Avocent DSRTM 1021 Installer/User Manual
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Avocent DSRTM 1021 Installer/User Manual

Avocent DSRTM 1021 Installer/User Manual

Avocent switch installer/user guide dsrtm 1021
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DS R
1021
Installer/User Guide

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  • Page 1 ™ DS R 1021 Installer/User Guide...
  • Page 2 POWER ON This symbol indicates the principal on/off switch is in the on position. POWER OFF This symbol indicates the principal on/off switch is in the off position.
  • Page 3 Avocent, the Avocent logo, The Power of Being There, DSR, DSView and OSCAR are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2004 Avocent Corporation. All rights reserved.
  • Page 4 USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 5: Table Of Contents

    Getting Started ......9 Installing the DSR Switch ....11 Chapter 3: Local Port Operation Controlling Your System at the Local Port .

  • Page 7: Safety Precautions

    Product Overview Contents Features and Benefits ......3 Safety Precautions ......6...

  • Page 8: Reduce Cable Bulk

    Chapter 1: Product Overview Features and Benefits The Avocent DSR™1021 switch combines analog and digital technology to provide flexible, centralized control of data center servers and facilitate the OA&M (operations, activation and maintenance) of remote branch offices where trained operators may be unavailable. This solution provides enterprise customers with a significant reduction of cable volume, secure remote access and flexible server management from anywhere at anytime.
  • Page 9 Server software manages the system’s user permissioning. The DSView software polls the server running DSAuth Server software for access permissions on power up and every time a switch is initiated for the most current permissions possible. A refresh is also available for immediate updates to a user’s access profile.
  • Page 10 DSR1021 Switch Ethernet Analog User (OSCAR user interface) Figure 1.1: Example DSR1021 Switch Configuration Chapter 1: Product Overview Modem Telephone Network Digital User (DSView Software) ® graphical...

  • Page 11: Safety Precautions

    To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire power cord in any Avocent product confi guration. • Test AC outlets at the server and monitor for proper polarity and grounding.

  • Page 12: Installing The Dsr Switch

    Getting Started ......9 Installing the DSR Switch ....11...

  • Page 13: Chapter 2: Installation

    If you are using an Ethernet networking infrastructure, the TCP/IP protocol is used for communications with the DSR1021 switch. Although 10BaseT Ethernet may be used for an Ethernet connection, Avocent recommends a dedicated, switched 100BaseT network. If communication with the DSR1021 switch will be made using a V.34, V.90 or V.92 modem, the PPP protocol will be used.

  • Page 14: Additional Items Needed

    LEDs: a POWER LED and a STATUS LED. The POWER LED indicates that the attached server is powered. The STATUS LED indicates that a valid UTP connection has been made to a DSR switch. The DSRIQ-SRL module prevents a serial break from the attached device if the module loses power.

