Excluding Orion Data Directories From Anti-Virus Scanning; Exclude For Windows Xp/Server 2003; Exclude For Windows Vista/7/Server 2008; Running Solarwinds Udt - SolarWinds User Device Tracker UDT Quick Start Manual

installation. The following procedure deactivates currently installed licenses that
can then be transferred to a new installation.
To deactivate currently installed licenses:
1. Click Start > All Programs > SolarWinds > SolarWinds License
Manager.
2. Check the products you want to deactivate on this computer.
3. Click Deactivate.
4. Specify your SolarWinds Customer ID and password when prompted, and
then click Deactivate.
Note: Deactivated licenses are now available to activate on a new computer.
When you have successfully deactivated your products, log on to the computer on
which you want to install your products, and then begin installation. When asked
to specify your licenses, provide the appropriate information. The license you
deactivated earlier is then assigned to the new installation.
Excluding Orion Data Directories from Anti-Virus
Scanning
Anti-virus programs may lock files used by the SolarWinds Job Engine v2 during
scanning. This can cause the SolarWinds Job Engine v2 services to stop and
restart, causing delayed polling and gaps in data for a poll cycle.
SolarWinds recommends that you exclude certain Orion data directories
(depending on your Windows platform) from your anti-virus scanning to improve
performance and stability:

Exclude for Windows XP/Server 2003

C:\Documents and Settings\All Users\Application Data\SolarWinds

Exclude for Windows Vista/7/Server 2008

C:\ProgramData\SolarWinds

Running SolarWinds UDT

To run SolarWinds UDT:
Click Start > All Programs > SolarWinds Orion > Orion Web Console.

Excluding Orion Data Directories from Anti-Virus Scanning

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