Epson EH-LS10500 User Manual
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Epson EH-LS10500 User Manual

Epson EH-LS10500 User Manual

Laser home projector
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Summary of Contents for Epson EH-LS10500

  • Page 1 User's Guide...

  • Page 2: Organization Of The Guide And Notations In The Guide

    Organization of the Guide and Notations in the Guide Using Each Guide The guides for this projector are organized as shown below. Safety Instructions/Support and Service Guide Contains information on using the projector safely, as well as a support and service guide, troubleshooting check lists, and so on.

  • Page 3: Notations Used In This Guide

    Organization of the Guide and Notations in the Guide Notations Used in This Guide Safety Indications The User's Guide and the projector use graphical symbols to show how to use the projector safely. The following shows the symbols and their meanings. Please understand and respect these caution symbols in order to avoid injury to persons or property.

  • Page 4: Table Of Contents

    Contents Installing Batteries ..... . 24 Organization of the Guide and Remote Control Operating Range ... 24 Notations in the Guide Operating range (left to right) .
  • Page 5 Contents Types of Screen that can be Displayed Setting Image Quality Simultaneously ......61 Basic ....... . 42 Starting and Exiting Picture in Picture .
  • Page 6 Contents Maintenance Maintenance ......94 Cleaning the Parts ..... . 94 Cleaning and replacing the air filter .

  • Page 7: Preparing

    Preparing Part Names and Functions Front/Top Name Function a Indicators The color of the indicators and whether they are flashing or lit indicate the status of the projector. p.10 b Control panel Retractable control panel on the side of the projector. p.10 c Front adjustable foot Adjust the projector's horizontal tilt when placing and projecting.

  • Page 8: Rear

    Preparing Name Function f Air exhaust vent Exhaust vent for air used to cool the projector internally. Caution While projecting, do not put your face or hands near the air exhaust vent, and do not place objects that may become warped or damaged by heat near the vent.

  • Page 9: Interface

    Preparing Interface Name Function a HDMI1/HDMI2 ports Connects HDMI compatible video devices and computers. p.21 The HDMI1 port supports HDCP 2.2. b Cable holders Insert the supplied HDMI cable clamp. Because thick HDMI cables with a large outer diameter, may disconnect easily due to the weight of the cable, secure the cables with the HDMI cable clamp.

  • Page 10: Base

    Preparing Base Name Function a Screw holes for ana- Screw holes for attaching the anamorphic lens. morphic lens Front adjustable foot Adjust the projector's horizontal tilt when placing and projecting. p.29 d Ceiling mount fixing Attach the ceiling mount here when suspending the projector from a ceiling. points (four points) e Power inlet Connect the power cord to the projector.

  • Page 11: Control Panel

    Preparing Control Panel Buttons/Indicators Function Flashes orange if the internal temperature is too high. Shows the projector's errors through a combination of other indicators lit and flashing. p.83 Lit orange when an error occurs in the laser section. Shows the projector's errors through a combination of other indicators lit and flashing.

  • Page 12: Remote Control

    Preparing Buttons/Indicators Function Move vertically and horizontally to select the adjustment value for the Config- uration menu item. p.27 Move vertically while projecting an image to correct keystone distortion. p.31 When the Configuration menu is displayed, it accepts and enters the current selection and moves to the next level.
  • Page 13 Preparing Button Function Performs operations such as play and stop for connected devices that meet the HDMI CEC standards. p.54 Displays the HDMI link settings menu. p.54 Adjusts the volume for connected devices that meet the HDMI CEC standards. Middle section buttons Button Function Changes the adjustment item for the motorized lens function.
  • Page 14 Preparing Button Function Selects the Configuration menu items and adjustment values. p.27 When the Configuration menu is displayed, it accepts and enters the current selection and moves to the next level. p.27 The adjustment value returns to its default value when pressed while the Con- figuration menu's adjustment screen is displayed.
  • Page 15 Preparing Button Function Performs the function assigned to the user button. p.73...

  • Page 16: Installing

    Preparing Installing Notes on Installing Warning Ceiling mount installations • A special method of installation is required when suspending the projector from a ceiling (ceiling mount). If it is not installed correctly, it could fall causing an accident and injury. •...

  • Page 17: How To Install

    Preparing Attention • When lifting the projector, make sure you close the control panel. • Do not apply excessive force to the control panel section. This may cause malfunctions to occur. • Make sure there is at least 20 cm between the wall and the projector's air intake vent. •...

