Motorola MTP3100 User Manual
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Mobile Release 16.5
MTP3100 Feature User
Guide
JUNE 2017
*68015000897*
68015000897–FC
2017 Motorola Solutions, Inc. All rights reserved
©

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Summary of Contents for Motorola MTP3100

  • Page 1 Mobile Release 16.5 MTP3100 Feature User Guide JUNE 2017 *68015000897* 68015000897–FC 2017 Motorola Solutions, Inc. All rights reserved ©...
  • Page 3: Table Of Contents

    68015000897–FC Contents Contents List of Figures......................13 List of Tables......................15 Copyrights......................... 17 Chapter 1: General Information................19 1.1 Safety Information........................19 1.2 Icon Conventions........................19 1.3 Using this Guide........................19 1.4 Feature and Service Availability.................... 20 Chapter 2: Getting Started..................21 2.1 Product Technical Information....................21 2.2 Before Power On........................
  • Page 4 68015000897–FC Contents 2.15 One-Touch Buttons......................38 Chapter 3: Modes...................... 41 3.1 Trunked Mode Operation.......................41 3.1.1 Entering TMO Mode....................41 3.1.2 Making Group Calls in TMO..................41 3.1.3 Receiving Group Calls in Idle...................42 3.1.4 Receiving Group Calls during Ongoing Group Calls..........42 3.1.5 Dynamic Group Number Assignment (DGNA)............42 3.1.5.1 DGNA Reception..................42 3.1.5.2 DGNA Auto Select Group................
  • Page 5 68015000897–FC Contents 4.3.1 New Message......................54 4.3.1.1 Sending Messages to Private/Phone............55 4.3.1.2 Sending Messages to Groups..............55 4.3.1.3 Sending Store and Forward Messages............55 4.3.1.4 Delivery Report..................56 4.3.2 Inbox........................57 4.3.2.1 Entering the Inbox..................57 4.3.2.2 Receiving New Messages................58 4.3.2.3 Using Submenus in the Inbox and the Outbox...........58 4.3.2.4 Embedded Number..................
  • Page 6 68015000897–FC Contents 4.4 Contacts..........................66 4.4.1 Creating Contacts....................67 4.4.2 Editing Contacts.......................68 4.4.3 Deleting Numbers....................68 4.4.4 Deleting Contacts.....................68 4.4.5 Checking Capacity....................69 4.4.6 Dialing through the Contact List................69 4.5 Browser..........................69 4.6 Security..........................69 4.6.1 PIN Protect.......................69 4.6.1.1 Protecting the Radio with a PIN Code............70 4.6.1.2 Changing PIN Codes.................
  • Page 7 68015000897–FC Contents 4.7.4.1 Setting Data Function.................78 4.7.5 Audio........................78 4.7.5.1 Audio Profiles..................... 78 4.7.5.2 Howling Suppression................. 79 4.7.5.3 Audio Toggle....................79 4.7.5.4 Volume Adjustment Mode................79 4.7.6 Tones........................80 4.7.6.1 Keypad Tone....................80 4.7.6.2 All Tones....................80 4.7.6.3 Talk Permit....................81 4.7.6.4 Clear to Send..................... 81 4.7.6.5 Periodic Alert....................81 4.7.6.6 D-PTT Tones....................82 4.7.7 Display........................
  • Page 8 68015000897–FC Contents 4.7.13.2 Setting In Keypad Lock................88 4.7.13.3 Setting Rotary Knob Wrap Around............88 4.7.13.4 Setting Rotary Knob Scroll Range............89 4.7.13.5 Setting Rotary Knob Talkgroup Selection..........89 4.7.13.6 Setting Rotary Knob Function Keys............89 4.7.14 Default Setting....................... 90 4.7.14.1 Selecting Default Setting................90 4.8 Group Setup..........................
  • Page 9 68015000897–FC Contents 4.12.4 Deleting Recent Calls.................... 99 4.13 Networks..........................99 4.13.1 Selecting Network Operation Mode............... 99 4.13.2 Network Select.......................99 4.13.2.1 Selecting Your Network................100 4.13.2.2 Using Select Net Registration..............100 4.13.3 Talkgroup Network Select..................100 4.13.3.1 Selecting Your Talkgroup Network............100 4.13.3.2 Using Select TG Net Registration............100 4.13.3.3 Using Prefer TG Net Registration............
  • Page 10 68015000897–FC Contents 5.11 Radio Messaging System (RMS)..................109 5.11.1 RMS Icons......................110 5.12 Radio User Assignment (RUA) and Radio User Identity (RUI)..........110 5.13 SIM Card End-to-End Encryption..................111 5.14 Short Number Dial......................112 5.15 Talkgroup Dialing by Index....................112 5.16 Terminal Permanent Disable..................... 112 5.17 Terminal Temporary Disable or Enable................
  • Page 11 68015000897–FC Contents Appendix A: Tones....................123 Appendix B: LED Indications.................125 Appendix C: Troubleshooting................127 Appendix D: Maintenance..................131 D.1 Storage..........................131 D.2 Extending Battery Life......................131 D.3 Battery Charging Temperature....................131 D.4 Additional Battery Warnings/Cautions.................131 D.5 Looking after Your Radio....................132 Send Feedback...
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  • Page 13: List Of Figures

