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Troubleshooting
10
Troubleshooting
38
NOTICE!
Possible data transmission errors
For error-free operation make use of dedicated DMX cables and do not
use ordinary microphone cables.
Never connect the DMX input or output to audio devices such as mixers
or amplifiers.
In the following we list a few common problems that may occur during operation.
We give you some suggestions for easy troubleshooting:
Symptom
The unit does not work, no
light, the fan does not run
No response to the DMX con‐
troller
If the procedures recommended above do not succeed, please contact our Service
Center. You can find the contact information at www.thomann.de.
moving head
Remedy
Check the mains connection and the main fuse.
1. In the top line of the display the status of the
data transmission is indicated by a coloured dot
behind the word 'Dmx' . A green dot indicates that
data is being received. A red dot indicates a
missing or disturbed connection.
2. If a green dot appears in the display but there is
still no response, check the address settings and
the DMX polarity.
3. Try using another DMX controller.
4. Check whether the DMX cables run near or par‐
allel to high-voltage cables that may cause
damage or interference to a DMX interface circuit.
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