  • Page 18: Projection Distance And Lens Shift Maximum Values

    Preparing When projecting from a ceiling, change Projection to a ceiling setting. Settings - Projection p.73 Projection Distance and Lens Shift Maximum Values The size of the projection increases as the projector is moved away from the screen. Use the following table to setup the projector so that it projects at the optimum size.
  • Page 19 Preparing When adjusting the projection position horizontally in lens shift Lens center movement distance when the projector is moved (when lens shift is set to maximum right) Lens center movement distance when the projector is moved (when lens shift is set to maximum left) Projection distance from the projector to the screen Size of the projected image Unit: cm...
  • Page 20 Preparing 4:3 Projected Image Size Projection Distance (E) Lens Shift Maximum Values W x H Minimum Maximum Distance Distance Distance (Wide) (Tele) (C, D) 200" 410 x 300 1483 The position of the projected image cannot be moved to the maximum horizontal and vertical values at the same time.

  • Page 21: Connecting A Device

    Preparing Connecting a Device Attention • Make cable connections before connecting to a power outlet. • Check the shape of the cable's connector and the shape of the port, and then connect. If you force a connector of a different shape into the port, it could cause damage and a malfunction to occur. Removing the Cable Cover You can attach the cable cover to the rear of this projector to give it a clean and smooth look.

  • Page 22: Equipment With Hdmi Output Ports

    Preparing • Depending on the video device, there may be multiple types of output available. Check the documentation supplied with the video device to confirm the output types. • This projector does not have a built-in speaker. Connect the projector to your AV system to listen to audio from connected equipment.

  • Page 23: Computers With An Rgb Output Port

    Preparing Computers with an RGB output port Computers with an HDMI output port To prevent the weight of the HDMI cable disconnecting it from the port, make sure you secure it to the cable holder with the HDMI cable clamp. When projecting images in HDCP 2.2, connect to the HDMI1 port.

  • Page 24: Connecting To The Lan Port

    Preparing Connecting to the LAN port Connect to a network router, a hub, and so on, with a 100BASE-TX or 10BASE-T LAN cable. You can operate the projector or check its status over a network from a computer or a smart device. •...

  • Page 25: Preparing The Remote Control

    Preparing Preparing the Remote Control Installing Batteries Attention • Check the positions of the (+) and (-) marks inside the battery holder to ensure the batteries are inserted the correct way. • You cannot use other batteries except for the AA size manganese or alkaline. Remove the battery cover.

  • Page 26: Basic Operations

    Basic Operations Turning the Projector On and Off Turning On Warning • Do not allow small children to make operations. If children do make operations, they must be accompanied by an adult. • Do not look into the lens during projection. Also, do not look into the lens using optical devices (such as a magnifying glass or telescope).

  • Page 27: Turning Off

    Basic Operations • To obtain stable image quality, it is recommended that you leave the projector on for a while before starting operations. • This projector provides a Child Lock function to prevent children from accidentally turning the power on and a Control Panel Lock function to prevent accidental operations. Settings - Lock Setting - Child Lock/Control Panel Lock p.73...

  • Page 28: Configuration Menu Operations

    Basic Operations Configuration Menu Operations Using the Configuration menu, you can make adjustments and settings for images or image quality. • For items adjusted using an adjustment bar, such as the brightness level, you can press the button while the adjustment screen is displayed to return the adjustment value to its default value. •...
  • Page 29 Basic Operations Press the button to exit the menu.

  • Page 30: Adjusting The Projected Screen

    Basic Operations Adjusting the Projected Screen Displaying the Test Pattern Immediately after installation, a test pattern is used to adjust the zoom, focus, and the projection position. Press the button on the remote control to display the test pattern. You can also select patterns that display R (red), G (green), and B (blue) individually, as well as the pattern for adjusting the display position.

  • Page 31: Adjusting The Focus

    Basic Operations Lens shift adjustment Adjust Lens Shift is displayed on the screen. Adjusts the position of the projected image. p.31 To finish making adjustments, press the button in Lens shift adjustment. • Using the lens position function, you can save and load lens adjustment positions. •...

  • Page 32: Adjusting The Position Of The Projected Image (Lens Shift)

    Basic Operations Adjusting the position of the projected image (lens shift) If the projector cannot be setup in front of the screen, you can adjust the position of the image by using lens shift. Use the buttons to adjust the po- sition of the image.

