Related Manuals for Contex IQ 2400
Summary of Contents for Contex IQ 2400
- Page 1 Technical Service Guide Wide Format Scanners Models: IQ 2400/4400, IQ Quattro 2400/3600/4400 March 2017...
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Page 2: Table Of Contents
Tacho Sensor ..................41 CIS Unit Construction ................17 Paper and Lid Sensors................. 43 Design IQ 2400 & IQ Quattro 2400 ..........18 Complete CIS Unit ................44 Block Diagram MP52D & MQ52D ............19 Power Entry Module ................46 Wiring Diagram MP52D &... - Page 3 Damper for CIS Bridge ................. 51 Temporary Board switch ..............121 Pressure Rollers .................. 53 Problem with Activation ..............121 Part Replacement IQ 2400 & IQ Quattro 2400 ........ 54 Common Hand Tools ................55 Identifying parts ................. 56 Parts List..................... 57 Power Supply (SMPS) ................
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Page 4: Information
Information Revision Table 0.0 - 1.0 First release. October 10th 2012 CDM 1.0 - 1.1 IQ 2400 Pictures updated (Part replacement) November 14th 2012 CDM 1.1 - 1.2 IQ Quattro x400 added February 14th 2014 CDM 1.2 - 1.3 Minor corrections February 25th 2014 CDM 1.3 –... - Page 5 MR52D - IQ Quattro 4400 This document is the property of Contex A/S. The data contained herein, in whole or in part, may not be duplicated, used or disclosed outside the Recipient for any purpose other than to conduct technical evaluation. This restriction does not limit the Recipients right to use information contained in the data if it is obtained from...
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Page 6: Introduction
Service Guide IQ / IQ Quattro Introduction Introduction to CIS Technology CIS Element CIS Element Design Focus Light Example of a CIS Element, Contact Image Sensor... -
Page 7: Cis Element Design
Service Guide IQ / IQ Quattro CIS Element Design The CIS Element consist of 3 major parts: sensor, lens and light source. The Light source is 3 LEDs in RGB that are lit one at a time. The sensor consists of 10368 individual monochrome sensors. The purpose of the lens is to channel the light from the “pixels”... -
Page 8: Design
Service Guide IQ / IQ Quattro Design Design IQ 4400 & IQ Quattro 3600 / 4400 Electronics Block Diagram Wiring Diagram Circuit board layouts CIS Unit Construction... -
Page 9: Block Diagram Mn52D & Mr52D
Service Guide IQ / IQ Quattro Block Diagram MN52D & MR52D... -
Page 10: Block Diagram Mt52D
Service Guide IQ / IQ Quattro Block Diagram MT52D... -
Page 11: Wiring Diagram Mn52D & Mr52D
Service Guide IQ / IQ Quattro Wiring Diagram MN52D & MR52D IQ 4400 (MN52D) / IQ Quattro 4400 (MR52D) -
Page 12: Wiring Diagram Mt52D
Service Guide IQ / IQ Quattro Wiring Diagram MT52D IQ Quattro 3600 (MT52D) -
Page 13: Power Supply Layout With Measuring Points (Smps)
Service Guide IQ / IQ Quattro Power Supply layout with measuring points (SMPS) CAUTION Double Pole/Neutral Fusing Pin 3 – 4 Pin 1 -2 24V + 2V Keypad... -
Page 14: Scanner Controller Board Layout (Sura)
Service Guide IQ / IQ Quattro Scanner Controller Board Layout (SURA) -
Page 15: Scanner Controller Board Layout (Suta)
Service Guide IQ / IQ Quattro Scanner Controller Board Layout (SUTA) -
Page 16: Scanner Controller Board Layout (Sutk)
Service Guide IQ / IQ Quattro Scanner Controller Board Layout (SUTK) -
Page 17: Cis Unit Construction