    68015000897–FC List of Figures List of Figures Figure 1: Charger Mode Screen......................24 Figure 2: Default Home Screen with Icons..................... 28 Figure 3: Trunked Mode Operation......................41 Figure 4: Direct Mode Operation......................46 Figure 5: Communication through Repeaters..................49 Figure 6: Communication through Gateways..................49 Figure 7: Repeater Mode Operation.......................51 Figure 8: Call-Out Message........................106 Send Feedback...
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  • Page 15: List Of Tables

    68015000897–FC List of Tables List of Tables Table 1: Special Notations........................19 Table 2: Product Technical Information....................21 Table 3: Battery Icons..........................24 Table 4: Controls and Indicators......................26 Table 5: Display............................28 Table 6: Colors of the Soft Key Area...................... 29 Table 7: Status Icons..........................30 Table 8: During the Call..........................35 Table 9: Talkgroup Icons........................
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  • Page 17: Copyrights

    Motorola Solutions, Inc. Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
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  • Page 19: Chapter 1: General Information

    68015000897–FC General Information Chapter 1 General Information Safety Information RF Energy Exposure and Product Safety Guide For Two-Way Radios IMPORTANT: Before using this product, read the RF Energy Exposure and Safety Guide shipped with your radio. The guide contains recommendations for safe usage, important RF energy awareness and control information, as well as regulatory information, to help ensure compliance with applicable standards and regulations.
  • Page 20: Feature And Service Availability

    68015000897–FC Chapter 1: General Information Example Description Powering Off Typewriter words indicate the MMI strings or messages displayed on the radio. Setup → Tones → All Tones Bold words with the arrow between indicate navigation structure in the menu items. Feature and Service Availability This guide describes all available radio features and services.
  • Page 21: Chapter 2: Getting Started

    68015000897–FC Getting Started Chapter 2 Getting Started This chapter contains basic information on how to use the radio. Product Technical Information Table 2: Product Technical Information Description Value Maximum Voltage 4.2 V Maximum Current 4.7 A Maximum Speaker Load 2 W at 16 Ω Antenna Impedance 50 Ω...
  • Page 22: Before Power On

    68015000897–FC Chapter 2: Getting Started Before Power On Read this section before you power on your radio for the first time. 2.2.1 Attaching the Antenna Procedure: 1 Insert the screw-in base of the antenna into the antenna terminal on the top of the radio. 2 Turn clockwise until tight.
  • Page 23: Installing The Battery

    Charging a battery attached to a radio must be done with the radio turned off. The battery charges faster when the radio is turned off. IMPORTANT: Use only Motorola Solutions approved chargers which provide optimal performance. Using other chargers may fail to fully charge, or reduce the life of the battery.
  • Page 24: Battery Charging Indications

    68015000897–FC Chapter 2: Getting Started Do not charge the battery in a hazardous area. IMPORTANT: Do not connect a radio without a battery to the charger. Procedure: 1 Connect the charger to an appropriate power source, according to the specification of the charger.
  • Page 25: Low Battery Indication

    68015000897–FC Chapter 2: Getting Started Battery Charge Progress 80%– 0%–5% 5%–15% 15%–25% 25%–40% 40%–60% 60%–80% 100% 2.2.7 Low Battery Indication The radio indicates low battery level by playing an audible alert when the battery charge falls to a preset level. The low battery alert can be programmed to be 5, 10, or 20 percent of remaining capacity by your service provider.
  • Page 26: Table 4: Controls And Indicators

    68015000897–FC Chapter 2: Getting Started Table 4: Controls and Indicators Annotation Description Talkgroup Knob Rotate to select a different talkgroup. Table continued… Send Feedback...
  • Page 27 68015000897–FC Chapter 2: Getting Started Annotation Description Volume Knob Rotate to set the volume. Top Microphone Activated during Simplex, high audio calls such as Group Calls. Programmable Side button Programmable button, by default, the upper Programmable Side button is set to the Flip Display feature and the lower Programmable Side button is set to the Hi/Low Audio feature.
  • Page 28: Display

    68015000897–FC Chapter 2: Getting Started Annotation Description • Used to enter the context-sensitive menu. On/Off/End/Home key • Press and hold to turn on/off your radio. • Press to end calls. • Press to return to the home screen. NOTICE: If a message or notification is displayed on the radio and the Screen Saver activates, pressing On/Off/End/Home only deactivates the Screen Saver.
  • Page 29: Configurable Idle Screen

    68015000897–FC Chapter 2: Getting Started The color of the Soft key area changes according to the mode the radio is in. Table 6: Colors of the Soft Key Area Color Mode or State Light blue Normal TMO and DMO Modes Light red Emergency Mode or Disaster Alert Call Olive...
  • Page 30: Status Icons

    68015000897–FC Chapter 2: Getting Started Status Icons Status icons appear when your radio is engaged in certain activities or when you have activated certain features. Table 7: Status Icons Icon Description Trunked Mode Operation In Service No Service Signal Strength – The more bars, the stronger the signal. RF Power –...
  • Page 31 68015000897–FC Chapter 2: Getting Started Icon Description DMO Repeater Communication Mode – Indicates that the Repeater or GW + Rep option in DMO Mode is selected. The icon has the following status: • Solid – when the radio has detected the repeater (for example when the radio re- ceives a presence signal).
  • Page 32 68015000897–FC Chapter 2: Getting Started Icon Description End-to-End Encryption (E2EE) Solid, when the E2EE is enabled: • for the selected talkgroup, • for the highlighted private number, • for the manually entered private number, • when transmitting voice in Group Calls, •...
  • Page 33: Powering On The Radio