  • Page 33: Switching The Source

    Basic Operations • The projected screen becomes smaller when correcting keystone distortion. Increase the projection distance to fit the projected screen to the screen size. • You can make keystone settings from the Configuration menu. Settings - Keystone p.73 • You can make effective corrections within a projection angle of 30°...
  • Page 34 Basic Operations Press the button. Use the buttons to select the setting name, and then press the button to confirm the selection. You can make settings from the Configuration menu. Signal - Aspect p.70 Aspect may not be available depending on the type of signal. By normally selecting Auto, the optimum aspect is used to display the input signal.

  • Page 35: Hiding The Image Temporarily

    Basic Operations Horiz. Squeeze stretches the horizontal aspect of the input signal. This allows you to project across the full width of the screen when using a commercially available anamorphic lens. • If Anamorphic Wide is selected when Overscan is set, the image may be truncated. Set Overscan to Off.

  • Page 36: Viewing 3D Images

    Charging • When charging, connect the supplied cable to the USB port designated by Epson. Do not charge using other devices as it may cause the battery to leak, overheat, or explode. • Only use the supplied charging cable to charge the 3D Glasses. Otherwise, it could overheat, ignite, or explode.
  • Page 37 Basic Operations Caution Wearing 3D Glasses • Make sure you wear the 3D Glasses correctly. Do not wear the 3D Glasses upside down. If the image is not displayed correctly into the right and left eyes, it could cause you to feel unwell. •...

  • Page 38: Projecting 3D Images

    Basic Operations Caution Health risks • You should not use 3D Glasses if you are sensitive to light, have a heart condition, or are unwell. Doing so could aggravate your pre-existing conditions. Caution Recommended age of use • The minimum recommended age to view 3D images is six years old. •...

  • Page 39: If The 3D Image Cannot Be Viewed

    Basic Operations If the 3D image cannot be viewed Check the following if the 3D effect is not applied correctly, even after setting the 3D formats. • The synchronization timing for the 3D Glasses may have been inversed. Inverse the synchronization using Inverse 3D Glasses, and then try again.

  • Page 40: Pairing 3D Glasses

    Basic Operations Attention • Only connect to an electrical outlet that uses the voltage displayed on the adapter. • Note the following points when handling the supplied microUSB cable. - You should not bend, twist, or pull the cable with too much force. - You should not modify the cable.

  • Page 41: Converting 2D Images To 3D Images And Viewing

    Basic Operations • 3D images may not be displayed correctly if there is any interference from other Bluetooth communication devices. Do not use these devices at the same time. • The communication method for 3D Glasses uses the same frequency (2.4 GHz) as wireless LAN (IEEE802.11b/g) or microwave ovens.
  • Page 42 Basic Operations • When using 2D-to-3D Conversion, set 3D Format to Auto or 2D. Signal - 3D Setup - 3D Format p.70 • This cannot be set when Image Processing is set to Fast in the Signal menu. Signal - Advanced - Image Processing p.70...

  • Page 43: Setting Image Quality

    Setting Image Quality Basic Color Mode You can obtain the optimum image quality to suit your surroundings when projecting. The brightness of the image varies depending on the mode selected. Press the button. You can make settings from the Configuration menu. Image - Color Mode p.68...

  • Page 44: Super-Resolution/4K Enhancement

    Setting Image Quality Select Color Mode. Press the buttons from the displayed menu to select Color Mode, and then press the button to confirm the selection. The following color modes are available. Available Grayed out and unavailable Mode Projected Application Image Dynamic This is the brightest mode.
  • Page 45 Setting Image Quality Press the button. • You can make settings from the Configuration menu. Signal - Super-resolution/4K p.70 • This cannot be set when a computer image signal is being input. • This cannot be set when converting 2D images to 3D images. Signal - 3D Setup - 2D-to-3D Conversion p.70...

  • Page 46: Detail Enhancement

    Setting Image Quality Detail Enhancement This function enhances details in an image to create clear outlines. Press the button, select Signal - Use the buttons to Detail Enhancement from the select Strength, and then use the Configuration menu, and then press buttons to make the adjustments.

  • Page 47: Frame Interpolation

    Setting Image Quality Press the button. Use the buttons to select the item, and then press the button to confirm the selection. You can make settings from the Configuration menu. Image - Press the button to exit the Dynamic Contrast p.68 menu.

