Aastra BluStar User Manual
Aastra BluStar User Manual

Aastra BluStar User Manual

Sip call server for conference room

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Aastra BluStar
for Conference Room
SIP Call Server User Guide
Release 4.3.0
41-001514-01 Rev00 - 09.2013

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Summary of Contents for Aastra BluStar

  • Page 1 ™ Aastra BluStar for Conference Room SIP Call Server User Guide Release 4.3.0 41-001514-01 Rev00 - 09.2013...
  • Page 2: Software License Agreement

    Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distri- bution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer.
  • Page 3: Table Of Contents

    ....................8 Turning On and Starting the BluStar for Conference Room.
  • Page 4 Call..................76 Diverting Calls from Your BluStar for Conference Room.
  • Page 5 ................110 Contacting Aastra Telecom Support .
  • Page 6: Welcome

    • Aastra BluStar 8000i Desktop Media Phone / Aastra BluStar for Conference Room BAS-Mode Administrator Guide - Provides all of the information on how to configure and deploy the BluStar 8000i and BluStar for Conference Room in BAS mode. •...
  • Page 7 Full state tracking (available, busy, do not disturb) • BluStar Server support allows for enhanced presence capabilities • Calls can be forwarded to voicemail, other BluStar for Conference Room users, mobile phones, or other telephones Contact Database • Full name, organization, address •...
  • Page 8 Language Support • The BluStar for Conference Room User Interface (UI) is available in several different languages. Note: Please contact your system administrator if you want to change the language on your BluStar for Conference Room. 41-001514-01 Rev00 – 09.2013...
  • Page 9: Safety Summary

    Warning! The BluStar for Conference Room complies with Part 15 of the FCC rules and the requirements adopted by the ACTA. On the bot- tom of the equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.
  • Page 10: Installation And Setup

    Installation and Setup The following subsections provide instructions for setting up the BluStar for Conference Room system and connecting it to your network. These instructions assume that Aastra’s recommended additional products are being used with the BluStar for Conference Room. The recommended additional products include: •...
  • Page 11: Placement Options

    (Optional) Used to connect to an analog HD color video camera via a Component video cable. LINE IN Audio Input Used to connect to the Aastra S850i Wireless Base Unit via the provided mono audio cable with 3.5mm male to male connectors. LINE OUT Audio Output Used to connect to the Aastra S850i Wireless Base Unit via the provided mono audio cable with 3.5mm male to...
  • Page 12: Connecting To External Components

    To connect the BluStar for Conference Room to the HD color video camera, perform the following: Connect the HDMI connector end of the DVI to HDMI cable to the HDMI input port marked VIDEO IN on the BluStar for Conference Room.
  • Page 13: Getting Started

    Getting Started This section describes the behavior and startup screens you will see when you turn on and login to your BluStar for Con- ference Room system. Turning On and Starting the BluStar for Conference Room When the user turns on their BluStar for Conference Room it will turn on automatically and show the login screen. The BluStar for Conference Room goes through the following startup process when you plug it in.
  • Page 14: Login Screens

    Refer to User Identity page 45 for feature and configuration details. Login Screens Once the user clicks the Login button the BluStar for Conference Room will go through the following login process: 41-001514-01 Rev00 – 09.2013...
  • Page 15 Getting Started Successful Login and Registration The following image shows the idle home page when the BluStar for Conference Room successfully registers with the SIP call server. 41-001514-01 Rev00 – 09.2013...
  • Page 16 If the BluStar for Conference Room does not register successfully with the SIP call server, the idle homepage displays the user information field in red. If this is the case, log off of your BluStar for Conference Room system, wait momentarily, and attempt to log in again. Note: If registration issues persist, please contact your system administrator for troubleshooting assistance.
  • Page 17: Logging Off

    Getting Started Logging Off You can log off the BluStar for Conference Room from the application (App) menu. From the log off screen, users have the option to do the following: • Log Off • Log Off and Restart •...
  • Page 18: Screen Basics