  • Page 15: Setting Up Your Network

    DSAuth application, the DSR switch appliances and the computers running DSView software. The DSR1021 switch supports both Dynamic Host Configuration Protocol (DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved for each appliance and that they remain static while the DSR switch appliances are connected to the network.
  • Page 16 DSR Installer/User Guide Power Cord SETUP Port Analog User Power Control Device Figure 2.2: Basic DSR1021 Switch Configuration Ethernet for updating fi rmware SPC Port Connection Connections Server Server Server Digital User Telephone Network Internet Connection Ethernet and/or Modem DSR1021 Switch...
  • Page 17 Approximately 10 seconds after it stops blinking, press the Enter key to access the main menu. NOTE: The DSR1021 switch may be rack mounted in a 1U confi guration. The DSR1021 switch does not support a ØU confi guration.
  • Page 18 Adjusting mouse settings on target machines NOTE: We highly recommend that all Windows systems attached to the DSR1021 switch use the default Windows PS/2 mouse driver. Before a PC running Windows NT, 2000 or XP that is connected to the DSR1021 switch may be used for remote user control, an adjustment to the target mouse’s Motion tab must be made.
  • Page 19 For Windows 2000 (using default drivers): From the Desktop, select Start - Settings - Control Panel - Mouse. The Mouse Properties dialog box will appear. Click on the Motion tab. Set Speed to the default of 50% (the sixth tick mark from the left). Set Acceleration to None for mouse sync.
  • Page 20 NOTE: To use a Sun Solaris driver, you must upgrade the DS Management Software suite to version 1.0.9.202 or later on your host system and DSR1021 switch fi rmware to version 1.0.0.106 or later. See Installation in the DSView Installer/User Guide for information on upgrading the DS Management Software Suite.
  • Page 21 Power down all servers that will be part of your DSR switching system. Locate the power cord that came with the DSR1021 switch. Plug one end into the power socket on the rear of the DSR1021 switch. Plug the other end into an appropriate AC wall outlet.
  • Page 22 DSR Installer/User Guide Choose an available port on the rear of your DSR1021 switch. Plug one end of a CAT 5 cable (4-pair, up to 10 meters) into a numbered port and plug the other end into the RJ-45 connector of a DSRIQ module.
  • Page 23 Local Port Operation Contents Controlling Your System at the Local Port ..21 Viewing and Selecting Ports and Servers ..21 Navigating the OSCAR Interface ....23 Configuring OSCAR Interface Menus .

  • Page 24: Chapter 3: Local Port Operation

    Chapter 3: Local Port Operation Controlling Your System at the Local Port The DSR1021 switch includes a local port on the back of the appliance. This port allows you to connect a keyboard, monitor and mouse to the appliance for ®...

  • Page 25: Viewing The Status Of Your Dsr Switching System

    Selecting servers and serial devices Use the Main dialog box to select servers and serial devices. When you select a server or serial device, the DSR1021 switch reconfigures the keyboard and mouse to the settings for the selected server or serial device.

  • Page 26: Soft Switching

    Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by pressing Print Screen and then typing the first few characters of its name or number. If you have set a Screen Delay Time and you press the key sequences before that time has elapsed, the OSCAR interface will not display.
  • Page 27 Closes the current dialog box and returns to the previous one. Selects the OK button, then returns to the previous dialog box. Completes a switch operation in the Main dialog box and exits the OSCAR interface. In a text box, it selects the text for editing and enables the Left and Right Arrow keys to move the cursor.

  • Page 28: Configuring Oscar Interface Menus

    Configuring OSCAR Interface Menus You can configure your DSR switching system from the Setup menu within the OSCAR interface. Select the Names button when initially setting up your DSR switching system to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSCAR interface menu.

  • Page 29: Assigning Server Or Serial Device Names

    DSR Installer/User Guide Figure 3.2: Setup Dialog Box Assigning server or serial device names Use the Names dialog box to identify servers or serial devices by name rather than by port number. The Names list is always sorted by port order. You can toggle between displaying the name or the EID number of each DSRIQ module, so even if you move the module/server/serial device to another port, the name and configuration will be recognized by the appliance.
  • Page 30 Figure 3.3: Names Dialog Box NOTE: If new DSRIQ modules are discovered by the DSR1021 switch, the on-screen list will be automatically updated. The mouse cursor will change into an hourglass during the update. No mouse or keyboard input will be accepted until the list update is complete.

  • Page 31: Changing The Display Behavior

    DSR Installer/User Guide Type a name in the New Name box. Names of servers or serial devices may be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space and hyphen. Click OK to transfer the new name to the Names dialog box. Your selection is not saved until you click OK in the Names dialog box.
  • Page 32 Print Screen. Entering interface with no delay. Click OK. Setting a Screen Delay Time allows you to complete a soft switch without the OSCAR interface displaying. To perform a soft switch, see Soft switching in this chapter.

  • Page 33: Controlling The Status Flag

    DSR Installer/User Guide Controlling the Status Flag The status flag displays on your desktop and shows the name or EID number of the selected server or the status of the selected port. Use the Flag dialog box to confi gure the fl ag to display by server name or EID number, or to change the fl...