  • Page 48: Precise Image Adjustment

    Setting Image Quality Precise Image Adjustment Hue, Saturation, and Brightness You can adjust the hue, saturation, and brightness for each of the R (red), G (green), B (blue), C (cyan), M (magenta), and Y (yellow) colors. Adjusts the overall color of the image to be blue, green, or red. Adjusts the overall vividness of the image.

  • Page 49: Select And Adjust The Correction Value

    Setting Image Quality Setting Method Menu Settings Adjust using the gamma adjust- Image - Advanced - Gamma - Customized - Adjust it from the graph ment graph Select and adjust the correction value Select the adjustment value, and then press the button to confirm the selection.

  • Page 50: Rgb (Offset/Gain)

    Setting Image Quality Use the buttons to Use the buttons to select the adjust the brightness, and then press part you want to adjust from the button to confirm the graph. selection. RGB (Offset/Gain) For the image's brightness, you can adjust the dark areas (Offset) and the bright areas (Gain) for R (red), G (green), and B (blue).

  • Page 51: Skin Tone

    Setting Image Quality Skin Tone You can adjust the skin tone. Make adjustments if the skin tone is too red or too green. The menu is displayed in the following order. Image - Skin Tone Use the buttons to make adjustments. Increase the number to make colors greener, and decrease the number to make colors redder.

  • Page 52: Lens Iris

    Setting Image Quality Press the button to exit the menu. Lens Iris Reduces the amount of light in the projection lens and adjusts the brightness of the image. Unlike dynamic contrast that automatically adjusts the amount of light according to the brightness of the image, this allows you to adjust the amount of light for images with a lot of bright scenes.

  • Page 53: Image Processing

    Setting Image Quality Press the button, select Use the buttons for Settings - Panel Alignment from the adjustments, and then press the Configuration menu, and then press button. button to confirm the selection. The Panel Alignment adjustment screen is displayed. Set Panel Alignment to On.
  • Page 54 Setting Image Quality This is only available when receiving a progressive signal input from the Component, Video, HDMI1, or HDMI2 ports. Press the button, select Signal - Press the button to exit the menu. Advanced - Image Processing from the Configuration menu, and then press the button to confirm the selection.

  • Page 55: Useful Functions

    Useful Functions HDMI Link HDMI Link Function When an AV device that meets the HDMI CEC standards is connected to the projector's HDMI1/HDMI2 ports, you can perform linked operations such as linked power on and volume adjustment for the AV system from one remote control.

  • Page 56: Selecting The Connected Device

    Useful Functions Selecting the Connected Device Display a list of the devices that can be operated with the HDMI link function, and then select the device you want to use. Press the button, and then select Select the device you want to operate using the HDMI Link function.

  • Page 57: Lens Position Function

    Useful Functions Lens Position Function You can save the focus, zoom, and lens shift positions for lens adjustment. This allows you to load a saved lens position to quickly set the lens to the optimum projection position. For example, you can easily load a lens position that was saved while projecting on a cinema scope screen, or when multiple screens with different aspects were being used.

  • Page 58: Erasing The Lens Position

    Useful Functions Select the lens position name you want to load. The zoom, focus, and lens shift are adjusted to the status you saved. While adjustments are being performed, a message is displayed and the projector cannot be operated. • If you have saved to Memory1 or Memory2, you can load the settings by pressing the button on the remote control.

  • Page 59: Memory Function

    You can save the following Configuration menu settings. Color Mode, Power Consumption, Brightness, Contrast, Color Saturation, Tint, Sharpness, Image Color Temp., Skin Tone, Dynamic Contrast p.68 Advanced Sharpness, Offset, Gain, Gamma, Hue, Saturation, Brightness, EPSON Super White Deinterlacing, Motion Detection, Super-resolution/4K, Detail Enhancement Signal p.70 Advanced...

  • Page 60: Loading The Memory

    Useful Functions Loading the Memory Press the button, and then select Load Memory. The Load Memory screen is displayed. Select the memory name you want to load. • The color mode saved to the memory is displayed on the right. •...
  • Page 61 Useful Functions Select from the list of names, or enter a name of your own. If you select from the name list, check that the memory name has been changed. To enter a name of your own, select Customized, and then enter the name using the soft keyboard. p.80 Use the buttons to select a character, and then press the...

