Motorola MTP3200 Feature User Manual

Motorola MTP3200 Feature User Manual

Motorola mtp3200 portable radio station
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Mobile Release 10.5
MTP3200
FEATURE USER GUIDE
May 2012
*68015000898*
EN
68015000898-A
© 2012 Motorola Solutions, Inc. All rights reserved.

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Summary of Contents for Motorola MTP3200

  • Page 1 Mobile Release 10.5 MTP3200 FEATURE USER GUIDE May 2012 *68015000898* 68015000898-A © 2012 Motorola Solutions, Inc. All rights reserved.
  • Page 3: Table Of Contents

    Table of Contents 1 General Information ........................... 1-1 1.1 Safety Information ..........................1-1 1.2 Copyrights............................1-1 1.3 Icon Conventions..........................1-2 2 Getting Started ............................2-1 2.1 Using this Guide..........................2-1 2.2 Product Specific Information....................... 2-2 2.3 Before Power On ..........................2-2 2.3.1 Attaching the Antenna ......................
  • Page 4 Feature User Guide 3.2.7 DGNA Reception ........................3-4 3.2.8 DGNA Auto Select Group......................3-4 3.2.9 Viewing DGNA Talkgroups....................... 3-4 3.2.10 Phone and PABX Calls ......................3-4 3.2.11 Private Call........................... 3-4 3.3 Local Site Trunking........................... 3-4 3.3.1 Entering Local Site Trunking ..................... 3-5 3.3.2 Exiting Local Site Trunking.......................
  • Page 5 5.4.2.7 Making a Group Call on a Talkgroup of the Message Originator ..........5-12 5.4.2.8 Immediate Message......................5-12 5.4.3 Outbox ..........................5-12 5.4.4 Templates..........................5-13 5.4.4.1 Sending a User-Defined Template ..................5-14 5.4.4.2 Setting User-Defined Templates ..................5-14 5.4.5 Predefined Templates ......................5-14 5.4.5.1 Viewing Predefined Templates...................
  • Page 6 Feature User Guide 5.7.5.3 Howling Suppression....................... 5-31 5.7.5.4 Setting Howling Suppression .................... 5-31 5.7.5.5 Audio Toggle ......................... 5-31 5.7.5.6 Setting Audio Toggle ....................... 5-32 5.7.5.7 Volume Adjustment Mode ....................5-32 5.7.5.8 Setting Volume Adjustment Mode ..................5-32 5.7.6 Tones ..........................5-32 5.7.6.1 Keypad Tone........................
  • Page 7 5.8.2.2 Adding a Talkgroup to a Favorite Folder ................5-48 5.8.2.3 Editing My Folder List..................... 5-48 5.8.2.4 Deleting a Talkgroup from the Favorite Folder..............5-48 5.9 My Info ............................5-49 5.9.1 Viewing/Modifying Personal Information................... 5-49 5.10 Recent Calls..........................5-49 5.10.1 Viewing Recent Calls ......................5-50 5.10.2 Calling from Recent Calls......................
  • Page 9 List of Figures Figure 3-1 Trunked Mode Operation ......................3-2 Figure 3-2 Direct Mode Operation....................... 3-6...
  • Page 11 List of Tables Table 2-1 Special Notations ........................2-1 Table 2-2 Product Specific Information ....................... 2-2 Table 2-3 Battery Icons ..........................2-7 Table 2-4 LED Indicators ......................... 2-7 Table 2-5 Controls and Indicators......................2-10 Table 2-6 Display ..........................2-12 Colors of the SOFT Keys ......................2-12 Table 2-7 Table 2-8 Status Icons..........................
  • Page 13: General Information

    Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola. © 2012 Motorola Solutions, Inc. All Rights Reserved.
  • Page 14: Icon Conventions

    Open Source Software (OSS) Legal Notices For details on OSS Legal Notices visit Motorola Online (emeaonline.motorola.com) or browse the CPS Plus disc. 1.3 Icon Conventions The document's "set" is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set.
  • Page 15 There is no warning level associated with a note. SUGGESTION implies a recommendation or tip from Motorola that does not require to be followed, but might be helpful. There is no warning level associated with SUGGESTION.
  • Page 17: Getting Started

    Getting Started Topics Covered in this Chapter • Using this Guide • Product Specific Information • Before Power On • Controls and Indicators • Display • Status Icons • Powering On the Radio • Unlocking Your Radio • Locking/Unlocking the Keys/Buttons •...
  • Page 18: Product Specific Information

    Feature User Guide 2.2 Product Specific Information Table 2-2 Product Specific Information Description Value Max. Voltage 4.2 V Max. Current 4.7 A Max. RF Power 1 or 1.8 Watt (Adjustable) Max. Speaker Load 2 Watts at 16 Ohms Antenna Impedance 50 Ohms Operation Temperature Range -25 °C to +60 °C...
  • Page 19: Installing The Battery

    2.3.2 Installing the Battery Turn clockwise until snug. Do not force. Use only the antenna intended for the radio. Make sure that the antenna has an operating frequency engraving and a bright orange o-ring at the bottom of the thread. Use of other antennas can result in significant range loss due to poor RF performance.
  • Page 20: Replacing The Battery

    Feature User Guide 2.3.3 Replacing the Battery Procedure Steps Lift out the battery. Replace the battery. 2.3.4 Inserting the SIM Card Prerequisites: Turn off your radio before inserting the SIM card. Procedure Steps Remove the battery. Open a plastic SIM card cover. Slide a SIM card latch towards the bottom of the radio and lift the latch.
  • Page 21: Charging Your Radio

