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Revision H GUIDANCE TO AUTHORIZED SERVICE AND REPAIR CENTERS This Manual applies to the following Inogen, Inc. products: • Inogen One G3 Oxygen Concentrator, model # IO-300 • Inogen One AC Power supply, model # BA-301 • Battery, model # BA-300 •...
TABLE OF CONTENTS INFORMATION FOR PROVIDERS OF THE INOGEN ONE G3 ........3 1.1. C ................3 AUTION AND ARNING TATEMENTS SETTING UP A PATIENT ON INOGEN ONE G3 ............4 2.1. R ..................4 ECOMMENDATIONS FOR 2.2. S ....................4...
Proper care in relaying this information will not only enhance the user’s experience with the Inogen One G3, but will also protect the patient, prolong the life of the device, and help you avoid unnecessary service calls and complaints from users.
DC Power Cord o Carry Bag o Cannula Patient Set-Up. To properly set up a patient on the Inogen One G3 System, you may need to provide: o Pulse Oximeter (for titration, not included) o Extra cannulas (not included) 2.3.
The Inogen One G3 can provide oxygen to the patient as long as a source of electricity is available. However, because the oxygen is being produced as it is used, supply of oxygen is rate-limited.
3.1. Maintenance by the Provider 3.1.1. Authorized Repair Centers The Inogen One G3 is only intended to be repaired by authorized repair centers. If a repair is required, please contact Inogen to locate your nearest authorized repair center. If you would like to become an authorized repair center, please contact Inogen for access to certification training, service instructions, component part lists and the necessary repair equipment.
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10. Once cleaned and disinfected, remove Particle Filters and blow off accessible internal areas with compressed air to remove any visible debris. 11. Blow off Particle Filters with compressed air to remove any visible debris. CONFIDENTIAL and INOGEN ONE G3 OXYGEN CONCENTRATOR Page 7 of 16 96-03996-00-01 rev H DCR-20-328...
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Do not disassemble the Inogen One G3 or any of the accessories or attempt any maintenance other than tasks described in this Technical Manual unless you have completed a training course through Inogen.
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To replace the Product Filter: 1. Use the Cannula Barb Tool (available from Inogen as RP-102) to access the product filter. The tool has two prongs which mate with two indentations located on the surface of the metal cannula barb fitting on the Inogen One 2.
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• Charging Status 3.1.9. Data Download To download data from the Inogen One G3, you will need a USB mass storage device. If one of the following drives cannot be obtained, the drive must be less than 2GB in capacity and have a native file format of FAT32. The capacity of the drive and the file system alone do not ensure compatibility with the Inogen One G3.
3.2.1. Cannula Replacement The nasal cannula should be replaced on a regular basis. A single lumen cannula of four to 25 feet in length must be used. Inogen has certified its performance data with the Salter Laboratories 1600Q cannula. Do not use total cannula tubing length exceeding 25 feet with the...
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The battery is operating properly when a battery icon is displayed on the LCD screen. The Inogen One G3 batteries do not have a “memory” like older NiCad battery packs. The Inogen One G3 batteries can be partially charged and discharged without damaging the battery packs.
Storage Instruct patients to remove the battery from the Inogen One G3 when it is not in use to avoid inadvertent discharge. Leaving a battery attached to an idle Inogen One G3 for prolonged periods will result in battery damage that will severely shorten the expected life of the battery.
5. INOGEN ONE G3 ERROR CODE TABLE Error Code Explanation Possible Causes & Number Troubleshooting Instructions Low voltage on power supply Replace the power supply or remove the battery to see if the concentrator was running on battery power Pressure Error The concentrator was shut down due to a pressure error.
Note: The availability of these functions is dependent on the software version of the concentrator 7. CONTACTS FOR MORE INFORMATION Inogen, Inc. 301 Cormar Drive Goleta, CA 93117 Toll Free: 1-866-765-2800 http://www.inogenone.com http://www.inogen.net CONFIDENTIAL and INOGEN ONE G3 OXYGEN CONCENTRATOR Page 16 of 16 96-03996-00-01 rev H DCR-20-328 PROPRIETARY TECHNICAL MANUAL...
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