  • Page 62: Picture In Picture

    Useful Functions Picture in Picture In Picture in Picture, two different image sources can be projected, one in the main screen (large screen) and the other in the sub screen (small screen). Types of Screen that can be Displayed Simultaneously HDMI1 and HDMI2 are examples of input sources that can be dis- played in Picture in Picture.

  • Page 63: Picture In Picture Settings

    Useful Functions Picture in Picture Settings Use the Picture in Picture menu to change the size or position of the sub screen. Press the button, select Make settings for each of the displayed functions. Settings - Picture in Picture from the Configuration menu, and then press button to confirm the selection.

  • Page 64: Operations And Settings Using The Network

    Useful Functions Operations and Settings Using the Network When the projector is connected to a network, you can make settings and control the projector from a computer or smart device over the network. Making Settings and Performing Operations from a Web Browser When a computer or smart device with a Web browser is connected to the same network as the projector, you can change the projector's settings in the same way as operating a remote control.

  • Page 65: Operating The Projector (Web Remote)

    Useful Functions Displaying the Web Control screen on your smart device Start the Web browser, and then enter the IP address of the projector in the address input box of the Web browser. The remote and config icons are displayed in your Web browser. Tap the config icon.
  • Page 66 Useful Functions Displaying the Web Remote screen on your smart device Start the Web browser, and then enter the IP address of the projector in the address input box of the Web browser. The remote and config icons are displayed in your Web browser. Tap the remote icon.

  • Page 67: Using The Mail Notification Function To Report Problems

    When the Mail Notification function is set to On and a problem or warning occurs in the projector, the following email will be sent. Subject: EPSON Projector Line 1: The projector name where the problem has occurred Line 2: The IP address set for the projector where the problem has occurred Line 3 and on: Details of the problem The details of the problem are listed line by line.
  • Page 68 Useful Functions Message Contents Remedy Internal error Internal error Handling errors or warnings is the same as checking the status of the indicators. Laser driver error p.83 Fatal error Lens cover error Fan related error Fan error Sensor error Sensor error Light sensor error Cinema Filter Error Cinema filter error...

  • Page 69: Configuration Menu

    Configuration Menu Configuration Menu Functions Configuration Menu Table If there is no image signal being input, you cannot adjust items related to the image or signal in the Configuration menu. Note that the items displayed for the image, the signal, and other information vary depending on the image signal being projected.
  • Page 70 Bright- ness for each R, G, B, C, M, and Y color. ness p.47 EPSON Super White On, Off (This can only be set when the Color Mode is set to Natural, Cinema, Adobe RGB, Digital Cinema, or 3D Cinema, and when receiving signal input from the HDMI1 or HDMI2 ports.)

  • Page 71: Signal Menu

    Configuration Menu Signal menu Function Menu/Settings Explanation *1 *2 3D Setup 3D Display On, Off Enables or disables the 3D image display func- tion. p.37 2D-to-3D Conver- Off, Weak, Medium, Sets the strength of the 3D effect when convert- sion Strong ing 2D images to 3D images.
  • Page 72 Configuration Menu Function Menu/Settings Explanation Frame Interpo- Off, Low, Normal, High Reduces afterimages when projecting moving *2 *6 images by interpolating between one frame and lation the next. p.46 Super-resolu- Off, 1, 2, 3, 4, 5, 4K-1, 4K-2, 4K-3, 4K-4, 4K-5 Super-resolution (1 to 5) reduces blurring that *2 *6 occurs at the edge of images when the image is tion/4K...
  • Page 73 HDMI1 or HDMI2 ports. This may be automatically set to Off or 8% depending on the input signal. HDMI Video Auto, Normal, Ex- (This can only be set when EPSON Super *1 *3 Range panded White is set to Off.)

