Contex SD 3600 series User Manual
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Contex SD 3600 series User Manual

Wide format scanners
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User's Guide
Wide Format Scanners
Model: SD 3600 series
Aug 2011

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  • Page 1 User’s Guide Wide Format Scanners Model: SD 3600 series Aug 2011...

  • Page 2: Table Of Contents

    About this Guide Contents Scanning ..................26 About this Guide ................3 Software applications for scanning ............26 Running applications from the scanner panel ........26 Overview of the Scanner ..............4 Batch scanning ..................26 Scanner front view: ................. 4 Monitoring your scanner with WIDEsystem ..........

  • Page 3: About This Guide

    Scanner Model Description The guide assumes basic knowledge of your computer and operating system and does not repeat material from their documentation. SD 3600 series scanners 36” color scanner Be sure to refer to: Installation section – describes correct installation of your scanner drivers and activation of your scanner license..

  • Page 4: Overview Of The Scanner

    Overview of Scanner Overview of the Scanner Below: The parts, buttons and areas you need to recognize for using the scanner. Scanner lid Scanner front view: Release button for opening scanner lid (for maintenance) Operator’s Panel Insertion slot for document feeding Scanner bed –...

  • Page 5: Scanner Rear View

    Overview of Scanner Scanner rear view: Release button for opening scanner lid (for maintenance) Connection panel USB interface connection Main power switch Main power connection socket...

  • Page 6: Installation

    Installation Installation Follow the steps below for quick and easy installation of your scanner and scanner drivers. System requirements • PC or supported workstation. Recommended requirements: 1.6GHz Dual Core processor or better, 2 GB RAM, 5 GB of available hard drive space, USB 2.0 interface.
  • Page 7 Installation Installing scanner software – WIDEsystem, drivers, and Scan/Copy software Install WIDEsystem and scan/copy software on your PC IMPORTANT: WIDEsystem contains your essential scanner drivers. You must install WIDEsystem before you connect the scanner or install any scanner software applications. Insert the WIDEsystem TOOLS CD-ROM into your PC.
  • Page 8 Installation Cleaning the scanner Clean the scanner feeding bed Lightly clean the scanner exterior and interior to remove any dust accumulated during transportation. Start with the feeding bed. The feeding bed is the flat surface in front of the insertion slot. Wipe the feeding bed thoroughly so dirt and dust are not dragged into the scan area with the original.
  • Page 9 Installation Cleaning the scanner Open the scanner lid – Pull the lid all the way back Retain your grip on the lid edge as you pull the lid backwards towards your body. Open the scanner lid all the way back. Cleaning the scanner Clean the internal scan area Wipe the internal scan area free of dust.
  • Page 10 Installation Cleaning the scanner Cleaning the scanner Close the scanner lid – Close the lid after cleaning the internal scan area. Push the scanner lid back all the way down until you hear the lid latch click. Gently try to pull the lid open to ensure that it is locked in its “closed”...
  • Page 11 Installation Connect power cable Connect the scanner to a power outlet. Connect the power plug end of the scanner power cable to a power outlet. CAUTION: The scanner is equipped with a three-wire (pin) grounding type plug. If you cannot insert the plug into your outlet, contact your electrician to replace the plug or outlet to ensure a grounded power connection.
  • Page 12 Installation Connect USB cable Connect the USB interface cable to the scanner Connect the B-connector (square shaped end) to the USB connection socket on your scanner. The USB connection socket is at the scanner’s back. IMPORTANT: Do not yet connect the other end of the USB to the PC. . Regulatory Notice: Your scanner product has been tested to comply with the EMC Standards EN55022 and FCC, Part 15.
  • Page 13 Installation Connect USB cable to PC Connect the USB interface cable to the PC 1. On the PC, verify that WIDEsystem is running – the WIDEsystem icon should be visible in your system tray. 2. If WIDEsystem is not running, locate the WIDEsystem entry under your Programs menu and start it manually.
  • Page 14 Installation Scanner installation Windows installs the scanner Click Next and follow the instructions on your screen to install the scanner on your PC. Most of the scanner installation process is automatic. Wait until the completion message appears Press Next when done. IMPORTANT: During all installation steps, be sure to select “YES”...
  • Page 15 Installation Scanner Activation Activate the scanner You must activate your scanner with its licence before you can use it. Follow the Scanner Activation Wizard instructions. NOTE: Your supplier may have pre-activated the scanner for you. If the scanner is pre- activated, the wizard will skip this step and following steps 16a, 16b.
  • Page 16 Installation Scanner Activation - Online Online activation Online activation is very easy. You only need your license key. When you choose Online as the activation method, the dialog shown on the top right appears. Enter you license key in the designated field. The key will be authenticated online and if valid, a green tick will appear as shown in the dialog shown on the right-middle.
  • Page 17 ID - hardware ID or S/N (serial number) supplied by the wizard (*1). You will need this ID to obtain the activation code in the next steps. Go to license.contex.com. In the web interface titled License Activation, enter your license key in the designated field.
  • Page 18 Installation Scanner Installation Installation complete The scanner has been installed correctly when you see this message. Proceed to the final optional steps.
  • Page 19 Installation Set up scanner for sharing on the network Set scanner for sharing on the network (Optional) You can enable other PCs on the LAN to use the scanner. This is called “Sharing”. After activating the scanner, You can set it up as a “shared scanner” through WIDEsystem. Double -click on the WIDEsystem program icon and select the Network tab.

