Hitachi NVM Navigator v03-07 User Manual page 275

3. Inspect the content of Error Message field.
Figure 6-10 Option window
4. If the error message refers to Java, confirm if JRE 7 or higher is installed. If
not, install the latest JRE.
Java version (build) can be confirmed by entering "java -version" from the
command prompt.
Solution 2: When environment variable to the installed JRE is not set or not
properly set
Set or correct the environment variable to the installed JRE according to
Hitachi Compute Blade HVM Navigator Installation Manual.
Solution 3: When communication between HVM Navigator and HVM is lost
1. Confirm if the HVM registered to be managed by HVM Navigator is up and
normally running through HVM screen, host management window of
SC/BSM, or HVM configuration management window of SC/BSM.
2. If you see no problem in the step above, then inspect the link between the
HVM and HVM Navigator by issuing diagnostic command such as ping from
the management server (HVM Navigator) to the subject HVM. Should you
find any fault, further analyze the cause and then eliminate the cause.
HVM Navigator User's Guide - Migration
Troubleshooting 6-9