Phonak Q90 User Manual
Phonak Q90 User Manual

Phonak Q90 User Manual

Phonak sky q
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Manufacturer:
Phonak AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland
www.phonak.com
Phonak Sky Q
Q90, Q70, Q50
User Guide

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Summary of Contents for Phonak Q90

  • Page 1 Phonak Sky Q Q90, Q70, Q50 User Guide Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...
  • Page 2: Table Of Contents

    Contents 1. Welcome Step 10. Changing the battery 2. Important safety information: Step 11. Changing the battery in an UltraPower Please read before operating your hearing or SuperPower hearing aid with a aid for the first time secured battery compartment Step 12.
  • Page 3: Welcome

    1. Welcome This user guide is valid for: Your new hearing aid is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading Wireless models companies in hearing technology. Your hearing aid offers Phonak Sky Q90-UP...
  • Page 4: Important Safety Information

    ! Changes or modifications to the hearing aid that before using your hearing aid. were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or A hearing aid will not restore normal hearing and will not the hearing aid.
  • Page 5 IECXXXXX standards. Only use accessories approved professional or physician. by Phonak AG, to avoid any electrical shock. ! In very rare cases, the dome can remain in your ear ! The following is only applicable for persons with canal when removing the hearing tube from the ear.
  • Page 6: Information On Product Safety

    I When you are not using your hearing aid, leave the battery compartment open so that any moisture can I Phonak hearing aids are water resistant and not evaporate. Make sure that you always completely dry waterproof. They are designed to withstand normal your hearing aid after use.
  • Page 7: Hearing Aid Description

    3. Hearing aid description 2. Important safety information I Special medical or dental examination including The following user instructions describe four hearing aid models: The UltraPower (UP), SuperPower (SP), M13 and radiation described below, may adversely affect the the Receiver-In-Canal Technology (RIC) hearing aid. correct functioning of your hearing aids.
  • Page 8 3. Hearing aid description UltraPower and SuperPower model UltraPower and SuperPower model Option A: with classic earmold Option B: Power SlimTube with classic earmold a Right or left indicator (right=red, left=blue) a Power SlimTube b Battery compartment with ON / OFF switch b Classic earmold (detachable) c Volume control d Program button...
  • Page 9 3. Hearing aid description M13 model M13 model Option A: with classic earmold Option B: with dome Option C: with SlimTip a Right or left indicator (right=red, left=blue), placed in a Hearing tube the battery compartment b Earmold: Dome (detachable) b Battery compartment with ON/OFF switch c Retention c Program or volume control button...
  • Page 10: Step-By-Step Instructions For Using The Hearing Aid

    4. Step-by-step instructions for using 3. Hearing aid description the hearing aid RIC model Option A: with cShell Option B: with Dome The following chapter provides step-by-step instructions on how to use your hearing aid. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green.
  • Page 11 4. Using the hearing aid UltraPower and SuperPower model M13 and RIC model To increase the volume, press the volume control Your hearing care professional can configure the push upwards. To decrease the volume, press the volume button as either a volume control or a program selector. control downwards (Fig.
  • Page 12: Step 2. Battery Preparation

    4. Using the hearing aid In order to change a Step 3. Inserting the battery hearing program, press the button displayed Take the hearing aid in your hand (Fig. 3a / 3c) and open (Fig. 1d). the battery door. Insert the battery so that you see the + symbol on the battery (Fig.
  • Page 13: Step 4. Turning On The Hearing Aid

    4. Using the hearing aid Step 4. Turning on the hearing aid The hearing aid is now switched on. It can take up to 15 seconds before it starts. When you wear the hearing Switch on the hearing aid by closing the battery aid, you will hear a start up signal.
  • Page 14 4. Using the hearing aid Step 5.1 Identifying the hearing aid for the Step 5.2 Inserting an UltraPower, SuperPower or M13 right and left ear model with classic earmold Color indicator: Before inserting the earmold, check that the earmold right = red tube is slid over the hearing aid hook correctly.
  • Page 15 4. Using the hearing aid If you have problems inserting the hearing aid, use your Step 5.3 Inserting an UltraPower, SuperPower or M13 other hand to gently pull your earlobe downwards. This model with Power SlimTube with classic earmold opens the ear canal a little more and you can rotate the earmold until it fits correctly.
  • Page 16: Step 6. Adjusting The Volume Control Behind The Ear

    4. Using the hearing aid If you have problems inserting the hearing aid, use your Step 6. Adjusting the volume control behind the ear other hand to gently pull your earlobe downwards. This Step 6.1 Adjusting the volume control behind the ear opens the ear canal a little more and you can rotate the dome until it fits correctly.
  • Page 17: Step 7. Selecting The Hearing Program Behind The Ear

    4. Using the hearing aid Step 6.2 Adjusting the volume control behind the ear Step 7. Selecting the hearing program behind the ear with a M13 or RIC model Step 7.1 Selecting the hearing program behind the ear Your hearing care professional can configure your with an UltraPower or SuperPower model hearing aid push button as either a volume control or a program selector.
  • Page 18: Step 8. Removing The Hearing Aid