Service Guide IQ / IQ Quattro CIS Unit Construction CIS Unit Construction Caution CIS Unit. Warning: The CIS unit is factory mounted and must not be Disassembled further than replacing Scanner Control Unit, Paper/Lid sensors, Glass plate and USB cable. Ignoring this warning may cause failures that cannot be corrected in the field. The layout for the IQ Quattro 3600 (MT52D) is the similar as shown here for the IQ Quattro 4400 (MR52D), but with only 5 x CIS modules, instead of 6. -
Page 18: Design Iq 2400 & Iq Quattro 2400
Service Guide IQ / IQ Quattro Design IQ 2400 & IQ Quattro 2400 Electronics Block Diagram Wiring Diagram Circuit board layouts CIS Unit Construction... -
Page 19: Block Diagram Mp52D & Mq52D
Service Guide IQ / IQ Quattro Block Diagram MP52D & MQ52D... -
Page 20: Wiring Diagram Mp52D & Mq52D
Service Guide IQ / IQ Quattro Wiring Diagram MP52D & MQ52D IQ 2400 & IQ Quattro 2400... -
Page 21: Power Supply Layout With Measuring Points (Smps)
Service Guide IQ / IQ Quattro Power Supply layout with measuring points (SMPS) CAUTION Double Pole/Neutral Fusing Pin 3 – 4 Pin 1 -2 24V + 2V Keypad... -
Page 22: Scanner Controller Board Layout (Surb)
Service Guide IQ / IQ Quattro Scanner Controller Board Layout (SURB) -
Page 23: Scanner Controller Board Layout (Sutb)
Service Guide IQ / IQ Quattro Scanner Controller Board Layout (SUTB) -
Page 24: Cis Unit Construction
Service Guide IQ / IQ Quattro CIS Unit Construction Caution CIS Unit. Warning: The CIS unit is factory mounted and must not be Disassembled further than replacing Scanner Control Unit, Paper/Lid sensors, Glass plate and USB cable. Ignoring this warning may cause failures that cannot be corrected in the field. -
Page 25: Troubleshooting
Service Guide IQ / IQ Quattro Troubleshooting Troubleshooting Troubleshooting Sequence Image Quality problems Dust related errors Calibration related errors Crumpled or Folded originals Note! Before replacing any electrical parts such as SUx (Scanner Control Unit) or the CIS Unit, the parameter block should be erased and the scanner calibrated. This will solve the problem in most cases, especially if the reported problem is about image quality or identifying the calibration sheet. -
Page 26: Troubleshooting Sequence
Service Guide IQ / IQ Quattro Troubleshooting Sequence This is a suggested Troubleshooting Sequence and will work in most cases. There are always some grey zones, especially if the problem is related to image quality. -
Page 27: Error Codes Displayed On Keypad
Service Guide IQ / IQ Quattro Error Codes Displayed on Keypad Error Codes displayed on the Keypad An error condition is indicated by a flashing Diagnostic Indicator. The error may be identified by an Error Code Number being displayed on the screen and/or by the following combinations of flashing (F) indicators on the Operator Panel: See Appendix D for error code description. -
Page 28: Banding Problems
Service Guide IQ / IQ Quattro Banding Problems Bad/no grey balance calibration (CIS module to module match). Image Quality Problems Scanning originals that have folds or is crumpled on a CIS scanner is often taken as a defect on the scanner, where it is actually a limitation of the used technology. -
Page 29: Dust Problems
Service Guide IQ / IQ Quattro Dust Problems There are image quality problems that are not related to HW errors. These could be due to either insufficient cleaning, bad calibration or limitations in the CIS technology. Streaks running in the scan direction which seems to appear and disappear during the scan is most likely caused by dust. -
Page 30: Part Replacement Iq 4400, Iq Quattro 3600 / 4400
Service Guide IQ / IQ Quattro Part Replacement IQ 4400, IQ Quattro 3600 / 4400 Identifying parts Parts list Electronics CIS unit, complete (Scanner Control Board not included) Scanner Control Board (SURA, SUTA & SUTK) Power Supply (SMPS) ... -
Page 31: Common Hand Tools
