SolarWinds UDT Manuals

Manuals and User Guides for SolarWinds UDT. We have 1 SolarWinds UDT manual available for free PDF download: Administrator's Manual

SolarWinds UDT Administrator's Manual

SolarWinds UDT Administrator's Manual (367 pages)

User Device Tracker

Brand: SolarWinds | Category: GPS | Size: 2 MB

Table of Contents

Table of Contents
3
Introduction to UDT
19
- What Is a Device
  19
  - What Solarwinds User Device Tracker Offers
    19
  - How Solarwinds User Device Tracker Works
    20
Installing Solarwinds User Device Tracker
21
- Scalability
  21
Discovering and Adding Network Devices
36
Adding Active Directory Controllers and Users
46
- Managing Active Directory Credentials
  46
Managing the UDT White List
52
- Enabling DNS Resolution for Wireless Nodes
  53
Managing UDT
58
- Getting Started with Orion
  59
  - Discovery Central
    59
    
    Network Sonar Discovery
    60
    
    Add a Node
    60
    
    Node & Group Management
    60
    
    Manage Nodes
    60
    
    Manage Dependencies
    60
    
    Manage Groups
    60
  - Accounts
    61
    
    Manage Accounts
    61
    
    Account List
    61
  - Credentials
    61
    
    Manage Windows Credentials
    61
  - Customize
    61
    
    Customize Menu Bars
    61
    
    Color Scheme
    62
    
    External Websites
    62
  - Manage Alerts
    62
    
    Manage Advanced Alerts
    62
  - Product Updates
    63
    
    Available Product Updates
    63
    
    Solarwinds Product Team Blog
    63
  - Views
    63
    
    Manage Views
    63
    
    Add New View
    64
    
    Views by Device Type
    64
  - Settings
    64
    
    Web Console Settings
    64
    
    Polling Settings
    64
    
    Orion Thresholds
    64
    
    UDT Settings
    64
  - Details
    65
    
    Database Details
    65
    
    Polling Engines
    65
    
    Orion Platform Details
    65
    
    License Details
    65
Configuring Solarwinds UDT
66
- Port Management
  66
  - Manage Ports
    66
  - User Device Tracker Discovery
    66
- Track Users and Endpoints
  66
- UDT Settings
  67
  - Polling Interval
    67
  - Data Retention
    67
  - Port Thresholds
    67
  - View UDT Job Status
    68
  - Advanced Settings
    68
- License Summary
  68
  - UDT License Summary
    68
- Thwack Community
  68
Viewing Status: Device, Port, User, SSID
70
- Using the Device Tracker Summary
  70
Common Tasks with Solarwinds UDT
79
Alerting and Reporting
90
- Editing Alerts
  90
  - Configuring Solarwinds UDT Alerts
    90
    
    Configuring a Default UDT Alert
    91
    
    Setting up the Alert Trigger Action
    91
  - Creating Solarwinds UDT-Specific Reports
    93
    
    Using Predefined Solarwinds UDT Reports
    93
    
    Viewing and Editing Reports
    94
    
    Filtering and Grouping Data in Resources
    98
    
    SQL Syntax
    98
    
    SWQL Syntax
    99
Solarwinds Core Components
102
- Discovery Central
  102
Managing the Orion Web Console
117
- Logging in for the First Time as an Administrator
  118
  - Windows Authentication with Active Directory
    118
  - Using the Web Console Notification Bar
    119
  - Navigating the Orion Web Console
    120
    
    Using Web Console Tabs
    120
    
    Using and Disabling Web Console Breadcrumbs
    121
  - Administrative Functions of the Orion Web Console
    122
    
