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Troubleshooting
10
Troubleshooting
Symptom
The unit does not work, no light
One colour does not work or the colours differ
when using multiple lamps.
No response to the DMX controller
The devices do not connect to the W-DMX
transmitter or do not response to the W-DMX
signal.
The device does not respond or only with a
delay to the W-DMX signal.
Co6z LED Zoom Flood IP65 270W RGBW
40
LED floodlight
In the following we list a few common problems that may occur during operation.
We give you some suggestions for easy troubleshooting:
Remedy
Check the mains connection and main fuse.
Check the settings in the 'White Balance' menu. If the function is missing,
values may be set to '000' .
If the colour rendering is different, set all values for the colours in the 'White
Balance' menu to '255' . You can then fine-tune the colour rendering.
1. Check the DMX connectors and cables for proper connection.
2. Try using another DMX controller.
3. Check whether the DMX cables run near or parallel to high-voltage cables
that may cause damage or interference to a DMX interface circuit.
4. Press Mode until the display shows 'ADDRESS XXX' .
5. Check whether 'DMX' (with wired connection) is selected in the 'DMX Signal
Select' menu.
Check whether 'Wireless DMX' is selected in the 'DMX Signal Select' menu.
Reset the connection by performing a reset in the
'Reset Wireless DMX Memory' menu. The devices must then be reassigned to
the transmitter by pressing the [Link] button on the transmitter.
Check the transmission mode of the W-DMX transmitter. Test the connection
with the G5, G4S or G3 mode (if possible). Please note that the W-DMX must
be reset on all devices after changing the transmitter.
If the procedures recommended above do not succeed, please contact our Service
Center. You can find the contact information at www.thomann.de.
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