    Screen Basics When you use your BluStar for Conference Room, you will see and interact with several different applications and con- trols. With the BluStar for Conference Room, all functions can be performed using the keyboard and trackball. An on- screen keyboard is also available if preferred.
  • Page 19 Screen Basics The table below shows the keys that support this feature and their corresponding alternate functions: Alternate Function(s) é, è, ê, ë, ē, ĕ, ė É, È, Ê, Ë, Ē, Ĕ ß, ś, š Ś, Š á, à, â, ã, ä, å, æ, ā À, Á, Â, Ã, Ä, Å, Æ, Ā...
  • Page 20: Home Screen

    Screen Basics Home Screen On the home screen you will see the following: • Time • Date • Call handling indicators • User information • Favorites menu • Open/close applications arrow • Audio/video controls • Telephone feature controls • Applications and telephone connection management Notes: •...
  • Page 21 You can also monitor contacts for state changes (Available [green], Ringing [yellow], Busy [red], and Unavailable [black]) of extensions on the BluStar for Conference Room. Note: Enhanced presence capabilities are available when connected to the BluStar Server. See BluStar Server Interoperability and Enhanced Presence Capabilities page 101 for more information.
  • Page 22 Adding Applications to the Home Screen You can customize the applications that appear on your home screen. The BluStar for Conference Room has several apps that you can open and/or add to your home screen, and you can display up to three apps at one time. From the App menu, users can easily add or replace apps to one of the three frames on the home screen.
  • Page 23: Call Screen

    Screen Basics To Minimize or Maximize the Opened Applications: Click the open and close application arrow. Call Screen The call screen appears when you are participating in a call. In addition to showing the image(s) and name(s) or number(s) of the people you are talking to, the Call Appearance Bar provides the call status for the current call, and includes the party’s name and elapsed call time.
  • Page 24 During a conference call, remote camera control functionality is restricted to the BluStar for Conference Room HD cam- era owner and the conference moderator/host (i.e. the conference call initiator). When in an active call with a BluStar for Conference Room user, select the Options button on the video call screen. Select the Camera button.
  • Page 25: Lock Screen

    Screen Basics Lock Screen For reasons of security, your BluStar for Conference Room’s screen can be locked by clicking the Lock Screen button in the application menu, or from a period of system inactivity (configured by your system administrator). When the preset period of system inactivity is reached, a pop-up window appears informing you that the screen is about to be locked.
  • Page 26: Telephone Feature Controls

    Telephone Feature Controls The BluStar for Conference Room has the following telephone feature controls that appear on the Home (or Idle), Call, Conference, and Hold screens. The following images show what applications and controls are available on each screen. You will also notice that different...
  • Page 27 For more information, see “Making Calls” page 68. Displays information about each call that came to your system. The BluStar for Conference Room logs the name and number of the caller, and the date and time of the call. For more information, see “History”...
  • Page 28: Do Not Disturb (Dnd)

    39 and “Video Voicemail Client”on page 90. Allows you to transfer a call to another number, or to connect two active calls together and remove the calls from your BluStar for Conference Room screen. For more information, see “Transferring a Call” page 76.
  • Page 29: Contacts