    Changing an Account Password
    122
    
    Orion Website Administration
    122
    
    Viewing Secure Data on the Web
    127
    
    Handling Counter Rollovers
    127
  - General Thresholds
    128
    
    General Threshold Types
    128
    
    Setting General Thresholds
    130
  - Customizing Views
    130
    
    Creating New Views
    131
    
    Editing Views
    131
    
    Configuring View Limitations
    133
    
    Copying Views
    134
    
    Deleting Views
    134
    
    Views by Device Type
    134
    
    Resource Configuration Examples
    135
  - Using the Orion Web Console Message Center
    144
  - Exporting Views to PDF
    145
  - Creating a Custom Summary View
    145
  - Creating and Editing External Website Views
    146
  - Customizing the Orion Web Console
    147
    
    Customizing Web Console Menu Bars
    147
    
    Changing the Web Console Color Scheme
    149
    
    Changing the Web Console Site Logo
    149
    
    Configuring the Available Product Updates View
    150
    
    Updating Your Solarwinds Installation
    150
  - Orion Web Console and Chart Settings
    151
    
    Web Console Settings
    151
    
    Chart Settings
    152
    
    Discovery Settings
    153
  - Using Node Filters
    153
    
    Applying a Node Filter
    153
    
    Example Filters with Associated SQL Queries
    153
    
    Valid Status Levels
    154
  - Custom Charts in the Orion Web Console
    154
    
    Customizing Charts in the Orion Web Console
    154
    
    Custom Node Charts
    156
    
    Custom Volume Charts
    157
    
    Custom Chart View
    158
  - Custom Object Resources in the Orion Web Console
    160
    
    Editing a Custom Object Resource
    160
    
    Selecting Custom Objects and Resources
    160
    
    Available Custom Resources
    161
  - Integrating Solarwinds Engineer's Toolset
    161
    
    Configuring a Toolset Integration
    161
    
    Adding Programs to a Toolset Integration Menu
    162
  - Accessing Nodes Using HTTP, SSH, and Telnet
    164
  - Using Integrated Remote Desktop
    164
  - Managing Orion Web Console Configurations
    164
    
    Creating a Web Console Configuration Backup
    165
    
    Restoring a Web Console Configuration Backup
    165
    
    Clearing a Web Console Configuration
    166
Managing Devices in the Web Console
167
- Adding Devices for Monitoring in the Web Console
  168
Managing Groups and Dependencies
179
- Managing Groups
  179
  - Creating Groups
    180
    
    Editing Existing Groups
    181
    
    Managing Group Members
    182
    
    Deleting Groups
    182
    
    Managing the Display of Group Status
    182
  - Managing Dependencies
    184
    
    Creating a New Dependency
    185
    
    Editing an Existing Dependency
    186
    
    Deleting an Existing Dependency
    187
    
    Viewing Alerts on Child Objects
    188
Managing Web Accounts
189
- Creating New Accounts
  189
  - Editing User Accounts
    190
    
    User Account Access Settings
    191
    
    Setting Account Limitations
    192
    
    Defining Pattern Limitations
    194
    
    Setting Default Account Menu Bars and Views
    195
    
    Configuring an Account Report Folder
    196
    
    Configuring Audible Web Alerts
    197
Managing Solarwinds UDT Polling Engines
198
- Viewing Polling Engine Status in the Web Console
  198
  - Configuring Polling Engine Settings
    199
  - Orion Platform Polling Settings
    199
    
    Polling Intervals
    199
    
    Polling Statistics Intervals
    200
    
    Database Settings
    201
    
    Network
    202
    
    Calculations & Thresholds
    203
  - Calculating Node Availability
    204
    
    Node Status
    204
    
    Percent Packet Loss
    204
  - Calculating a Baseline
    205
  - Using the Polling Engine Load Balancer
    205
  - Setting the Node Warning Level
    206
  - Managing Packet Loss Reporting
    207
Monitoring Network Events in the Web Console
209
- Viewing Event Details in the Web Console
  209
  - Acknowledging Events in the Web Console
    210
Using Orion Platform Advanced Alerts
211
- Creating and Configuring Advanced Alerts
  212
  - Creating a New Advanced Alert
    212
    