    2.3.5 Charging Your Radio Place the SIM card in a socket with the contact area facing down. Pay attention to the correct position of the notched corner. Close the SIM card latch and slide it towards the top of the radio. Close the plastic SIM card cover.
  • Page 22: Charging Your Radio With Usb Cable

    Insert the connector on the charger into the socket at the base of the radio. • Motorola approved chargers provide optimum performance. Other chargers may not fully charge your Motorola Lithium- Ion battery or may reduce the life of the battery.
  • Page 23: Table 2-3 Battery Icons

    2.3.7 Charging Indicators Table 2-3 Battery Icons Battery Capacity 0%-5% 5%-15% 15%-25% 25%-40% 40%-60% 60%-80% 80%-100% Battery Charge Progress 0%-5% 5%-15% 15%-25% 25%-40% 40%-60% 60%-80% 80%-100% Table 2-4 LED Indicators Indication Status Solid green Battery fully charged Blinking green Battery charged at 90% Solid red Rapid charge Blinking red...
  • Page 24: Charging Modes

    Feature User Guide 2.3.8 Charging Modes You can charge your radio in two ways: • When your radio is ON. • When your radio is OFF. This method is more effective, and thus recommended. 2.3.9 Repeated Low Battery Indication Periodic alerts indicate low battery when the level is lower than 5, 10 or 20 percent of the maximum capacity (if configured by your service provider).
  • Page 25: Controls And Indicators

    2.4 Controls and Indicators 2.4 Controls and Indicators...
  • Page 26: Table 2-5 Controls And Indicators

    Feature User Guide Table 2-5 Controls and Indicators Annotation Description TALKGROUP KNOB Rotate to select a different talkgroup. VOLUME KNOB Rotate to set the volume. TOP MICROPHONE Activated during Simplex, high audio calls such as Group Calls. SIDE button Programmable button, by default, the upper SIDE button is set to Backlight feature and the lower SIDE button is set to Hi/Low Audio feature.
  • Page 27: Display

    2.5 Display Table 2-5 Controls and Indicators (cont'd.) Annotation Description DISPLAY Provides alphanumeric text and images within 65,536 colors and 132x90 pixels with scalable fonts and contrast. The DISPLAY can be in color and grayscale mode. MENU key • From the home screen, press to enter the main menu. •...
  • Page 28: Status Icons

    Feature User Guide Table 2-6 Display Annotation Description Status icon area Text display area SOFT key area MENU/Context sensitive icon The color of the SOFT keys informs you about the mode or state that your radio is in. Table 2-7 Colors of the SOFT Keys Color Mode or State Light blue...
  • Page 29 2.6 Status Icons Table 2-8 Status Icons (cont'd.) Icon Description Scan — Indicates talkgroup scanning is activated in the radio. Priority Scan — Indicates that priority scanning is activated in the radio. Data Connected — Displayed when the Packet Data feature is activated and the external device sets up data connection with the radio.
  • Page 30: Powering On The Radio

    Feature User Guide Table 2-8 Status Icons (cont'd.) Icon Description GPS — Indicates that a valid location coordinates are received. Battery Strength — Shows the charge of your battery. Battery Charging — Indicates that the battery is charging. RF Power — Indicates the High RF Power is enabled. Shows the signal strength. More bars indicate a stronger signal.
  • Page 31: Unblocking Your Radio

    2.8.1 Unblocking Your Radio PIN Protect Writing Text Changing PIN Code 2.8.1 Unblocking Your Radio Prerequisites: You blocked your radio by entering incorrect PIN code for three times (by default). Procedure Steps Radio displays Unit Blocked Enter PUK. Enter 8–digit PUK (Personal Unblocking Key) number. The PUK is an eight-digit master code provided by your service provider.
  • Page 32: Setting Vertical Flip

    Feature User Guide When using low audio, hold your radio as you would a telephone. Speak into the bottom microphone. Listen via the earpiece. Keep the antenna at least 2.5 centimeters from your head and body. When using high audio, hold the radio a vertical position with its top microphone 5 centimeters to 10 centimeters away from your mouth.
  • Page 33: Entering Tmo / Dmo Mode

    2.12 Entering TMO / DMO Mode Procedure Steps From the home screen, press MENU key. Select Setup → Display → Flip Display. Select one of the following: • On — To activate this feature. • Off — To deactivate this feature. 2.12 Entering TMO / DMO Mode Procedure Steps From the home screen, press Optns.
  • Page 34: Selecting A Talkgroup

    Feature User Guide Received Group Calls are not stored on the radio. When no danger to safety exists anymore (for example, you leave the RF sensitive area), you can deactivate the Transmit Inhibit Mode and the radio returns to standard operation. You can deactivate the mode by selecting MENU →...
  • Page 35: Dialing Through Soft Numeric Keypad

    2.16 Dialing through Soft Numeric Keypad Procedure Steps From the home screen, press MENU key. Select Group Setup → Scan → Scanning. Select Select List and then a list name. Step result: Your radio displays list name Selected. Select Scanning → On. Result: Your radio is scanning on the predefined scan list.
  • Page 36: Text Entry Icons

    Feature User Guide Unlocking Your Radio 2.17.1 Text Entry Icons In the text entry screen, icons tell you which text entry mode and method you are using. A character counter displayed on the text entry icon, indicates the amount of characters that can be entered. Press and hold right NAVIGATION key to toggle through the text entry modes.
  • Page 37: Broadcast Call