    Telephone Feature Controls Contacts Your system administrator can populate your contacts or you can use your Microsoft Exchange personal contacts (see Contacts page 54 for more information). On the contacts screen you will see your address book that contains contact buttons, contact folders, an alphabetic menu, a search field, and links to your favorites, directory, and call history.
  • Page 30 Enhanced Presence Capabilities page 101 for more information. Contact buttons for BluStar for Conference Room users can show their status on the left-hand side of the button. The fol- lowing statuses can be seen on the BluStar for Conference Room: •...
  • Page 31 Telephone Feature Controls To Search for a Contact: In the telephone feature controls, click the Contacts button. Click either (All Entries), (Unfiled Entries), or a created folder (e.g. Sales). Click the Search text field and type in the contact search details. Note: Searches can be conducted by first name, last name, or company name.
  • Page 32 Telephone Feature Controls To Add a New Contact: In the telephone feature controls, click the Contacts button. Click the + Add Contact button. Enter in the details under the name, numbers, addresses, email/URL, and folders buttons. Click Done. To Add a Contact from Favorites: In the telephone feature controls, click the Contacts button.
  • Page 33 Telephone Feature Controls To Add a Contact from History: In the telephone feature controls, click the Contacts button. Click the Go to History button. Click the arrow on the contacts button. Click the + Add Contact button. Click Done. To Add a Contact Folder: In the telephone feature controls, click the Contacts button.
  • Page 34 Click a box that you want to edit (e.g. Work). Edit the information. Note: Do not include the special character “|” in any string that is to be displayed on the BluStar for Conference Room. Click Done. Deleting a Contact Users can delete a contact from all folders.
  • Page 35 Telephone Feature Controls Click the x Delete Contact button. You will see the following message: Are you sure you want to erase Contact from all personal address book folders? Note: If the contact was added as a favorite, the message will also state, “Favorite attached to this contact will also be deleted. ” Deleting a contact that has been added as a favorite will automatically delete the corresponding entry in the Favorites menu.
  • Page 36 Telephone Feature Controls Displaying Contact Names In Order of Preference By default, contact names are displayed in order of first name then last name, separated by a comma. If you prefer, the option is available to display contacts in reverse order (i.e. last name, first name). To Display Contact Names in Reverse Order: In the telephone feature controls, click the Contacts button.
  • Page 37: Directory

    LDAP directory (the LDAP directory is often the company directory), a button will be available next to All Global Entries. The LDAP directory name is configurable by your system administrator (e.g. the “BluStar Trial” button in the image below represents the LDAP directory). When selected, directory entries located on the LDAP server are displayed on screen.
  • Page 38 Select a directory by pressing one of the directory buttons as per the configuration of your system (e.g. in the figure above All Global Entries or BluStar Trial). Search by entering the criteria in the search input field (indicated by the magnifying glass icon).
  • Page 39: Favorites

    You can add and delete contacts to your Favorites menu. You can also monitor contacts for state changes (Available [green], Ringing [yellow], Busy [red], and Unavailable [black]) of extensions on the BluStar for Conference Room. Contact status is configurable in SIP Call Server mode (see...
  • Page 40 Telephone Feature Controls To Add a Contact to Your Favorites: In the telephone feature controls, click the Contacts button. Click the arrow on a contact button to open the contact’s information screen. Click the Add to Favorites button. Click Done. You will now see your contact in your Favorites menu on the home screen.
  • Page 41: Search

    Busy Lamp Field (BLF) The BLF feature on the BluStar for Conference Room allows users to monitor their favorite contacts (speed dial list) for state changes. BLF monitors the status (Available [green], Ringing [yellow], Busy [red], and Unavailable [black]) of extensions on the BluStar for Conference Room.
  • Page 42 Telephone Feature Controls To Open the Search Screen: In the telephone feature controls, click the Search button. The button is outlined in green, indicating that your favorites is open. To Search for a Contact: Click the Search button. Scroll through the contacts under the contacts, favorites, directory, or history headings. Click a contact button to call them.
  • Page 43: History

    History The history screen displays information about each call that you have either received, missed, or dialed. The BluStar for Conference Room logs the name and number of the caller, and the date and time of the call. Call history is sorted by call sequence and divided into two folders at the top of the screen: All (calls) and Missed (calls).
  • Page 44: Voicemail

    Contact your system administrator for more information. The BluStar for Conference Room displays up to 99 voicemail messages for an account even if the number of voicemail exceeds the limit.
  • Page 45: Audio/Video Controls