Service Guide IQ / IQ Quattro Common Hand Tools Torx 9 Straight Torx 10 Straight Torx 15 Straight & Angled Torx 20 Straight & Angled Wrench 8.0 mm Note! Before replacing any electrical parts such as SUx (Scanner Control Unit) or a the CIS unit, try calibrating the scanner in order to get the scanner to recreate the content of the parameter block. -
Page 32: Identifying Parts
Service Guide IQ / IQ Quattro Identifying parts... -
Page 33: Parts List
Service Guide IQ / IQ Quattro Parts List MN52D MR52D MT52D Part No. Description IQ 4400 IQQ 4400 IQQ 3600 Service Parts 1-01 2898A178R01 SURA Controller Board 1-01 2852D101 SUTA Controller Board 1-01 2852D114 SUTK Controller Board 3-01 0080A074R01 Power Supply (SMPS) 3-03 5263D017R01 Stepper Motor Assy (TS3690N107) -
Page 34: Power Supply (Smps)
Service Guide IQ / IQ Quattro Power Supply (SMPS) Prerequisites Turn off the scanner and disconnect the power cord Caution Caution the power supply is double pole/neutral fusing 1. Remove screws (x2, Torx 20) and gently remove cover Warning! The Keypad ribbon cable is attached to cover 2. - Page 35 Service Guide IQ / IQ Quattro 3. Disconnect cables (x2) 4. Remove screws (x4, Torx 10) and lift out Power Supply 5. Replace the Power Supply Board and reverse the steps.
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Page 36: Lhs Cover
Service Guide IQ / IQ Quattro LHS Cover 1. Remove screws and cover (x2, Torx 20). -
Page 37: Scanner Controller Board (Sura & Suta)
Service Guide IQ / IQ Quattro Scanner Controller Board (SURA & SUTA) Prerequisites Turn off the scanner and disconnect the power cord and tilt open the CIS bridge. 1. Remove screws (x2, Torx 15) 2. Remove screws (x5, Torx 15) 3. - Page 38 Service Guide IQ / IQ Quattro 6. Remove screws (x3, Torx 10) 7. Replace the Scanner Controller Board and reverse the steps. Since the scanner has a new Controller board it will boot up as “Not Activated”. See page 113 for Post Actions further instructions on how to reactivate the scanner.
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Page 39: Stepper Motor Assy
Service Guide IQ / IQ Quattro Stepper Motor Assy. Turn off the scanner and disconnect the power cord and tilt open the CIS bridge. Prerequisites Lift out Power Supply (do not remove completely) see page 34. 1. Disconnect motor cable. 2. - Page 40 Service Guide IQ / IQ Quattro 5. Remove screws and motor (x2, Torx 20). 6. Replace the motor and reverse the steps.
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Page 41: Tacho Sensor
Service Guide IQ / IQ Quattro Tacho Sensor Turn off the scanner and disconnect the power cord and tilt open the CIS bridge. Prerequisites Remove RHS cover, see page 49. 1. Disconnect sensor cable. 2. Loosen screw (Torx 10) (don’t remove). 3. - Page 42 Service Guide IQ / IQ Quattro 5. Squeeze gently lock flabs and remove the sensor. 6. Replace the sensor and reverse the steps.
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Page 43: Paper And Lid Sensors
Service Guide IQ / IQ Quattro Paper and Lid Sensors. Turn off the scanner and disconnect the power cord and If replacing the Exit sensor or the Lid sensor, you will Prerequisites Note: tilt open the CIS bridge. need to open the CIS unit. For Load and Paper sensor 1. -
Page 44: Complete Cis Unit
Service Guide IQ / IQ Quattro Complete CIS Unit Turn off the scanner and disconnect the power cord and remove Scanner Controller Board, see Prerequisites page 37. Lift out Power Supply, see page 34. 1. Remove grounding screws. 2. Un-clip the USB cable. 3. - Page 45 Service Guide IQ / IQ Quattro 7. Lift out CIS unit by top edge. 8. Replace the CIS unit and reverse the steps. 9. Run a full calibration on the scanner...