  • Page 74: Settings Menu

    Configuration Menu Settings menu Function Menu/Settings Explanation Keystone -60 to 60 Performs vertical keystone correction. p.31 HDMI Link Device Connections - Displays a list of devices connected to the HDMI1 or HDMI2 ports. HDMI Link On, Off Enables or disables the HDMI Link function. Power On Link Off, Bidirectional, Sets the link function when the power is turned...
  • Page 75 Configuration Menu Function Menu/Settings Explanation Projection Front, Front/Ceiling, Rear, Rear/Ceiling Change this setting depending on how the pro- jector is installed. • Front: Select if you are projecting in front of the screen. • Front/Ceiling: Select if you are projecting in front of the screen suspended from the ceiling.
  • Page 76 Configuration Menu Function Menu/Settings Explanation Operation Direct Power On On, Off You can set up the projector so that projection starts as soon as the power cord is plugged in without any button operations. Note that when this is set to On, projection starts if power is restored after a blackout or other power outage and the power cord is still plugged into the projector.
  • Page 77 Configuration Menu Function Menu/Settings Explanation Display Menu Position Sets the position where the menu should be dis- played. Menu Color Color 1, Color 2 Selects the color for the Configuration menu. • Color 1 Top menu: Black Selected items: Gray •...

  • Page 78: Memory Menu

    Configuration Menu Function Menu/Settings Explanation Reset Yes, No All adjustment values for Settings are returned to their default settings, except for the following. • Power On Link • Power Off Link • Projection • User Button • Standby Mode • High Altitude Mode •...
  • Page 79 Configuration Menu Function Explanation Net. Info. - Wired LAN Displays the following network setting status information. • Projector Name • DHCP • IP Address • Subnet Mask • Gateway Address • MAC Address Network Configuration The following menus are available for setting Network items. •...
  • Page 80 Configuration Menu Wired LAN menu Function Menu/Settings Explanation IP Settings DHCP On, Off Set whether or not (On/Off) to use DHCP. If this is set to On, you cannot set any more addresses. IP Address Enter the IP address assigned to the projector. You can enter a number from 0 to 255 in each field of the address.
  • Page 81 Configuration Menu Function Menu/Settings Explanation Address 1 Setting Enter the destination email addresses to which to send the notification email, and select the Address 2 Setting problems or warnings you want to be notified Address 3 Setting about. You can register up to three destinations. You can enter up to 64 single-byte alphanumeric characters for the email addresses.

  • Page 82: Info Menu

    Configuration Menu • Each time the CAPS key is selected and the button is pressed, it sets and changes between upper case and lower case letters. • Each time the SYM1/SYM2 key is selected and the button is pressed, it sets and changes the symbol keys for the section enclosed by the frame.

  • Page 83: Reset Menu

    Configuration Menu Reset menu Function Explanation Reset All Resets all items in the Configuration menu to their default settings. The following items are not reset to their defaults: Input Signal - Component, Panel Alignment, Language, Save Memory, Save Lens Position, and Opera- tion Hours.

  • Page 84: Troubleshooting

    • If turning the power back on does not clear the problem, stop using the projector and remove the power plug from the electrical outlet. Contact your local dealer or the nearest Epson repair center. s Epson Projector Contact List...

  • Page 85: Indicator Status During Normal Operation

    If the problem does not improve even after trying the solutions mentioned above, stop using the projector and remove the power plug from the electrical outlet. Con- tact your local dealer or the nearest Epson repair center. Epson Projector Contact List Indicator status during normal operation...

  • Page 86: When The Indicators Provide No Help

    Troubleshooting Indicators Status Remedy Standby condition When you press the button on the remote control, or the button on the control panel, projection starts. Standby condition When you press the button on the remote control, or the (Standby Mode is set to button on the control panel, projection starts.

  • Page 87: Problems Relating To Images

    Troubleshooting Problem Page Problems relating to im- No images appear p.86 ages Projection does not start, the projection area is completely black, or the projection area is completely blue Moving images being projected from a computer are not projected p.87 "Not supported"...
  • Page 88 Troubleshooting Check Remedy Has the power to the AV amplifier been dis- If an AV amplifier is connected, check the AV amplifier's power connected? supply. Is an image signal being sent from the device? Check that an image signal is being sent from the connected device.
  • Page 89 Troubleshooting "No Signal" is displayed Check Remedy Are the cables connected correctly? Check that all the cables required for projection are securely connected. p.20 Is the correct image input port selected? Change the image with the source buttons on the remote con- trol, or the button on the control panel.
  • Page 90 Troubleshooting Check Remedy Is an extension cable being used? If an extension cable is used, electrical interference may affect the signals. (Only when projecting computer image sig- The projector uses automatic adjustment functions to project at nals) the optimum status. However, depending on the signal, some may not be adjusted correctly even after performing self correc- Are the Sync.
  • Page 91 Troubleshooting Images appear dark Check Remedy Is the image brightness set correctly? Adjust the Brightness setting from the Configuration menu. Image - Brightness p.68 Is the contrast adjusted correctly? Adjust the Contrast setting from the Configuration menu. Image - Contrast p.68 Images are rough (when connected to the HDMI1 port) Check...

