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Epson ET-2650 User Manual

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ET-2650 User's Guide

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  Summary of Contents for Epson ET-2650

  • Page 1 ET-2650 User's Guide...
  • Page 3: Table Of Contents

    Using Fire OS Printing ........................29 Using Windows 10 Mobile Printing ....................30 Android Printing Using the Epson Print Enabler ................30 Using the Epson Creative Print Mobile App..................31 Using Epson Print and Scan App with Windows Tablets ..............31...
  • Page 4 Loading Paper ............................44 Loading Paper in the Sheet Feeder....................44 Paper Loading Capacity ........................48 Available Epson Papers ........................49 Paper Type Settings - Control Panel ....................50 Paper or Media Type Settings - Product Software................51 Selecting the Paper Source Settings - Control Panel ................. 51 Placing Originals on the Product ......................
  • Page 5 Multi-Page Printing Options - Windows..................62 Selecting Double-sided Printing Settings - Windows ..............62 Double-sided Printing Options - Windows................. 64 Selecting Additional Layout and Print Options - Windows ............. 64 Custom Color Correction Options - Windows................66 Image Options and Additional Settings - Windows..............67 Header/Footer Settings - Windows ...................
  • Page 6 Starting a Scan Using the Epson Scan 2 Icon ................92 Starting a Scan from a Scanning Program..................94 Scanning in Epson Scan 2 ......................... 96 Additional Scanning Settings - Main Settings Tab ................. 99 Additional Scanning Settings - Advanced Settings Tab ..............99 Image Format Options.........................
  • Page 7 Adjusting Print Quality..........................125 Print Head Maintenance........................125 Print Head Nozzle Check......................125 Checking the Nozzles Using the Product Control Panel ............125 Checking the Nozzles Using a Computer Utility ..............128 Print Head Cleaning ........................130 Cleaning the Print Head Using the Product Control Panel ............130 Cleaning the Print Head Using a Computer Utility..............
  • Page 8 Incorrect Colors ........................... 173 Solving Scanning Problems ......................174 Scanning Software Does Not Operate Correctly ................. 174 Cannot Start Epson Scan 2 ......................175 Solving Scanned Image Quality Problems ..................175 Image Consists of a Few Dots Only..................... 176 Line of Dots Appears in All Scanned Images................176 Straight Lines in an Image Appear Crooked ................
  • Page 9 Image Colors are Patchy at the Edges ..................177 Image is Too Dark ........................178 Back of Original Image Appears in Scanned Image ..............178 Ripple Patterns Appear in an Image .................... 178 Image is Scanned Upside-Down ....................178 Scanned Image Colors Do Not Match Original Colors..............179 Scan Area is Not Adjustable in Thumbnail Preview ..............
  • Page 10 Binding Arbitration and Class Waiver ....................198 Trademarks ............................201 Copyright Notice..........................202 libTIFF Software Acknowledgment....................203 A Note Concerning Responsible Use of Copyrighted Materials........... 203 Default Delay Times for Power Management for Epson Products ..........203 Copyright Attribution ........................203...
  • Page 11: Et-2650 User's Guide

    ET-2650 User's Guide Welcome to the ET-2650 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 12: Your Ink Tank System

    Your Ink Tank System You should visually check the ink levels in the product's ink tanks regularly. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage.
  • Page 13: Product Basics

    Android Printing Using the Epson Print Enabler Using the Epson Creative Print Mobile App Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about the control panel and select control panel settings.
  • Page 14: Adjusting Control Panel Position

    power button and the power light home button The arrow buttons and the OK button stop button start button Parent topic: Using the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use. •...
  • Page 15: Product Parts Locations

    3. Press the arrow buttons to select Printer Setup and press the OK button. You see this screen: 4. Press the arrow buttons to select Language and press the OK button. 5. Press the arrow buttons to select a language and press the OK button. 6.
  • Page 16: Product Parts - Top

    Product Parts - Top Edge guide Sheet feeder Paper support Feeder guard Control panel Output tray...
  • Page 17 Paper stopper Document cover Scanner glass Memory card slot Parent topic: Product Parts Locations...
  • Page 18: Product Parts - Inside

    Product Parts - Inside Scanner unit Ink tanks Ink tank unit Print head in home position Parent topic: Product Parts Locations...
  • Page 19: Product Parts - Back

    Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency.
  • Page 20: Changing The Power Off Timer Setting From The Control Panel

    Changing the Power Off Timer Setting From the Control Panel You can use the product's control panel to change the time period before the printer turns off automatically. 1. Press the home button, if necessary. 2. Press the left or right arrow buttons to select Setup and press the OK button. 3.
  • Page 21 5. Click the Printer and Option Information button. You see this screen: 6. Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting. 7.
  • Page 22: Changing The Power And Sleep Timer Settings - Mac

    Changing the Power and Sleep Timer Settings - Mac You can use the printer software to change the time period before the product enters sleep mode or turns off automatically. 1. Make sure your product is turned on. 2. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 23: Epson Connect Solutions For Smartphones, Tablets, And More

    • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with the Epson iPrint Mobile App. Setting Up Epson Connect Services...
  • Page 24: Using Epson Email Print

    Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
  • Page 25: Using The Epson Iprint Mobile App

    Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
  • Page 26: Using Airprint

    Related topics Wi-Fi Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
  • Page 27: Setting Up Google Cloud Print On A Chromebook

    1. Connect your Epson product to your wireless network. See the link below. 2. Note your product's IP address by checking your network status. See the link below. 3. Connect your computer or your Apple or Android device to the same wireless network as your Epson product.
  • Page 28: Using The Mopria Print Service

    You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.
  • Page 29: Using Fire Os Printing

    You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.
  • Page 30: Using Windows 10 Mobile Printing

    There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
  • Page 31: Using The Epson Creative Print Mobile App

    You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
  • Page 32 Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson Print and Scan App. Parent topic: Product Basics Related topics Wi-Fi Networking...
  • Page 33: Wi-Fi Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
  • Page 34: Selecting Wireless Network Settings From The Control Panel

    The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 35 5. Press the OK button to select Wi-Fi Setup Wizard 6. Press the arrow buttons to select the name of your wireless network and press the OK button. If you do not see your wireless network's name, you can enter it manually. Note: To enter the wireless network name manually, select Other SSIDs and press the OK button.
  • Page 36: Wi-Fi Direct Mode Setup

    Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.
  • Page 37: Enabling Wi-Fi Direct Mode

    Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Wi-Fi Setup and press the OK button. 3.
  • Page 38: Changing The Wi-Fi Direct Mode Password

    Changing the Wi-Fi Direct Mode Password You can change the Wi-Fi Direct Mode password from the product's control panel. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Wi-Fi Setup and press the OK button. 3.
  • Page 39: Wi-Fi Protected Setup (Wps)

    Note: Your password must be at least 8 and no more than 22 characters long. • Press the up and down arrow buttons to scroll through characters. Then press the right arrow button to move to the next character. • To switch between ABC (uppercase), abc (lowercase), or 123 (numbers and symbols), press the home button.
  • Page 40: Printing A Network Status Sheet

    You see this screen: 7. Follow the instructions on the LCD screen to complete WPS setup. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.
  • Page 41: Changing Or Updating Network Connections

    You see this screen: 5. Press the start button to print the network status sheet. (Press the stop button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Changing or Updating Network Connections...
  • Page 42: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
  • Page 43: Disabling Wi-Fi Features

    Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.
  • Page 44: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper in the Sheet Feeder Paper Loading Capacity Available Epson Papers Paper Type Settings - Control Panel Paper or Media Type Settings - Product Software Selecting the Paper Source Settings - Control Panel Loading Paper in the Sheet Feeder You can print documents and photos on a variety of paper types and sizes.
  • Page 45 2. Pull out the output tray and open the paper stopper on the end. Note: If you print on legal-size or longer paper, leave the paper stopper closed. 3. Slide the edge guide to the left.
  • Page 46 4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Note: Do not fan or curl photo paper. 5. Do one of the following: • Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide.
  • Page 47 • Load up to 10 envelopes against the right side. Load them printable side up and flap edge left. • Load a sheet of loose-leaf or other paper with holes facing as shown. 6. Slide the edge guide against the paper, but not too tightly. Then flip the feeder guard back.
  • Page 48: Paper Loading Capacity

    7. If prompted by the product's LCD screen, select the size and type of the paper you loaded and press the OK button. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. •...
  • Page 49: Available Epson Papers

    (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type...
  • Page 50: Paper Type Settings - Control Panel

    Paper Type Settings - Control Panel For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Premium Photo Paper Glossy Prem. Glossy Epson Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Envelope...
  • Page 51: Paper Or Media Type Settings - Product Software