  • Page 34: Broadcasting To Servers

    Select a fl ag color in Display Color. The following fl ag colors are available: • Flag 1 - Grey fl ag with black text • Flag 2 - White fl ag with red text • Flag 3 - White fl ag with blue text •...
  • Page 35 DSR Installer/User Guide Figure 3.8: Broadcast Dialog Box NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving a broadcast to interpret keystrokes identically. Specifi cally, the Caps Lock and Num Lock modes must be the same on all keyboards. While the appliance attempts to send keystrokes to the selected servers simultaneously, some servers may inhibit and thereby delay the transmission.

  • Page 36: To Turn Broadcasting Off

    From the Commands dialog box, clear the Broadcast Enable checkbox. Using Scan Mode In scan mode, the DSR1021 switch automatically scans from port to port (server to server). You can scan up to eight servers, specifying which servers to scan and the number of seconds that each server will display. The scanning order is determined by placement of the server in the list.
  • Page 37 DSR Installer/User Guide To add a server in the midst of an existing list, place your cursor in the line below where you want to insert a new server and press Insert. Type the fi rst few characters of a server name or port number to scan. The fi...

  • Page 38: Setting Console Security

    Figure 3.10: Commands Dialog Box Select Scan Enable in the Commands dialog box. Click X to close the Commands dialog box. NOTE: Scanning will begin as soon as the scan button is checked. To cancel scan mode: Select a server if the OSCAR interface is open. -or- Move the mouse or press any key on the keyboard if the OSCAR interface is not open.
  • Page 39 Click OK to change only your password, and then close the dialog box. NOTE: If you should lose or forget your password, you will need to return your switch to have it reset to the factory default setting. See Appendix G: Technical Support for contact information.
  • Page 40 To password protect your console: Set your password as described in the previous procedure. Select Enable Screen Saver. Type the number of minutes for Inactivity Time (from 1-99) to delay activation of password protection and the screen saver feature. For Mode, select Energy if your monitor is E otherwise select Screen.

  • Page 41: To Immediately Turn On The Screen Saver

    Setting the Keyboard Country Code NOTE: Using a keyboard code that supports a language different from that of your DSR switch fi rmware will cause incorrect keyboard mapping. Sun servers may use key mappings for non-US keyboards. By default, the...
  • Page 42 The Keyboard command enables you to send a different keyboard country code than the default US setting. The specified country code is sent to all servers attached to the DSR1021 switches when they are powered up or rebooted, and the new code is stored in the DSRIQ module. NOTE: If a DSRIQ module is moved to a different server, the keyboard country code will need to be reset.

  • Page 43: Managing Server Tasks Using The Oscar Interface

    Begin scanning your servers. Set up a server list for scanning in the Setup dialog box. View and disconnect users. Re-establish operation of PS/2 keyboard and mouse. View version information for the DSR1021 switch as well as view and upgrade fi rmware for individual DSRIQ modules.

  • Page 44: Viewing And Disconnecting User Connections

    Viewing and Disconnecting User Connections You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the server name or EID number to which a user is connected. If there is no user currently connected to a channel, the user field will be blank and the server field will display Free.

  • Page 45: Resetting Your Ps/2 Keyboard And Mouse

    The reset command sends a hot-plug sequence to the server which causes the mouse and keyboard settings to be sent to the DSR1021 switch. With communication re-established between the server and the DSR1021 switch, functionality is restored to the user.

  • Page 46: Displaying Version Information

    Click Commands - Display Versions. The Version dialog box appears. The top half of the box lists the subsystem versions in the DSR1021 switch. Figure 3.16: Version Dialog Box Click DSRIQ (see Figure 3.16) to view individual DSRIQ module version information.
  • Page 47 DSR Installer/User Guide Figure 3.17: DSRIQ Selection Dialog Box Select a DSRIQ module to view and click the Version button. The DSRIQ Version dialog box appears. For more information on loading fi rmware, see Appendix A. Figure 3.18: DSRIQ Version Dialog Box Click X to close the DSRIQ Version dialog box.

  • Page 48: Accessing The Terminal Applications Menu

    Terminal Operations Contents Accessing the Terminal Applications Menu ..47...