    Audio/Video Control Description Allows you to adjust the ringer volume on your BluStar for Conference Room. You can decrease the volume by pressing the (-) sign and increasing it by pressing the (+) sign. To change the volume of incoming calls, button clicks etc. users can go to the sounds screen in the tools menu, see “Sounds”on...
  • Page 46 Audio/Video Controls Magic Mirror Screen The Magic Mirror screen shows you a full size view of the video image that your BluStar for Conference Room camera sends to others. To Activate the Magic Mirror Screen: Click Magic Mirror in the Audio/Video control menu.
  • Page 47 Audio/Video Controls To Select Video Input Type: Click the Audio Video button. Click Magic Mirror then the Options button. Click on the Video In button corresponding to the type of video input to which the HD camera is connected (i.e. HDMI or Component).
  • Page 48: App And Telephone Connection Management Controls

    Shows you how many lines are in use (top-left corner) and how many callers you have placed on hold (top- right corner). Note: Replaces the calls on hold icon when BluStar for Conference Room systems are configured for Shared Call Appearance (SCA). For more information, see ““Shared Call Appearance (SCA)”...
  • Page 49: Application Menu

    Application Menu The BluStar for Conference Room has the following applications: • Tools • About • Lock Screen (see Lock Screen page • Log Off (see Logging Off page • Status • Feedback • Calculator • Clock • Currency Converter •...
  • Page 50: Tools

    Notes: • If a BluStar for Conference Room is in a locked state before a forced restart, the device will still retain its locked state after it is restarted and automatically logged in.
  • Page 51 When a BluStar for Conference Room is restarted due to a cold reboot (i.e. software upgrade, power failure, or power cycle), a randomized countdown will appear on screen before the device automatically logs in. In such situations, you can choose to login immediately by selecting the Autologin Now button or simply wait until the countdown ends.
  • Page 52 Application Menu To Configure the Account as a Default Autologin Account Log in to the BluStar for Conference Room using the account you wish to configure as the autologin account. Click the App Menu button. The App Menu button is outlined in green, indicating that it is opened.
  • Page 53 Application Menu Sounds From the sounds menu, you can alter the sound duration, type of sound, and volume for the following: • Incoming Call • Incoming Call Waiting • Outgoing Call • Outgoing Call Failed • Transfer Succeeded • Button Click •...
  • Page 54: Call Handling

    Home screen. Video Rates Allows users to independently configure the maximum video data transmit and receive rates when in calls with BluStar 8000i/BluStar for Conference Room and non-BluStar 8000i /non-BluStar for Conference Room devices.
  • Page 55 Click the Max 8000i Transmit button and select the desired rate (i.e. the maximum transmit rate in Kbps when in calls with BluStar 8000i/BluStar for Conference Room devices). Click the Max 8000i Receive button and select the desired rate (i.e. the maximum receive rate in Kbps when in calls with BluStar 8000i/BluStar for Conference Room devices).
  • Page 56 During a call, if the “Allow Secured Calls” option is enabled and your Administrator has configured Transport Layer Secu- rity (TLS), the following icons may appear on screen throughout the duration of the call indicating the BluStar device’s level of security:...
  • Page 57 Click the Same as Weekdays button if your weekend work schedule is the same as your weekday work schedule. Note: The term “weekday” for the Power Saving Schedule feature on the BluStar for Conference Room refers to the days from Monday to Friday. The term “weekend” refers to Saturday and Sunday.
  • Page 58 Eco-Off mode until the next scheduled power saving period. • If the BluStar for Conference Room is in an active call or in use at the time Eco-Off mode is set to initialize, Eco-Off mode will be delayed until the BluStar for Conference Room is idle.
  • Page 59 Users can import their Microsoft Exchange contacts into their BluStar for Conference Room address book. This allows users to stay in sync with their business contacts. Any changes (i.e. create, modify, or delete) made to contacts on the BluStar for Conference Room and/or on their PC will automatically update the Microsoft Exchange contacts in real time.
  • Page 60 Application Menu To Configure Microsoft Exchange Contacts Click the App Menu button, Tools, then the Contacts button. Click the Use Microsoft Exchange Personal Contacts button. Notes: • When you select this option you wont be able to access your personal contacts that have been set up by your administrator.
  • Page 61 Application Menu Select Use Login Credentials if your BluStar for Conference Room user name and password is the same as your Micro- soft Exchange user name and password. OR keep this option unselected and manually enter in your Microsoft Exchange Domain (optional for Exchange 2003, not required for Exchange 2007 SP1 or Greater), Username, and Password.
  • Page 62 Enter the LDAP Base DN. For example, “dc=acme, dc=com”. The base DN is the initial filter for every LDAP request. Select Use Login Credentials if you want to connect to the LDAP server using the BluStar for Conference Room user name and password.
  • Page 63: About

