Answering Calls; Answering/Managing Multiple Incoming Calls - Polycom VVX 500 User Manual

Answering Calls

You can answer an incoming call in any of the following ways:

Pick up the handset

Tap the Answer soft key

Press the Speakerphone button
Note: Except for answering with the handset – all methods above engage the speakerphone. If you have
a headset connected to your phone you will also have that option – not covered in this document.

Answering/Managing Multiple Incoming Calls

With call waiting on, up to 4 simultaneous calls can be active on one extension. 1) You will see
the next incoming call displayed on the screen – and you will hear a call waiting tone.
2) Tap Answer. All other calls will be placed on hold.

3) If you do not tap Answer, the screen changes to the Calls view after a few seconds.
4) In Calls view, the incoming call information displays inside a dark blue bar with a
ringing phone icon to the right.

5) Tap the incoming call, and the bar will turn light blue. 6) Tap Answer.
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Reynwood Communications ● Tinton Falls, NJ 07701
Polycom VVX500
● (800) 747-1703 ● reynwood.com