Charging Equipment Limited Warranty - Tesla Mobile Connector User Manual

Charging Equipment Limited Warranty

General Terms
Subject to the exclusions and limitations described below, the Charging Equipment Limited
Warranty covers the refund, repair or replacement necessary to remedy any manufacturing
defects in Tesla manufactured and supplied Wall Connector, Mobile Connector or charging
adapter that occur under normal use for a period of 12 months (or 24 months in EU member
states) from the date of invoice to the customer. Any Tesla connector or adapter included in the
initial purchase and delivery of a Tesla vehicle by Tesla is covered under the Basic Vehicle Limited
Warranty section of the New Vehicle Limited Warranty for 4 years or 80,000 km, whichever
comes first, subject to the terms and conditions of the New Vehicle Limited Warranty.
You may also have other legal rights and remedies conveyed by your local laws (which may vary
by country) in addition to the rights and remedies provided to you under this Charging Equipment
Limited Warranty. For any additional provisions which relate to your territory, please see "Country-
Specific Consumer Disclosures" provided at the end of this document.
This Charging Equipment Limited Warranty does not cover any damage or malfunction directly or
indirectly caused by, due to, or resulting from, normal wear or deterioration, abuse, misuse,
negligence, accident, lack of or improper use, maintenance, storage or transport, including, but
not limited to, any of the following:
• Failure to follow the instructions, maintenance and warnings published in the documentation
supplied with your Tesla connector or adapter;
• External factors, including but not limited to, objects striking the Tesla connector or adapter,
faulty or damaged electrical wiring, junction boxes, circuit breakers, receptacles or power
outlets, the environment or an act of God, including, but not limited to, fire, earthquake, water,
lightning and other environmental conditions;
• General appearance or damage to paint, including chips, scratches, dents and cracks;
• Failure to contact Tesla upon discovery of a defect covered by this Charging Equipment
Limited Warranty;
• Any repair, alteration or modification to the Tesla connector or adapter or any part, or the
installation or use of any parts or accessories, made by a person or facility not authorized or
certified to do so;
• Lack of or improper repair or maintenance, including use of non-genuine Tesla accessories or
parts; and
• Use for commercial purposes.
Although Tesla does not require you to perform all maintenance, service or repairs at a Tesla
Service Center or Tesla authorized repair facility, this Charging Equipment Limited Warranty may
be voided, or coverage may be excluded, due to lack of or improper maintenance, service or
repairs. Tesla Service Centers and Tesla authorized repair facilities have special training, expertise,
tools and supplies with respect to Tesla connectors and adapters and, in certain cases, may
employ the only persons, or be the only facilities authorized or certified to work on Tesla
connectors and adapters. Tesla strongly recommends that you have all maintenance, service and
repairs done at a Tesla Service Center or Tesla authorized repair facility in order to avoid voiding,
or having coverage excluded under, this Charging Equipment Limited Warranty.
Limits of Liability
This Charging Equipment Limited Warranty is the only express warranty made in connection with
your Tesla connector or adapter. Implied and express warranties and conditions arising under
applicable local laws, federal statute or otherwise, in law or in equity, if any, including, but not
limited to, implied warranties and conditions of merchantability or merchantable quality, fitness
for a particular purpose, durability, or those arising by a course of dealing or usage of trade, are
disclaimed to the fullest extent allowable by your local law, or limited in duration to the term of
this Charging Equipment Limited Warranty. To the fullest extent allowable by your local law, the
performance of necessary repairs and/or replacement of new, reconditioned, or remanufactured
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