    Select this Paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte...
  • Page 52 5. You can select from the following options: • Paper Setup to change the product's paper size and paper type settings. • Paper Setting Alert to turn on or off the alert that appears when a print job's paper settings are different from the product's default paper settings.
  • Page 53: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
  • Page 54 Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. If you are using Thumbnail preview in Photo Mode in Epson Scan 2, the edges of your original may be cropped by about 0.2 inch (4.5 mm) from the top and side edges. Manually position your original away from the edges to prevent cropping.
  • Page 55: Copying

    Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass. 2. Load the paper you want to print on in the product.
  • Page 56: Selecting Print Settings For Copies

    Note: To cancel copying, press the stop button. Parent topic: Copying Related references Available Epson Papers Paper Loading Capacity Paper Size Settings - Copying Copying Options Related tasks Loading Paper in the Sheet Feeder Placing Originals on the Scanner Glass Selecting Print Settings for Copies You can change the settings used for printing copies.
  • Page 57: Paper Size Settings - Copying

    You see this screen: 2. Do the following as necessary to select settings: • To change the selected option for the current print setting, press the left or right arrow button and select the option you want. • To select a different print setting, press the up or down arrow button, select the setting you want, and press the left or right arrow button to select the option you want for the setting.
  • Page 58: Copying Options

    Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Copying option Available settings Description Reduce/Enlarge Actual Size Copies at 100% size, unless you select a different percentage as the Custom Size setting Auto Fit Automatically sizes the image to fit the selected...
  • Page 59: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 60 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
  • Page 61: Print Quality Options - Windows

    6. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 7. Select the Quality setting that matches the print quality you want to use. 8.
  • Page 62: Multi-Page Printing Options - Windows

    High For text and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper.
  • Page 63 2. Click the Settings button. You see a window like this: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6.
  • Page 64: Double-Sided Printing Options - Windows

    Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
  • Page 65 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.
  • Page 66: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
  • Page 67: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
  • Page 68: Header/Footer Settings - Windows

    High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
  • Page 69: Selecting A Printing Preset - Windows

    Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
  • Page 70: Selecting Extended Settings - Windows

    2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4.
  • Page 71: Extended Settings - Windows

    You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.
  • Page 72: Printing Your Document Or Photo - Windows

    Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
  • Page 73 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows...
  • Page 74: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows...
  • Page 75: Changing The Language Of The Printer Software Screens

    1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4.
  • Page 76: Changing Automatic Update Options

    2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
  • Page 77: Printing On A Mac

    You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Mac...
  • Page 78: Selecting Basic Print Settings - Mac

    Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Sizing Printed Images - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
  • Page 79 You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 80 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 81 You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.
  • Page 82: Print Quality Options - Mac

    Print Quality Options - Mac You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Fast Economy For the fastest printing with draft quality.
  • Page 83: Selecting Print Layout Options - Mac

    Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size.
  • Page 84: Sizing Printed Images - Mac

    • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing on a Mac Sizing Printed Images - Mac You can adjust print order and the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window.
  • Page 85: Color Matching And Color Options - Mac

    1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. 3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu.
  • Page 86: Selecting Printing Preferences - Mac

    Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window.
  • Page 87: Printing Preferences - Mac

    3. Select Driver or Options. You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
  • Page 88: Printing Your Document Or Photo - Mac

    Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Parent topic: Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac...
  • Page 89: Checking Print Status - Mac

    Checking Print Status - Mac During printing, you can view the progress of your print job and control printing. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary: •...
  • Page 90: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 91 The scan options are displayed: 4. Press the arrow buttons to select a scan option and press the OK button. • To Computer (JPEG) saves your scan file directly to your computer or as an image capture on a Mac. •...
  • Page 92: Changing Default Scan Button Settings

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. • Windows 10: Click and select All apps >...
  • Page 93 You see an Epson Scan 2 window like this:...
  • Page 94: Starting A Scan From A Scanning Program

    Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.)
  • Page 95 You see an Epson Scan 2 window like this:...
  • Page 96: Scanning In Epson Scan 2

    Starting a Scan Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 97 You see this window:...
  • Page 98 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 8. Do one of the following: • If you're scanning in Document Mode, select any of the additional settings that you want to use on the Main Settings tab.
  • Page 99: Additional Scanning Settings - Main Settings Tab

    Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Dual Image Output Scans the original image twice using different output settings (Windows only).
  • Page 100: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.bmp) A standard image file format for most Windows programs.
  • Page 101 A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or other programs. You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched. Parent topic: Scanning in Epson Scan 2...
  • Page 102: Using Memory Cards With Your Product

    Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into a memory card slot on your product. 1.
  • Page 103: Memory Card Types

    Parent topic: Using Memory Cards with Your Product Memory Card Types You can insert these types of memory cards in your product. Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it. •...
  • Page 104: Printing From A Memory Card

    1. Make sure the memory card access light is not flashing. 2. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject.
  • Page 105 The first photo on your memory card is displayed: 3. Press the left or right arrow button to scroll through your photos to display one that you want to view or print. 4. Press the up or down arrow button to select one or more copies of the photo (up to 99). 5.
  • Page 106: Print Setting Options - Photo Mode

    8. When you are ready to print, press the start button. Note: To cancel printing, press the stop button. Parent topic: Printing from a Memory Card Related references Print Setting Options - Photo Mode Print Setting Options - Photo Mode Select these print settings options when printing photos displayed on the LCD screen.
  • Page 107: Transferring Photos From A Memory Card To Your Computer

    1. Press the left or right arrow buttons to select Setup and press the OK button. 2. Press the left or right arrow buttons to select File Sharing and press the OK button. 3. Press the arrow buttons to select your connection type and press the OK button. Parent topic: Transferring Photos on a Memory Card Related tasks...
  • Page 108: Printing Personalized Projects

    Printing Personalized Projects You can print calendars, lined paper, graph paper, or stationery with a photo background. Printing Lined Paper and Graph Paper Printing Personalized Note Paper Printing Calendar Pages Printing Lined Paper and Graph Paper You can print wide-rule or narrow-rule notebook paper and graph paper. 1.
  • Page 109: Printing Personalized Note Paper

    • Graph Paper • Music Paper Note: View the images for each option to preview the design layout. 6. If you see a message asking you to load paper, press the OK button. 7. To print more than one sheet, press the up or down arrow buttons to select the number (up to 99). 8.
  • Page 110 You see this screen: 6. Press the left or right arrow button, and press the OK button to select one of the following settings: • Without Rule • Horizontal Rule • Vertical Rule Note: View the images for each option to preview the design layout. 7.
  • Page 111: Printing Calendar Pages

    • Plain paper • Epson Bright White Paper • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Press the home button, if necessary. 3. Press the left or right arrow buttons to select Personal Stationery and press the OK button.
  • Page 112 7. To change the paper type, press the OK button, select the paper type, and press the OK button again. 8. If you see a message asking you to load paper, press the OK button. 9. To print more than one sheet, press the up or down arrows to select the number (up to 99). 10.
  • Page 113: Refilling Ink

    Continued use of the product when the ink level is below the lower line on the tank could damage the product. Ink Safety Precautions Check Ink Levels Purchase Epson Ink Refilling the Ink Tanks Ink Safety Precautions Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
  • Page 114: Check Ink Levels

    • Do not mix with other Epson ink types. • The use of non-Epson ink may cause damage that is not covered by Epson’s warranty, and under certain circumstances, may cause erratic product behavior. • This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink.
  • Page 115: Checking Ink Levels On Your Product

    Disabling Special Offers with Windows Parent topic: Refilling Ink Checking Ink Levels on Your Product To confirm the actual ink levels, visually check the ink levels in the product’s ink tanks. Make sure the ink levels are above the lower lines on the ink tanks. Note: The product has a low ink alert system.
  • Page 116 1. To check your ink levels, access the Windows Desktop and double-click the product icon in the Windows taskbar. You see a window like this: 2. Refill any ink tank as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks.
  • Page 117: Checking Ink Levels - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Refill any ink tank as needed.
  • Page 118: Disabling Special Offers With Windows

    Ink Safety Precautions Related topics Refilling Ink Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Right-click the product icon in the Windows taskbar and select Monitoring Preferences.
  • Page 119 You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Ink Levels...
  • Page 120: Purchase Epson Ink