    2.18 Broadcast Call 2.18 Broadcast Call The Broadcast Group Call (also called Site Wide Call) is a high-priority group call from the console operator (or dispatcher) to all users located at one or more sites. The radios are configured to monitor a Broadcast Call, but you cannot talk back.
  • Page 38: Terminal Disable/Enable

    It is recommended to Permanent Disable your radio only when you do not expect to recover it. If it is recovered then a Permanent Disable radio can be reactivated by returning it to Motorola 2.23 High/Low Audio Toggle The user is able to switch from the external earpiece to the main speaker using One-Touch button and is not required to disconnect the external earpiece or PHF.
  • Page 39: Using Low Audio

    2.23.2 Using Low Audio Procedure Steps Hold your radio in a vertical position with its top microphone 5–10 centimeters away from your mouth. Speak into the top microphone and listen through the internal speaker. Keep the antenna at least 2,5 centimeters from your head and body. 2.23.2 Using Low Audio When and where to use: Use it when placing and receiving a Phone, PABX, and Duplex Private calls.
  • Page 41: Modes

    Modes Topics Covered in this Chapter • Using Networks • Trunked Mode Operation • Local Site Trunking • Direct Mode Operation • Transmit Inhibit Mode • Emergency Mode This chapter provides you with the information on available modes that the radio can operate. 3.1 Using Networks Procedure Steps From the home screen, press MENU key.
  • Page 42: Entering Tmo Mode

    Feature User Guide Figure 3-1 Trunked Mode Operation 3.2.1 Entering TMO Mode Procedure Steps From the home screen, press Optns. Select Trunked Mode. 3.2.2 Selecting a Talkgroup From the home screen, use one of the following methods: • Press left or right NAVIGATION key. Press Select to confirm. •...
  • Page 43: Making A Group Call

    3.2.3 Making a Group Call 3.2.3 Making a Group Call Procedure Steps Press and hold the PTT button. Wait for the Talk Permit tone (if configured) and then speak into the microphone. Release the PTT button to listen. The Group Call is received by all members of the selected group who have their units turned on and are in range.
  • Page 44: Dgna Reception

    Feature User Guide 3.2.7 DGNA Reception 3.2.8 DGNA Auto Select Group If the DGNA Auto Select is configured, whenever your radio receives a DGNA, it switches to the added talkgroup. 3.2.9 Viewing DGNA Talkgroups Prerequisites: Your radio receives the DGNA message. Procedure Steps To view the added talkgroups details press View.
  • Page 45: Entering Local Site Trunking

    3.3.1 Entering Local Site Trunking 3.3.1 Entering Local Site Trunking When your radio receives a Local Site Trunking indication from the system, the following occurs: • Your radio plays an Entering Local Site Trunking tone. • Display shows the Local Area Service message. •...
  • Page 46: Entering Dmo Mode

    Feature User Guide Figure 3-2 Direct Mode Operation 3.4.1 Entering DMO Mode To enter the DMO Mode: • From the home screen, press MENU key. Select Networks → Direct Mode. • From the home screen, select Optns → Direct Mode. 3.4.2 Selecting a Talkgroup From the home screen, use one of the following methods: •...
  • Page 47: Making A Group Call

    3.4.3 Making a Group Call 3.4.3 Making a Group Call Procedure Steps Press and hold the PTT button. Wait for the Talk Permit tone (if configured) and then speak into the microphone. Release the PTT button to listen. The Group Call is received by all members of the selected group who have their units turned on and are in range.
  • Page 48: Communication Through Gateway

    Feature User Guide 3.4.7 Communication through Gateway The Gateway Mode provides connectivity between radios operating in DMO Mode and the TETRA network, so that the DMO radios can communicate with the TMO radios. Your radio can communicate with the trunking system, when the Gateway option is enabled.
  • Page 49: Transmit Inhibit Mode

    3.5 Transmit Inhibit Mode Procedure Steps From the home screen, press Optns. Press Config. Select one of the following: • MS - MS — Your radio can communicate only with other radios within its range. • Gateway — Your radio uses a gateway to communicate with the infrastructure. •...
  • Page 50: Emergency Mode

    Feature User Guide Received Group Calls are not stored on the radio. When no danger to safety exists anymore (for example, you leave the RF sensitive area), you can deactivate the Transmit Inhibit Mode and the radio returns to standard operation. You can deactivate the mode by selecting MENU →...
  • Page 51: Emergency Operation

    3.6.1 Emergency Operation 3.6.1 Emergency Operation Emergency operation is available in TMO and DMO Mode. You can initiate an Emergency Group Call to a pre-programmed group. You can receive an Emergency Group Call: • From the selected pre-programmed talkgroup. • From an open group (An open group is a super-group to which all DMO groups belong). Emergency calls can be placed through the gateway or repeater.
  • Page 52: Emergency Group Call

    Feature User Guide 3.6.3 Emergency Group Call While in the Emergency Mode, you are able to initiate and receive an Emergency Group Call. This special call is initiated by pressing the EMERGENCY button. If a radio receives an incoming Group Call with emergency priority, the display shows that an Emergency Group Call has been received, and a special audio alert is played.
  • Page 53: Hot Microphone