    Provides software, hardware, copyright, restrictions, and limited rights information for the BluStar for Conference Room system. Status The status screen displays current operating status and version information for the BluStar for Conference Room. Network Info Displays network address and link status for the system’s network connection. If ATM is connected, network info provides a link to view the UNI configuration settings.
  • Page 64 Displays details about the system processes, up time, CPU load, and memory usage. Server Configuration Files Displays which server configuration files (i.e. security.tuz, aastra.cfg/tuz, <model>.cfg/tuz, and <mac>.cfg/tuz) and licences have been downloaded successfully at boot up. Transfer failures of any critical files (e.g. aastra.cfg) are indicated in bold red. User Configuration Files Displays which user configuration files (i.e.
  • Page 65: Feedback

    Feedback A feedback application may be available in the App menu that you can use to send comments and/or report issues directly to Aastra Telecom from your BluStar for Conference Room system. Note: The feedback application must be enabled by a system administrator.
  • Page 66: Clock

    Application Menu Clock The clock app shows the time and date for a selected city on a world sunlight map. This live map shows the earth’s pat- tern of sunlight and darkness. The clock app is designed to fit in the top frame on the home screen. To Select a City Click the Clock app.
  • Page 67: Currency Converter

    Application Menu Currency Converter A Currency Converter application is available allowing users the ability to easily find and view the latest currency exchange rates as well as quickly convert one currency to another. Users can choose which currencies to convert and see the conversion rates by selecting the currencies from the two drop- down lists.
  • Page 68 Application Menu To Add or Delete Favorite Currencies: Select the Currency app. Select the Options button then Configure. Type in the country, type of currency, or currency code in the search field. Select a currency from the results of the search. The selected currency will be added to your Favorite Currencies list.
  • Page 69: Stocks

    Application Menu Stocks On the stocks screen, you can monitor various stocks. Up-to five stocks can be displayed on the screen at one time. The Options button opens the Stock Options Menu, where you can add, delete, or change the order of your stocks. Notes: •...
  • Page 70 Application Menu To Delete a Stock Click the Stocks app. Click the Options button then Configure. Click the red (-) sign beside a Monitored Stock. If you don't have to configure anything else on the screen, press Done. To Change the Order of Your Stocks Click the Stocks app.
  • Page 71: Weather

    Application Menu Weather On the weather app, you can see the Current and 5-day forecast for up to seven locations at one time. Simply click, hold, and drag across the weather screen to show each location. The Options button opens the Weather Options Menu, where you can do the following: •...
  • Page 72 Application Menu To Delete a Location: Click the Weather app. Click the Options button then Configure. Click the red (-) sign beside a Saved Location. If you don't have to configure anything else on the screen, press Done. To Change the Order of your Saved Locations Click the Weather app.
  • Page 73: Making Calls

    Making Calls This section describes how users can make a call on their BluStar for Conference Room using the BluStar for Conference Room UI. Notes: • During calls, alerts may occasionally appear on screen notifying you that the BluStar for Conference Room is experi- encing degraded network performance.
  • Page 74 Making Calls To Make a Call Using the Dial Pad: Click the Dial Pad button to bring up the dial pad. Type in the SIP URL or number using the dial pad/keyboard. (Click Backspace to delete incorrect entries or cancel to Clear the entire entry.) Click Dial.
  • Page 75: Using The Speakerphone

