SMA SUNNY BOY STORAGE 2.5 Operating Manual
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SMA SUNNY BOY STORAGE 2.5 Operating Manual

SMA SUNNY BOY STORAGE 2.5 Operating Manual

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Operating Manual
SUNNY BOY STORAGE 2.5
SBS25-1VL-10-BE-en-10 | Version 1.0
ENGLISH

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Summary of Contents for SMA SUNNY BOY STORAGE 2.5

  • Page 1 Operating Manual SUNNY BOY STORAGE 2.5 SBS25-1VL-10-BE-en-10 | Version 1.0 ENGLISH...

  • Page 2: Table Of Contents

    SMA Solar Technology AG Table of Contents Table of Contents Information on this Document ..........Validity ....................6 Target group..................6 Symbols ....................6 Additional Information ............... 7 Nomenclature..................7 Typographies..................8 Safety..................Intended Use ..................9 Safety Information................9 Scope of Delivery..............
  • Page 3 Table of Contents SMA Solar Technology AG Connecting the Data Cable of the Battery ........37 Commissioning................41 Commissioning Procedure ..............41 Commissioning the Inverter..............41 Configuring the Inverter ..............42 Starting the Self-Test (For Italy Only) ..........44 Using the Inverter User Interface ..........46 Establishing a connection to the user interface ........
  • Page 4 SMA Solar Technology AG Table of Contents 12.2 Event Messages ................. 68 12.3 Updating the Firmware ..............91 13 Decommissioning the Inverter ..........92 14 Spare Parts ................95 15 Technical Data................96 16 Contact..................100 17 EU Declaration of Conformity..........102...

  • Page 5: Information On This Document

    SMA Solar Technology AG Information on this Document Validity This document is valid for the device type "SBS2.5-1VL-10" (Sunny Boy Storage 2.5) from firmware version 02.02.01.R. Target group This document is intended for qualified persons and end users. Only qualified persons are allowed to perform the activities marked in this document with a warning symbol and the caption "Qualified person".

  • Page 6: Additional Information

    SMA Solar Technology AG 1 Information on this Document Additional Information Links to additional information can be found at www.SMA-Solar.com: Document title Document type "Efficiency and Derating" Technical Information Efficiency and Derating Behavior of the Sunny Boy, Sunny Tripower and Sunny Mini Central Inverters "Criteria for Selecting a Residual-Current Device"...

  • Page 7: Typographies

    1 Information on this Document SMA Solar Technology AG Typographies Typography Example bold • Terminals • The value can be found in the field Energy. • Slots • Select Settings. • Parameters • Enter 10 in the field • Elements on the user interface Minutes.

  • Page 8: Safety

    All components must remain within their permitted operating ranges and their installation requirements at all times. The product must only be used in countries for which it is approved or released by SMA Solar Technology AG and the grid operator.
  • Page 9 2 Safety SMA Solar Technology AG Danger to life from electric shock due to live DC cables at the battery. The DC cables connected to a battery are live. Touching the DC conductors or the live components leads to lethal electric shocks.

  • Page 10: Scope Of Delivery

    SMA Solar Technology AG 3 Scope of Delivery Scope of Delivery Check the scope of delivery for completeness and any externally visible damage. Contact your distributor if the scope of delivery is incomplete or damaged. Figure 1: Components included in the scope of delivery...

  • Page 11: Product Description

    4 Product Description SMA Solar Technology AG Product Description Sunny Boy Storage The Sunny Boy Storage is a single-phase, AC coupled battery inverter for parallel grid operation. The Sunny Boy Storage converts the direct current supplied by a battery into grid-compliant alternating current. With a lithium-ion battery and the energy meter, the Sunny Boy Storage becomes a system for increased self-consumption.
  • Page 12 The type label uniquely identifies the inverter. You will require the information on the type label to use the product safely and when seeking customer sup- port from the SMA Service Line. The type label must remain permanently at- tached to the product. You will find the following information on the type la- bel: •...
  • Page 13 4 Product Description SMA Solar Technology AG Symbol Explanation Risk of burns due to hot surfaces The product can get hot during operation. Avoid contact during op- eration. Prior to performing any work on the product, allow the prod- uct to cool down sufficiently.