    68015000897–FC Chapter 2: Getting Started Icon Description being controlled by special SDS messages or triggered to send a GNSS location re- port. Powering On the Radio Procedure: Press and hold On button. Your radio performs a self-check and registration routine. After successful registration, your radio is in service.
  • Page 34: Locking Or Unlocking The Keys Or Buttons

    68015000897–FC Chapter 2: Getting Started Locking or Unlocking the Keys or Buttons Procedure: 1 Press Menu key and Left Navigation key. NOTICE: The Emergency button is not locked. Entering Emergency Mode unlocks all keys. 2.10 Holding Your Radio The radio has two microphones: a top microphone for simplex dispatcher/private calls and a bottom microphone for duplex telephone-like calls.
  • Page 35: High Or Low Audio Toggle

    68015000897–FC Chapter 2: Getting Started 2.11 High or Low Audio Toggle The radio is able to switch from the external earpiece to the main speaker using One-Touch button and is not required to disconnect the external earpiece or PHF. The states of the routed audio are: •...
  • Page 36: Selecting Talkgroups

    68015000897–FC Chapter 2: Getting Started 2 Select Trunked Mode / Direct Mode. 2.14 Selecting Talkgroups Follow these procedures to select talkgroup manually. If the selected talkgroups is an InterSystem Interface (ISI) talkgroup, the radio can migrate to another talkgroup linked network, changing the talkgroup automatically.
  • Page 37 68015000897–FC Chapter 2: Getting Started Icon Talkgroups in Common Folders Talkgroups in Favorite Folders In DMO Mode Display when the talkgroup selected is a normal TMO talkgroup. Single network is available. In TMO Mode In TMO Mode Display when the talkgroup selected is Display when the talkgroup selected is an ISI or Any network TMO talkgroup.
  • Page 38: One-Touch Buttons

    68015000897–FC Chapter 2: Getting Started 2.15 One-Touch Buttons The One-Touch Button feature allows you to activate a feature by a long key press of the programmable button. Table 10: One-Touch Button Features Feature Description Access Private Dialing Ed- Displays the private dialing editor. itor Activation of Covert Mode Turns Covert Mode on or off.
  • Page 39 68015000897–FC Chapter 2: Getting Started Feature Description RUI Logon or Logoff Asks for the credential or logs off the radio. Scan for Bluetooth Devi- Activates scanning for Bluetooth devices once OTB assigned to the Add Bluetooth Device function is pressed. Select Talkgroup Network Displays the Select Talkgroup Network menu.
  • Page 40 68015000897–FC Chapter 2: Getting Started Feature Description Toggle Transmit Inhibit Turns Transmit Inhibit Mode on or off. Mode (TXI) Turn Repeater Mode On Turns Repeater Mode on or off. or Off Unassigned The radio displays Unassigned Button when no feature assigned to this button.
  • Page 41: Chapter 3: Modes

    68015000897–FC Modes Chapter 3 Modes This chapter contains information on available modes that the radio can operate in. Trunked Mode Operation Trunked Mode Operation (TMO) requires the switching and management infrastructure. This operation mode enables various voice and data communication types, such as group calls and short data service messages, as well as access to the infrastructure-related features such as packet data.
  • Page 42: Receiving Group Calls In Idle

    68015000897–FC Chapter 3: Modes 2 Wait for the Talk Permit tone (if configured) and then speak into the microphone. Release the PTT button to listen. 3.1.3 Receiving Group Calls in Idle Procedure: 1 The radio receives a Group Call. NOTICE: The incoming Group Call is signalled by a Receiving Group Call tone. 2 To respond, press and hold the PTT button.
  • Page 43: Dgna Auto Select Group

    68015000897–FC Chapter 3: Modes At each talkgroup change, an appropriate notification is shown on the display. If the DGNA message is received to delete all talkgroups, your radio displays All Talkgroups Deleted. To exit the DGNA display, you can use the Back Soft key or the End key. 3.1.5.2 DGNA Auto Select Group If the DGNA Auto Select is configured, whenever your radio receives a DGNA, it switches to the added...
  • Page 44: Phone And Private Automatic Branch Exchange (Pabx) Calls

    68015000897–FC Chapter 3: Modes 2 Select Services → Broadcast. Your radio displays the predefined alias and the Broadcast Call icon. 3 To start the call press the PTT button. 3.1.7 Phone and Private Automatic Branch Exchange (PABX) Calls Phone Call allows you to call a landline telephone number or a cellular mobile phone number. Private Automatic Branch Exchange (PABX) Call allows you to call local (office) extension numbers.
  • Page 45: Entering Local Site Trunking

    68015000897–FC Chapter 3: Modes NOTICE: Your service provider can disable this mode. 3.2.1 Entering Local Site Trunking When your radio receives a Local Site Trunking indication from the system, the following occurs: • Your radio plays an Entering Local Site Trunking tone. •...
  • Page 46: Entering Dmo Mode

    68015000897–FC Chapter 3: Modes Figure 4: Direct Mode Operation 3.3.1 Entering DMO Mode Procedure: To enter the DMO Mode: • From the home screen, press the Menu key. Select Networks → Direct Mode. • From the home screen, press the Menu key. Select Options → Direct Mode. 3.3.2 Making Group Calls in DMO The Group Call is received by all members of the selected group who have their units turned on and...
  • Page 47: Selecting Dmo Communications Options

    68015000897–FC Chapter 3: Modes 3.3.4 Selecting DMO Communications Options When and where to use: Helps to communicate with other radio users on the same talkgroup through the Gateway or Repeater. Procedure: 1 From the home screen, press Options. 2 Press Config. 3 Select one of the following: •...
  • Page 48: Network Monitor

