Contex HD iFLEX User Manual
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Contex HD iFLEX User Manual

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User's Guide
HD iFLEX Scanner

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Summary of Contents for Contex HD iFLEX

  • Page 1 User’s Guide HD iFLEX Scanner...

  • Page 2: Table Of Contents

    Contents How to install new firmware? Table of Contents Trouble Shooting About This Guide How are errors reported on your system Overview of Scanner Correcting common errors Scanner Front View Technical assistance Scanner Rear View Problems Related to Scanner Installation Problems Related to Operation of the Scanner Installation Problems Related to the Scanning Results...

  • Page 3: About This Guide

    About This Guide This guide explains how to operate and maintain your wide format scanner. This user’s guide covers: Model: HD iFLEX 18” (A2) wide format flatbed scanner IMPORTANT: Be sure to use the WIDEsystem TOOLS CD-ROM that came with your scanner or a newer version. Out-of-date versions of The guide assumes basic knowledge of your computer and operating WIDEsystem software may not detect your scanner model.

  • Page 4: Overview Of Scanner

    Overview of Scanner Overview of Scanner Scanner Front View Parts, you need to recognize when installing and using the scanner...

  • Page 5: Scanner Rear View

    Overview of Scanner Scanner Rear View Parts you need to recognize when installing and using the scanner...

  • Page 6: Installation

    Installation Installation System requirements • PC or supported workstation. Recommended requirements: 1.6GHz Dual Core processor or better, 2 GB RAM, 5 GB of available hard drive space, USB 2.0 interface. • Compatible Windows operating system – View the ws/readme.htm file on the WIDEsystem TOOLS CD-ROM. •...
  • Page 7 Installation IMPORTANT: DO NOT YET CONNECT THE SCANNER TO POWER OR PC. Adjust the scanner’s feet for sturdy placement The scanner rests on feet placed at the bottom of the scanner. There are 3 fixed feet and 2 adjustable feet (total of 5 feet). See the instructions below for feet adjustment.
  • Page 8 Installation Installing scanner software – WIDEsystem, drivers, and Scan/Copy software Install WIDEsystem and scan/copy software on your PC IMPORTANT: WIDEsystem contains your essential scanner drivers. You must install WIDEsystem before you connect the scanner or install any scanner software applications. Insert the WIDEsystem TOOLS CD-ROM into your PC.
  • Page 9 Installation Cleaning the scanner Open the scanner lid The internal scan area (glass plate) should be wiped clean for any dust accumulated during packaging and shipping. The scan area is under the scanner lid so you have to open it. Pull back the scanner lid to expose the scan area (glass plate).
  • Page 10 Installation Connect power cable Connect the power cable to the scanner Connect the scanner power cable to the scanner‘s main power connection socket. The main power connection socket is at the scanner’s back. Connect power cable Connect the scanner to a power outlet. Connect the power plug end of the scanner power cable to a power outlet.
  • Page 11 Installation Power ON the scanner Turn ON scanner power Turn on the main power switch at the back of the scanner Connect Cables Connect the USB interface cable to the scanner Initial installation and activation of the scanner is easiest using the USB connection.
  • Page 12 Installation Connect USB cable to PC Connect the USB interface cable to the PC 1. On the PC, verify that WIDEsystem is running – the WIDEsystem icon should be visible in your system tray. 2. If WIDEsystem is not running, locate the WIDEsystem entry under your Programs menu and start it manually.
  • Page 13 Installation Scanner installation Windows installs the scanner 1. Click Next and follow the instructions on your screen to install the scanner on your PC. 2. Most of the scanner installation process is automatic. 3. Wait until the completion message appears 4.
  • Page 14 Installation Scanner Activation Activate the scanner You must activate your scanner with its licence before you can use it. Please follow the Scanner Activation Wizard’s instructions. NOTE: Your supplier may have pre-activated the scanner for you. If the scanner is pre- activated, the wizard will skip both this step 14 and the following steps 15a, 15b.
  • Page 15 Installation Scanner Activation - Online Online activation Online activation is very easy. You only need your license key. When you choose Online as the activation method, the dialog shown on the top right appears. Enter you license key in the designated field. The key will be authenticated online right after it is entered and if valid, a green tick will appear as shown in the dialog shown on the right-middle.
  • Page 16 Installation Scanner Activation - Manual Manual activation • Have your license key ready before proceeding. If you don’t have one, contact you dealer. • Manual activation uses an Activation Code. To produce an activation code, you will need your license key and the scanner’s ID which is a serial number or hardware ID.
  • Page 17 Installation Scanner Installation – Change network name Change the scanner’s network name (optional) NOTE: This step only appears with licensed Ethernet supported scanners as detected during activation. You may wish to change the default name of the scanner to comply with your organization.
  • Page 18 Installation Scanner Installation Installation complete The scanner has been installed correctly when you see this message. For using the optimal Gigabyte interface, proceed to the steps for enabling gigabyte on the scanner plus sharing it on the network. If using only the USB interface - you can also choose to share the scanner on the network.
  • Page 19 Installation Enabling Gigabit Interface Enable Gigabit Ethernet Interface (optional) Optimal speed according to specifications will require you connect the scanner to a gigabit connection. To enable gigabit interfacing: 1. Disconnect the USB connection to your PC 2. Connect an approved gigabit cable to the scanner Ethernet interface socket at the scanner’s back. 3.
  • Page 20 Installation Set up USB connected scanner for sharing on the network Set USB scanner for sharing on the network (Optional) You can enable other PCs on the LAN to use the USB connected scanner. This is called “Sharing”. After activating the scanner, You can set it up as a “shared scanner” through WIDEsystem. NOTE: These instructions apply only for scanners using USB interfacing to PCs.