    3.6.7 Hot Microphone Your service provider can disable the Emergency Alarm feature. 3.6.7 Hot Microphone The Hot Microphone allows you to talk without pressing the PTT button on entering the Emergency Mode. The transmission continues for a provisioned amount of time. This feature can be enabled for the Private Emergency Call.
  • Page 54: Entering Emergency Mode

    Feature User Guide 3.6.9 Entering Emergency Mode Press and hold the EMERGENCY button or enter the Emergency number and press SEND key to enter the Emergency Mode. The required time you need to press the EMERGENCY button is set to 0.5 second (by default). The time can be configured by your service provider.
  • Page 55: Gps Location Service

    GPS Location Service Topics Covered in this Chapter • Enhancing GPS Performance • Enabling GPS • GPS Icon • GPS Different Location Displays • Viewing Your Position • Changing GPS Accuracy • GPS — Things to Keep in Mind The GPS Location Service feature uses information from Global Positioning System (GPS) satellites orbiting the Earth to determine the approximate geographical location of your radio.
  • Page 56: Enhancing Gps Performance

    Feature User Guide If the Location Reports are sent via SDS as a transport layer, a protocol based on existing standards is used. Therefore, the reports can be sent both in TMO and DMO. SDS User Defined Data Type-4 provisions radios to either use SDS-TL (for added reliability) or no SDS-TL (for saving air interface resources).
  • Page 57: Enabling Gps

    4.2 Enabling GPS 4.2 Enabling GPS Procedure Steps From the home screen, press MENU key. Select Location → Interface. Select On. Your service provider can enable this feature. 4.3 GPS Icon When your radio receives a valid GPS location data, it displays a GPS icon. During Emergency Mode, your radio does not display the GPS icon even when receiving GPS location data.
  • Page 58 Feature User Guide • Easting — refers to the eastward-measured distance expressed in meters. • Northing — refers to the northward-measured distance expressed in meters. Skipping each digit of easting and northing coordinates decreases the accuracy by the factor of 10.
  • Page 59: Viewing Your Position

    4.5 Viewing Your Position 4.5 Viewing Your Position Procedure Steps From the home screen, press MENU key. Select Location → Position. Scroll to view the results about the last time your location was calculated. To refresh your position: • SelectPosition — the radio refreshes its position automatically •...
  • Page 60 Feature User Guide • When your GPS antenna is covered (for example, by your hand or other object) or facing the ground • In temperature extremes outside the operating limits of your radio Even where location information can be calculated in such situations, it may take longer to do so. Therefore, in any emergency situation, confirm your location with your dispatcher.
  • Page 61: Main Menu

    Main Menu Topics Covered in this Chapter • Scrolling through the Menu • Menu Icons • Menu Structure • Messages • Contacts • Security • Setup • Group Setup • My Info • Recent Calls • Networks • Location • Packet Data •...
  • Page 62: Menu Structure

    Feature User Guide Table 5-1 Menu Icons Menu Icon Description Main Menu Items/Context Sensitive Menu It is assigned to MENU when the main menu items/ context-sensitive menu are active. Messages Send status messages, Send text messages (free text or according to user defined or predefined templates), Received messages in Inbox.
  • Page 63 5.3 Menu Structure Table 5-2 Menu Structure (cont'd.) Menu Contacts [New Contact] <Name 1> <Name 2> Security PIN Protect Change Code Keylock Setup Lock Keypad Auto. Lock Delay Start Locked AirEncrypt K Validity TMSCK Validity DMSCK Validity DMO SCK Covert Mode Remote Control Duplex Setup...
  • Page 64 Feature User Guide Table 5-2 Menu Structure (cont'd.) Menu No Tone Talk Permit Short Tone Normal Tone Clear to send Tone On Tone Off Periodic Alert Alert Period D-PTT Tones D-PTT Mode Tone Style Single Double Triple Display Flip Display Font Level Screen Saver Auto...
  • Page 65 5.3 Menu Structure Table 5-2 Menu Structure (cont'd.) Menu Time & Offset Energy Economy EE Status EE Selection RF Power Hi RF Power Normal RF Pwr Rotary Knob Rotary Lock Locked Unlocked Disable In Keypad Lock Lock None Lock Volume Lock Scroll Lock Both Wrap Around...
  • Page 66: Messages

    Feature User Guide Table 5-2 Menu Structure (cont'd.) Menu Networks Networks Sel Home Only Select Net Trunked Mode Direct Mode TXI Mode Location Position Interface Accuracy Medium High Packet Data Sent Data Received Data Bandwidth Encryption Crypto Menu Crypto Funct. Encryption On Encryption Off Clear CallTone...
  • Page 67: New Message

    5.4.1 New Message 5.4.1 New Message This menu item allows you to create a new message. While editing a text, Status Icons change their appearance and only four of them are displayed: Tower, Signal Strength, Emergency, and Battery.
  • Page 68: Sending A Message To Private/Phone

    Feature User Guide 5.4.1.1 Sending a Message to Private/Phone Procedure Steps From the home screen, press MENU key. Select Messages → New Message. Enter your message and press Send. If needed, select Private/Phone. Type recipient number or press abc to choose it from your contacts. Press Send, or SEND key, or the PTT button.
  • Page 69: Inbox

    5.4.2 Inbox Procedure Steps From the home screen, press MENU key. Select Messages → New Message. Press MENU key and select Message Setup → On/Offline users. Enter your message and press Send. If asked for the Target selection, select one of the following: •...
  • Page 70: Receiving New Message