    You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties.
  • Page 121 1. Place a sheet of paper or plastic under the ink tank unit, as ink may splatter. 2. Turn on your product. 3. Make sure the power light is on, but not flashing. 4. If you see a message on the LCD screen telling you to reset the ink levels, note the ink tanks that need refilling and press the OK button.
  • Page 122 6. Unscrew the cap on the bottle and remove it. Do not dispose of the cap so you can use it to close the bottle later, if necessary. Then remove the bottle cap and carefully remove the protective seal (avoid touching the ink underneath the seal).
  • Page 123 9. Replace the ink tank cap securely. 10. Repeat the previous steps as necessary for each ink tank you need to refill. 11. Close the ink tank unit cover. 12. Press the OK button. You see a screen to asking you to select the colors you refilled. 13.
  • Page 124 As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do no fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product. Parent topic: Refilling Ink Related concepts Purchase Epson Ink Related references Ink Safety Precautions...
  • Page 125: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head Maintenance Print Head Alignment Power Ink Flushing Cleaning the Paper Path...
  • Page 126 2. Press the home button, if necessary. 3. Press the left or right arrow button to select Setup and press the OK button. 4. Press the OK button to select Maintenance. You see this screen: 5. Press the OK button to select Nozzle Check. 6.
  • Page 127 If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 128: Checking The Nozzles Using A Computer Utility

    Related topics Refilling Ink Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...
  • Page 129 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks...
  • Page 130: Print Head Cleaning

    Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You may not be able to clean the print head when the ink level in any of the tanks is low. You may have to refill the ink tank first.
  • Page 131: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 132 You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
  • Page 133 If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 134: Print Head Alignment

    Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic:...
  • Page 135: Aligning The Print Head Using A Computer Utility

    7. Press the OK button. 8. Check the printed pattern and press the arrow buttons to choose the number representing the best printed pattern for each set. Press the OK button after each selection. Parent topic: Print Head Alignment Related tasks Loading Paper in the Sheet Feeder Aligning the Print Head Using a Computer Utility Aligning the Print Head Using a Computer Utility...
  • Page 136 You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set. Vertical alignment...
  • Page 137: Power Ink Flushing

    Caution: Power Ink Flushing affects the service life of the ink pads by causing them to reach their capacity sooner. When an ink pad reaches the end of its service life, the product stops printing and you must contact Epson for support.
  • Page 138: Flushing The Ink Using A Computer Utility

    Flushing the Ink Using a Computer Utility Parent topic: Adjusting Print Quality Related topics Refilling Ink Flushing the Ink Using a Computer Utility You can use the Power Ink Flushing utility to flush the ink. Note: After a Power Ink Flushing, you must turn off the product and wait at least 12 hours before printing again.
  • Page 139: Cleaning The Paper Path

    4. When you finish the Power Ink Flushing, turn off the product and wait at least 12 hours before printing. 5. Print a document and check the print quality. If the print quality did not improve, contact Epson for support.
  • Page 140 Caution: Do not use tissues to clean the rollers inside the product; lint from tissues may clog the print head nozzles. 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3. Press the left or right arrow button to select Setup and press the OK button. 4.
  • Page 141: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 142 Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes.
  • Page 143 3. Secure the print head to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 4. Lower the scanner unit.
  • Page 144 5. Remove all the paper from the product. 6. Unplug the power cable. 7. Disconnect any connected cables. 8. Close the paper support, feeder guard, and output tray. Then lower the control panel by squeezing the release bar and gently pushing the panel down. Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product.
  • Page 145 10. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product. Be sure to remove the tape from the print head before turning on your product. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting Your Product Related concepts...
  • Page 146: Solving Problems

    Message Appears Prompting You to Reset Ink Levels Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support...
  • Page 147: Product Status Messages

    • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update.
  • Page 148: Running A Product Check

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
  • Page 149 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 150: Resetting Control Panel Defaults

    Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2.
  • Page 151: Noise After Filling The Ink

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 152: Control Panel Setup Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 153: Product Cannot Connect To A Wireless Router Or Access Point

    Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
  • Page 154: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
  • Page 155: Product Does Not Appear In Mac Printer Window

    Parent topic: Solving Network Problems Related tasks Connecting to a New Wi-Fi Router Related topics Wi-Fi Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. •...
  • Page 156: Cannot Scan Over A Network

    Wi-Fi Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not being blocked by your firewall or security software.
  • Page 157: Solving Copying Problems

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
  • Page 158: Product Makes Noise When It Sits For A While