  • Page 21: Turning Power On/Off

    Turning the Scanner ON/OFF The scanner’s Self-Test Procedure Turning Power ON/OFF When you turn the main power ON, the scanner runs a Main power switch short self-test procedure. This takes less than one minute. The LEDs on the panel will be on during the The main power switch is at the back of the scanner on the right.

  • Page 22: Wake And Sleep Modes

    Turning the Scanner ON/OFF The scanner will go into wake mode: • When you press any button on the panel. Wake and Sleep modes With the main power switch ON, scanner power can be set in Sleep mode and Wake mode. Sleep mode is the energy saving mode. The scanner cannot scan when in the Sleep mode.

  • Page 23: Sleep/Wake Mode Options - Automatic Power Management

    Turning the Scanner ON/OFF Sleep/Wake mode options – automatic power Press Apply to download your settings into the scanner’s memory. management Automatic power management lets you schedule your scanner’s up-time optimally and helps save energy. You can set the scanner for automatic power OFF (Sleep) and power ON (Wake-up).

  • Page 24: Loading Originals Into The Scanner

    Loading Loading Originals into the Scanner Load, face down, align at the scanner’s left side Open the scanner lid Pull back the scanner lid to expose the scan area (glass plate). Place your document Place your document, face down, on the glass plate.
  • Page 25 Loading Align and center Align the document edges against the alignment guide bar at the scanner’s left side for a straight scan. Align the document middle with the center arrow marking on the alignment bar. You can use the standard size markings to position the original and determine its standard size.

  • Page 26: Setting The Input Size

    Loading Setting the input size The Input size defines the scan area. You enter the input size in your application’s input size dialogs. NOTE: The availability of the Input size options described below will depend on your scan/copy software and its level of compatibility with the scanner model.

  • Page 27: Scanning

    Scanning Scanning Nextimage Scan/Copy button The green button duplicates the scan/copy button in the Nextimage Software applications for scanning software. Once you set Nextimage to scan or copy with the right settings, pressing the green Scan/Copy button on the scanner activates the process Your scanner is controlled through scan, copy or imaging software installed from the scanner rather than from the PC.