    68015000897–FC Chapter 3: Modes • Rejects the call • Plays a tone • Displays the Individual Calls Only message 3.3.7 Network Monitor This feature allows the radio to monitor for TMO individual calls while maintaining DMO services. When Network Monitor is active, the radio receives direct calls addressed to the selected DMO talkgroup, private DMO calls, SDS messages, but also private TMO calls.
  • Page 49: Communication Through Gateways

    68015000897–FC Chapter 3: Modes Figure 5: Communication through Repeaters When the radio connects to a repeater, it plays a tone, displays the Repeater available message, and shows an appropriate icon. When the radio loses connection with the repeater, it plays a tone, displays the Repeater not available message, and the repeater icon is blinking.
  • Page 50: Gateway And Repeater Synchronization

    68015000897–FC Chapter 3: Modes 3.3.10 Gateway and Repeater Synchronization To communicate via gateways or repeaters, the radio requires synchronization with a gateway or a repeater. A gateway or a repeater sends presence signals to radios. If a radio receives presence signals, it stays synchronized with the gateway or the repeater which sends the signals.
  • Page 51: Repeater Mode

    68015000897–FC Chapter 3: Modes In TXI mode, the radio joins group calls for any group that the radio is monitoring, but the transmitting on that call is still prohibited. The radio also displays any incoming SDS messages to the user. The missed call feature is active in the TXI mode and allows checking what calls were missed.
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  • Page 53: Chapter 4: Main Menu

    68015000897–FC Main Menu Chapter 4 Main Menu This chapter contains information on items in the main menu. You can enter the menu items during a call. If not programmed otherwise by your service provider the radio exits the menu, when a new call starts. IMPORTANT: Some menu items are model-specific and may not be activated or available on your radio.
  • Page 54: Messages

    68015000897–FC Chapter 4: Main Menu Menu Icon Description Setup Allows you to customize your radio. Group Setup Contains additional menu items for Scanning Talkgroups features. My Info Displays information about your radio and its numbers. Recent Calls Contains a list of recent calls. Allows you to log in and log out of the radio.
  • Page 55: Sending Messages To Private/Phone

    68015000897–FC Chapter 4: Main Menu 4.3.1.1 Sending Messages to Private/Phone Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → New Message. 3 Enter your message and press Send. 4 If needed, select Private/Phone. 5 Enter recipient number or press abc to choose it from your contacts. NOTICE: For Private target selection, you can enter either Individual Short Subscriber Identity (ISSI), Individual TETRA Subscriber Identity (ITSI), or Group Short Subscriber Identity...
  • Page 56: Delivery Report

    68015000897–FC Chapter 4: Main Menu 4.3.1.4 Delivery Report Delivery Report is an acknowledgment that the radio can request upon sending a message to an individual recipient. You can define what type of Delivery Report your radio requests, or turn on/off this feature.
  • Page 57: Inbox

    68015000897–FC Chapter 4: Main Menu • Received – the radio requests reports on your messages that were received. • Consumed – the radio requests reports on your messages that were read. • Both – the radio requests reports on your messages that were received and read. 4.3.2 Inbox The Inbox folder contains up to 100 new or old incoming messages, depending on the length of the...
  • Page 58: Receiving New Messages

    68015000897–FC Chapter 4: Main Menu 4.3.2.2 Receiving New Messages Prerequisites: Your radio displays a New Message icon, an animation, and plays a New Mail Received tone. Procedure: Select one of the following: • Read – opens the entire message. • Back –...
  • Page 59: Calling Numbers In Messages

    68015000897–FC Chapter 4: Main Menu When and where to use: You can save the number of the sender or embedded number from the message to a new or existing contact. Procedure: 1 From the home screen, press the Menu key. 2 Select Messages →...
  • Page 60: Immediate Message

    68015000897–FC Chapter 4: Main Menu 4.3.2.8 Immediate Message NOTICE: This feature is a paid feature. When the new immediate message is received, radio plays the New Mail Received tone and displays the content overlapping your previous screen. All immediate messages are stored in the Inbox. If the radio is in PIN Lock state, immediate message is displayed after correct PIN is entered.
  • Page 61: Call-Out Icons

    68015000897–FC Chapter 4: Main Menu 4.3.4.1 Call-Out Icons Table 14: Call-Out Icons Icon Description Read (Old) Call-Out Message in Inbox Unread (New) Call-Out Message in Inbox Read (Old) Protected Call-Out Message in Inbox Unread (New) Protected Call-Out Message in Inbox Read (Old) Call-Out Message in Outbox Read (Old) Protected Call-Out Message in Outbox 4.3.5...
  • Page 62: Managing User-Defined Templates

    68015000897–FC Chapter 4: Main Menu 4.3.7.2 Managing User-Defined Templates Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Templates. 3 Highlight the required template and press Menu. 4 Select one of the following: • View – Displays template text. •...
  • Page 63: Viewing A Status Message Number

    68015000897–FC Chapter 4: Main Menu Statuses can be sent either to a selected talkgroup or to a private number programmed by your service provider. Targeted statuses can be sent to any talkgroup defined for the radio or to any private number (from the contact list or entered manually).
  • Page 64: Sending An Rms Status