    4. Using the hearing aid Step 7.2 Selecting the hearing program behind the ear Step 8. Removing the hearing aid with a M13 or RIC model Step 8.1 Removing an UltraPower, SuperPower or M13 Your hearing care professional can configure your hearing model with classic earmold aid (push) button as either a volume control or a program selector.
  • Page 19: Step 9. Turning Off The Hearing Aid

    4. Using the hearing aid Step 8.2 Removing an UltraPower, SuperPower or M13 Step 8.4 Removing a RIC model with dome model with Power SlimTube with classic earmold Follow the instructions in Step 8.3, as this procedure is Follow the instructions in Step 8.1, as this procedure is identical.
  • Page 20: Step 10. Changing The Battery

    4. Using the hearing aid Step 10. Changing the battery Step 11. Changing the battery in an UltraPower or SuperPower hearing aid with a secured battery Your hearing aid will indicate with a double beep, that compartment the battery soon needs to be changed. You typically have The UltraPower and SuperPower hearing aid models can up to 30 minutes to change the battery, however this can differ and may be considerably shorter.
  • Page 21 4. Using the hearing aid Use your thumb and forefinger and pull the battery Pull the white tab with your fingernail (Fig. 11d) in an compartment to open it up (Fig. 11c). upward direction (Fig. 11e). The battery can only be removed or inserted when the tab is in upwards position (Fig.
  • Page 22 4. Using the hearing aid Push the white tab down over the battery (Fig. 11g) Secure the battery compartment by pushing the latch so that it lies tight over the battery. Lock the battery over the battery compartment (Fig. 11j) until it snaps into by pushing the white tab towards the hearing aid with place (Fig.
  • Page 23 4. Using the hearing aid Step 12. Changing the battery in a M13 hearing aid with Push the battery out of the battery compartment with a tamperproof battery compartment the battery door tool (Fig. 12c). Insert the new battery so that you see the + symbol on the battery (Fig.
  • Page 24: Care And Maintenance

    5. Care and maintenance Diligent and routine care of your hearing aid contributes Your hearing aids are resistant to water, sweat and dust to outstanding performance and a long service life. under the following conditions: Please use the following specifications as a guideline: S The battery door is fully closed.
  • Page 25 5. Care and maintenance Daily I Use of your hearing aid around water can restrict air flow to the batteries causing it to stop working. Inspect the earmold (dome or cShell) and tube for earwax Should your hearing aid stop working after coming and moisture deposits.
  • Page 26: Troubleshooting

    6. Troubleshooting Hearing aids sound softer than usual / no sound Crackling or buzzing noises First check whether you can adjust and make the sound Check the hearing tube and earmold for earwax residue. louder with the volume control. Then check the hearing Check the hearing tube for damage (color changes, tube and earmold for earwax residue and clean if hardening, or cracks) and contact your hearing care...
  • Page 27: Wireless Accessories Description

    7. Wireless accessories description Phonak provides a range of wireless accessories that MP3 player extend the capabilities of your hearing aids in selected situations such as watching TV, talking on the phone and communicating in noise over distance. 7.1 Connecting to audio sources and remote control...
  • Page 28 7. Wireless accessories description 7.2 Communication in noise over distance Roger/FM accessories help communication in noise over distance by wirelessly sending the speaker's voice directly to your hearing aids. Roger/FM include both a microphone and receiver. Some Roger/FM microphones also support input from audio sources via Bluetooth® or cable.
  • Page 29 On the following pages use the pictures to identify the removed. receiver option you have. 7.2.2 Design-integrated receiver Phonak Sky Q with the design-integrated receiver is water resistant. For more information on the water UP and SP model M13 and RIC model resistant properties of your hearing aids, please see chapter 5.
  • Page 30 7. Wireless accessories and FM systems 7.2.3 Audio shoe and universal receiver I Your hearing aids with the audio shoe and universal receiver are not water resistant. UP and SP model M13 and RIC model Your hearing care professional has prepared your hearing aids for use with the audio shoe and universal receiver.
  • Page 31 (Fig. 7.3). Fig. 7.5 I To have Roger/FM automatically turn on when an input signal is detected, Phonak recommends to leave the universal receiver attached when not in Fig. 7.3 use.
  • Page 32: Service And Warranty

    This warranty 8.2 International warranty does not include any services performed by a hearing care Phonak offers a one year limited international warranty, professional in their office. valid starting from the date of purchase. This limited...
  • Page 33: Compliance Information

    M13 model the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose FCC ID: KWC-WHSSAN1 KWC-WHSSANQ address can be taken from the list on www.phonak.com Canada IC: 2262A-WHSSAN1 2262A-WHSSANQ (Phonak worldwide locations). Notice 1:...
  • Page 34 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of With the CE symbol, Phonak AG the FCC Rules and ICES-003 of Industry Canada. These confirms that this Phonak product limits are designed to provide reasonable protection –...
  • Page 35: Information And Description Of Symbols

    10. Information and description of symbols EMC and Radio communications Temperature: –20° to +60° Celsius compliance label Australia. (–4° to +140° Fahrenheit) This symbol indicates that it is Humidity transportation: Up to 90% important for the user to read and (non condensing) take into account the relevant Humidity storage: 0% to 70%, if not...
  • Page 36 Notes...

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