  • Page 14: Interfaces And Functions

    The inverter is equipped with a Modbus interface. The Modbus interface is deactivated by default and must be configured as needed. The Modbus interface of the supported SMA devices is designed for industrial use and has the following tasks: • Remote query of measured values •...

  • Page 15: Led Signals

    4 Product Description SMA Solar Technology AG Grid Management Services The inverter is equipped with service functions for grid management. Depending on the requirements of the grid operator, you can activate and configure the functions (e.g. active power limitation) via operating parameters.

  • Page 16: System Structure

    SMA Solar Technology AG 4 Product Description System Structure SMA Flexible Storage System without Sunny Home Manager Figure 3: Overview of a system with Sunny Boy Storage and Energy Meter (example) Position Designation PV array PV inverter with SMA Speedwire/Webconnect (single-phase) PV inverter with SMA Speedwire/Webconnect (three-phase)
  • Page 17 SMA Solar Technology AG Position Designation Speedwire Internet connection SMA Flexible Storage System with Sunny Home Manager Figure 4: Overview of a SMA Flexible Storage System with Sunny Boy Storage (example) Position Designation PV array PV Inverters with BLUETOOTH (single-phase or three-phase) PV inverter with SMA Speedwire/Webconnect (single-phase or three-phase) Controlled load...
  • Page 18 SMA Solar Technology AG 4 Product Description Position Designation Internet Router/network switch Utility grid Feed-in and purchased electricity meter SMA Energy Meter Speedwire Internet connection Operating Manual SBS25-1VL-10-BE-en-10...

  • Page 19: Mounting

    5 Mounting SMA Solar Technology AG Mounting Requirements for Mounting Requirements for the mounting location: Danger to life due to fire or explosion Despite careful construction, electrical devices can cause fires. • Do not mount the inverter in areas containing highly flammable materials or gases.
  • Page 20 SMA Solar Technology AG 5 Mounting Dimensions for mounting: Figure 6: Position of the anchoring points Recommended clearances: If you maintain the recommended clearances, adequate heat dissipation will be ensured. Thus, you will prevent power reduction due to excessive temperature.

  • Page 21: Mounting The Inverter

    5 Mounting SMA Solar Technology AG 172 mm 350 mm 350 mm 50 mm Figure 7: Recommended clearances Mounting the Inverter Additionally required mounting material (not included in the scope of delivery): ☐ Two stainless steel hexagon head wood screws (AF 10, diameter 6 mm), screw length must be suitable for the support surface and the weight of the inverter (fastening bracket thickness: 4 mm)
  • Page 22 SMA Solar Technology AG 5 Mounting 4. Insert screw anchors into the drill holes if the support surface requires them. 5. When screwing the screws in, make sure that there is at least 6 mm left between the screw head and the support surface.
  • Page 23 5 Mounting SMA Solar Technology AG Damage to the inverter due to moisture ingress If the electrical connection is not made immediately after the installation, the inverter is not sealed and moisture can penetrate the inverter. The inverter is only sealed if the DC connectors are connected to the inverter with the DC conductors or with sealing plugs.

  • Page 24: Electrical Connection

    SMA Solar Technology AG 6 Electrical Connection Electrical Connection Overview of the Connection Area Figure 8: Connection areas at the bottom of the inverter and cable glands at the connection cap Position Designation DC connectors for connecting the battery power cable Pin connector for connecting the network cable Pin connector for connecting the data cable of the battery.
  • Page 25 ☐ If an external residual-current device is required, install a residual-current device which trips at a residual current of 100 mA or higher (for details on selecting a residual-current device, see the Technical Information "Criteria for Selecting a Residual-Current Device" at www.SMA- Solar.com).

  • Page 26: Connecting The Inverter To The Utility Grid

    SMA Solar Technology AG 6 Electrical Connection Safety in accordance with IEC 62109 when the grounding conductor monitoring is deactivated In order to guarantee safety in accordance with IEC 62109 when the grounding conductor monitoring is deactivated, you have to connect additional grounding: •...
  • Page 27 6 Electrical Connection SMA Solar Technology AG 4. Thread the AC cable through the cable gland of the AC connection: • If the external diameter of the cable is 5 mm to 7 mm, thread the AC cable through the cable gland directly.