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Page 46: Power Entry Module
Service Guide IQ / IQ Quattro Power Entry Module Turn off the scanner and disconnect the power cord. Prerequisites Remove RHS cover, see page 49. 1. Remove cables. 2. Push lock flaps in on both sides. 3. Push module out though the back. 4. -
Page 47: Usb Cable
Service Guide IQ / IQ Quattro USB Cable Turn off the scanner and disconnect the power cord. Prerequisites Open CIS Bridge Board, see page 37. Lift out Power Supply, see page 34. 1. Disconnect USB cable. 2. Remove grounding screw. 3. - Page 48 Service Guide IQ / IQ Quattro 5. Remove clip by sliding it outwards. 6. Push USB connector and cable out though the back. 7. Replace the USB cable and reverse the steps...
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Page 49: Rhs Cover & Keypad
Service Guide IQ / IQ Quattro RHS Cover & Keypad Turn off the scanner and disconnect the power cord Open CIS Unit, see page 37. Prerequisites Lift out the Power supply, see page 34. 1. Remove screws (x2, Torx 20). 2. - Page 50 Service Guide IQ / IQ Quattro 4. Unplug the ribbon cable for the keypad. 5. Pull the cable out though the side cover. 6. Replace the RHS cover, keypad and ribbon cable and reverse the steps.
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Page 51: Damper For Cis Bridge
Service Guide IQ / IQ Quattro Damper for CIS Bridge Turn off the scanner and disconnect the power cord. Open CIS Unit, see page 37. Prerequisites Remove LHS Cover, see page 36. 1. Remove Spring. 2. Loosen screws to release clamp inside the CIS unit. - Page 52 Service Guide IQ / IQ Quattro 3. Remove screws (x3, Torx 15) and pull out the Damper Assy. 4. Replace the Damper Assy. and reverse the steps. Don’t forget to tighten the clamp!
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Page 53: Pressure Rollers
Service Guide IQ / IQ Quattro Pressure Rollers Prerequisites Turn off the scanner and disconnect the power cord and tilt open CIS bridge. 1. Remove screws. (x3, Torx 10). 2. Pull Roller Cover sheet out through the back. 1. Gently pull the Pressure Roller out (repeat for all 6). -
Page 54: Part Replacement Iq 2400 & Iq Quattro 2400
Service Guide IQ / IQ Quattro Part Replacement IQ 2400 & IQ Quattro 2400 Identifying parts Parts list Electronics CIS unit, complete (Scanner Control Board not included) Scanner Control Board (SURA & SUTA) Power Supply (SMPS) ... -
Page 55: Common Hand Tools
Service Guide IQ / IQ Quattro Common Hand Tools Torx 9 Straight Torx 10 Straight Torx 15 Straight & Angled Torx 20 Straight & Angled Wrench 8.0 mm Note! Before replacing any electrical parts such as SUx (Scanner Control Unit) or a the CIS unit, try calibrating the scanner in order to get the scanner to recreate the content of the parameter block. -
Page 56: Identifying Parts
Service Guide IQ / IQ Quattro Identifying parts... -
Page 57: Parts List
Service Guide IQ / IQ Quattro Parts List MP52D MQ52D Part No. Description Service Parts 1-01 2898A179R01 SURB Controller Board 2852D102 SUTB Controller Board 3-01 0080A074R01 Power Supply (SMPS) 3-03 5263D017R01 Stepper Motor Assembly (TS3690N107) 2898D101 Stepper Motor Assembly (TS3690N109) 3-02 0075A050R01 Tacho Sensor... -
Page 58: Power Supply (Smps)
Service Guide IQ / IQ Quattro Power Supply (SMPS) Prerequisites Turn off the scanner and disconnect the power cord. Caution Caution the power supply is Double pole/neutral fusing. 1. Remove screws (x2, Torx 20) and gently remove cover. WARNING! Keypad ribbon cable attached to cover 2. - Page 59 Service Guide IQ / IQ Quattro 3. Disconnect cables (x2). 4. Remove screws (x4, Torx 10) and lift out Power Supply. 5. Replace the Power Supply Board and reverse the steps.