    68015000897–FC Chapter 4: Main Menu • Status Sent. • Status Failed. 4.3.10 Sending an RMS Status Prerequisites: This feature is only available when enabled by your service provider. See Radio Messaging System (RMS) on page 109 for details. Procedure: 1 Do one of the following: •...
  • Page 65: Selecting Additional Address

    68015000897–FC Chapter 4: Main Menu 4.3.11.2 Selecting Additional Address Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Additional Address → Select Address. Select Address display appears with an available list of aliases. 3 Scroll through the list to highlight your alias and press Select. 4.3.11.3 Viewing Additional Address Procedure:...
  • Page 66: Deleting Additional Address

    68015000897–FC Chapter 4: Main Menu 4 Press Menu key. 5 Select Edit. 6 Press Change. 7 Enter new values of the Alias and ISSI/ITSI/GSSI fields, press Done key. The changed alias appears in the list of available aliases. There is no possibility to have two Additional Address items with the same Additional Address Alias.
  • Page 67: Creating Contacts

    68015000897–FC Chapter 4: Main Menu • Type – each contact must be assigned to one of the following types: Table 15: Contact Types Contact Icon Description Private Cannot have a speed dial number. Mobile Home Work PABX Other Pickers Indicate more than one number in a contact. •...
  • Page 68: Editing Contacts

    68015000897–FC Chapter 4: Main Menu 4.4.2 Editing Contacts Procedure: 1 From the home screen, press Contcs. 2 Highlight the contact you want to edit. 3 Press the Menu key. 4 Press Edit. 5 Highlight one of the following entries and press Change to edit: •...
  • Page 69: Checking Capacity

    68015000897–FC Chapter 4: Main Menu 4.4.5 Checking Capacity When and where to use: To see how many numbers are stored in the radio. Procedure: 1 From the home screen, press Contcs. 2 Press the Menu key. 3 Select Capacity. 4 Select one of the following: •...
  • Page 70: Protecting The Radio With A Pin Code

    68015000897–FC Chapter 4: Main Menu 4.6.1.1 Protecting the Radio with a PIN Code Procedure: 1 From the home screen, press Menu → Security → PIN Protect. 2 Select On. 3 Enter 4-digit PIN code. By default it is 0000 (four zeros). NOTICE: To increase security, set your own PIN code.
  • Page 71: Keypad Lock Notification

    68015000897–FC Chapter 4: Main Menu NOTICE: Your service provider can determine the following elements for PTT button: Lock all buttons. Lock radio PTT button only when RSM is connected. NOTICE: If no RSM is connected when powering up the radio, radio PTT button is useable.
  • Page 72: Air Encryption

    68015000897–FC Chapter 4: Main Menu 4.6.3 Air Encryption NOTICE: This feature is a paid feature. Air Encryption is a feature that enables encryption of entire communication between the radio and infrastructure, which results in increased security of calls, messages, and data. If configured by your service provider, the radio plays a sound and displays Call &...
  • Page 73: Verifying K Validity

    68015000897–FC Chapter 4: Main Menu 4.6.4.1 Verifying K Validity Procedure: 1 From the home screen, press the Menu key. 2 Select Security → K Validity. 3 Your radio displays: • K is Valid – the infrastructure can authenticate your radio. •...
  • Page 74: Changing Dmo Sck

    68015000897–FC Chapter 4: Main Menu 4.6.5.2.1 Verifying DMSCK Validity When and where to use: To ensure that the DMSCKs in the radio are valid and can be used for the air interface encryption. Procedure: 1 From the home screen, press the Menu key. 2 Select Security →...
  • Page 75: Activating Covert Mode

    68015000897–FC Chapter 4: Main Menu When the Covert Mode is turned off, all the changed settings are reverted to the previous state. This feature can be used as the One-Touch Button. 4.6.6.1 Activating Covert Mode Procedure: 1 From the home screen, press the Menu key. 2 Select Security →...
  • Page 76: Sds Remote Control

    68015000897–FC Chapter 4: Main Menu NOTICE: If the sending Individual Short Subscriber Identity (ISSI) is not on the Allowed ISSIs list, the receiving radio ignores the task. 4.6.7.2 SDS Remote Control NOTICE: This feature is a paid feature. NOTICE: Only one type of remote control can be active on a radio; either SDS or Status. SDS Remote Control is a feature that enables remote control and configuration of the radio via special SDS messages.
  • Page 77: Set Volume

    68015000897–FC Chapter 4: Main Menu NOTICE: New ring style is played immediately for a few seconds. If necessary, adjust the volume level. 4.7.2 Set Volume This menu item allows you to adjust the Speaker and Earpiece tone volumes. 4.7.2.1 Setting Volume Procedure: 1 From the home screen, press the Menu key.
  • Page 78: Setting Data Function

    68015000897–FC Chapter 4: Main Menu To connect your radio accessory connector to the external device, use the PMKN4127 or PMKN4129 cable. The external device must run an application complying with the TETRA standards. NOTICE: • Data services are available only in TMO Mode. •...
  • Page 79: Howling Suppression

    68015000897–FC Chapter 4: Main Menu 4.7.5.2 Howling Suppression The howling suppression is a mode increasing the stability of the acoustic feedback loop. The radio eliminates howling caused by the feedback loop from the receiving radios to the sending radio in simplex calls.
  • Page 80: Tones

    68015000897–FC Chapter 4: Main Menu 4.7.5.4.1 Setting Volume Adjustment Mode Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Audio → Volume Adj. Mode. 3 Select one of the following: • Individual – You can set Duplex, Simplex, Earpiece, Speaker, and Keypad per your preferences in Menu →...
  • Page 81: Talk Permit