  • Page 28: Connecting Additional Grounding

    SMA Solar Technology AG 6 Electrical Connection 11. Plug the connecting terminal plate with the connected conductors for the AC connection into the slot in the inverter until the connecting terminal plate clicks into place. 12. Ensure that the connecting terminal plate is securely in place by slightly pulling it.

  • Page 29: Dc Connection

    6 Electrical Connection SMA Solar Technology AG 4. Lead the grounding cable between the washer and clamping bracket and tighten the screw (torque: 6 Nm) using a Torx screwdriver (TX 25). DC Connection 6.3.1 Assembling the DC Connectors The battery connection cables must be fitted with the supplied DC connectors. Assemble the DC connectors as described in the following.
  • Page 30 SMA Solar Technology AG 6 Electrical Connection Procedure: 1. Strip 12 mm of the cable insulation. 2. Insert the stripped cable into the DC connector up to the stop. When doing so, ensure that the stripped cable and the DC connector are of the same polarity.

  • Page 31: Connecting The Power Cable Of The Battery

    6 Electrical Connection SMA Solar Technology AG 6.3.2 Connecting the Power Cable of the Battery Damage to the DC connectors due the use of contact cleaner of other cleaning agents Some contact cleaners or other cleaning agents may contain substances that decompose the plastic of the DC connectors.

  • Page 32: Disassembling The Dc Connectors

    SMA Solar Technology AG 6 Electrical Connection 6.3.3 Disassembling the DC Connectors To disassemble the DC connectors (e.g. due to faulty assembly), proceed as follows. Danger to life from electric shock due to live DC cables at the battery. The DC cables connected to a battery are live. Touching the DC conductors or the live components leads to lethal electric shocks.

  • Page 33: Connecting The Network And Energy Meter

    Failure-free operation of all system components due to tethered connection • To ensure failure-free operation, SMA Solar Technology AG recommends connecting all system components with each other via Speedwire. SBS25-1VL-10-BE-en-10...
  • Page 34 Connection variant: Flexible Storage System without Sunny Home Manager SMA ENERGY METER SUNNY BOY STORAGE Figure 10: Network connection in the SMA Flexible Storage System without Sunny Home Manager (example) Connection variant: Flexible Storage System with Sunny Home Manager SUNNY HOME MANAGER...
  • Page 35 6 Electrical Connection SMA Solar Technology AG ☐ Maximum cable length between two nodes with installation cable: 100 m ☐ UV-resistant for outdoor use Procedure: 1. When using a self-assembly network cable, assemble the RJ45 connector and connect to the network cable (see connector documentation).

  • Page 36: Connecting The Data Cable Of The Battery

    Failure-free operation of all system components due to tethered connection • To ensure failure-free operation, SMA Solar Technology AG recommends connecting all system components with each other via Speedwire. Communication between Inverter and Battery •...
  • Page 37 6 Electrical Connection SMA Solar Technology AG Plug assignment: Plug Position Assignment Not assigned Enable GND and shielding CAN L CAN H +12V Procedure: 1. Thread the swivel nut over the data cable of the battery. 2. Route the data cable of the battery through an opening in the cable support sleeve.
  • Page 38 SMA Solar Technology AG 6 Electrical Connection 7. Combine the shielding and insert it into a bootlace ferrule (1.5 mm² without collar) together with GND and crimp using a crimping tool. 8. Connect the shielding and GND with the bootlace ferrule to the GND terminal of the plug for the battery communication connection.
  • Page 39 6 Electrical Connection SMA Solar Technology AG 14. Screw the swivel nut hand-tight onto the cable gland for the connection of the network cable and the battery communication cable. 15. Tighten the connection cap to the inverter using the three screws and a Torx screwdriver (TX20) (torque: 3.5 Nm).

  • Page 40: Commissioning

    Section 8.2, page 49 Configure the inverter. Please note, that the personal Section 7.3, page 42 SMA Grid Guard code for changing the grid-relevant pa- rameters must be available after completion of the first ten operating hours (see "Application for the SMA Grid Guard code" available at www.SMA-Solar.- com).

