One-Year End-User Manufacturer Guarantee (Latin America And The Caribbean Only); Making A Claim - Dell Latitude D500 Installing And Configuring

One-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only)
Guarantee
Dell Computer Corporation ("Dell") warrants to the end user in
accordance with the following provisions that its branded hardware
products, purchased by the end user from a Dell company or an
authorized Dell distributor in Latin America or the Caribbean, will be
free from defects in materials, workmanship, and design affecting
normal use, for a period of one year from the original purchase date.
Products for which proper claims are made will, at Dell's option, be
repaired or replaced at Dell's expense. Dell owns all parts removed
from repaired products. Dell uses new and reconditioned parts made
by various manufacturers in performing repairs and building
replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or
inadequate installation, use, or maintenance; actions or modifications
by unauthorized third parties or the end user; accidental or willful
damage; or normal wear and tear.

Making a Claim

Claims must be made in Latin America or the Caribbean by
contacting the Dell point of sale within the guarantee period. The end
user must always supply proof of purchase, indicating name and
address of the seller, date of purchase, model and serial number, name
and address of the customer, and details of symptoms and
configuration at the time of malfunction, including peripherals and
software used. Otherwise, Dell may refuse the guarantee claim. Upon
diagnosis of a warranted defect, Dell will make arrangements and pay
for ground freight and insurance to and from Dell's repair/replacement
center. The end user must ensure that the defective product is
available for collection properly packed in original or equally protective
packaging together with the details listed above and the return number
provided to the end user by Dell.
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Limited War ranties and Re tu r n Po licy