    Naming, Describing, and Enabling an Advanced Alert
    214
    
    Setting a Trigger Condition for an Advanced Alert
    215
    
    Setting a Reset Condition for an Advanced Alert
    218
    
    Setting a Suppression for an Advanced Alert
    219
    
    Setting the Monitoring Period for an Advanced Alert
    221
    
    Setting a Trigger Action for an Advanced Alert
    221
    
    Setting a Reset Action for an Advanced Alert
    222
    
    Alert Escalation
    222
    
    Understanding Condition Groups
    223
    
    Using the Advanced Alert Manager
    224
  - Adding Alert Actions
    228
  - Available Advanced Alert Actions
    228
    
    Sending an E-Mail / Page
    229
    
    Playing a Sound
    230
    
    Logging an Advanced Alert to a File
    231
    
    Logging an Advanced Alert to the Windows Event Log
    232
    
    Logging an Advanced Alert to the Netperfmon Event Log
    233
    
    Sending a Syslog Message
    234
    
    Executing an External Program
    235
    
    Executing a Visual Basic Script
    236
    
    Emailing a Web Page
    237
    
    Using Text to Speech Output
    238
    
    Sending a Windows Net Message
    239
    
    Sending an SNMP Trap
    240
    
    Using GET or POST URL Functions
    241
    
    Dial Paging or SMS Service
    241
  - Testing Alert Actions
    242
  - Viewing Alerts in the Orion Web Console
    243
  - Acknowledging Advanced Alerts in the Web Console
    243
  - Escalated Advanced Alerts
    244
    
    Escalated Alert Example
    244
    
    Creating a Series of Escalated Alerts
    245
  - Viewing Alerts from Mobile Devices
    248
Creating Network Maps
249
Creating and Viewing Reports
250
- Predefined Orion Platform Reports
  250
  - Availability
    251
    
    Current Node Status
    252
    
    Current Volume Status
    253
    
    Daily Node Availability
    254
    
    Events
    255
    
    Historical CPU and Memory Reports
    256
    
    Historical Response Time Reports
    257
    
    Historical Vmware ESX Server Reports
    258
    
    Groups: Current Groups and Groups Members Status
    259
    
    Groups: Daily Group Availability
    260
    
    Groups: Group Availability (with Members)
    261
    
    Groups: Historical Groups Status
    261
    
    Historical Volume Usage Reports
    262
    
    Inventory
    263
  - Viewing Reports
    264
    
    Viewing Reports in the Orion Web Console
    264
    
    Viewing Reports in the Solarwinds UDT Report Writer
    265
  - Using Report Writer
    265
    
    Preview Mode
    266
    
    Design Mode
    266
  - Creating and Modifying Reports
    266
    
    General Options Tab
    267
    
    Select Fields Options Tab
    268
    
    Filter Results Options Tab
    269
    
    Top XX Records Options Tab
    269
    
    Time Frame Options Tab
    270
    
    Summarization Options Tab
    270
    
    Report Grouping Options Tab
    270
    
    Field Formatting Options Tab
    271
  - Customizing the Report Header and Footer Image
    271
  - Exporting Reports
    272
  - Example Device Availability Report
    272
  - Using Orion Report Scheduler
    278
    
    Creating a Scheduled Report Job
    279
    
    Using Orion Report Scheduler with HTTPS
    280
    
    Troubleshooting the Orion Report Scheduler
    281
  - Reports and Account Limitations
    282
Monitoring Syslog Messages
283
- Configuring the Orion Syslog Port
  284
  - Syslog Messages in the Web Console
    284
    
    Syslog Resources
    284
    
    Viewing Syslog Messages in the Web Console
    286
    
    Acknowledging Syslog Messages in the Web Console
    287
  - Using the Syslog Viewer
    287
    
