinked or obstructed
The oxygen tubing or
cannula is faulty
Recommended Solution
Refer to Chapter 4
Check power cord for
proper connection
Contact your
equipment provider
Press On/Off button to
power concentrator
Check cannula and its
connection
Inspect and replace
the items if necessary
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