Table of Contents
Advertisement
4.
Click the Transfer button under call 1.
You will hear a sound from your BluStar for Conference Room indicating that the two calls have connected. Both call
appearances are removed from your BluStar for Conference Room screen.
After the call is transferred, any other calls on hold remain on hold.
Cancelling a Consultation Hold Transfer
To Cancel a Consultation Hold Transfer Before the Third Party Answers:
1.
Click Cancel.
2.
Click Pickup to resume the call with the party on hold.
To Cancel a Consultation Hold Transfer after the Third Party Answers:
1.
Click Goodbye.
2.
Click Pickup to resume the call with the party on hold.
Diverting Calls from Your BluStar for Conference Room
Your system administrator can enable/disable a feature on your system that allows incoming calls to be diverted to
another BluStar device if required. When an outgoing call from the BluStar for Conference Room is being diverted to
another destination (i.e. via call forward), the BluStar for Conference Room displays the caller ID (display name and user-
name) of the new destination and the reason for the call diversion. Similarly, at the new destination, the caller ID of the
original call destination displays.
Call Diversion Example:
1.
Tim calls Mark at x400.
2.
Mark's BluStar device is busy.
3.
Mark's BluStar device diverts the incoming call to another destination (Mark has immediate call forwarding set to Roger @ ext. 464).
41-001514-01 Rev00 – 09.2013
Handling Calls
78
Advertisement
Table of Contents
