Dell Latitude D500 Installing And Configuring page 25

During the remaining years: For the remaining period of the limited
warranty, we will replace any defective part with new or refurbished
parts, if we agree that it needs to be replaced. When you contact us, we
will require a valid credit card number at the time you request a
replacement part, but we will not charge you for the replacement part
as long as you return the original part to us within thirty days after we
ship the replacement part to you. If we do not receive the original part
within thirty days, we will charge to your credit card the then-current
standard price for that part.
We will pay to ship the part to you if you use an address in the United
States (excluding Puerto Rico and U.S. possessions and territories).
Otherwise, we will ship the part freight collect. We will also include a
prepaid shipping container with each replacement part for your use in
returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the data on the
hard drive(s) and any other storage device(s) in the product(s). We are
not responsible for lost or corrupted data.
What if I purchased a service contract?
If your on-site service contract is with Dell, on-site service will be
provided to you under the terms of the on-site service agreement.
Please refer to that contract for details on how to obtain service.
If you purchased through us a service contract with one of our third-
party service providers, please refer to that contract for details on how
to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in
performing warranty repairs and in building replacement parts and
systems. Refurbished parts and systems are parts or systems that have
been returned to Dell, some of which were never used by a customer.
All parts and systems are inspected and tested for quality. Replacement
parts and systems are covered for the remaining period of the limited
warranty for the product you bought.
Limited Wa r r anties and Re tu r n Po licy 29