  • Page 41: Configuring The Inverter

    7 Commissioning SMA Solar Technology AG Procedure: 1. Switch on the AC circuit breaker. 2. Switch on the battery or the load-break switch of the battery (see documentation of the battery manufacturer). ☑ All three LEDs light up briefly. The start-up phase begins.
  • Page 42 On the Configuring the Inverter page, three configuration options are available to choose from. Select one of the three options and proceed for the selected option as described below. SMA Solar Technology AG recommends carrying out the configuration with the Installation Assistant. This way, you ensure that all relevant parameters are set for optimal inverter operation.

  • Page 43: Starting The Self-Test (For Italy Only)

    7 Commissioning SMA Solar Technology AG Position Designation Description User information Information about the current configuration step and the setting options of the configuration step. Configuration field You can make settings in this field. Procedure: 1. Select the configuration option Configuration with Installation Assistant.
  • Page 44 SMA Solar Technology AG 7 Commissioning The self-test changes the upper and lower disconnection values for each protective function on a linear basis for frequency monitoring and voltage monitoring. As soon as the measured value exceeds the permitted disconnection threshold, the inverter disconnects from the utility grid. In this way, the inverter determines the reaction time and checks itself.

  • Page 45: Using The Inverter User Interface

    Firefox (as of version 25), Safari (as of version iOS 7) or Google Chrome (as of version 29). ☐ The personal SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten operating hours (see "Application for SMA Grid Guard Code"...

  • Page 46: Establishing A Direct Connection Via Ethernet

    Explorer (as of version 10), Safari (as of version 7), Opera (as of version 17) or Google Chrome (as of version 30). ☐ The personal SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten operating hours (see certificate "Application for SMA Grid Guard Code"...

  • Page 47: Establishing A Connection Via Ethernet In The Local Network

    Firefox (as of version 25), Safari (as of version iOS 7) or Google Chrome (as of version 29). ☐ The personal SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours (see certificate "Application for SMA Grid Guard Code"...

  • Page 48: Logging In And Out Of The User Interface

    After the IP address has been confirmed by pressing the enter key, a message might appear indicating that the connection to the user interface of the inverter is not secure. SMA Solar Technology AG guarantees that calling up the user interface is secure. • Continue loading the user interface.
  • Page 49 8 Using the Inverter User Interface SMA Solar Technology AG Log in as the User or Installer 1. In the drop-down list Language, select the desired language. 2. In the User group drop-down list, select the entry Installer or User.

  • Page 50: Start Page Design Of The User Interface

    SMA Solar Technology AG 8 Using the Inverter User Interface Start Page Design of the User Interface Figure 14: Start Page Design of the User Interface Operating Manual SBS25-1VL-10-BE-en-10...

  • Page 51: Device Configuration

    • Start the installation assistant • SMA Grid Guard login • Logout Help Provides the following functions: • Displaying information on Open Source licenses used • Link to the website of SMA Solar Technology AG SBS25-1VL-10-BE-en-10 Operating Manual...
  • Page 52 SMA Solar Technology AG 8 Using the Inverter User Interface Position Designation Description Status bar Displays the following information: • Inverter serial number • Inverter firmware version • IP address of the inverter within the local network and/or IP address of the inverter during WLAN connection •...

  • Page 53: Changing The Password

    8 Using the Inverter User Interface SMA Solar Technology AG Changing the Password The password for the inverter can be changed for both user groups. Furthermore, the user group Installer can change the password for the user group User as well as its own password.

  • Page 54: Configuration Of The Inverter

    3. Call up the menu Device Parameters. 4. Select [Edit parameters]. 5. Log in using the SMA Grid Guard code to change those parameters designated by a lock (only for installers): • Select the menu User Settings (see Section 8.3, page 51).

  • Page 55: Starting The Installation Assistant

    9 Configuration of the Inverter SMA Solar Technology AG Accepting the settings Saving the made settings is indicated by an hourglass symbol on the user interface. If the DC voltage is sufficient, the data is transferred directly to the inverter and accepted. If the DC voltage is too low (e.g.