    Feature User Guide Select Messages → Inbox. The status (if any) of the list is displayed for a few seconds: • No New or Old Messages — The screen returns to the previous display within a few seconds. • Inbox Full — Select Ok. 5.4.2.2 Receiving New Message Procedure Steps New message received.
  • Page 71: Embedded Number

    5.4.2.4 Embedded Number 5.4.2.4 Embedded Number This feature allows you to call a number from a message or to start a group call with the message sender talkgroup. 5.4.2.5 Storing a Number from a Message Prerequisites: Embedded Number feature is enabled by your service provider. When and where to use: You can save the sender's or embedded number from the message to a new or existing contact.
  • Page 72: Making A Group Call On A Talkgroup Of The Message Originator

    Feature User Guide Procedure Steps From the home screen, press MENU key. Select Messages → Inbox. Highlight the required message and select Read. Press the PTT button. Radio displays a list of the numbers (including the senders number). To call, highlight to the required number and press the PTT button or SEND button. Select Ctype to choose the type of call (Private, Phone, or PABX).
  • Page 73: Templates

    5.4.4 Templates Table 5-4 Outbox Icons Icon Description Delivery in Progress Delivery Accomplished Delivery Failed Messages sub-menu indicates the number of the messages. If the indication is for example 2, it means that two messages are in the Outbox. 5.4.4 Templates This feature is used to store up to 100 predefined and your message templates.
  • Page 74: Sending A User-Defined Template

    Feature User Guide 5.4.4.1 Sending a User-Defined Template Procedure Steps From the home screen, press MENU key. Select Messages → Templates. Highlight the required template name and press Send. Do one of the following: • Enter the number or press abc to select the name from your contact list. Press Send. •...
  • Page 75: Sending Predefined Templates

    5.4.5.2 Sending Predefined Templates From the home screen, press MENU key. Select Messages → Predefined. Highlight the required template and press MENU key. Select View. 5.4.5.2 Sending Predefined Templates Procedure Steps From the home screen, press MENU key. Select Messages → Predefined. Highlight the required template and press Send, the PTT button, or the SEND key.
  • Page 76: Targeted Status

    Feature User Guide Procedure Steps From the home screen, press MENU key. Select Messages → Send Status. Do one of the following: • Highlight the required status message and press Select, the PTT button, or the SEND key. • Enter 5 digit status message number and press Send. If the radio displays Status list is empty, you can enter 5 digit status message and press SendTo.
  • Page 77: Contacts

    5.5 Contacts 5.5 Contacts This sub-menu stores all your contact numbers. Each entry requires the following information: • Name — if you store more than one number to one contact, this entry is required. • Type — each contact must be assigned to one of the following types: Table 5-5 Contact Types Contact Icon Description...
  • Page 78: Creating A Contact

    Feature User Guide 5.5.1 Creating a Contact Procedure Steps From the home screen, select Contcs. Select [New Contact]. Highlight Name and press Change. Enter the name of your contact and press Ok. Highlight Type and press Change. Select the required type of your contact. You can use the Left and Right NAVIGATION keys to select the type of your contact from the Contact Details screen.
  • Page 79: Deleting A Number

    5.5.3 Deleting a Number Highlight one of the following entries and press Change to edit: • Name • Type • # (number) • Speed # Press Done. 5.5.3 Deleting a Number Procedure Steps From the home screen, press Contcs. Select a contact you want to edit. Use left or right NAVIGATION keys to choose the required number.
  • Page 80: Checking Capacity

    Feature User Guide 5.5.5 Checking Capacity When and where to use: To see how many numbers are stored in the radio. Procedure Steps From the home screen, select Contcs. Press MENU. Select Capacity. Select one of the following: • Private •...
  • Page 81: Protecting The Radio With A Pin Code

    5.6.1.1 Protecting the Radio with a PIN Code Unlocking Your Radio Changing PIN Code 5.6.1.1 Protecting the Radio with a PIN Code Procedure Steps From the home screen, press MENU → Security → PIN Protect. Select On. Enter 4-digit PIN code. Default PIN code is 0000.
  • Page 82: Changing Pin Code

    Feature User Guide Procedure Steps Radio displays Unit Blocked Enter PUK. Enter 8–digit PUK (Personal Unblocking Key) number. The PUK is an eight-digit master code provided by your service provider. Enter the new PIN code twice. 5.6.1.3 Changing PIN Code Procedure Steps From the home screen, press MENU key.
  • Page 83: Keypad Lock Notification

    5.6.2.1 Keypad Lock Notification Locking/Unlocking the Keys/Buttons 5.6.2.1 Keypad Lock Notification When the keypad is locked, your service provider can configure one of the following instructions: • None — no notification is displayed. • Notification Only — Keys Locked is displayed. •...
  • Page 84: Viewing Air Encryption State

    Feature User Guide 5.6.3.1 Viewing Air Encryption State Procedure Steps From the home screen, press MENU key. Select Security → AirEncrypt. Your radio displays: a. Air Encryption Is Off. b. Air Encryption Is On. 5.6.3.2 Air Encryption Key Deletion Please check with your service provider whether the radio is provided with Air interface encryption keys. You can delete the Air interface encryption keys from the radio by entering the following sequence: **00##.
  • Page 85: Verifying K Validity

    5.6.4.1 Verifying K Validity 5.6.4.1 Verifying K Validity Procedure Steps From the home screen, press MENU key. Select Security → K Validity. Your radio displays: • K is Valid — the infrastructure can authenticate your radio. • K is Invalid — the infrastructure is unable to authenticate your radio. Please call your service provider to restore the key to your radio.
  • Page 86: Verifying Dmsck Validity

