Fault diagnosis
4.4
Noise
Fault
Humming noise
Running noises from the drum bearing
Clicking noises
"cln" or (LED) progress bar "Heat ex-
changer being rinsed" on the display
Rattling noises
Banging noises
Pulsating noises
Slurping noises
Slurping pump
Buzzing noise
2015-09-07 / DIS 113_58300000171499_ara_en_c
Possible cause
Compressor humming
Drum has been heavily overloaded.
Appliance has been damaged during
transport.
Lifting magnet has attracted during auto-
matic cleaning.
Hard components on the laundry load, e.g.
buttons, buckles and zips, rattle against
the drum while the programme is running.
Bent cooling pipes
Axle on drum no longer straight
Damage to bearing
Drum cracked
Rolling rollers out of round
Rolling rollers can become out of round if
immobile for a long time
Appliances with steam generator: If pro-
grammes use steam, steam is blown
through the drum.
Condensation pump is running dry
Cooling fan has activated.
Copyright by BSH Hausgeräte GmbH
Troubleshooting
► Compressor starting up
► Not a fault
► Replace drum and drum bearing.
► Replace drum and drum bearing.
► Not a fault.
► No error
► Bend pipes back into shape
► Check axle for quiet running by rotating drum
► Replace drum if necessary
► Replace bearing
► Replace drum
► Replace rolling rollers
► Let appliance run with laundry inside. Rolling rollers will readjust themselves
► Not a fault.
► No condensation in the base group, pump is drawing air.
► Not a fault
► Ventilate room adequately.
► See instruction manual
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