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Summary of Contents for Phonak iView

  • Page 1 User Guide 0682...
  • Page 2: Table Of Contents

    Contents Welcome Description iView accessories Getting started Charging the battery and general battery info Operating time Turning iView ON/OFF Operating range Using iView Information on the screen Reading out the hearing instrument status Possible error messages...
  • Page 3 Reset button Important information Maintenance and care Safety notice Important points Troubleshooting Service and warranty Declaration of conformity Phonak distributors worldwide...
  • Page 5: Welcome

    LCD display. Please read this manual carefully to benefit from all the features of your new iView. Ask your hearing care professional if you have any questions. For further information, please visit the Phonak website www.accessories.phonak.com...
  • Page 6: Description

    Description ON/OFF button Color LCD display Status read out button Mini USB connection Reset button...
  • Page 7: Iview Accessories

    • Case • Lanyard • Power supply Contents may vary depending on country.
  • Page 8: Getting Started

    Charging the battery and general battery info iView has an internal, rechargeable battery. To charge it, connect the charging cable to iView as shown in the picture below. Plug the other end of the charging cable into a power outlet.
  • Page 9 A new battery’s full performance is achieved only after two or three complete charge and discharge cycles. The iView battery can be charged hundreds of times. If the operating time of your iView reduces substantially, please contact your hearing care professional.
  • Page 10: Operating Time

    Getting started Operating time The status of the iView battery is shown with a battery symbol on the screen (see page 12). Battery consumption and the operating time greatly depend on the usage of the device. If used regulary, iView will run for several weeks before needing recharging.
  • Page 11: Operating Range

    Operating range The status read out range is up to 50 cm (20'').
  • Page 12: Using Iview

    Using iView Information on the screen Status of right hearing instrument Status of left hearing instrument iView battery status Hearing instrument program Hearing instrument volume change in dB relative to start-up level Hearing instrument battery status Hearing instrument serial number...
  • Page 13: Reading Out The Hearing Instrument Status

    Reading out the hearing instrument status Press the status read out button to initiate the read out process. After the status is read out successfully, the settings for the left and right hearing instruments will be displayed. If you are trying to read out the status of two hearing instruments, but only one is displayed, reduce the distance and try again.
  • Page 14 Using iView Displayed status information Hearing program Automatic P1–P5 Program 1–5 Program for FM signal only FM+M Program for FM signal and hearing instrument microphone Program for T-coil Program for hearing instrument microphone and T-coil Mute unknown program Ask your hearing care professional for detailed...
  • Page 15 Volume settings The number shows the change in volume relative to the pre-programmed level...
  • Page 16 Using iView Hearing instrument battery status The battery is ok The battery is approaching exhaustion and has to be replaced...
  • Page 17 Serial Number Serial number of the hearing instruments...
  • Page 18: Possible Error Messages

    Using iView Possible error messages In the event that the readout process fails, the following screen will be displayed: Reduce the distance to the hearing instruments and try again. If it still doesn’t work, check if the hearing instruments are turned on or replace the hearing aid batteries and press the read out button again.
  • Page 19 In the event that too many hearing instruments are in range, the following screen will be displayed: Separate the hearing instruments that you want to read out from the others and press the read out button again.
  • Page 20: Reset Button

    Reset button If iView is not responding, press the reset button on the back of the device as shown in the picture.
  • Page 21: Important Information

    Clean iView using a damp cloth. Never use household cleaning products (detergent, soap, etc.) or alcohol to clean the device. When iView is not in use, turn it OFF and store it safely. Protect iView from excessive moisture (bathing, swimming) and heat (radiator, car dashboard).
  • Page 22: Safety Notice

    Important information Safety notice Keep this device out of reach of children under 3 years. Interference with medical devices This device uses low-power, digitally coded transmission to communicate with the hearing instrument. Although unlikely, interference with medical devices such as pacemakers is possible. Interference should not occur with normal use when the device remains 10 cm (4") or more from the body.
  • Page 23: Important Points

    Do not use this device in locations where it is forbidden to use electronic devices. High-powered electronic equipment, larger electronic installations and metallic structures may significantly reduce the operating range. Use only original Phonak accessories.
  • Page 24 Important information Do not make any changes or modifications to this device. Opening iView might damage it. If problems occur which cannot be resolved by following the guidelines in the troubleshooting section of this user guide, consult your hearing care...
  • Page 25 The battery may only be replaced by an authorized service center. Do not remove this cover:...
  • Page 26: Troubleshooting

    A question mark or the information of only one hearing instrument (if you have two) is displayed after performing the readout process Message with three hearing instruments is displayed after performing the read out process iView turns OFF iView is unresponsive...
  • Page 27 Most probable cause Remedy iView may be out Move iView closer of range of hearing to hearing instruments instruments Hearing instruments Turn hearing may be turned OFF instruments ON Hearing instrument Replace batteries batteries may be depleted Too many hearing...
  • Page 28: Service And Warranty

    Phonak warranty null and void. This warranty does not include any services performed by a hearing care professional in their office. This warranty applies to the Phonak products listed below: Serial number: Date of purchase:...
  • Page 29: Declaration Of Conformity

    Declaration of conformity Phonak AG, Laubisrütistrasse 28, CH-8712 Stäfa, Switzerland declares under its sole responsibility that iView is in conformity with the following standards or other standardizing documents: Radio: EN 300 330 EMC: EN 60601-1-2 El. Safety: EN/IEC 60601-1 Implementing the provisions of the MDD 93/42/EEC (Medical Device Directive), R&TTE Directive 1999/5/EC...
  • Page 30: Phonak Distributors Worldwide

    France Phonak France SA, 69500 Bron Germany Phonak GmbH, 70736 Fellbach-Oeffingen EC Representative India Phonak India Pvt. Ltd., 100 034 New Delhi Italy Phonak Italia S.r.l., 20159 Milano Japan Phonak Japan Co., Ltd., Tokyo 101-0044 Jordan Phonak Middle East, 11181 Amman Mexico Phonak Mexicana, S.A.
  • Page 31 Phonak CIS Ltd., Moscow, 115114 Spain Phonak Ibérica S.A., 03008 Alicante Sweden Phonak AB, 117 43 Stockholm Switzerland Phonak AG, Phonak Schweiz, 8712 Stäfa Turkey Phonak Turkey A.S., 34357 Istanbul United Kingdom Phonak UK Limited Warrington, Cheshire WA1 1PP Phonak LLC, Warrenville, IL 60555-3927...
  • Page 32 2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment. Notice 2 This Class B digital apparatus complies with Canadian...
  • Page 33 Notice 3 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 34 The CE symbol is a confirmation by Phonak AG that this Phonak product meets the requirements of directive 93/42/EEC on medical devices and the XXXX R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment. The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives.
  • Page 35 Operating This product has been designed for trouble-free conditions operation without restrictions when used as intended, unless otherwise stated in this user guide. Transportation Temperature should not exceed limits of –20°/60° and storage Celsius at a relative air humidity of 65% for extended conditions periods during transportation and storage.
  • Page 36 Your hearing care professional www.phonak.com...

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