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Noraxon U.S.A., Inc.
Section 12: Trouble Shooting, Fault Diagnosis
Troubleshooting Chart
Symptom: Problem with the PC recognizing the myoMOTION Data Logger
Possible Reason
USB cable is disconnected or loose
Symptom: Problems with myoMOTION Sensors communicating with the
myoMOTION Data Logger
Possible Reason
Sensors were not assigned to data logger
Sensors were disabled
Interference on wireless channel
Symptom: Problems with individual myoMOTION Sensors
Possible Reason
Sensor was not assigned to data logger
Sensor was disabled
Sensor battery is low (or sensor does not flash)
Symptom: Problems with intermittent myoMOTION Sensor signals
Possible Reason
Sensor is too far from data logger
Sensor radio signal is partially blocked (absorbed)
by subject's body (esp. at long distances)
Website Link to FAQ
Answers to common questions can be found at Noraxon's Frequently Asked Questions (FAQ)
website page at this link:
http://noraxon.com/support-resources/faq
Other educational material is available at this link:
http://www.noraxon.com/support-resources/resource-center/
P-6828 Rev A (Oct 2014)
Remedial Action
Check USB cable connection at both data logger
and computer
Remedial Action
Assign sensors (see section 5)
Enable sensors (see section 5)
Use another radio channel (see sections 5 and 12)
Remedial Action
Assign sensor (see section 5)
Enable sensor (see section 5)
Retry after charging sensor for at least 15 minutes
Remedial Action
Move to within 30m (90 feet) of receiver
Reposition sensor on subject to obtain a direct line-
of-sight relationship between sensor and receiver
myoMOTION Data Logger
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