User's Guide
Power Does Not Turn Off
P
Hold down the
button for a little longer. If you still cannot turn off the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it off by pressing the
Power Turns Off Automatically
❏ Select Settings > General Settings > Basic Settings > Power Off Settings, and then disable the Power Off If
Inactive and Power Off If Disconnected settings.
❏ Select Settings > General Settings > Basic Settings, and then disable the Power Off Timer Setting.
Note:
Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
LCD Screen Gets Dark
The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Cannot Print from a Computer
Checking the Connection (USB)
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If the USB cable cannot be recognized, change the port, or change the USB cable.
❏ If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Solving Problems
146
P
button.