  • Page 49: Chapter 4: Terminal Operations

    Enabling the adding, editing and deleting of users to the DSR1021 switch database • Specifying the amount of time a DSR switch user has to log in during a remote operation over a modem connection before the connection is dis- connected (the Authentication Timeout value) •...
  • Page 50 You may enter N to display the next page of users in the database or enter P to go back to the previous page of users. To add a user to the DSR1021 switch database: Select the PPP Confi guration menu option.
  • Page 51 Tokens (certificates of server running DSAuth Server) and the connection status of the server running DSAuth Server. The DSR switch operates in one of two modes: All or Secure. In the default All mode, the DSR1021 switch allows any server running the DSAuth Server to initiate a session between the DSR switch and DSView software.
  • Page 52 When the last reference to a DSR1021 switch is removed from the database, the DSAuth Server certificate is removed from the DSR1021 switch, which allows the DSR switch to be moved from one DSAuth Server to another. The DSAuth Server certificate can also be removed from the Security menu on the DSR1021 switch console port via the Reset Authentication Tokens option.
  • Page 53 Chapter 4: Terminal Operations Video Session Terminated - Displays the user who terminated the session, the user who was terminated, port and channel number Local Port Viewing Started - Displays the local port Local Port Viewing Stopped - Displays the local port Local Port Viewing Terminated - Displays user who terminated the session and the local port Image Upgrade Started - Displays the user who initiated the upgrade, the...

  • Page 54: Firmware Management

    Firmware Management This menu contains the FLASH Download selection. Use this selection to connect to Avocent and download the latest DSR1021 switch firmware. For more information see Appendix A: FLASH Upgrades. CAUTION: Do not cycle power to the DSR1021 switch or connected servers, and do not disconnect DSRIQ modules during a FLASH upgrade.

  • Page 55: To Change The Password

    This menu option will restore the Network Configuration, the Security Configuration and the SNMP Configuration options to the default settings. Reset Appliance This menu option allows you to execute a soft reset of the DSR1021 switch. Exit This menu selection will return you to the ready prompt.
  • Page 56 DSR Installer/User Guide...
  • Page 57 Appendices Contents Appendix A: FLASH Upgrades ....57 Appendix B: Using the DSView Client Software Over a Modem Connection ....61 Appendix C: Using DSRIQ-SRL Modules .

  • Page 58: Appendices

    To upgrade the DSR switch fi rmware using the Terminal Applications menu: Visit http://www.avocent.com/support and download the latest FLASH firmware from Avocent. Save the FLASH upgrade file to the appropriate directory on the TFTP server. Connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the SETUP port on the back panel of the DSR1021 switch using the supplied null modem cable.
  • Page 59 Select option 1, FLASH Download. Enter the IP address of your TFTP server and press Enter. Enter the name of the fi le that you downloaded from the Avocent site. Confi rm the TFTP download by typing a y or yes and pressing Enter.
  • Page 60 Click DSRIQ to view individual module version information. The DSRIQ Selection dialog box appears. Figure A.2: DSRIQ Selection Dialog Box Select a DSRIQ module to upgrade and click the Version button. The DSRIQ Version dialog box appears. Figure A.3: DSRIQ Version Dialog Box Click the Load Firmware button.
  • Page 61 DSR Installer/User Guide Figure A.4: DSRIQ Load Dialog Box Click OK to initiate the upgrade.

  • Page 62: Appendix B: Using The Dsview Client Software Over A Modem Connection

    Appendix B: Using the DSView Client Software Over a Modem Connection An external modem may be attached to the DSR1021 switch. This modem may be used to access the appliance when an Ethernet connection is not available. A modem/PPP dial-up connection must be established before the remote operation is enabled.
  • Page 63 IP address 10.0.0.3 will be assigned to the DSView Client software PC. NOTE: Windows displays a dialog box that prompts the DSR switch user for a username and password when a dial-up connection is established. It is not necessary to enter a username or password in the dialog box.
  • Page 64 DSView software topology view. Figure B.2: DSR1021 Switch Modem Connection NOTE: The DSR1021 switch will disconnect the modem connection if there is no activity on the modem connection for the time period specifi ed by the Inactivity Timeout value. The default inactivity time-out value (15 minutes) may be changed using the Terminal Applications menu.