    Making Calls To Make a Call Using Contacts and Directory: Click the Contact button for your personal contacts or the Directory button for contacts available to all authorized users on your BluStar for Conference Room. Click the desired folder Note: The folders in the global directories panel are controlled by the system administrator.
  • Page 76: Receiving Calls

    If you receive a second call at the same time, you will see a second call menu appear on the screen. If you answer the first call, the second call menu will still appear on your screen. If you answer the second call, the BluStar for Conference Room will automatically put the first call on hold.
  • Page 77: Incoming Intercom Calls

    Receiving Calls To Video Answer a Call: Click the Video Answer button and deselect the voice only button. You will see the caller if they do have not disabled their camera. Click Goodbye to end the call. To Decline a Call: If you wish to decline the call, click Ignore to automatically disconnect the call.
  • Page 78: Handling Calls

    Handling Calls You can handle calls on the BluStar for Conference Room by placing calls on hold, transferring calls, and joining calls in a conference. Notes: For detailed instructions on how to handle calls using the S850i Wireless Conference Phone System, please refer to the Aastra S850i Wireless Conference Phone System documentation suite.
  • Page 79: Ending Calls

    Handling Calls To Add a Contact: During a call, click the Options button. Click Add Contact. The contact will automatically be added to your contacts. If you have already added the contact, a message will appear on the screen saying: “# is already in your personal address book”.
  • Page 80: Placing A Call On Hold

    Handling Calls Placing a Call on Hold To Place a Call on Hold: You can place an active call on hold by pressing the Hold button. The Pickup button appears on the screen indicating that the call is on hold. Note: When a call is on hold, the party on-hold is not able to see or hear you.
  • Page 81: Transferring A Call

    This method allows you to transfer a call to another number, or to connect two active calls together and remove the calls from your BluStar for Conference Room screen. During a call, click the Transfer button. The call is now on hold pending completion of the transfer.
  • Page 82 Dial a number or SIP URL using the dial pad and click Dial. You will hear a sound from your BluStar for Conference Room indicating that the call on hold is connected to the selected contact. The call appearance for the call that was transferred is also removed from your screen.
  • Page 83: Diverting Calls From Your Blustar For Conference Room

    Call Diversion Example: Tim calls Mark at x400. Mark’s BluStar device is busy. Mark’s BluStar device diverts the incoming call to another destination (Mark has immediate call forwarding set to Roger @ ext. 464). 41-001514-01 Rev00 – 09.2013...
  • Page 84 Handling Calls Tim’s BluStar for Conference Room system displays the name and extension of where the call is being diverted to and the reason for diverting the call. Roger’s BluStar device accepts the call and displays the name (or number) of the BluStar for Conference Room of the incoming call (Tim) and the name (or number) of the original destination (Mark).
  • Page 85: Conference Calls

    • If a video conference is not able to be established due to the limitations of the participating device, the BluStar for Conference Room will add the party as an audio device up to a maximum of a 3-way conference.
  • Page 86 Conference Calls Initiating a Conference To Initiate a Conference: While in an active call, click Add Participant. You can click Cancel Add if you decide to not add a participant. The active call will now be placed on hold. Select a contact you wish to add to the conference (from favorites, contacts, directory, etc.) When connected, you may converse privately with the called party prior to joining the party to the conference call.
  • Page 87 Conference Calls To answer an incoming call and join it to an existing conference call, do the following: On the incoming call appearance, click the Pickup button to answer. The conference call will be placed on hold. If you wish to decline the call, click the Goodbye button to terminate the incoming call. Note: Any existing party in the conference call may add parties to the conference call.
  • Page 88: Ending A Conference

    Conference Menu Options The Conf Menu button in the telephone feature controls menu allows you to change the conference mode. Conference Call Screen Modes The BluStar for Conference Room can display conference calls in the following modes: • Automatic mode •...
  • Page 89 Force Landscape Mode When landscape mode is used in a three-way conference call, the BluStar for Conference Room will scale down and display the two video streams side-by-side in landscape format.
  • Page 90 Conference Calls When landscape mode is used in a four-way conference call, the BluStar for Conference Room will display two of the video streams side-by-side and one video stream below all in landscape format. Manually Changing the Screen Mode Once a conference call has been established, you can manually change the mode.
  • Page 91: Additional Features

