Tesla Mobile Connector User Manual page 15

Charging Equipment Limited Warranty
Article 113
1. (New, SG No. 18/2011) Where the consumer goods are not in conformity with the contract of
sale, the seller shall be obligated to bring the said goods in conformity with the contract of
sale.
2. (Renumbered from Paragraph (1), SG No. 18/2011) Consumer goods shall be brought into
conformity with the contract of sale within one month after the date on which the complaint
was addressed by the consumer.
3. (Renumbered from Paragraph (2), amended, SG No. 18/2011) Upon expiry of the time limit
referred to in Paragraph (2), the consumer shall be entitled to have the contract of sale
rescinded and to reimbursement of the sums paid or to have a reduction made in the price of
the consumer goods according to Article 114 herein.
4. (Renumbered from Paragraph (3), SG No. 18/2011) The consumer goods shall be brought into
conformity with the contract of sale free of charge for the consumer. The consumer shall not
be liable for any costs incurred for the dispatch of the consumer goods or any costs of
material and labour costs associated with the repair of the goods, and must not sustain
significant inconvenience.
5. (Renumbered from Paragraph (4), SG No. 18/2011) The consumer may furthermore seek
compensation for damage resulting from the lack of conformity.
Article 114
1. In the case of a lack of conformity of the consumer goods with the contract of sale and where
the consumer is not satisfied with the settlement of the complaint under Article 113 herein, the
consumer shall be entitled to choose between one of the following options:
a. 1. rescission of the contract and reimbursement of the sum paid thereby;
b. 2. reduction of the price.
2. The consumer shall not be entitled to claim reimbursement of the sum paid or reduction of
the price of the goods where the trader agrees to a replacement of the consumer goods with
new ones or to repair the consumer goods within one month after the complaint was
addressed by the consumer.
3. The consumer shall not be entitled to claim rescission of the contract if the lack of conformity
of the consumer goods with the contract is minor.
Article 115
1. The consumer may exercise the right thereof under this Section within two years as from the
time of delivery of the consumer goods.
2. The period referred to in Paragraph (1) shall be interrupted during the time needed to repair
or replace the consumer goods or to reach a settlement of the dispute between the seller and
the consumer.
3. The exercise of the right of the consumer under Paragraph (1) shall not be subject to any
period of limitation for the bringing of action for compensation other than the period referred
to in Paragraph (1).
France
The Charging Equipment Limited Warranty does not modify, affect or substitute the statutory
rights you have under applicable laws in France. Tesla remains responsible for defects pursuant to
articles 1641 to 1649 of the French civil code and in case of a lack of conformity of the product
pursuant to articles L211-1 to L211.18 of the French Consumer Code. The provisions related to your
statutory rights are reproduced below:
Article L. 211-4 of the Consumer Code: The seller must deliver goods which are in conformity with
the contract and is liable for any lack of conformity which exists at the time the goods were
delivered. He is also liable for any lack of conformity resulting from the packaging, installation
instructions, installation, if installation were made by the seller or under his responsibility.
Charging Equipment Limited Warranty 15