Technical Specifications; Troubleshooting Guide - Nice E MAT ST 324 Instructions For Installation & Use

7
WARNINGS FOR ORDINARY USE
OF THE MECHANISM
7.1 - Maximum continuous work cycle
In general, the motors in the line were designed for residential use and therefore for
discontinuous use. They guarantee a maximum operating time of 4 minutes and in
cases of overheating (e.g. caused by continuous prolonged operation) a "thermal
protector" for safety intervenes to cut out the power supply, restoring it when the
temperature returns to normal.
7.2 - "Automatic limit switch update" function
The limit switches adjusted through the impact of the box against the structure or
other mechanical blocks are verified by the "Automatic limit switch update" function
every time the awning performs a maneuver and bumps into its limit switches. This
allows the function to measure the new limit switch values and update the existing
ones, thereby recovering any slack that may have occurred throughout time due to
wear and/or thermal shocks to which the parts of the structure are subjected. The
constant update of the heights allows the awning to always reach the limit switch
with maximum precision.
This function is not activated when the stroke of the awning lasts for less than 2.5
seconds and does not reach the limit switch.
7.3 - Commanding partial opening/closing of the
awning (height "H")
In general, to command the partial opening/closing of the awning, press the key
associated with the partial height during programming (for more information, read
point 06 of procedure 5.9). If the transmitter has only three keys and only one "H"
height is memorised, simultaneously press keys s and t to recall this height.
What to do if...

(troubleshooting guide)

q Powering an electrical phase, the motor does not move:
After excluding the possibility that thermal protection is active, in which case it is
sufficient to wait for the motor to cool down, make sure the mains voltage cor-
responds to the values indicated in the technical characteristics of this manual
by measuring the electricity between the "common" wire and the electrical phase
wire supplied with current. Finally, try to supply the opposite electrical phase.
q When sending a Raise command, the motor does not start:
This can happen if the awning is near the Upper limit switch ("0"). In this case you
must lower the awning a little bit and give the Raise command again.
q The system operates in the emergency condition with an operator
present:
– Check to see if the motor has undergone a significant thermal or mechanical
shock.
– Make sure each part of the motor is still in good condition.
– Perform the deletion procedure (paragraph 5.16) and adjust the limit switches
again.
Disposal of the product
As in installation operations, disposal operations must be performed by qualified
personnel at the end of the product's lifespan.
The product is made of various types of materials: some of them may be recycled,
while others must be scrapped. Find out about recycling and disposal systems in
use in your area for this product category. Warning! – Some parts of the product
may contain polluting or hazardous substances which, if released to the environ-
ment, may cause serious damage to the environment or to human health. As indi-
cated by the symbol appearing here, the product may not be disposed
of with other household wastes. Separate the waste into categories for
disposal, according to the methods established by current legislation
in your area, or return the product to the retailer when purchasing a
new version. Warning! – Local legislation may impose heavy fines in the
event of illegal disposal of this product.
The product's packaging materials must be disposed of in full compliance with local
regulations.
18 – English

Technical specifications

Power supply voltage: see data on rating plate
Power drawn in Stand-by mode: 0.5 W
Resolution of the encoder: 2,7°
Continuous operation time: read on the name plate
Minimum operating temperature: -20°C
Level of protection: IP 44
Notes:
– All technical specifications stated in this section refer to an ambient temperature
of 20°C (± 5°C).
– Hunter Douglas reserves the right to apply modifications to products at any time
when deemed necessary, maintaining the same intended use and functionality.
EU declaration of conformity
Note: This declaration corresponds to the official declaration held at the regis-
tered offices of Nice S.p.a., and in particular to the latest revision available at the
time of printing of this manual. The text herein has been adapted for editorial
purposes. A copy of the original declaration may be requested from Nice S.p.a.
(TV) Italy.
Declaration number: 453/Era Mat T
Language: EN
Name of manufacturer: NICE S.p.A.
Address: Via Pezza Alta N°13, 31046 Rustignè di Oderzo (TV) Italy
Person authorised to compile the technical documentation: NICE S.p.A.
Type of product: Tubular gearmotor for awnings
Model / Type: E MAT ST 324, E MAT ST 524, E MAT ST 611, E MAT ST 1011,
E MAT MT 426, E MAT MT 1026, E MAT MT 817, E MAT MT 1517,
E MAT MT 3017, E MAT MT 4012, E MAT MT 5012, E MAT MKT 1517,
E MAT MKT 3017, E MAT MKT 5012, E MAT LT 5517, E MAT LT 6517,
E MAT LT 7517, E MAT LT 8012, E MAT LT 10012, E MAT LT 12012
Accessories: –
The undersigned, Roberto Griffa, in the role of Chief Executive Officer, declares
under his sole responsibility, that the product specified above conforms to the
provisions of the following directives:
• DIRECTIVE 2014/53/EU (RED)
– Health protection standards (art. 3(1)(a)): EN 62479:2010
– Electrical safety (art. 3(1)(a)): EN 60950-1:2006+A11:2009+A12:2011+
A1:2010+A2:2013
– Electromagnetic compatibility (art. 3(1)(b)): EN 301 489-1 V2.2.0:2017,
EN 301 489-3 V2.1.1:2017
– Radio spectrum (art. 3(2)): EEN 300 220-2 V3.1.1:2017
The product also complies with the following standards:
• EN 60335-1:2002 + A1:2004 + A11:2004 + A12:2006 + A2:2006 + A13:2008
+ A14:2010 + A15:2011
• EN 60335-2-97:2006+A11:2008+A2:2010, EN 62233:2008
• EN 55014-1:2006+A1:2009+A2:2011; EN 55014-2:2015, EN 61000-3-
2:2014, EN 61000-3-3:2013
Oderzo, 28/04/2017
Revision: 7
Ing. Roberto Griffa
(Chief Executive Officer)