  • Page 92: Problems When Projection Starts

    If the problem continues, stop using the projector, remove the power plug from the electrical outlet, and contact your local dealer or the nearest projector information center. Epson Projector Contact List Problems with the remote control The remote control does not respond Check...

  • Page 93: Problems With 3D Images

    Troubleshooting Problems with 3D images Cannot project correctly in 3D Check Remedy Are the 3D Glasses turned on? Turn on the 3D Glasses. Is a 3D image being projected? If the projector is projecting a 2D image, or if an error occurs on the projector that prevents the 3D image from being projected, you cannot view 3D images even if you are wearing the 3D Glasses.
  • Page 94 Troubleshooting Check Remedy Does the connected device meet the HDMI If the connected device does not meet the HDMI CEC standards, CEC standards? it cannot be operated even if it is connected to the HDMI port. See the documentation and so on supplied with the connected device for more information.

  • Page 95: Maintenance

    Maintenance Maintenance Cleaning the Parts You should clean the projector if it becomes dirty or if the quality of projected images starts to deteriorate. Warning Do not use sprays that contain flammable gas to remove dirt and dust from the projector's air filter, and so on.

  • Page 96: Cleaning The Main Unit

    Maintenance Remove the air filter. Remove any dust remaining on the air filter by using a vacuum cleaner from Grip the knob in the center of the air filter and pull it out at an angle. the front side. Hold the air filter with the surface Replace the air filter if a message is facing down and tap it 4 or 5 times to displayed even after cleaning the...

  • Page 97: Cleaning The 3D Glasses

    Do not touch the projection lens. When cleaning the lens, contact your local dealer or the nearest projector information center. Epson Projector Contact List Cleaning the 3D Glasses Clean the lenses of the glasses by wiping them gently with a soft cloth.

  • Page 98: Appendix

    Appendix Optional Accessories and Consumables The following optional accessories/consumables are available for purchase if required. This list of optional accessories/consumables is current as of: September 2016. Details of accessories are subject to change without notice. Varies depending on country of purchase. Optional Items Name Model No.

  • Page 99: Supported Resolutions

    Appendix Supported Resolutions HDMI1/HDMI2 Input Signals Signal Refresh Rate (Hz) Resolution (dots) 640 x 480 SDTV (480i) 720 x 480 SDTV (576i) 720 x 576 SDTV (480p) 720 x 480 SDTV (576p) 720 x 576 HDTV (720p) 50/60 1280 x 720 HDTV (1080i) 50/60 1920 x 1080...

  • Page 100: 3D Input Signals

    Appendix Signal Refresh Rate (Hz) Resolution (dots) SVGA 56/60/72/75/85 800 x 600 60/70/75/85 1024 x 768 SXGA 70/75/85 1152 x 864 60/75/85 1280 x 960 60/75/85 1280 x 1024 WXGA 1280 x 768 1366 x 768 60/75/85 1280 x 800 WXGA++ 1600 x 900 3D Input Signals...

  • Page 101: Notes On Transportation

    Appendix Notes on Transportation There are many glass parts and precision components inside the projector. To prevent damage due to impacts when transporting, handle the projector as follows. Moving Nearby Before carefully moving the projector, make sure it has been turned off and all cables have been disconnected. Attention •...