  • Page 65: Appendix C: Using Dsriq-Srl Modules

    Appendix C: Using DSRIQ-SRL Modules The DSRIQ-SRL module is a serial-to-VGA converter which permits VT100- capable devices to be viewed from the DSR switch local port or by using the DSView software. The actual serial data is not accessed, but is merely displayed.
  • Page 66 • DSR/CD Mode - This option allows you to control how the DSR and CD lines operate. Available options are Always on and Toggle. When in Toggle mode, DSR and CD lines are turned off for one-half second and then turned on each time a module is selected or deselected.

  • Page 67: Creating A Dsriq-Srl Module Macro

    DSR Installer/User Guide • On-Line Key Sequence - This option allows you to defi ne the key sequence that displays the On-Line mode. The default key sequence is Ctrl-F10. • Help Key Sequence - This option allows you to defi ne the key combination that displays the Help System screen.

  • Page 68: Using History Mode

    On the line below the macro keystroke sequence you just entered, type the keystroke sequence that you wish the macro to perform. Repeat steps 3 and 4 to confi gure additional macros. When fi nished, press Enter to return to the previous screen. Using History mode History mode allows you to examine the contents of the history buffer, which contains the events that have occurred.
  • Page 69 DSR Installer/User Guide DSRIQ-SRL module pinouts The following table lists the pinouts for the DSRIQ-SRL module and is provided for your reference. DSRIQ-SRL Module Pinouts DB9-F Host Signal Signal Flow Name/Description DCD - Data Carrier Detect Out of SRL RXD - Receive Data Out of SRL TXD - Transmit Data In to SRL...

  • Page 70: Utp Copper Cabling

    45 ter mi nat ed UTP cable: EIA/TIA 568A and B. These standards apply to in stal la tions utilizing CAT 5, 5E and 6 cable specifications. The DSR switching system supports either of these wiring standards. Please refer to the following table for details. DSR1021 Switch Wiring Standards EIA/TIA 568A white/green green...

  • Page 71: Cabling Installation, Maintenance And Safety Tips

    DSR Installer/User Guide DSR1021 Switch Wiring Standards (continued) Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: • Keep all CAT 5 runs to a maximum of 10 meters each.

  • Page 72: Appendix E: Technical Specifications

    Appendix E: Technical Specifications DSR1021 Switch Product Specifi cations Server Ports Number Types Connectors Sync Types Plug and Play Video Resolution Supported Cabling SETUP Port Number Type Connector Network Connection Number Type Connector Local Port Number Type Connectors MODEM Port...
  • Page 73 DSR Installer/User Guide DSR1021 Switch Product Specifi cations Dimensions (continued) Safety and EMC Standards User Consoles AC-input Cable Three-wire cable, with a three-lead IEC-320 connector on the end of the cable that connects to the appliance and a plug suitable for the specifi c...

  • Page 74: Appendix F: Sun Advanced Key Emulation

    Appendix F: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key.

  • Page 75: Special Considerations For Japanese Sun Usb And Korean Sun Usb Keyboards (Dsriq-Usb Modules Only)

    Sun DSRIQ-VSN and DSRIQ-WSN modules and servers using DSRIQ-USB modules. These keys function normally if your Sun servers are attached to the DSR switch using a DSRIQ-VSN or DSRIQ-WSN module. The following table lists the keyboard mapping that will take place when a DSRIQ-USB module is used in this setting.

  • Page 76: Appendix G: Technical Support

    Appendix G: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined.
  • Page 77 DSR Installer/User Guide...
  • Page 78 Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase. Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfi...
  • Page 79 L4B 1E4 Canada Tel: +1 877 992 9239 Fax: +1 877 524 2985 590-388-001A Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 61 715 292 Fax: +353 61 471 871 Avocent Germany Gottlieb-Daimler-Straße 2-4...

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