  • Page 56: Configuring The Country Data Set

    SMA Solar Technology AG 9 Configuration of the Inverter Requirement: ☐ When configuring after completion of the first ten operating hours, the SMA Grid Guard code must be available (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). Procedure: 1. Activate the user interface (see Section 8.1, page 46).

  • Page 57: Saving The Configuration In A File

    PV inverters must be deactivated. Procedure: • Activate the Modbus interface and adjust the communication ports if necessary (see the Technical Information "SMA Modbus® Interface" or "SunSpec® Modbus® Interface" at www.SMA-Solar.com). Saving the Configuration in a File You can save the current configuration of the inverter in a file.

  • Page 58: Activate Wps Function

    SMA Solar Technology AG 9 Configuration of the Inverter Requirements: ☐ The SMA Grid Guard code must be available (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). ☐ Changes to grid-relevant parameters must be approved by the responsible grid operator. Procedure: 1.

  • Page 59: Activating The Receipt Of Control Signals (Only For Italy)

    9 Configuration of the Inverter SMA Solar Technology AG Requirement: ☐ If the WLAN function was previously switched off completely, the inverter must be connected to a computer or router via Ethernet. Procedure: • To switch on the WLAN direct connection, in the parameter group PV system communication >...

  • Page 60: Configuring The Energy Meter

    SMA Solar Technology AG 9 Configuration of the Inverter Procedure: • In the parameter group Grid monitoring > Grid monitoring set the parameter PE connection monitoring to Off. 9.11 Configuring the Energy Meter You can add an energy meter to your PV system or replace an existing energy meter.
  • Page 61 9 Configuration of the Inverter SMA Solar Technology AG 5. Select [Save and next] until you arrive in the menu Feed-in management. 6. Configure the feed-in management as desired. SBS25-1VL-10-BE-en-10 Operating Manual...

  • Page 62: Disconnecting The Inverter From Voltage Sources

    SMA Solar Technology AG 10 Disconnecting the Inverter from Voltage Sources 10 Disconnecting the Inverter from Voltage Sources Prior to performing any work on the inverter, always disconnect it from all voltage sources as described in this section. Always adhere to the prescribed sequence.
  • Page 63 10 Disconnecting the Inverter from Voltage Sources SMA Solar Technology AG 7. Remove the plug with the battery communication cable. 8. Release and remove the plug of the network cable. 9. Use a current clamp to ensure that no current is present in the DC conductors.
  • Page 64 SMA Solar Technology AG 10 Disconnecting the Inverter from Voltage Sources 11. Ensure that no voltage is present at the DC inputs on the inverter using a suitable measuring device. < 3 0 V Operating Manual SBS25-1VL-10-BE-en-10...

  • Page 65: Cleaning The Inverter

    11 Cleaning the Inverter SMA Solar Technology AG 11 Cleaning the Inverter Damage to the inverter due to the use of cleaning agents • If the inverter is dirty, clean the enclosure, the enclosure lid, the type label and the LEDs using only clean water and a cloth.

  • Page 66: Troubleshooting

    Installer. The password for the user group Installer is the same as the system password in Sunny Portal. Procedure: 1. Request PUK (application form available at www.SMA-Solar.com). 2. Activate the user interface (see Section 8.1, page 46). 3. Enter the PUK instead of the password into the field Password.