    Feature User Guide 5.6.6.1 Verifying DMSCK Validity Procedure Steps From the home screen, press MENU key. Select Security → DMSCK Validity. Your radio displays: • DMSCK is Valid — your radio can work encrypted in DMO Mode. • DMSCK is Invalid — your radio cannot work encrypted in DMO Mode. Please contact your service provider to restore SCKs to your radio.
  • Page 87: Activating Covert Mode

    5.6.8.1 Activating Covert Mode When your radio is in the Covert Mode, you cannot enter the following menu items of the Setup menu. • Set Volume • Tones • Backlight (in Display menu item) When the Covert Mode is turned on: •...
  • Page 88: Setting Ring Style

    Feature User Guide 5.7.1.1 Setting Ring Style Procedure Steps From the home screen, press MENU key. Select Setup → Ring Style. Select one of the following: • Duplex — To set the new ring style to all duplex calls. • Simplex — To set the new ring style to all simplex calls. Upon entry into this sub-menu, the display shows the current ring style used.
  • Page 89: Setting Volume

    5.7.2.1 Setting Volume Volume Adjustment Mode 5.7.2.1 Setting Volume Procedure Steps From the home screen, press MENU key. Select Setup → Set Volume. Select Speaker or Earpiece. Select one of the following: • Voice Vol — sets the volume level for voice. •...
  • Page 90: Setting Language

    Feature User Guide 5.7.3.1 Setting Language Procedure Steps From the home screen, press MENU key. Select Setup → Language. Select desired language. 5.7.4 Data Setup This menu item allows you to set up your radio to transmit and receive data from the external device. To connect your radio accessory connector to the external device, use cable PMKN4123.
  • Page 91: Audio Profile

    5.7.5.1 Audio Profile 5.7.5.1 Audio Profile When there is a need of different audio quality and adaptive audio parameters, you can modify them accordingly to the working environment. An audio profile adjusts the audio parameters of the radio to fit its current operating environment.
  • Page 92: Setting Audio Toggle

    Feature User Guide 5.7.5.6 Setting Audio Toggle Procedure Steps From the home screen, press MENU key. Select Setup → Audio → Audio Toggle. Select one of the following: a. Always Loud — The audio sound comes from the speaker (high audio only). b.
  • Page 93: Keypad Tone

    5.7.6.1 Keypad Tone The radio has two sets of tones: New and Classic (default). Your service provider decides which one is enabled. 5.7.6.1 Keypad Tone You can activate/deactivate keypad tone at every key press. 5.7.6.2 Setting Keypad Tone Procedure Steps From the home screen, press MENU key.
  • Page 94: Setting Talk Permit

    Feature User Guide 5.7.6.6 Setting Talk Permit Procedure Steps From the home screen, press MENU key. Select Setup → Tones → Talk Permit. Select one of the following: • On — Tone heard upon pressing the PTT button. • Off — No tone heard upon pressing the PTT button. 5.7.6.7 Clear to Send You can activate/deactivate tone for the transmitting radio that the receiving radio is ready to accept the transmission.
  • Page 95: Setting Periodic Alert

    5.7.6.10 Setting Periodic Alert 5.7.6.10 Setting Periodic Alert Procedure Steps From the home screen, press MENU key. Select Setup → Tones → Periodic Alert. Select one of the following: • Alert — Activates/deactivates periodic tone. • Period — Indicates the time between each periodic tone. 5.7.6.11 D-PTT Tones This menu item contains the settings for the Double PTT feature.
  • Page 96: Setting Vertical Flip

    Feature User Guide Display Setting Time and Date on the Display 5.7.7.1 Setting Vertical Flip When and where to use: The feature is useful for a user who has to wear the radio on shoulder, belt, or lapel and at the same time wishes to read the display upside down.
  • Page 97: Setting Screen Saver

    5.7.7.3 Setting Screen Saver Procedure Steps From the home screen, press MENU key. Select Setup → Display → Font Level. Select one of the following: • 1 — Default size of the text. • 2 — Larger size of the text. Keep in mind that less text can be displayed. 5.7.7.3 Setting Screen Saver Procedure Steps From the home screen, press MENU key.
  • Page 98: Setting Wallpaper

    Feature User Guide Procedure Steps From the home screen, press MENU key. Select Setup → Display → Brightness. Select one of the following: • Auto Brightness — sets to On or Off of the automatic brightness adjustment. • Brightness — if the Auto Brightness is set to Off, choose the luminance value manually. 5.7.7.6 Setting Wallpaper When and where to use: To change the look of the idle screen.
  • Page 99: Setting Time And Date On The Display

    5.7.8.1 Setting Time and Date on the Display Infrastructure synchronizes the time and date. When not within the infrastructure signal range you can set the values manually. 5.7.8.1 Setting Time and Date on the Display Procedure Steps From the home screen, press MENU key. Select Setup →...
  • Page 100: Setting Date Format

    Feature User Guide Procedure Steps From the home screen, press MENU key. Select Setup → Time & Date → Set → Set Time. Enter current time using NAVIGATION keys. Press Done. 5.7.8.4 Setting Date Format Prerequisites: If MENU → Setup → Time & Date → Display is set to Time & Date or Date Only. Procedure Steps From the home screen, press MENU key.
  • Page 101: Setting Automatic Update For The Time And Date