  • Page 28: Scanning Thick Media

    Scanning Monitoring your scanner with WIDEsystem Scanning Thick Media You installed WIDEsystem with the scanner drivers. WIDEsystem contains You may need to scan documents and drawings printed or pasted on thick an application that monitors the scanner and reports on its functionality. media such as cardboard, foamboards, gatorboards etc.
  • Page 29 Scanning With WIDEsystem you can: • Set up your scan software so it can access shared scanners on the network. Open the Scan to Net tab to make settings. View the scanner’s status. Move the mouse over the scanner icon on the •...

  • Page 30: Maintenance

    Maintenance Maintenance Overview – key maintenance points About scanner maintenance The illustrations below indicate the parts and areas you need to Scanner maintenance will ensure optimal performance of your scanner. recognize when cleaning the scanner or changing parts. Instructions There are three basic maintenance tasks: follow in the next sections.

  • Page 31: Cleaning The Scan Area (Glass)

    Maintenance Cleaning the scan area (glass) Caution: do not use abrasives, acetone, benzene or fluids that Follow the steps below for thoroughly cleaning the scan area. Be sure to contain these chemicals. Do not spray liquids directly onto the scanner clean the scan area when results are not optimal.
  • Page 32 Maintenance Cleaning the scan area Open the scanner lid Pull back the scanner lid to expose the scan area (glass plate). Cleaning the scan area Clean the glass Clean the glass with a lint-free cloth and a mild, streak-free, glass cleaner. Dry the glass completely using a separate clean, dry lint-free cloth like the one provided with the maintenance kit.
  • Page 33 Maintenance Cleaning the scan area Cover when not in use Cover the scanner with its plastic dust cover when not in use. Caution: Make sure the scanner power is OFF when using the dust cover.

  • Page 34: Calibration

    Maintenance Calibration Scanner calibration is very easy to perform. Calibration is carried out using the WIDEsystem program you installed with your drivers. After manually cleaning the scan area, you just start the Calibration wizard and let it take over. The wizard will ask you to insert a calibration sheet. Other than that, scanner calibration is completely automatic.
  • Page 35 Maintenance Calibration Launch the scanner calibration wizard 1. On your PC – Double -click on the WIDEsystem icon in the system tray to open the WIDEsystem program. 2. Press the Calibrate button. Calibration Select the Calibration type Select either Camera Alignment or Full Calibration. •...
  • Page 36 Maintenance Calibration Insert the calibration sheet During the process, the wizard will ask you to insert the Calibration Sheet that came with your scanner. The sheet’s printed side must be inserted face down on the glass. Click the wizard’s Next button to continue. Calibration The program calibrates the scanner The program works in steps to analyze and correct the status of the sensors, calibrate black...

  • Page 37: Replacing Scanner Parts

    Maintenance Replacing Scanner Parts This section describes how to replace scanner parts that are liable to wear down over long-term use. Changing parts will renew your scanner and reestablish optimal results. WIDEsystem monitors scanner usage and will warn you when it is time for a replacement. The following parts can be replaced: 1.

  • Page 38: Replacing The White-Background-Platen

    Maintenance Replacing the White-Background-Platen Your white-background-platen can become worn and discolored after long periods of use and in such cases; replacement with a fresh white-background-platen is recommended. WIDEsystem monitors scanner usage and will warn you when it is time for a replacement. Replacing the white-background-platen Turn scanner power off and disconnect 1.
  • Page 39 Maintenance Replacing the white-background-platen Locate the white background platen The white background platen is attached to the lid’s underside. It is constructed as two layers - upper layer and lower layer. The lower layer faces the glass. The upper layer is attached to the bottom side of the lid with Velcro at its corners and edges.
  • Page 40 Maintenance Replacing the white-background-platen Remove the old white background platen Use both hands to place your fingers between the bottom side of the lid and the top edge of the upper layer. Pull the platen free. Replacing the white-background-platen Place the new white background platen on the glass Place the new white background platen on the glass plate with its Velcro corners facing up.
  • Page 41 Maintenance Replacing the white-background-platen Gently close the lid Press the lid firmly at all its corners and edges to ensure contact between the lid’s Velcro and the white background platen’s Velcro. Replacing the white-background-platen Press on the white background platen Make sure your hands are clean.