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Page 60: Lhs Cover
Service Guide IQ / IQ Quattro LHS Cover 1. Remove screws and cover (x2, Torx 20). -
Page 61: Scanner Controller Board (Surb & Sutb)
Service Guide IQ / IQ Quattro Scanner Controller Board (SURB & SUTB) Prerequisites Turn off the scanner and disconnect the power cord and tilt open the CIS bridge. 1. Remove screws (x2, Torx 15). 2. Remove screws (x5, Torx 15). 3. - Page 62 Service Guide IQ / IQ Quattro 7. Remove screws (x3, Torx 10). 8. Replace the Scanner Controller Board and reverse the steps. 9. Since the scanner has a new Controller board it will boot up as “Not Activated”. See page 113 for further instructions on how to reactivate the scanner.
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Page 63: Stepper Motor Assy
Service Guide IQ / IQ Quattro Stepper Motor Assy. Turn off the scanner and disconnect the power cord and tilt open the CIS bridge. Prerequisites Lift out Power Supply (do not remove completely) see page 61. 1. Disconnect motor cable. Release belt tension. - Page 64 Service Guide IQ / IQ Quattro 4. Remove screws and motor (x2, Torx 20). 5. Replace the motor and reverse the steps.
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Page 65: Tacho Sensor
Service Guide IQ / IQ Quattro Tacho Sensor Turn off the scanner and disconnect the power cord and tilt open the CIS bridge. Remove RHS Prerequisites cover, see page 73. 1. Disconnect sensor cable. 2. Loosen screw (Torx 10) (don’t remove). 3. - Page 66 Service Guide IQ / IQ Quattro 5. Squeeze gently lock flabs and remove sensor. 6. Replace the sensor and reverse the steps.
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Page 67: Paper And Lid Sensors
Service Guide IQ / IQ Quattro Paper and Lid Sensors Turn off the scanner and disconnect the power cord If replacing the Exit sensor or the Lid sensor, you will Prerequisites Note: and tilt open the CIS bridge. need to open the CIS unit. See page 61. For Load and Paper sensor 1. -
Page 68: Complete Cis Unit
Service Guide IQ / IQ Quattro Complete CIS Unit Turn off the scanner and disconnect the power cord and remove Scanner Controller Board, see Prerequisites page 61. Lift out Power Supply, see page 58. 1. Un-clip the USB cable. 2. Un-clip the Keypad cable. 3. - Page 69 Service Guide IQ / IQ Quattro 6. Lift out CIS unit by top edge. 7. Replace the CIS unit and reverse the steps. 8. Run a full calibration on the scanner!
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Page 70: Power Entry Module
Service Guide IQ / IQ Quattro Power Entry Module 1. Remove cables. 2. Push lock flaps in on both sides and push module out though the back. 3. Replace the Power Entry Module and reverse the steps. -
Page 71: Usb Cable
Service Guide IQ / IQ Quattro USB Cable Turn off the scanner and disconnect the power cord open the CIS Bridge Board, see page 61. Prerequisites Lift out Power Supply, see page 58. 4. Disconnect USB cable. 5. Remove grounding screw. 6. - Page 72 Service Guide IQ / IQ Quattro 7. Remove screw (x1, Torx 15) and gently pull cable out of the CIS bridge. 8. Remove clip by sliding it outwards. 9. Push USB connector and cable out though the back. 10. Replace the USB cable and reverse the steps...
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Page 73: Rhs Cover & Keypad
Service Guide IQ / IQ Quattro RHS Cover & Keypad Turn off the scanner and disconnect the power cord, open the CIS Unit, see page 61. Lift out the Prerequisites Power supply, see page 58. 1. Remove screws (x2, Torx 20). 2. -
Page 74: Damper For Cis Bridge
Service Guide IQ / IQ Quattro Damper for CIS Bridge 1. Remove Spring. 2. Loosen screws to release clamp inside the CIS unit. - Page 75 Service Guide IQ / IQ Quattro 3. Remove screws (x3, Torx 15) and pull out Damper Assy. 4. Replace the Damper Assy in the reverse the steps. 5. Don’t forget to tighten the clamp!
- Page 76 Service Guide IQ / IQ Quattro Pressure Rollers Prerequisites Turn off the scanner and disconnect the power cord and tilt open CIS bridge. 1. Remove screws. (x3, Torx 10). 2. Pull Roller Cover sheet out through the back. 3. Gently pull the Pressure Roller out (repeat for all 6).