    5.7.8.7 Setting Automatic Update for the Time and Date Select Setup → Time & Date → Set → Time Offset. Enter time offset using NAVIGATION keys. You can adjust the offset value, with 15 minute steps, up to 14 hours ahead or behind. Press Done.
  • Page 102: Enabling Energy Economy

    Feature User Guide 5.7.9.1 Enabling Energy Economy Procedure Steps From the home screen, press MENU key. Select Setup → Energy Economy → EE Selection. Select one of the following: • On — Activates Energy Economy feature. • Off — Deactivates Energy Economy feature. 5.7.9.2 Viewing Energy Economy Status Procedure Steps From the home screen, press MENU key.
  • Page 103: Rotary Knob

    5.7.11 Rotary Knob Procedure Steps From the home screen, press MENU key. Select Setup → RF Power. Select one of the following: • Hi RF Power — Activates this feature. • Normal RF Pwr — Deactivates this feature. • Changing RF Power Class to Normal RF Pwr during calls may result in dropping the call. The power level may be not sufficient to sustain the transmission.
  • Page 104: Setting Rotary Knob Wrap Around

    Feature User Guide Select one of the following: • Lock None — Scrolling and volume setting functionality is available. • Lock Volume — VOLUME KNOB can be only used for scrolling. • Lock Scroll — TALKGROUP KNOB can be only used for setting the volume. •...
  • Page 105: Setting Rotary Knob Function Keys

    5.7.11.6 Setting Rotary Knob Function Keys Select Setup → Rotary Knob → Confirm TG Sel.. Select one of the following: • On — You need to confirm the talkgroup selection by pressing Select or pressing the PTT button to immediately start a call on a new talkgroup. •...
  • Page 106: Setting Talkgroups In The Active Scan List

    Feature User Guide Procedure Steps From the home screen, press MENU key. Select Group Setup → Scan → Scanning. Select Select List and then a list name. Step result: Your radio displays list name Selected. Select Scanning → On. Result: Your radio is scanning on the predefined scan list. Scan 5.8.1.2 Setting Talkgroups in the Active Scan List When and where to use: If you want to edit talkgroups in the active scan list.
  • Page 107: Editing Scan Lists

    5.8.1.4 Editing Scan Lists Procedure Steps From the home screen, press MENU key. Select Group Setup → Scan → Scan Lists. Highlight required scan list and press MENU to see additional settings: • Rename — Enter new name for that scan list. •...
  • Page 108: Adding A Talkgroup To A Favorite Folder

    Feature User Guide Select[New Folder]. Enter the name and select Ok. 5.8.2.2 Adding a Talkgroup to a Favorite Folder Procedure Steps From the home screen, press MENU key. Select Group Setup → My Groups. Select <FolderName>. Select [New Group]. Select the required talkgroup by Folder or by alphabetic search. 5.8.2.3 Editing My Folder List Procedure Steps From the home screen, press MENU key.
  • Page 109: My Info

    5.9 My Info Select Group Setup → My Groups. Select required favorite folder. To delete one talkgroup, highlight it and select Delete. To delete all the talkgroups from the folder, press MENU and select Delete All. 5.9 My Info This sub-menu allows you to view your own private, phone, and radio info. 5.9.1 Viewing/Modifying Personal Information Procedure Steps From the home screen, press MENU key.
  • Page 110: Viewing Recent Calls

    Feature User Guide Each list of calls may contain up to 50 numbers, the most recent call being at the top of the list. If the number of a recent call is stored in the contact list, the name associated with the number appears in the recent calls list. A number dialed more than once, appears only once in the list.
  • Page 111: Storing Recent Calls To Contacts

    5.10.3 Storing Recent Calls to Contacts Highlight the required call and press the PTT button for private calls or press theSEND key to make a phone call. Phone calls are only available in TMO Mode. 5.10.3 Storing Recent Calls to Contacts Procedure Steps From the home screen, press MENU key.
  • Page 112: Networks

    Feature User Guide Select Delete. To erase all the calls, select Delete All. 5.11 Networks This menu item allows you to switch between the radio operation modes. Entering TMO / DMO Mode Selecting Network Operation Mode 5.11.1 Selecting Your Network Procedure Steps From the home screen, press MENU key.
  • Page 113: Selecting Network Operation Mode

    5.11.3 Selecting Network Operation Mode 5.11.3 Selecting Network Operation Mode Procedure Steps From the home screen, press MENU key. Select Networks. Select one of the following: • Trunked Mode — Switches to the mode using infrastructure. • Direct Mode — Switches to the mode without using infrastructure. •...
  • Page 114: Viewing Your Position

    Feature User Guide GPS Location Service 5.12.1 Viewing Your Position Procedure Steps From the home screen, press MENU key. Select Location → Position. Scroll to view the results about the last time your location was calculated. To refresh your position: •...
  • Page 115 5.13 Packet Data To transfer data from a standard computer over the air, connect the computer via the PMKN4129 data cable with your radio. Your service provider has to setup additional applications on your computer. If set up by your service provider it is possible to accelerate the transmission by using the Multi-Slot Packet Data (MSPD) Service.
  • Page 116: Viewing Data Statistics

    Feature User Guide 5.13.1 Viewing Data Statistics Procedure Steps From the home screen, press MENU key. Select Packet Data. Data services are only available in TMO Mode. The data option must be set to Voice & Data or Data Only. Select one of the following: •...
  • Page 117: Enabling/Disabling Sim Card End-To-End Encryption