  • Page 20: Turning The Scanner On And Off

    Turning the Scanner ON/OFF All LEDs are on during self-test Turning the Scanner ON and OFF Scanner ready to scan Main power switch The scanner is ready for scanning when the power LED turns green. The The main power switch is at the back of the scanner. scanner starts up in Wake mode (see next section).

  • Page 21: Sleep And Wake Modes

    Turning the Scanner ON/OFF Sleep and wake modes With the main power switch ON, scanner power can be set in Sleep mode and Wake mode. Sleep mode is the energy saving mode. The scanner cannot scan when in the Sleep mode. Wake mode is the full power ON mode for scanner operation.

  • Page 22: Sleep Mode Options - Automatic Entry And Idle Time

    Turning the Scanner ON/OFF Sleep mode options - automatic entry and idle time Manual activation – wake and sleep modes On delivery, the scanner is set for automatic entry into sleep mode after a preset idle time, i.e., the length of time the scanner is not active. You can With the scanner main power ON, the scanner can also be brought into prolong or shorten the idle time value to match your normal workflow.

  • Page 23: Loading Originals Into The Scanner

    Loading Originals Loading Originals into the Scanner Automatic loading With automatic loading, the scanner takes the original as soon as you Load, face up, at the scanner’s center insert it in the paper slot. Automatic loading is reliable for most jobs and especially useful for batch scanning jobs.

  • Page 24: Manual Loading

    Loading Originals Manual loading Unloading the original after scan Make sure the Paper handling option “Manual” is set in your scanning Press the Paper Backward button to eject the original back to the application. scanner feeding bed (towards you). Align the center of the document with the center arrow marking on the scanner bed.

  • Page 25: Soft Handling

    Loading Originals Soft Handling The Soft-handling option can be selected in your scan application. Soft- handling means that feeding and scanning are slowed down. You can use the option with both Manual and Automatic loading. NOTE: The availability of the soft handling load option depends on your scan/copy software and its level of compatibility with the scanner model.

  • Page 26: Scanning

    Scanning Scanning Batch scanning Batch scanning involves jobs where you want to feed and scan a whole set Software applications for scanning of originals that require equal scan settings. The basic steps are: Your scanner is controlled through scan, copy or imaging software installed Set your scan settings (size, type, image adjustments..) for the batch.
  • Page 27 Scanning • View information about the scanner device in relation to firmware and hardware revisions. Open the Info tab. • Install new firmware – You download new firmware to a folder on your machine and thereafter install it on your scanner. •...

  • Page 28: Maintenance

    Maintenance Maintenance About scanner maintenance Scanner maintenance will ensure optimal performance of your scanner. There are three basic maintenance tasks: Cleaning Keep your scanner clean – the next section describes how to thoroughly clean the internal scan area. How often you need to clean will depend on how often and the types of media you scan.

