Section 13: Service And Repair; Availability Of Circuit Diagrams And Component Lists; Submitting Service Requests; Returning Equipment - Noraxon myoMOTION 682 User Manual

Noraxon U.S.A., Inc. myoMOTION Data Logger

Section 13: Service and Repair

Availability of Circuit Diagrams and Component Lists
Noraxon will make available on request circuit schematics, component parts lists and calibration
instructions to assist qualified technical personnel in the service and maintenance of the
myoMOTION System.
Submitting Service Requests
A Service Request can be submitted using the online form available at this link:
http://www.noraxon.com/support-resources/service-request/
Provide all information requested by the form including a detailed description of the problem
being experienced and your telephone number or e-mail address.
Returning Equipment
Be sure to obtain an RMA Number (return material authorization) before returning any equipment.
Completing the online service request form will assign an RMA Number. Otherwise contact
Noraxon USA.
Send the equipment postage prepaid and insured to the address below. Include the RMA
Number on the shipment label. Mark the package "Goods to be repaired – Made in USA" to avoid
unnecessary customs charges. (Beware listing a Customs or Insurance value of $5,000.00 USD
or more will result in a delay at United States Customs.)
Noraxon USA
15770 N. Greenway-Hayden Loop
Suite 100
Scottsdale, AZ
85260, USA
If you are shipping from outside the USA please use UPS, FedEx, DHL, or EMS (US Postal
Service) and not a freight-forwarder. Using a freight-forwarder incurs additional brokerage fees.
If a package is shipped to Noraxon via a carrier other than the ones listed above, it may be
refused.
P-6828 Rev A (Oct 2014)
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