  • Page 102: Specifications

    Appendix Specifications EH-LS10500 Product name Appearance (not including adjustable 550 (W) x 225 (H) x 553 (D) mm foot) Panel size 0.74" wide Polysilicon TFT active matrix Display method Resolution 1920 (W) x 1080 (H) x 3 Focus adjustment Motorized Zoom adjustment Motorized (approx.
  • Page 103 Appendix ESC/VP21 commands Use of ESC/VP21 enables control of the projector from an external device. For more details, see the following Web site. http://www.epson.com RS-232C cable layouts • Connector shape: D-sub 9-pin (male) • Projector input port name: RS-232C •...
  • Page 104 Input names defined by PJLink and corresponding projector sources Source PJLink Command HDMI1 INPT 32 HDMI2 INPT 33 Component INPT 24 Video INPT 21 INPT 11 Manufacturer name displayed for "Manufacture name information query" EPSON Model name displayed for "Product name information query" EPSON 10500...
  • Page 105 DECLARATION of CONFORMITY According to 47CFR, Part 2 and 15 Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers Epson America, Inc. Located at: 3840 Kilroy Airport Way MS: 3-13 Long Beach, CA 90806...
  • Page 106 Appendix Indication of the manufacturer and the importer in accordance with requirements of EU directives Manufacturer: SEIKO EPSON CORPORATION Address: 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392-8502 Japan Telephone: 81-266-52-3131 http://www.epson.com/ Importer: EPSON EUROPE B.V. Address: Atlas Arena, Asia Building, Hoogoorddreef 5,1101 BA Amsterdam Zuidoost The Netherlands Telephone: 31-20-314-5000 http://www.epson.com/europe.html...

  • Page 107: Appearance

    Appendix Appearance Units: mm Center of lens Distance from center of lens to suspension bracket fixing point Lens direction M4×9 M4×9...

  • Page 108: Glossary

    Appendix Glossary This section briefly explains the difficult terms that are not explained in context in the text of this guide. For details, refer to other commercially available publications. The ratio between an image's length and its height. Screens with a horizontal:vertical ratio Aspect Ratio of 16:9, such as HDTV screens, are known as wide screens.

  • Page 109: General Notes

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

  • Page 110: Warnings And Cautions Regarding The Laser

    Appendix Warnings and Cautions Regarding the Laser Warning • A laser warning label is attached to the projector. (North America, South America, Oceania) (Europe) (Japan) (Other countries and regions) (China)
  • Page 111 Appendix Warning (Inside the projector (All countries/regions)) • Do not open the projector's case. The projector contains a high-power laser component. • Do not look directly into the projector's light source. The powerful light emitted could cause damage to eyesight. Caution (Europe and Japan) This product is a class 1 laser product that conforms to IEC60825-1:2014 and JIS C 6802:2014.

  • Page 112: Laser Optical Path

    If an error occurs in the projector, turn off the power immediately, unplug the projector from the outlet, and contact your local dealer or the nearest Epson repair center. Continuing to use it in an error condition may result in an electric shock, fire, or visual impairment.
  • Page 113 Appendix When lens shift is at the maximum vertical position: 32° from the center of the lens When lens shift is at the maximum horizontal position: 34° from the center of the lens...

  • Page 114: List Of Safety Symbols

    Appendix List of Safety Symbols The following table lists the meaning of the safety symbols labeled on the equipment. Symbol mark Approved stand- Meaning ards IEC60417 "ON" (power) No. 5007 To indicate connection to the mains. IEC60417 "OFF" (power) No. 5008 To indicate disconnection from the mains.
  • Page 115 Appendix Symbol mark Approved stand- Meaning ards IEC60417 Alternating current No. 5032 To indicate on the rating plate that the equipment is suitable for alternating current only; to identify relevant terminals. IEC60417 Direct current No. 5031 To indicate on the rating plate that the equipment is suitable for direct current only;...

  • Page 116: General Notice

    Appendix General Notice "EPSON" is a registered trademark of the Seiko Epson Corporation. "EXCEED YOUR VISION" and "ELPLP" are the trademarks or registered trademarks of Seiko Epson Corporation. HDMI and High-Definition Multimedia Interface are the trademarks or registered trademarks of HDMI Licensing LLC.
  • Page 117 Adjusting the tilt ..........29 Advanced ..........69, 71 EDID ..............72 Air filter .............. 94 EPSON Super White ........69 Air filter cover ..........94 Erase lens position ......... 57, 77 AMX Device Discovery ......... 80 Erase memory .......... 59, 77 Appearance ...........
  • Page 118 Index Info menu ............81 Picture in Picture ........61, 82 Input signal ..........76, 81 PJLink .............. 102 Inverse 3D Glasses ......... 70 PJLink password ..........78 IP address ............79 Port number ............ 79 IP address display .......... 79 Position .............
  • Page 119 Index Subnet mask ........... 79 Subscreen position ........82 Subscreen size ..........82 Super-resolution/4K ......43, 71 Supported resolutions ......... 98 Swap main/sub ..........82 Sync info ............81 Sync..............70 Tint ..............68 Top menu ............27 Tracking ............70 Trigger out 1 ............

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