  • Page 42: Replacing The Dust Filters

    Maintenance Replacing the Dust Filters Fresh dust filters can reduce the amount of time spent on cleaning and calibration. The dust filters protect your scanner’s air-cooling vents. Your scanner monitors usage of the filters and will warn you when it is time for a replacement through WIDEsystem. Replacing the Dust Filters Turn scanner power off and disconnect 1.
  • Page 43 Maintenance Replacing the Dust Filters Detach the bin Insert a screw-driver or other flat tool under one of the bin’s corners to snap it down and detach it from its frame. Replacing the Dust Filters Replace the filter The filter (soft material) is inside the bin. Remove the old filter and replace with a fresh one..
  • Page 44 Maintenance Replacing the Dust Filters Reattach the bin Reattach (click on) the bin to its frame on the underside of the scanner...

  • Page 45: Downloading New Firmware

    Maintenance Downloading New Firmware How to identify the firmware version running in the scanner? What is Firmware? Like a computer, your scanner needs an operating system in order to work. Start WIDEsystem –double-click on the system tray’s WIDEsystem This operating system is called "Firmware”. Firmware runs inside the icon.

  • Page 46: Trouble Shooting

    Trouble Shooting Trouble Shooting This section describes trouble-shooting procedures for the most common issues that can arise with your scanner. Please look for a problem description that matches your actual situation. If found, perform the recommended trouble-shooting procedures before requesting a service call. How are errors reported on your system The scanner panel’s Error Indicator will blink when the scanner detects an error.

  • Page 47: Problems Related To Scanner Installation

    Trouble Shooting Problems Related to Scanner Installation Problem Possible Causes and Remedies • Your interface is not enabled on the PC or set up correctly. Control that the Windows device manager lists the interface option and that its drivers function correctly. “Unknown device is found“...

  • Page 48: Problems Related To Operation Of The Scanner

    Trouble Shooting Problems Related to Operation of the Scanner Problem Possible Causes and Remedies Error Indicator LED blinking An error was detected. The error may be reported immediately through a message on your screen. If not, open WIDEsystem (scanner icon on your system tray) and select the Status tab to view additional information about the error.
  • Page 49 Trouble Shooting Error message: Correction of Camera X Your scanner is continuously monitoring its cameras. This error message often appears when the internal glass plate or failed white background platen is dirty or smudged. Clean the scanning area, reboot the scanner and then complete the maintenance steps as described in the section Maintenance in this guide.

  • Page 50: Problems Related To The Scanning Results

    Trouble Shooting Problems Related to the Scanning Results Problem Possible Causes and Remedies Check in your scanning application that your size settings are either for Auto detection or correspond to the size of the whole Not whole image scanned original. Check that you are loading the original correctly from the scanner’s right side.

  • Page 51: Appendix B: Important Safety Instructions

    B: Safety Instructions Appendix B: Important Safety Instructions Read all of these instructions and save them for later use. Follow all warnings and instructions marked on the scanner. A. Do not place the scanner on an unstable surface, stand, cart or table. Serious damage can be caused if the unit falls. B.

  • Page 52: Appendix C: Regulations

    C: Regulations Appendix C: Regulations FCC Regulations NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 53: Toxic Or Hazardous Substances Or Elements

    C: Regulations Toxic or Hazardous Substances or Elements Toxic or hazardous Substances and Elements 有毒有害物质或元素 Part Name Lead Mercury Cadmium Hexavalent Polybrominated Polybrominated 部件名称 (Pb) (Hg) (Cd) Chromium biphenyls diphenyl ethers 铅 汞 镉 (Cr (VI)) (PBB) (PBDE) 六价铬 多溴联苯 多溴二苯醚...

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