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Page 77: Widesystem Service, Walk Though
Service Guide IQ / IQ Quattro WIDEsystem Service, walk though Since this chapter is not scanner specific, some of the illustrations may not apply completely to the scanner you are working on, like number of Cameras and transition areas. Widesystem / Service consist of 17 different tests designed to help you service the scanner. These test are divided on 5 different tabs according to what you are doing on the scanner. - Page 78 Service Guide IQ / IQ Quattro Getting access to the Service module in WIDEsystem is done by clicking on the logo in top left hand corner of WIDEsystem and selecting Service. A password is required.
- Page 79 Service Guide IQ / IQ Quattro The service module default to the first tab, “Paper Path / Handling”. Test 46. Paper Sensor Test Checking all the sensor’s in the paper path. Test 28. Original Guide Sensor Test...
- Page 80 Service Guide IQ / IQ Quattro Test 30. Calibrate ATAC The Guide plate will start to move up and down a couple of time to evaluate and calculate the correct current level. Tab for test related to Image Quality...
- Page 81 Service Guide IQ / IQ Quattro Test 9. Camera Adjustment Provides you with a live image of what the CIS elements are looking at. “Light Profile” Uncorrected light profile shows the raw data from the CIS module. Corrected light profile shows the calibrated data.
- Page 82 Service Guide IQ / IQ Quattro Test 12. Adjust Y-axis Scaling Here can you adjust the X and Y scaling. Scan a known size image measure in Nextimage, compare and adjust. The correction is done in % of the deviation. Test 5.
- Page 83 Service Guide IQ / IQ Quattro Test 20. Noise Test This test is very useful if there are image quality issues such as streaks throughout the scan. (scan direction) It can be determined if the streaks are: dust that are: 1) present in the scanner (Dark streak that goes below the average line) 2) it has been present during Scanner...
- Page 84 Service Guide IQ / IQ Quattro Test 2. LED Test The LED’s on the Operators panel will flash one at a time. Test 45. Operator Panel Key Test Each key will get a green check mark once they have been activated...
- Page 85 Service Guide IQ / IQ Quattro Test 6. Motor Test The direction and the speed of the motor can be controlled Test 31. Lamp and Fan Test The status of the fan and the lamp cartridge can be checked.
- Page 86 Service Guide IQ / IQ Quattro Tab for test related to Electrical components. Test 42. Backup Calibration and Statistics...
- Page 87 Service Guide IQ / IQ Quattro Test 43. Restore Calibration and Statistics Test 44. License System...
- Page 88 Service Guide IQ / IQ Quattro Tab for test related to Part replacement. Test 1. Scanner Information...
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Page 89: Firmware Download, Walk-Through
Service Guide IQ / IQ Quattro Firmware Download, walk-through The latest Firmware can be obtained from www.contex.com. Identify the scanner model and download. The computer that will be used for the firmware download needs to have WIDEsystem installed! 1. Execute the file. - Page 90 Service Guide IQ / IQ Quattro 3. Do not turn power of to the scanner or the PC during Firmware upgrade process. 4. Select the scanner that you wish to upgrade and click next. 5. After validating the info, click next.
- Page 91 Service Guide IQ / IQ Quattro 6. The Firmware program will now unpack, download and activate the firmware in the scanner. 7. The scanners firmware has now been updated. 8. Calibrate the scanner.
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Page 92: Erase Parameter Block
Service Guide IQ / IQ Quattro Erase Parameter block The Parameter block in the scanner can be erased through the Firmware program. Download the latest Firmware from www.contex.com. Identify the scanner model and download. The computer used for the firmware download needs to have WIDEsystem installed! 1. - Page 93 Service Guide IQ / IQ Quattro 5. Click YES to confirm that you want to Erase the Parameter Block. 6. Only Data that can be restored by a Calibration will be Erased! 7. Click OK to let the scanner reboot. 8.