    • If the nozzle check page does not print, but the product's power is on, make sure your product software is installed correctly. • Make sure your product is level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance.
  • Page 159: Paper Jam Problems Inside The Product

    • Load paper in the sheet feeder printable side up. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Loading Capacity Paper Jam Problems Inside the Product Related tasks Loading Paper in the Sheet Feeder Paper Jam Problems Inside the Product If paper has jammed inside the product, follow the steps below to clear the jam.
  • Page 160 3. Lift the scanner unit. Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open.
  • Page 161 4. Remove any paper inside, including torn pieces. 5. Close the scanner unit. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems...
  • Page 162: Paper Ejection Problems

    Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. •...
  • Page 163: Product Icon Does Not Appear In Windows Taskbar

    • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • If you are printing a large image, the computer may not have enough memory. Print the image at a lower resolution or a smaller file size.
  • Page 164: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
  • Page 165: Solving Page Layout And Content Problems

    Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings - Product Software Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages.
  • Page 166: Too Many Copies Print

    Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly, try these solutions:...
  • Page 167: Incorrect Characters Print

    • Make sure your paper is positioned correctly for feeding into the printer. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Loading Paper in the Sheet Feeder Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac...
  • Page 168: Slanted Printout

    You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Loading Paper in the Sheet Feeder Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Slanted Printout If your printouts are slanted, try these solutions:...
  • Page 169: White Or Dark Lines In Printout

    Incorrect Colors Parent topic: Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Page 170: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 171: Faint Printout Or Printout Has Gaps

    Print Head Nozzle Check Print Head Cleaning Print Head Alignment Power Ink Flushing Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Extended Settings - Windows...
  • Page 172: Grainy Printout

    Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings - Product Software Paper Type Settings - Control Panel Related tasks Cleaning the Paper Path Loading Paper in the Sheet Feeder Related topics Refilling Ink Grainy Printout If your printouts are grainy, try these solutions: •...
  • Page 173: Incorrect Colors

    Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. • If you have not used the product for a long time, run the Power Ink Flushing utility.
  • Page 174: Solving Scanning Problems

    Refilling Ink Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: •...
  • Page 175: Cannot Start Epson Scan 2

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
  • Page 176: Image Consists Of A Few Dots Only

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again.
  • Page 177: Straight Lines In An Image Appear Crooked

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.
  • Page 178: Image Is Too Dark

    Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.
  • Page 179: Scanned Image Colors Do Not Match Original Colors

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
  • Page 180: Scanned Image Edges Are Cropped

    Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. Parent topic: Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Solving Memory Card Problems...
  • Page 181: Cannot Transfer Photos To Or From A Memory Card

    Related references Memory Card Types Memory Card File Specifications Related tasks Inserting a Memory Card Cannot Transfer Photos to or from a Memory Card If you have problems transferring photos to or from a memory card inserted in your product, try these solutions: •...
  • Page 182: Uninstall Your Product Software

    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.
  • Page 183: Uninstalling Product Software - Mac

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10: Select Epson Event Manager and click Uninstall.
  • Page 184: Where To Get Help

    3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall.
  • Page 185 You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
  • Page 186: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 187: Mac System Requirements

    Note: Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: •...
  • Page 188: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 189: Printable Area Specifications

    Printable Area Specifications Note: Print quality may decline in the shaded areas shown here due to the printer mechanism. Single sheets Margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.57 inch (40 mm) minimum Reduced print quality area/bottom: 1.26 inch (32 mm) minimum...
  • Page 190: Ink Specifications

    Technical Specifications Ink Specifications Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.
  • Page 191: Memory Card Specifications

    Ink thaws and is usable after 2 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related concepts Purchase Epson Ink Memory Card Specifications Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it.
  • Page 192: Electrical Specifications

    Width Stored: 17.5 inches (445 mm) Printing: 17.5 inches (445 mm) Depth Stored: 12.0 inches (304 mm) Printing: 20.8 inches (528 mm) Weight 11.0 lb (5.0 kg) (without the ink and power cord) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50/60 Hz...
  • Page 193: Interface Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended...
  • Page 194 modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding.
  • Page 195: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 196 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
  • Page 197: Wireless Connection Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
  • Page 198: Binding Arbitration And Class Waiver

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 199 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 200 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
  • Page 201: Trademarks

    Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...
  • Page 202: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 203: Libtiff Software Acknowledgment

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.
  • Page 204 CPD-52453 Parent topic: Copyright Notice...