Fault diagnosis
4.3
Odours
Fault
Smell of oil
Chemical odour
Plastic odour / melted
Charred smell
Musty odour
Deposits in the water system caused
by:
2015-09-07 / DIS 113_58300000171499_ara_en_c
Possible cause
Drawing oil from production still on the
drum.
Not a fault.
Detergent, fabric softener, scented cloths.
Fan wheel scraping on process air duct
Drum overloaded.
Foreign object(s) in the appliance.
Plugs/components scorched.
Insufficient detergent dosage
Washing at low temperatures <60 ° C
Incorrect wash programme (e.g. short pro-
grammes)
No dryer ventilation
Copyright by BSH Hausgeräte GmbH
Troubleshooting
► Wipe out the drum using a damp cloth
► Customer advice: evaporates quickly, no influence on the laundry
► Change detergent, fabric softener or scented cloths.
► If possible do without fabric softener and scented cloths.
► Wipe drum with a damp cloth.
? Install repair set [ 11003634]
►
Replace scraping fan wheel (Page 56)
► Remove foreign object(s).
► Replace plugs/components.
► Adapt washing behaviour.
► Clean container tray and fluff sieve shaft with hot water.
► Adapt washing behaviour
► Rinse out bottom group with hot water (sensor test programme) If extreme, then
clean bottom group completely.
► Advise customer:
► Select a wash programme with increased temperature and washing powder more
frequently
► Leave door open.
► Advise customer:
► Clean inner area of the door and seals
Page 29 of 65