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Page 94: Scanner Terms
Service Guide IQ / IQ Quattro Scanner Terms Activation Code Is the when the product specific License code has been pared with a Scanner serial no. AdaptiveThresholding Advanced 2-D Adaptive Thresholding estimates the background gray level in a window area around each pixel. The difference between the actual pixel value and the background is then compared to the adaptive settings to determine if a pixel is thresholded as a black or a white pixel. - Page 95 Service Guide IQ / IQ Quattro Black Level The Black Level is a setting in scan programs used to change dark graytone colors to true black. For example, if one is copying a brochure with a mixture of text and pictures, the text will often be digitized to a color that we may see as black but really is a dark graytone.
- Page 96 Service Guide IQ / IQ Quattro Centre Internationale d’Eclairage (CIE) is an international organization that establishes methods for measuring color. These color standards for colormetric measurements are internationally accepted specifications that define color values mathematically. The first color space model, the CIE xyz, was developed in 1931. CIE defines color as a combination of three axes: x, y,and z.
- Page 97 Service Guide IQ / IQ Quattro Density units Photographers and printers measure transmission in base-10 logarithmic density units, where transmission of unity corresponds to a density of 0, transmission of 0.1 corresponds to a density of 1, transmission of 0.01 corresponds to a density of 2, and so on. Density The light stopping ability of a film.
- Page 98 Service Guide IQ / IQ Quattro Edit Modify an entry using standard Windows text-editing techniques. Emulsion The light sensitive silver, coated on the clear acetate film base, that forms the photograph when a picture is taken and the film is developed. Equalizing Distributing all color or tone equally along a density range.
- Page 99 Service Guide IQ / IQ Quattro Hardware id Is a uniqe id no for the scanner, based on the scanneres serial no and MAC address. Highlights The lightest part of a picture--reproduced as white on the screen or when printed. Histogram A bar graph representing the statistical distribution of Graytones or colors in an image.
- Page 100 Service Guide IQ / IQ Quattro JPEG A compressed file format for images. Named after the Joint Photographic Expert Group, JPEG images feature small file size and speed, but lower quality than other formats. License Code is the product/model specific code that the Customer recives with his Scanner (base model). Loosless Compression File compression and subsequent de-compression without any loss of data.
- Page 101 Service Guide IQ / IQ Quattro Palette The set of colors available for an image. PICT A file format for pictures used primarily on the Macintosh. Pixels Per Inch (ppi) A measurement of resolution for scanners, where the individual element is a square picture element (pixel). Pixels The word pixel is a combination of the two words picture and element.
- Page 102 Service Guide IQ / IQ Quattro Rotate To turn the picture left (clockwise) or right (counterclockwise) from the orientation in which it was scanned. Runlength Encoding A method of compressing raster or bitmap data by representing “runs” of white or black dots along a scanned line as the number of dots in each run. Many variations of this scheme exist, with varying compression efficiency.
- Page 103 Service Guide IQ / IQ Quattro Sharpness An attribute of a scanned image and also an attribute of scanner quality. SRGB Hewlett-Packard and Microsoft proposed the addition of support for a standard color space, sRGB, within the Microsoft operating systems, HP products, the Internet, and all other interested vendors.
- Page 104 Service Guide IQ / IQ Quattro TWAIN A standard method of communications that programs can use to send instructions to hardware (such as scanners) and receive data back from them (such as pictures). Under Color Removal. A color separation setting used on color photographs where cyan, magenta and yellow inks are removed from dark, neutral areas and substituted by black ink.
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Page 105: Error Codes
Service Guide IQ / IQ Quattro Error Codes Scanner related errors Error code: 100-00119 Keypad Error code: None Level: RD Correctable Description: Invalid SCSI command Potential failed comp: External, Firmware Corrective Action: PC (cable, PC hardware/software etc.) Firmware. Error code: 100-00120 Keypad Error code:... - Page 106 Service Guide IQ / IQ Quattro Error code: 100-00124 Keypad Error code: None Level: RD Correctable Description: Invalid SCSI parameter value Potential failed comp: External, Firmware Corrective Action: PC (cable, PC hardware/software etc.) Firmware. Error code: 100-00125 Keypad Error code: None Level: User Correctable...