  • Page 29: Overview - Key Maintenance Points - Cleaning

    Maintenance Overview - Key maintenance points - Cleaning The illustration below shows the scanner from above with its lid open. The illustration indicates the key points (parts and areas) you need to recognize when cleaning the scanner. Instructions regarding the cleaning tasks that involve these points follow below. Lower rubber transport rollers, Lower pressure rollers (long &...
  • Page 30 Maintenance To clean your scanner: Cleaning the scanner Turn the scanner’s main power to OFF Press the main power switch at the back of the scanner to the OFF position (“0”). Cleaning the scanner Disconnect the scanner’s power plug CAUTION: Always disconnect power before cleaning the scanner. This step is to ensure your own personal safety and to help protect your device from potential damage.
  • Page 31 Maintenance Cleaning the scanner Clean the scanner feeding bed Clean your scanner’s flat feed bed surface so dirt and dust are not dragged into the scan area with the original. Cleaning the scanner Open the scanner lid – Press the lid release button The next steps involve cleaning the scan area under the scanner lid so you have to open it.
  • Page 32 Maintenance Cleaning the scanner Open the scanner lid – Pull the lid back Retain your grip on the lid edge as you pull the lid backwards towards your body. Open the scanner lid all the way back. Cleaning the scanner Clean the scanner’s glass plate Use 2 fresh and clean lint-free cloths for cleaning the glass plate.
  • Page 33 Maintenance Cleaning the scanner Clean the upper precision rollers The upper precision rollers are in the lid, aligned in two rows on each side of the glass plate. Their function to keep the document on a straight path as it moves forward in the scanner.
  • Page 34 Maintenance Cleaning the scanner Clean the transport rollers The transport rollers are placed in two rows on each side of the white pressure rollers. The black transport rollers are motorized and function to move the document through the scanner. Spray/apply a mild, streak-free, glass cleaner onto a lint-free cloth. Gently wipe the transport roller’s surface.
  • Page 35 Maintenance Cleaning the scanner Close the lid Push the scanner lid back all the way down until you hear the lid latch click. Gently try to pull the lid open to ensure that it is locked in its “closed” position. Cleaning the scanner Your scanner is clean You have completed the steps required for cleaning your scanner and the...

  • Page 36: Scanner Calibration

    Maintenance Scanner Calibration Scanner calibration is very easy to perform with your WIDEsystem program. You just insert a calibration sheet and let the Calibration wizard take over. NOTE: Be sure to clean the scanner and scan area before calibrating. To calibrate your scanner: Calibration Turn the scanner power ON If the main power is OFF, press the main power switch at the back of the...
  • Page 37 Maintenance Calibration Launch the scanner calibration wizard On your PC – Double -click on the scanner icon in the system tray to open the WIDEsystem program. Press the Calibrate button. Calibration Select the Calibration type Select either Camera Alignment or Full Calibration. •...
  • Page 38 Maintenance Calibration Insert the calibration sheet During the process, the wizard will ask you to insert the Calibration Sheet that came with your scanner. The sheet’s printed side must be inserted face up. Align the sheet’s midpoint arrow with the scanner’s midpoint arrow and feed the sheet into the scanner.

  • Page 39: Replacing The Glass Plate

    Maintenance Replacing the glass plate Replacing the glass plate: During scanning, your documents move against the glass plate as they pass the scanner’s sensors. After long-term use, the glass plate can become worn or scratched and this can affect image quality and capture precision. Changing the glass will renew your scanner and ensure optimal results.
  • Page 40 Maintenance Replacing the glass plate Open the scanner lid – Press the lid release button The glass plate is in the scan area under the scanner lid. You need to open the lid to replace it. Stand at the front of the scanner. Push down on the lid and simultaneously slide the release button towards the scanner’s center with your fingers until you feel the lid latch unlock.