    BluStar for Conference Room system and by a BluStar 8000i user on the user’s BluStar 8000i terminal. It is also useful in general situations where there is a need to handle incoming calls on a main line from multiple locations.
  • Page 92 Additional Features The following table details UI behavior during the different line states for users not involved in a call using an SCA config- ured line. State Call Appearance Bar Expanded Call Appearance Bar Seized Ringing Active Call (Barge-In Disabled) Active Call (Barge-In Enabled) On Hold...
  • Page 93 SCA Call Bridging The BluStar for Conference Room also includes an enhanced SCA for servers that support call bridging and allows two or more SCA users to be connected in a call with a third party. Refer to the following example: SCA device 1 answers.
  • Page 94 Additional Features Line States and Device Status Indicators The following table details UI behavior during the different line states for users involved in an SCA bridged call. The UI behavior for each device are independent of each other (i.e. not linked) when involved in an SCA bridged call. State Call Appearance Bar Expanded Call Appearance Bar...
  • Page 95: Video Voicemail Client

    Using the BluStar for Conference Room Video Voicemail Client If the video voicemail client feature is configured on the respective BluStar for Conference Room system, pressing the tele- phone feature controls voicemail button initiates the video voicemail client.
  • Page 96 Additional Features Inbox Menu The video voicemail client’s inbox menu allows you to view message details, play or delete messages, call the phone number associated with a respective message, and choose whether or not to mark a message as played or unplayed. The inbox menu also shows your usage details, such as the number of messages in your inbox, the combined duration of all the messages in your inbox, as well as the total number of messages and total duration allowed as per your account limit.
  • Page 97 Messages are listed from most recent (on top) to least recent (on the bottom). If you have a large number of messages, you can scroll through the list of entries by clicking, holding, and moving up and down the list. The BluStar for Conference Room will connect to the voicemail server and play the voicemail message in full-screen mode.
  • Page 98 Click the Callback button beside the applicable message entry to call the phone number associated with the voicemail message. The BluStar for Conference Room will automatically initiate a call using the associated phone number. Click Done to close the video voicemail client.
  • Page 99 Additional Features Settings Menu The settings menu allows you to configure your voicemail account settings. The video voicemail client allows you to directly configure the following account-related items: • Mailbox Mode: – Selecting “Answering and Recorder” allows callers to record/leave a voicemail message. –...
  • Page 100 Additional Features – “Answering Only” can be used to record your outgoing mailbox greeting when the “Answering Only” mode is selected. • Mailbox greetings: – Allows you to set the mailbox greetings to use in both “Answering and Recorder” and “Answering Only” mode. –...
  • Page 101 The BluStar for Conference Room will connect to the voicemail server and play the recorded greeting message. A “Playing Greeting Message” menu will appear allowing you to restart, rewind, stop, pause, or fast forward the recorded greeting message.
  • Page 102 The BluStar for Conference Room will connect to the voicemail server and start the recording process. A “Recording Greeting Message” menu will appear revealing the amount of time you have to record your temporary greeting message.
  • Page 103 Additional Features To Select the Mailbox Greeting to Use for Each Mailbox Mode In the telephone feature controls, click the Video Mail button. The video voicemail client’s inbox menu is displayed. In the video voicemail client, click the Settings menu button. The button is outlined in green, indicating that the settings menu is open.
  • Page 104 Additional Features Options Menu The options menu allows you to set your video voicemail client user preferences. The following options are available: • Warn Before Permanently Delete Messages or Greetings: – Enabling this option will display a prompt asking you to confirm your action when deleting a message or greeting. –...
  • Page 105 Additional Features – Disabling this option will remove the mailbox usage details section from the inbox menu (allowing for a larger mes- sage viewing area). This option is enabled by default. Note: Pressing the Default button at any time will reset the above options to their default settings. To Configure User Preferences in the Options Menu In the telephone feature controls, click the Video Mail button.
  • Page 106: Blustar Server Interoperability And Enhanced Presence Capabilities

