Troubleshooting - Phonak iCube II User Manual

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8. Troubleshooting

Most probable cause
iCube II is no longer recognized by the computer to which it was
previously paired.
J The iCube II USB adapter is
disconnected from the fitting
computer.
J iCube II is out of range.
iCube II turns off.
J The battery is empty.
iCube II is unresponsive and the middle indicator is lit solid red.
J This may indicate a
malfunction.
20
Remedy
J Plug in iCube II USB
adapter.
J Move iCube II closer to your
computer.
J Charge iCube II.
J Switch iCube II off and back
on after 20seconds to reboot
it.
J If iCube II is connected to the
fitting PC via cable, disconnect
it from the cable and perform
reboot as described above.

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