    68015000897–FC Chapter 4: Main Menu 4.7.6.3 Talk Permit You can activate/deactivate the tone heard upon pressing the PTT button. 4.7.6.3.1 Setting Talk Permit Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Tones → Talk Permit. 3 Select one of the following: •...
  • Page 82: D-Ptt Tones

    68015000897–FC Chapter 4: Main Menu 4.7.6.6 D-PTT Tones This menu item contains the settings for the Double PTT feature. The Double PTT feature allows you to send a tone pattern (single, double, or triple) when the radio is in idle or the Group Call mode by pressing the PTT button twice. After the D-PTT tone is played, you can press and hold the PTT button once again to get the permission to talk.
  • Page 83: Setting Large Idle Font

    68015000897–FC Chapter 4: Main Menu 3 Select one of the following: • 1 – default size of the text. • 2 – large size of the text. Keep in mind that less text can be displayed. In some languages, the number of available font levels can be decreased. 4.7.7.3 Setting Large Idle Font When and where to use: To enable/disable large font on the home screen.
  • Page 84: Setting Brightness

    68015000897–FC Chapter 4: Main Menu 4.7.7.6 Setting Brightness When and where to use: To set the luminance of the display and the keypad in an environment with low visibility. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Display → Brightness. 3 Manually adjust the brightness level using the Left or Right Navigation key.
  • Page 85: Setting The Time Format

    68015000897–FC Chapter 4: Main Menu NOTICE: Infrastructure synchronizes the time and date. When not within the infrastructure signal range you can set the values manually. 4.7.8.1 Setting the Time Format Procedure: 1 From the home screen, press the Menu key. 2 Select Setup →...
  • Page 86: Setting Time Offset

    68015000897–FC Chapter 4: Main Menu 4.7.8.5 Setting Time Offset Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Time & Date → Set → Time Offset. 3 Enter time offset using Navigation keys. NOTICE: You can adjust the offset value, with 15 minute steps, up to 14 hours ahead or behind.
  • Page 87: Transmission Power Class

    68015000897–FC Chapter 4: Main Menu 3 The Energy Economy status is displayed as: • Energy Ecnmy Is Supported By System • Energy Economy Is Currently Not Supported By System 4.7.10 Transmission Power Class NOTICE: This feature is a paid feature. Transmission Power feature enables your radio to choose whether to transmit with Class 3L or Class 4.
  • Page 88: Book On

    68015000897–FC Chapter 4: Main Menu 3 Select one of the following: • CORE RSM/PHF – select an accessory from the list of the CORE accessories. • CORE Earpiece – select an earpiece from the list of the CORE accessories. • RSM Earpiece –...
  • Page 89: Setting Rotary Knob Scroll Range

    68015000897–FC Chapter 4: Main Menu 2 Select Setup → Rotary Knob → Wrap Around. 3 Select one of the following: • On – Scrolling through the talkgroup list is looped or is moved to the next folder. • Off – Scrolling through the talkgroup list stops after reaching first or last talkgroup in the current selected folder.
  • Page 90: Default Setting

    68015000897–FC Chapter 4: Main Menu NOTICE: If the Rotary Mode is set to: • Dual or Volume – Display shows Auto Selected (OTB), volume can be set only through Volume Knob. • Scroll – Display shows Auto Selected (Volume), volume can be set only through Side buttons.
  • Page 91: Standard Home Group

    68015000897–FC Chapter 4: Main Menu • Last Selected – when changing modes the radio enters the DMO Talkgroup last selected, i.e. the DMO Talk Group active last time the Radio was in DMO Mode. If Group Mappings are configured, they will take precedence and the DMO Talkgroup mapped to the current TMO Talkgroup is used.
  • Page 92: Setting Scan Lists

    68015000897–FC Chapter 4: Main Menu 4 Press Menu. 5 Select one of the following: • Delete – Erases this group from the active scan list. • Priority and select new priority to Low, Medium or High. 4.8.2.3 Setting Scan Lists When and where to use: If you want to set up any scan list.
  • Page 93: Deleting Favorite Folders

    68015000897–FC Chapter 4: Main Menu 2 Select Group Setup → My Groups. 3 Select <FolderName>. 4 Select [New Group]. 5 Select the required talkgroup by Folder or by alphabetic search. 4.8.3.3 Deleting Favorite Folders Procedure: 1 From the home screen, press the Menu key. 2 Select Group Setup →...
  • Page 94: Setting Call Forwarding

    68015000897–FC Chapter 4: Main Menu 4.9.1.2 Setting Call Forwarding When and where to use: To enable or disable Call Forwarding for your radio. If radio is not in TMO mode, selecting call forwarding will results in an Invalid Keypress tone and Service Restricted message.
  • Page 95: Making Private Calls To Favorite Contact Numbers

    68015000897–FC Chapter 4: Main Menu 4 Press the Menu key and select Add to Favorites. 5 Select a folder you want to add the contact number to and press Select. 4.10.3 Making Private Calls to Favorite Contact Numbers Procedure: 1 To select a contact number you want to call, from the home screen do one of the following: •...
  • Page 96: Deleting Folders In Favorites

    68015000897–FC Chapter 4: Main Menu 5 Select one of the following: • Rename Folder – changes the name of the folder. Enter a new folder name and press OK. • Delete Folder – removes the selected folder from Favorites. Press Yes to confirm deletion. NOTICE: You cannot delete the last favorite folder or a folder that contains at least one non-erasable item.
  • Page 97: My Info