  • Page 67: Event Messages

    12 Troubleshooting SMA Solar Technology AG 12.2 Event Messages Event number Message, cause and corrective measures 101 to 105 Grid fault The grid voltage or grid impedance at the connection point of the inverter is too high. The inverter has disconnected from the utility grid.
  • Page 68 SMA Solar Technology AG 12 Troubleshooting Event number Message, cause and corrective measures Active power limited AC voltage The inverter has reduced its power due to a too-high grid voltage to ensure grid stability. Corrective measures: • If possible, check the grid voltage and observe how often fluctuations occur.
  • Page 69 12 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures Active power limited AC frequency The inverter has reduced its power due to a too-high power frequency to en- sure grid stability. Corrective measures: • If possible, check the power frequency and observe how often fluctuations occur.
  • Page 70 SMA Solar Technology AG 12 Troubleshooting Event number Message, cause and corrective measures 1001 L/N swapped > Check connection The connection of L and N is swapped. Corrective measures: • Ensure that L and N are correctly connected (see Section 6.2.2 "Connecting the Inverter to the Utility Grid", page 27).
  • Page 71 12 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 3301 Unstable operation There is not enough power at the DC input of the inverter for stable operation. The inverter cannot connect to the utility grid. Corrective measures: •...
  • Page 72 SMA Solar Technology AG 12 Troubleshooting Event number Message, cause and corrective measures 3701 Resid.curr.too.high > Check generator The inverter detected a residual current due to brief grounding of the battery or the DC cabling. Corrective measures: • Check the battery and DC cabling for ground faults.
  • Page 73 12 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 7303 Update main CPU failed The cause must be determined by the Service. Corrective measures: • Contact the Service (see Section 16 "Contact", page 100). 7324 Wait for update conditions The testing of the update conditions was not successful.
  • Page 74 SMA Solar Technology AG 12 Troubleshooting Event number Message, cause and corrective measures 7337 Update BMS failed The firmware of the battery could not be updated. Corrective measures: • Make sure that the correct update file was used. • Retry update.
  • Page 75 12 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 7349 Incorrect login rights for configuration file The user group logged in does not have the user rights necessary to be able to import a configuration. Corrective measures: •...
  • Page 76 9003 Grid parameter locked Changes to the grid parameters are now blocked. In order to be able to make changes to the grid parameters, from now on you must log in using the SMA Grid Guard code. 9005 Waiting for host computer This error can have the following causes: •...
  • Page 77 12 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 9007 Abort self-test The self-test (Italy only) was terminated. Corrective measures: • Ensure that the AC connection is correct. 9301 New battery detected The inverter has detected a new battery.
  • Page 78 9305 Unauthorized battery system The inverter has detected an incorrect battery. Corrective measures: • Only operate batteries with the inverter approved by SMA Solar Technology AG. 9306 Deviation in battery voltage Too high a deviation between the battery and DC voltage of inverter was de- tected.
  • Page 79 The battery has detected an overvoltage of at least one battery cell. Corrective measures: • If a service contract with SMA Solar Technology AG exists, contact Service (see Section 16 "Contact", page 100). • If no service contract exists, contact your supplier.
  • Page 80 SMA Solar Technology AG 12 Troubleshooting Event number Message, cause and corrective measures 9334 Battery charging test The battery test for charging the battery was started. 9335 Discharge battery test The battery test for discharging the battery was started. 9336...
  • Page 81 This message causes a permanent operation inhibition, which must be reset manually. Corrective measures: • If a service contract with SMA Solar Technology AG exists, contact Service (see Section 16 "Contact", page 100) and instruct them to manually charge the battery.
  • Page 82 SMA Solar Technology AG 12 Troubleshooting Event number Message, cause and corrective measures 10248 to 10249 Load reduced through device reduction or increase of query interval The network is busy. Data exchange between the devices is not at an optimum and is greatly delayed.
  • Page 83 12 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 10253 [Interface]: connection speed goes to [100 Mbit / 10 Mbit] The data transfer rate has changed. The cause for the status [10 Mbit] can be a defective plug, a defective cable or the pulling or plugging of the network connector.
  • Page 84 • If this message is displayed often, improve the WLAN connection by using a WLAN repeater. 10339 Webconnect enabled The inverter can communicate with Sunny Portal without an additional SMA communications product (e.g. Sunny Home Manager). 10340 Webconnect disabled The Webconnect function has been switched off. This means that the inverter can not communicate with Sunny Portal without an additional SMA communi-...
  • Page 85 • Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10343 Webconnect error: Default gateway not configured It is likely that there is an error in the network settings.
  • Page 86 • Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10347 Stun server DNS resolution failed It is likely that there is an error in the network settings.
  • Page 87 • Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10350 Webconnect error: Registration rejected by SIP registrar It is likely that there is an error in the network settings.
  • Page 88 – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10353 Webconnect error: registration of the SIP registry has not responded It is likely that there is an error in the network settings or a Sunny Portal mainte- nance message is present.
  • Page 89 12 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 10517 Dynamic active power limitation started. The inverter limits the active power of the PV inverters to the set limit. 10518 Dynamic active power limitation terminated. The inverter terminated the active power limitation of the PV inverters.