- Page 107 Service Guide IQ / IQ Quattro Error code: 100-00129 Keypad Error code: None Level: User Correctable Description: The scanner does not support this test command in normal mode. Please restart test program. Potential failed comp: User Corrective Action: User interaction Error code: 100-00131 Keypad Error code:...
- Page 108 Service Guide IQ / IQ Quattro Error code: 100-50218 Keypad Error code: None Level: RD Correctable Description: Data never arrives in the Image. Potential failed comp: Buffer, Firmware Corrective Action: Firmware Error code: 100-50231 Keypad Error code: BOOT (1) Level: RD Correctable Description:...
- Page 109 Service Guide IQ / IQ Quattro Error code: 100-50260 Keypad Error code: ERR_SU (12) Level: Support Correctable Description: Firmware unable to identify SU-board variant. Potential failed comp: Corrective Action: Main controller board (SUx). Error code: 100-50268 Keypad Error code: ERR_SU (12) Level: Support Correctable...
- Page 110 Service Guide IQ / IQ Quattro Error code: 100-50600 Keypad Error code: ERR_SU (12) Level: Support Correctable Description: SUx, Main controller board error Potential failed comp: SUx, SMPS Corrective Action: Main controller board (SUx). Switch Mode Power Supply (SMPS) Error code: 100-50601 Keypad Error code:...
- Page 111 Service Guide IQ / IQ Quattro Error code: 100-50701 Keypad Error code: None Level: User Correctable Description: Scanner serial does not match Potential failed comp: User Corrective Action: User interaction Error code: 100-50702 Keypad Error code: None Level: User Correctable Description: Scanner main board ID does not match.
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Page 112: Scanner License System, General
Service Guide IQ / IQ Quattro Scanner License system, General Brief description of how the Scanner License works Since this chapter is not scanner specific, some of the illustrations may not apply completely to the scanner you are working on, like number of Cameras and transition areas. -
Page 113: Main Board Replacement
Service Guide IQ / IQ Quattro Main Board Replacement After the Main Board has been replaced and it has been verified that the scanner is now working Prerequisites correctly, the scanner needs to be activated. 1. When the scanner boots up and the scanner is recognised by the PC it will show up in WIDEsystem as “Not Activated”... - Page 114 Service Guide IQ / IQ Quattro 3. The first dialogue is to set up the Energy Star functions. 4. All Main board (Spare Parts) are shipped, “Not Activated” and without a serial no.
- Page 115 Service Guide IQ / IQ Quattro 5. In order to activate the scanner you must first type in the Serial no. from the back of the scanner 6. If the PC is connected to the internet, it’s recommend to do the online Activation for ease and to eliminate unnecessary complication due to typo’s.
- Page 116 Next button is clicked, the wizard will activate the scanner according to the stored registration on the server. 10. The scanner is now ready to be calibrated. 11. Go to the License Activation site www.license.contex.com 12. Copy the Scanners HW id.
- Page 117 14. if the Activate Code is invalid the button will remain greyed out. 15. 2. If the Activation Code is not available select the guide to continue. 16. Go to the License Activation site www.license.contex.com 17. Copy the Scanners HW id.
- Page 118 Service Guide IQ / IQ Quattro 18. Click “Replaced board in your scanner” 19. Paste in the HW id. 20. Fill in the Company info. 21. Click Reactivate.
- Page 119 Service Guide IQ / IQ Quattro 22. Copy the Activation code. 23. You can also email or download a PDF with the Activation code if you are not connected with the scanner. 24. Select manual. 25. Type or copy in the Activation code if it is available and Click Activate.
- Page 120 Service Guide IQ / IQ Quattro 28. Since the licensed scanner has the Gigabit interface enabled, it’s recommend to connect via it. 29. The scanner is now successfully activated. 30. Calibrate the scanner.
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Page 121: Temporary Board Switch
However, you will have to complete the repair with a “Spare Part” Main Board and go through the Activation Wizard. Problem with Activation If the wrong License key has been merged with a new scanner you will have to contact Support to solve the problem. Please Contact support@contex.com with the following info: Customer Name.: ...