    BluStar for Conference Room. BluStar for Conference Room users are able to monitor the status for any contacts connected to the BluStar Server through their Favorites, Search, Contacts, History, and Directory menus as well as obtain more detailed status information through an individual’s partial contact information display or full contact information page.
  • Page 107 (if configured on the BluStar Server) such as the appointment’s subject. Note: Additional appointment details may be displayed as simply “Private Data” in which case the BluStar Server has been configured to not display the appointment’s subject line.
  • Page 108 User Information Button and Manually Overriding Presence Status When connected to the BluStar Server, the User Information section (located at the top of the Home screen) becomes a selectable button and shows you your current presence status that is being displayed to all of your contacts.
  • Page 109 Additional Features As the states can be aggregated from multiple sources, the BluStar device will display the state with the highest priority. For example, if your status is “Available” but you are in a meeting as per the schedule on your Microsoft Exchange calendar, your presence status will be displayed as “In a Meeting”.
  • Page 110 Presence and Telephony Do Not Disturb Synchronization When the telephony DND feature is enabled on the BluStar device (as configured by your System Administrator), the “Do Not Disturb” presence status is synchronized with the telephony DND feature. If the telephony DND feature is disabled the “Do Not Disturb”...
  • Page 111 Additional Features More... Menu Selecting More... accesses a menu allowing you to select an override option and enter in personalized status text. For example, you can select the “Busy” override option and then type “Out to lunch” as status text. After selecting the Done button, your presence status will change accordingly.
  • Page 112 • The More menu can alternatively be accessed by selecting the Presence application button on the App Menu. • Overriding the current status is only applicable until your next scheduled event. For example, when the BluStar Server is aggregating status information from your Microsoft Exchange calendar as well as your BluStar device, if you override your status from “Available”...
  • Page 113 Additional Features To Override Your Current Presence Status: Select the User Information button located on the top of the Home screen. Select a presence setting from the following list (e.g. Do Not Disturb): The User Information button will be updated to reflect the presence setting change you made. 41-001514-01 Rev00 –...
  • Page 114 Additional Features To Override Your Current Presence Status and Include a Status Note Select the User Information button located on the top of the Home screen and then the More... option Select the Presence button located on the App Menu. Using the New Status drop-down menu, select an override option (e.g.
  • Page 115: Visual Enhancement Feature

    A feature can be enabled by your Administrator that can be used to display visual aids (i.e. icons) for the presence color sta- tus bars and line state indicators for the BluStar interoperability feature and the color status bars for the BLF feature. This allows users that have a color vision deficiency to differentiate presence status, line states, or BLF status by icon rather than by color.
  • Page 116: Contacting Aastra Telecom Support

    Contacting Aastra Telecom Support If you have read this document, and consulted the Troubleshooting section of your system model’s manual and still have problems, please contact Aastra Telecom Support via one of these methods: North America • Toll Free 1-800-574-1611 •...
  • Page 117: Exclusions

    (1) year period from the date of original purchase (“Warranty Period”). If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the prod- uct at no charge, if returned within the Warranty Period.
  • Page 118: Exclusions

    Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 119: Warranty Repair Services

    Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 120: Index

    Index audio/video .........................40 language support ......................3 LDAP directory ......................56 lock screen ........................20 BluStar Application Server ..................1 logging in ........................8 logging off ........................12 call blind transfer ......................76 magic mirror screen ....................41 call appearance ....................18 Microsoft Exchange contacts ................54 call screen ......................18...
  • Page 121 While every effort has been made to ensure accuracy, Aastra Telecom Inc. will not be liable for tech- nical or editorial errors or omissions contained within this doc- umentation. The information contained in this documentation is subject to change without notice.

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