    68015000897–FC Chapter 4: Main Menu 4.11 My Info This sub-menu allows you to view your own private, phone, and radio info. 4.11.1 Viewing Personal Information Procedure: 1 From the home screen, press the Menu key. 2 Select My Info. 3 Select one of the following: •...
  • Page 98: Calling From Recent Calls

    68015000897–FC Chapter 4: Main Menu NOTICE: Press Down Navigation key to bypass first two steps. NOTICE: Call time information is only available if the time and date are set in the radio. Call duration is not available in the missed calls list. 4.12.2 Calling from Recent Calls Procedure:...
  • Page 99: Deleting Recent Calls

    68015000897–FC Chapter 4: Main Menu 4.12.4 Deleting Recent Calls Procedure: 1 From the home screen, press the Menu key. 2 Select Recent Calls. 3 Select one of the following: • Dialed • Received • Missed 4 Press Menu on the required call. 5 Select Delete.
  • Page 100: Selecting Your Network

    68015000897–FC Chapter 4: Main Menu 4.13.2.1 Selecting Your Network Procedure: 1 From the home screen, press the Menu key. 2 Select Networks → Network Sel → Home Only. Your radio registers to the home network. 4.13.2.2 Using Select Net Registration When and where to use: Use this feature to migrate to another predefined network, when you are out of the range of your network and your radio displays the No Service message.
  • Page 101: Using Prefer Tg Net Registration

    68015000897–FC Chapter 4: Main Menu 4.13.3.3 Using Prefer TG Net Registration If the talkgroup selected is an Any Net talkgroup, this menu displays multiple networks allowed for registration. If the talkgroup selected is an ISI talkgroup, this menu displays multiple talkgroup linked networks.
  • Page 102: Viewing Encryption Status

    68015000897–FC Chapter 4: Main Menu • Sent Data – the number of KBs sent and throughput since current Packet Data activation is displayed. • Received Data – the number of KBs received and throughput since current Packet Data activation is displayed. •...
  • Page 103: Setting Clear Call Alarm

    68015000897–FC Chapter 4: Main Menu • From the home screen, press Menu → Crypto Menu → Crypto Function. Select Encryption On to enable or Encryption Off to disable encryption. Your radio displays prompts indicating your current encryption state: an appropriate status icon and Encryption On or Encryption Off message.
  • Page 104: Setting Opta Filter

    68015000897–FC Chapter 4: Main Menu 4.15.5 Setting OPTA Filter When and where to use: Use this menu item to define which characters are masked when the OPTA name is displayed. Procedure: 1 From the home screen, press the Menu key. 2 Select Crypto Menu →...
  • Page 105: Chapter 5: Features

    68015000897–FC Features Chapter 5 Features Ambience Listening (AL) Call Ambience Listening Call allows a dispatcher to make a special call that allows listening to the conversations and background noises within the range of the microphone of a particular radio. The call is set up without any indication to the affected radio, and any lower priority ongoing voice call or packet data transfer may be preempted.
  • Page 106: Types Of Call-Out Alerts

    68015000897–FC Chapter 5: Features Figure 8: Call-Out Message 5.3.1 Types of Call-Out Alerts There are five types of the Call-Out alerts: Normal Call-Out An alert message that is sent by a dispatcher either to a single radio or to a group of radios. There two types of Normal Call-Out: With user receipt The radio gets to the Accepted phase when you:...
  • Page 107: Call-Out Modes Interaction

    68015000897–FC Chapter 5: Features 5.3.2 Call-Out Modes Interaction Call-Out feature operation is different in other modes: • TXI Mode – you can read the message but you cannot respond to it. You have an option to leave the TXI Mode by pressing soft key or reject the Call-Out message. •...
  • Page 108: Home Display Text Message

    68015000897–FC Chapter 5: Features Procedure: 1 From the home screen, press and hold Right Navigation. Your radio displays dialing number prompt. 2 Press Up or Down Navigation key to choose the number, then press Right Navigation key to go to the next digit. NOTICE: •...
  • Page 109: Phone And Private Automatic Branch Exchange (Pabx) Calls

    68015000897–FC Chapter 5: Features release the PTT button to listen. For duplex calls, press and release the Send key. You hear a ringing tone. • DMO – Only simplex calls are available. Press and hold the PTT button. Wait for the talk permit tone before talking, and release the PTT button to listen.
  • Page 110: Rms Icons

    68015000897–FC Chapter 5: Features NOTICE: One-Touch Buttons are disabled in the RMS mode. There are two types of RMS messages: • RMS Status – a predefined code that is sent bidirectionally between the radio and the service provider. The radio can have up to one hundred statuses that are assigned to numeric keys from 0 to 9.
  • Page 111: Sim Card End-To-End Encryption

    68015000897–FC Chapter 5: Features • Gray – you are logged off Radio States • Full Service – user logon was successful. Your radio has full functionality. • Limited Service – user not logged on. Specified by the service provider. • Pseudo Log On –...
  • Page 112: Short Number Dial

    Disable your service provider cannot enable your radio. It is recommended to Permanent Disable your radio only when you do not expect to recover it. If it is recovered then a Permanent Disable radio can be reactivated by returning it to Motorola Solutions. 5.17...
  • Page 113: Text Entry Icons

    68015000897–FC Chapter 5: Features 5.18.1 Text Entry Icons In the text entry screen, icons tell you which text entry mode and method you are using. A character counter displayed on the text entry icon, indicates the amount of characters that can be entered. Press and hold the Left Navigation key to toggle through the text entry modes.
  • Page 114: Wap Browser