    5.14.1 Enabling/Disabling SIM Card End-to-End Encryption • Encryption of messages transmission in the TMO Mode. • Encryption of messages transmission in the DMO Mode (the radio cannot be in call). • Encryption of position data (GPS) transmission in the TMO and DMO Modes. •...
  • Page 118: Viewing Opta

    Feature User Guide Procedure Steps From the home screen, press MENU key. Select Crypto Menu → Upd Encr Keys. Select Upd Group Key to start the update. You can update the encryption keys if the End-to-End Encryption is enabled. The keys cannot be updated when the radio is in a call or in the DMO Mode.
  • Page 119: Crypto Registration

    5.14.6 Crypto Registration Procedure Steps From the home screen, press MENU key. Select Crypto Menu → OPTA Filter. Highlight check boxes using the NAVIGATION keys and press Select to set which characters are masked when the OPTA name is displayed. Press Done to confirm the changes.
  • Page 120: Dmo Encryption

    Feature User Guide Procedure Steps From the home screen, press MENU key. Select Crypto Menu → Audio Settings.. Select Encr Audio On to enable or Encr Audio Off to mute the encrypted audio for clear mode. 5.14.8 DMO Encryption Procedure Steps From the home screen, press MENU key.
  • Page 121: Features

    Features Topics Covered in this Chapter • MS-ISDN • Dialing through Soft Numeric Keypad • Phone/PABX Speed Dial • Phone and PABX Calls • Private Call • Short Number Dial • SIM Card End-to-End Encryption 6.1 MS-ISDN This feature adds to the radio ISDN number. You can choose between MS-ISDN and ISSI to address the call, send the message or pre-defined templates.
  • Page 122: Phone/Pabx Speed Dial

    Feature User Guide Procedure Steps From the home screen, press and hold right NAVIGATION key. Step result: Your radio displays dialing number prompt. Press up/down NAVIGATION key to choose the number, then press right NAVIGATION key to go to the next digit.
  • Page 123: Making A Phone Or Pabx Call

    6.4.1 Making a Phone or PABX Call 6.4.1 Making a Phone or PABX Call Prerequisites: Direct Private Number Dialing is assigned to a right NAVIGATION key. Procedure Steps From the home screen, press and hold right NAVIGATION key and enter the number. If Phone or PABX are not the first type of call presented, press Ctype repeatedly to select it.
  • Page 124: Short Number Dial

    Feature User Guide Procedure Steps From the home screen, press and hold right NAVIGATION key and enter the number. If Private is not the first type of call presented, press Ctype repeatedly to select it. When you are in the following mode: a.
  • Page 125 6.7 SIM Card End-to-End Encryption Table 6-1 Radios Interactions (cont'd.) Message SIM card No SIM card Delivery failed notification appears and the message is not received Message No SIM card SIM card Message is received To send a message or call a non-SIM card radio, turn off the SIM card End-to-End Encryption. Crypto Menu...
  • Page 127: Appendix A Tones

    Appendix A: Tones To listen to the audio signal tones samples, refer to the PDF file with the embedded sound files. Table A-1 Radio Tones New Tone Classic Tone Tone Description Default Beep — Played when pressing a key. Duplex Volume Set — Played when adjusting duplex volume. Invalid Action Examples: •...
  • Page 128 Feature User Guide Table A-1 Radio Tones (cont'd.) New Tone Classic Tone Tone Description Talk Permit — The radio user is allowed to transmit their message (after pressing the PTT button). Clear-to-send — Data transmission ready to begin. Emergency — The Emergency Call received. Low Battery —...
  • Page 129: Appendix B Led Indications

    Appendix B: LED Indications Table B-1 LED Indications Indication Status In use Solid green Battery fully charged Blinking green In service Battery charged at 90% Solid red Out of service Rapid charge Trickle charge Blinking red Connecting to the network Entering DMO Faulty or invalid battery Solid orange...
  • Page 131: Appendix C Troubleshooting

    Appendix C: Troubleshooting Your radio displays the following messages: Table C-1 Displayed Messages Message Message Description ...-Received Call received but not answered, or rejected. Attachment Failed Your radio could not perform talkgroup attachment. It keeps on trying. If it does not succeed, try another talkgroup. Authenticate Failure Your radio could not register on an authenticated system (for example, the Authentication Key is incorrect, or authentication is...
  • Page 132 Feature User Guide Table C-1 Displayed Messages (cont'd.) Message Message Description Indicates mail successfully delivered. Message Delivered Message Failed Indicates mail delivery failure. No Service Your radio is outside coverage. Return to coverage. My Groups You cannot view/delete groups when the My Groups folder is Is Empty empty.
  • Page 133 Appendix C Troubleshooting Table C-1 Displayed Messages (cont'd.) Message Message Description This service is by your service provider, it has not been purchased, Service Restricted or it is not available. TalkGrp ... cannot be deleted Your service provider set this group so you cannot delete it from the favorite talkgroup folder.
  • Page 135: Appendix D Maintenance

    A battery is an expendable part and may need replacing during the life of the radio. To ensure maximum service life of your radio, always replace the battery with a genuine Motorola replacement. In order to ensure maximum life for your battery: •...
  • Page 136: Battery Charging Rules

    Feature User Guide D.4 Battery Charging Rules Generally, to reduce the number of charge cycles as much as you can, wait for the to charge, as it ensures maximum battery life. Do not use your charger as a radio holder or leave your radio and fully charged battery connected to the charger while not charging.

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