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Following receipt of full payment for our
goods, our appliances are guaranteed for
three years from the invoice date against
any structural faults and any material
defects. This warranty excludes improper
use of the appliance or a non-compliant
installation. Intervention and travel costs
will be billed in this event.
If our goods were to dysfunction, the
buyer then has to contact us once he has
ensured that it is not due to a non-
compliant installation or abnormal use
in order to decide with us how the
appliance should be repaired. The
appliance should be cleaned and clean
prior to any intervention.
Any complaints with regard to the state,
the presentation, the non-compliance of
our goods should be addressed to our
headquarters by recommended letter
within a maximum of eight days
following delivery.
The application of the warranty will be
subject to LA CORNUE SA receiving a
certificate stating that the material has
been installed by a professional in
accordance with the current technical
and safety standards.
Under this warranty, the seller shall
replace at no cost the parts recognized as
faulty by its technical department. This
warranty covers all labour costs with the
exception of freight charges.
After-Sales Department:
- Covered by the warranty:
tel: +33 (0)1 34 48 36 15 fax: +33 (0)1 34 48 52 31
- Not covered by the warranty (appliance older than three years):
tel: +33 (0)1 47 37 56 00
WARRANTY (3 YEARS)
fax: +33 (0)1 47 39 10 49
Installation Guide - "Cornuchef" Range
The warranty period specified above
shall not be extended if faulty parts need
to be replaced.
This warranty shall cease to apply
- if the operational defect is the result of
an unauthorized intervention on the
appliance;
- if the faulty operation is due to normal
wear and tear of the appliance or from
negligence or insufficient maintenance
by the buyer;
- if the faulty operation is due to acts of
Nature.
LA CORNUE SA shall not be held legally
responsible in these three cases.
The
seller's
guarantee
responsibility for products shall be
limited to repairs to any defects as
stipulated in the above conditions.
As expressly agreed between the
contracting
parties,
responsibility in the event of an
operational fault shall be limited to the
above provisions, especially with regard
to concealed defects as well as material
and immaterial damage.
In all cases, the buyer may not suspend
payment if he lodges a complaint about
the quality of the goods.
and
his
the
seller's
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