  • Page 90: Updating The Firmware

    Requirements: ☐ An update file with the desired inverter firmware must be available. The update file is, for example, available for download on the product page of the inverter at www.SMA-Solar.com. Procedure: 1. Activate the user interface (see Section 8.1, page 46).

  • Page 91: Decommissioning The Inverter

    13 Decommissioning the Inverter SMA Solar Technology AG 13 Decommissioning the Inverter Risk of injury when lifting the inverter, or if it is dropped The inverter weighs 9 kg. There is risk of injury if the inverter is lifted incorrectly or dropped while being transported or when attaching it to or removing it from the wall mounting bracket.
  • Page 92 SMA Solar Technology AG 13 Decommissioning the Inverter 6. Tighten the connection cap to the inverter using the three screws and a Torx screwdriver (TX20) (torque: 3.5 Nm). 7. Screw the swivel nuts onto the cable glands on the connection cap.
  • Page 93 13 Decommissioning the Inverter SMA Solar Technology AG 10. Remove the inverter from the screws using the metal brackets. 11. If the inverter is to be stored or shipped, pack the inverter. Use the original packaging or packaging that is suitable for the weight and dimensions of the inverter.

  • Page 94: Spare Parts

    SMA Solar Technology AG 14 Spare Parts 14 Spare Parts You will find the spare parts for your product in the following overview. If required, these can be ordered from SMA Solar Technology AG or your distributor. Designation Brief description SMA order...

  • Page 95: Technical Data

    15 Technical Data SMA Solar Technology AG 15 Technical Data AC Connection Rated power at 230 V, 50 Hz 2500 W Maximum apparent AC power at cos φ = 1 2500 VA Rated grid voltage 230 V Nominal AC voltage 220 V / 230 V / 240 V AC voltage range* 180 V to 280 V Nominal AC current at 220 V 11 A...

  • Page 96: General Data

    Maximum short-circuit current 18 A Battery type* Li-ion Overvoltage category in accordance with IEC 60664-1 * Only use batteries approved by SMA Solar Technology AG (see list of approved batteries at www.SMA-Solar.com) Protective Devices DC reverse polarity protection Not available Input-side disconnection point...
  • Page 97 15 Technical Data SMA Solar Technology AG Self-consumption in standby operation < 2 W Self-consumption without the load necessary to < 10 W supply the battery Maximum data volume per inverter with Speed- 550 MB/month wire/Webconnect Additional data volume when using the Sun- 600 kB/hour ny Portal live interface...

  • Page 98: Data Storage Capacity

    SMA Solar Technology AG 15 Technical Data Speedwire interface As standard Webconnect function As standard WLAN interface As standard Torques Screws for mounting Hand-tight Swivel nut of the DC connector 2 Nm Swivel nut of the cable gland for the AC connec- Hand-tight tion.

  • Page 99: Contact

    16 Contact SMA Solar Technology AG 16 Contact If you have technical problems with our products, please contact the SMA Service Line. We require the following information in order to provide you with the necessary assistance: • Inverter device type • Inverter serial number •...
  • Page 100 +971 2234 6177 +91 22 61713888 SMA Solar (Thailand) Co., Ltd. 대한민국 SMA Technology Korea Co., Ltd. 서울 +66 2 670 6999 +82-2-520-2666 South Africa SMA Solar Technology South Argentina SMA South America SPA Africa Pty Ltd. Brasil Santiago Cape Town Chile +562 2820 2101 08600SUNNY (08600 78669) Perú...

  • Page 101: Eu Declaration Of Conformity

    (LVD) • Radio and telecommunications terminal equipment (R&TTE) 1999/05/EC SMA Solar Technology AG confirms herewith that the inverters described in this document are in compliance with the fundamental requirements and other relevant provisions of the above- mentioned directives. The entire EU Declaration of Conformity can be found at www.SMA- Solar.com.

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