    68015000897–FC Chapter 5: Features Wireless Application Protocol (WAP) is a standard for application layer network communications in a wireless communication environment such as TETRA network. The protocol is used to access the mobile web from a radio through a WAP browser. 5.19.1 WAP Browser The Openwave Mobile Browser is a Wireless Application Protocol (WAP)-compliant user agent.
  • Page 115: Creating Bookmarks Through The Bookmarks Pane

    68015000897–FC Chapter 5: Features 4 The screen displays the title and URL of the marked page. 5 To save it: a Press Save (or Select) to save the page in bookmarks. b Select Menu and select an option: • Save – Confirms the bookmark creation. •...
  • Page 116: Selecting Saved Pages

    68015000897–FC Chapter 5: Features 5.19.4.6 Selecting Saved Pages Procedure: 1 Enter the browser. 2 Scroll to Bookmarks pane. 3 Select Organise (if there are no saved bookmarks), or More..4 Select Go to enter the Saved Pages folder. 5 Select a saved page and press OK. The display shows the saved page. Depending on the saved page, you may browse the web from here.
  • Page 117: Browser Menu Panes Overview

    68015000897–FC Chapter 5: Features Key Press Action Up Navigation key While in list of options, moves up one line. Up Navigation key (hold) Moves up on page. Down Navigation key While in list of options, moves down one line. Down Navigation key (hold) Moves down on page.
  • Page 118: Navigate Pane

    68015000897–FC Chapter 5: Features Menu Pane Description Input Text Displayed only in text entry mode. Provides access to text entry mode (for example: symbol). 5.19.9 Navigate Pane You can select one of the following items: • Home – for loading the home page. •...
  • Page 119: Bookmarks Pane

    68015000897–FC Chapter 5: Features Authentication – for turning ON/OFF the caching of HTTP Authentication credentials. HTTP Authentication protects access to content on the server. If you try to access a protected content, you enter your credentials (user name or password). •...
  • Page 120: History Pane

    68015000897–FC Chapter 5: Features • Delete – for deleting this page from its cache. • Delete All – for deleting all the saved pages from its cache. • Cancel – for exiting this pane and returning to the last page displayed. 5.19.12 History Pane This pane displays the list of recently visited pages (up to nine history entries can be listed).
  • Page 121: Wap Push

    68015000897–FC Chapter 5: Features 4 Scroll the required extension (for example: .com). 5 Press .com. The screen displays the URL with the selected extension. Table 23: Browser Text Input Icons Mode Soft Key Action Alphabetic characters - low- Enter text in lowercase. er case Alphabetic characters - up- Enter text in uppercase.
  • Page 122: Viewing Wap Messages

    68015000897–FC Chapter 5: Features 5.19.16.2 Viewing WAP Messages Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → WAP Box. 3 Select the required message. 4 Select Go to to view the message in the browser. Send Feedback...
  • Page 123: Appendix A: Tones

    68015000897–FC Tones Appendix A Tones NOTICE: The radio has two tone packs which are the default Classic Tones and New Tones. Your service provider decides which tone pack is enabled. To listen to the audio signal tones samples, click Table 24: Radio Tones New Tone Classic Tone Tone Description...
  • Page 124 68015000897–FC Appendix A: Tones New Tone Classic Tone Tone Description Emergency 2 – Emergency Call received (optional tone). Low Battery – Battery charge level is low. Over the Air 1 – Single D-PTT tone. Over the Air 2 – Double D-PTT tone. Over the Air 3 –...
  • Page 125: Appendix B: Led Indications

    68015000897–FC LED Indications Appendix B LED Indications Table 25: LED Status Indications Indication Status Solid green • In use. • Repeating call. Blinking green • In service or idle. Solid red • Out of service. • Switching between modes, for example, DMO to TMO. Blinking red •...
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  • Page 127: Appendix C: Troubleshooting

    68015000897–FC Troubleshooting Appendix C Troubleshooting Your radio displays the following messages: Table 27: Displayed Messages Message Message Description ...-Received Call received but not answered, or rejected. Attachment Failed Your radio could not perform talkgroup attachment. It keeps on trying. If it does not succeed, try another talk- group.
  • Page 128 68015000897–FC Appendix C: Troubleshooting Message Message Description Gateway not available Your radio cannot connect to a gateway, or connection has been lost. This group already exists The group you are attempting to add exists in the My Groups folder. Individual Calls Only You can make only individual (private) calls.
  • Page 129 68015000897–FC Appendix C: Troubleshooting Message Message Description No Service Your radio is out of coverage. Not Allowed To Initiate You are not allowed to dial a number which is not in the Call address book. Not Allowed To Transmit Release the PTT button and try again later. You are not al- lowed to send a text message or a status message to a number which is not in the address book.
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  • Page 131: Appendix D: Maintenance

    Extending Battery Life A battery is an expendable part and may need replacing during the life of the radio. To ensure maximum service life of your radio, always replace the battery with a genuine Motorola Solutions replacement. Battery Charging Temperature Your charger only charges your battery when it is at temperature range of 1 °C to 37 °C.
  • Page 132: Looking After Your Radio

    68015000897–FC Appendix D: Maintenance Looking after Your Radio Never leave your radio or battery in extreme temperatures, for example, behind a windscreen in direct sunlight. Do not immerse your radio in water. To clean your radio, use a moistened or antistatic cloth. Send Feedback...

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