  • Page 41: Replacing The Glass Plate - Overview Of Key Parts

    Maintenance Replacing the glass plate – Overview of key parts The illustration below shows the scanner from above with its lid open. The illustration indicates the key parts and buttons you need to recognize when replacing a worn glass plate. The glass plate is held and locked in place with 4 small white plastic latches.
  • Page 42 Maintenance Replacing the glass plate Unlock glass-plate-latch nr. 1 - remove the button-lock Stand at the front of the scanner. Start at the scanner’s right side. Use a finger to pull out the button-lock from the rightmost square hole. Replacing the glass plate Unlock glass-plate-latch nr.
  • Page 43 Maintenance Replacing the glass plate Unlock glass-plate-latch nr. 1 – Reinsert the button lock Reinsert the button-lock with its flat side forward back into the hole as shown in the illustration on the right. As you reinsert the button-lock, rest its bottom edge on the latch-release button in the hole and press down so that the button-lock forces the latch-release-button downwards.
  • Page 44 Maintenance Replacing the glass plate Unlock glass-plate-latch 2, 3, 4 Repeat steps 5 to 8 for the remaining 3 button- locks to set and hold their corresponding glass- plate-latches in their “latch-released” positions. When you have completed this on all 4 latches, the glass plate will be completely free and can be lifted out of the scanner.
  • Page 45 Maintenance Replacing the glass plate Detach the glass plate – Tip the glass plate edge upwards The glass plate is now free for removal from the scanner. Stand at the front side of the scanner. Insert you thumbs under the glass plate edge around the middle area as shown in the illustration on the right.
  • Page 46 Maintenance Replacing the glass plate Lower new glass plate into the scanner Pick up the new glass plate - with two hands holding the glass on each end so you avoid touching the glass surface. Take special care to avoid touching the glass plate’s bottom surface which normally will not be cleaned during maintenance.
  • Page 47 Maintenance Replacing the glass plate Insert a new glass plate – Bottom groove on scanner rest bottom edge into the bottom groove The glass plate will rest in the scanner’s lid between the bottom and top position grooves. Locate the glass plate’s bottom groove in the lid. This is the groove furthest from your body when you stand at the scanner’s front.
  • Page 48 Maintenance Replacing the glass plate Lock the new glass plate in place The glass needs to be locked in place with the 4 latches. Start at the right side. Pull out the button lock from its hole. The corresponding latch will move down. Control that the latch is now holding the glass.
  • Page 49 Maintenance Replacing the glass plate Relock all 4 buttons Reinsert the button-lock into its hole to relock the button. Repeat for the remaining 3 button-locks.
  • Page 50 Maintenance Replacing the glass plate Clean the new glass plate Make sure you use 2 fresh and clean lint-free cloths for cleaning your new glass plate. Spray/apply a mild, streak-free, glass cleaner onto a lint-free cloth. Gently wipe the glass clean. Look for fingerprints and smudges that may have been applied to the glass during replacement.

  • Page 51: Downloading New Firmware

    Maintenance Downloading new firmware How to identify the firmware version running in the scanner? What is Firmware? Start WIDEsystem –Double -click on the system tray’s WIDEsystem Like a computer, your scanner needs an operating system in order to work. program icon. This operating system is called "Firmware”.

  • Page 52: Trouble Shooting

    Trouble Shooting Trouble Shooting This section describes trouble-shooting procedures for the most common issues that can arise with your scanner. Please look for a problem description that matches your actual situation. If found, perform the recommended trouble-shooting procedures before requesting a service call. How are errors reported on your system The scanner panel’s Error Indicator will blink when the scanner detects an error.

  • Page 53: Problems Related To Scanner Installation

    Trouble Shooting Problems Related to Scanner Installation Problem Possible Causes and Remedies • Your interface is not enabled on the PC or set up correctly. Control that the Windows device manager lists the interface option and that its drivers function correctly. “Unknown device is found“...

  • Page 54: Problems Related To Operation Of The Scanner

    Trouble Shooting Problems Related to Operation of the Scanner Problem Possible Causes and Remedies Error Indicator LED blinking An error was detected. The error may be reported immediately through a message on your screen. If not, open WIDEsystem (scanner icon on your system tray) and select the Status tab to view additional information about the error.
  • Page 55 Trouble Shooting You know a Paper jam error has occurred when the scanner stops scanning and the Paper-Ready LED shuts OFF (from blinking) while the document is still engaged in the drive system. Your software will report the Paper Jam error. To remedy: Error message: Paper Jam Eject the document from the scanner.
  • Page 56 Trouble Shooting This message may appear when running the Calibration wizard. Scanner Calibration The most common cause is a dirty or smudged glass plate. Clean the scanning area, reboot the scanner and then complete error message: the calibration steps as described in the section Calibration in this guide.

  • Page 57: Problems Related To The Scanning Results

    Trouble Shooting Problems Related to the Scanning Results Problem Possible Causes and Remedies Check in your scanning application that your size settings are either for Auto detection or correspond to the size of the whole original. Entire image is not scanned Check in your scanning application that you are loading the original correctly.

  • Page 58: Appendixes

    Appendixes Appendixes Important safety instructions H. Slots or openings in the cabinet at the back or bottom are provided for Read all of these instructions and save them for later use. Follow all ventilation. This ensures reliable operation of the product and protects it warnings and instructions marked on the scanner.

  • Page 59: Regulations

    Appendixes Toxic or Hazardous Substances or Elements Regulations 有毒有害物质或元素名称及含量 Part Toxic or hazardous Substances and Elements 有毒有害物质或元素 FCC Regulations Name Lead Mercury Cadmium Hexavalent Polybrominated Polybrominated 部件名称 (Pb) (Hg) (Cd) Chromium biphenyls diphenyl ethers NOTE: This equipment has been tested and found to comply with the limits 铅...

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