Multitech FaxFinder FF240-IP Administrator's Manual page 71

COVER PAGES
Verify that the original Word document was saved using a .DOC format.
Verify that the form was saved as Adobe PDF Optimized.
Verify all form fields are named correctly for FaxFinder. See Text Fields and Descriptions.
Verify Check Spelling is disabled for each field.
If the received fax has empty form fields:
Try a different font.
Verify that FaxFinder's sender and contact fields include this information. For example, if the From Fax field
is blank, confirm the user account has a Fax # listed.
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FaxFinder Fax Server FF240-IP, FF240, FF440, FF840 Administrator Guide 71