    Viewing and Acknowledging Current Messages
    288
    
    Searching for Syslog Messages
    288
    
    Syslog Server Settings
    288
    
    Configuring Syslog Viewer Filters and Alerts
    289
    
    Available Syslog Alert Actions
    292
    
    Forwarding Syslog Messages
    293
  - Syslog Alert Variables
    294
    
    Syslog Date/Time Variables
    294
    
    Other Syslog Variables
    296
  - Syslog Message Priorities
    296
    
    Syslog Facilities
    296
    
    Syslog Severities
    297
Monitoring SNMP Traps
299
- The SNMP Trap Protocol
  300
  - Viewing SNMP Traps in the Web Console
    300
  - Using the Trap Viewer
    301
    
    Viewing Current Traps
    301
    
    Searching for Traps
    301
    
    Trap Viewer Settings
    302
    
    Configuring Trap Viewer Filters and Alerts
    302
  - Available Trap Alert Actions
    305
  - Trap Alert Variables
    307
    
    Trap Date/Time Variables
    307
    
    Other Trap Variables
    309
Creating Custom Properties
310
- Creating a Custom Property
  311
  - Removing a Custom Property
    311
  - Importing Custom Property Data
    312
  - Custom Property Editor Settings
    313
  - Editing Custom Properties
    313
  - Using Filters in Edit View
    314
    
    Creating Custom Properties Filters
    314
    
    Removing Custom Properties Filters
    315
Creating Account Limitations
316
- Using the Account Limitation Builder
  316
  - Creating an Account Limitation
    317
    
    Deleting an Account Limitation
    317
Managing the Solarwinds UDT Database
319
- Using Database Manager
  320
  - Adding a Server
    320
  - Using SQL Server Management Studio
    320
  - Database Maintenance
    323
    
    Running Database Maintenance
    323
Common Orion Tasks
324
- Creating an Alert to Discover Network Device Failures
  324
  - Creating a Custom Property
    324
    
    Creating an Alert Using a Custom Property
    326
    
    Configuring Alert Actions
    327
    
    Testing Alerts
    331
  - Scheduling and Emailing Business Hours Reports
    333
    
    Creating a Business Hours Report
    334
    
    Scheduling and Emailing a Report
    335
  - Creating Geographic or Departmental Views
    336
    
    Creating a Custom Group
    337
    
    Creating a Custom View
    337
Additional Polling Engine and Web Console
340
- Additional Polling Engine System Requirements
  340
Troubleshooting
347
- Checking Device Compatibility
  347
  - Scanning a Device
    348
    
    Analyzing Test Results
    348
  - Node Discovery Completely Fails
    349
  - Node Discovery Fails for some Devices
    350
  - UDT Missing User Data
    350
  - UDT Polling Spikes CPU on Target Device(S)
    351
  - Wrong Hostname Reported for Endpoint
    352
  - Wrong IP Address Reported for Endpoint
    352
  - Wrong MAC Address Reported for Endpoint
    352
  - Wrong Connection Type Reported for Endpoint
    353
  - Wrong VLAN Reported for Endpoint
    353
  - No DNS Data for a Device
    353
  - No Layer 3 Data for a Device
    354
  - No Layer2 Data for a Device
    354
  - No User Data Retrieved Via WMI (Windows Server 2003)
    355
  - UDT Not Receiving User Data from Domain Controllers
    355
    
    Event Code Setup
    355
  - Adding a Deleted Port Back into UDT
    356
  - Orion Platform Components
    356
    
    Verify Program Operation
    357
    
    Stop and Restart
    357
    
    Run the Configuration Wizard
    358
    
    Using Full Variable Names
    358
    
    Working with Temporary Directories
    358
    
    Slow Performance on Windows Server 2008
    359
Regular Expression Pattern Matching
361
- Characters
  361
- Character Classes or Character Sets [Abc]
  361
- Anchors
  363
- Quantifiers
  364
- Dot
  366
- Word Boundaries
  366
- Alternation
  366
- Regular Expression Pattern Matching Examples
  367

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