SMA SUNNY TRIPOWER 15000TL Service Manual For Installers
SMA SUNNY TRIPOWER 15000TL Service Manual For Installers

SMA SUNNY TRIPOWER 15000TL Service Manual For Installers

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Service Manual for Installers
SUNNY TRIPOWER 15000TL / 17000TL /
20000TL / 25000TL
ENGLISH
STP15-25TL-30-SG-en-12 | Version 1.2

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Summary of Contents for SMA SUNNY TRIPOWER 15000TL

  • Page 1 Service Manual for Installers SUNNY TRIPOWER 15000TL / 17000TL / 20000TL / 25000TL ENGLISH STP15-25TL-30-SG-en-12 | Version 1.2...
  • Page 2 The information contained in these documents is property of SMA Solar Technology AG. Any publication, whether in whole or in part, requires prior written approval by SMA Solar Technology AG. Internal reproduction used solely for the purpose of product evaluation or other proper use is allowed and does not require prior approval.
  • Page 3: Table Of Contents

    SMA Solar Technology AG Table of Contents Table of Contents Information on this Document..........Validity ....................Target group ..................Symbols....................Nomenclature ..................Safety ..................Safety Information ................Disconnecting the Inverter from Voltage Sources......Cleaning the Inverter ............... 11 Retrofitting the Surge Arrester Type II........12 Troubleshooting................
  • Page 4: Information On This Document

    Read and observe all documents supplied with the product. This document is valid for the following device types: • STP 15000TL-30 (Sunny Tripower 15000TL) • STP 17000TL-30 (Sunny Tripower 17000TL) (This device is only available as a service product) •...
  • Page 5: Nomenclature

    SMA Solar Technology AG 1 Information on this Document Symbol Explanation Desired result A problem that might occur Nomenclature Complete designation Designation in this document Sunny Tripower Inverter, product Service Manual for Installers STP15-25TL-30-SG-en-12...
  • Page 6: Safety

    2 Safety SMA Solar Technology AG Safety Safety Information This section contains safety information that must be observed at all times when working on or with the product. To prevent personal injury and property damage and to ensure long-term operation of the product, read this section carefully and observe all safety information at all times.
  • Page 7: Disconnecting The Inverter From Voltage Sources

    SMA Solar Technology AG 2 Safety Damage to seals on the enclosure lids in subfreezing conditions If you open the upper and lower enclosure lids when temperatures are below freezing, the enclosure seals can be damaged. This can lead to moisture entering the inverter.
  • Page 8 2 Safety SMA Solar Technology AG 4. Wait until the LEDs have gone out and, if necessary, the load connected to the multifunction relay has been switched off. 5. Use a current clamp to ensure that no current is present in the DC cables.
  • Page 9 SMA Solar Technology AG 2 Safety Risk of burns when touching the DC protective cover The DC protective cover can get hot during operation. • Do not touch the DC protective cover. 11. Release and remove all DC connectors. Insert a slotted screwdriver or an angled screwdriver (blade width 3.5 mm) into one of the slide slots...
  • Page 10 2 Safety SMA Solar Technology AG Damage to the inverter due to electrostatic discharge Touching electronic components can cause damage to or destroy the inverter through electrostatic discharge. • Ground yourself before touching any component. STP15-25TL-30-SG-en-12 Service Manual for Installers...
  • Page 11: Cleaning The Inverter

    SMA Solar Technology AG 3 Cleaning the Inverter Cleaning the Inverter Damage to the inverter due to the use of cleaning agents • If the inverter is dirty, clean the enclosure, the enclosure lid, the type label and the LEDs using only clean water and a cloth.
  • Page 12: Retrofitting The Surge Arrester Type Ii

    4 Retrofitting the Surge Arrester Type II SMA Solar Technology AG Retrofitting the Surge Arrester Type II The inverter is equipped ex works with surge arresters or it can be retrofitted (see Section 14 "Spare Parts", page 45). Danger to life due to high voltages •...
  • Page 13: Troubleshooting

    SMA Solar Technology AG 5 Troubleshooting Troubleshooting Event Messages Message Cause Inst. code valid The entered Grid Guard code is valid. Protected parameters have now been unlocked and you can adjust the parameters. The param- eters will be automatically locked again after ten feed-in hours.
  • Page 14: Error Messages

    If the grid voltage is permanently within the permissible range and this message is still displayed, contact the SMA Service Line. 202 … 203 Grid fault The utility grid has been disconnected, the AC cable is damaged or the grid voltage at the connection point of the inverter is too low.
  • Page 15 If the grid voltage is permanently within the permissible range and this message is still displayed, contact the SMA Service Line. 401 … 404 Grid fault The inverter is no longer in grid-parallel operation and has stopped feeding into the utility grid.
  • Page 16 The grid operator must approve changes to the operating parameters of the inverter. If the grid operator gives its approval, discuss any changes to the operating parameters with the SMA Service Line. 1302 Waiting for grid voltage > Installation failure grid connection > Check grid and fuses The inverter has detected an error in the AC cabling.
  • Page 17 If the DC voltage is above the maximum input voltage of the inverter, ensure that the PV array has been correctly rated or contact the installer of the PV array. 3. If this message is repeated frequently, contact the SMA Service Line. 3501 Insulation resistance > Check generator The inverter has detected a ground fault in the PV array.
  • Page 18 3. If this message is displayed frequently with medium irradiation, ensure that the PV array is correctly rated. 6001 … 6438 Self diagnosis > Interference device The cause must be determined by the SMA Service Line. Corrective measures: • Contact the SMA Service Line. 6501 … 6511 Self diagnosis >...
  • Page 19 Minimum operating temperature not reached The inverter will only recommence grid feed-in once the temperature has reached at least −25°C. 6603 … 6604 Self-diagnosis > Overload The cause must be determined by the SMA Service Line. Corrective measures: • Contact the SMA Service Line. 6606 Interference device The cause must be determined by the SMA Service Line.
  • Page 20 Parameters could not be set using the memory card. The inverter continues feeding power into the grid. Corrective measures: • Ensure that the parameters are set correctly. • Ensure that the SMA Grid Guard code is available. 7106 Update file defect. Update file on the memory card is defective.
  • Page 21 7311 Update language table failed Updating the language table failed. Corrective measures: • Retry update. • If the error recurs, contact the SMA Service Line. 7316 Update Speedwire module failed Updating the Speedwire module failed. Corrective measures: • Retry update.
  • Page 22 Grid parameter locked The parameters are now locked. You cannot change the parameters. Corrective measures: • Unlock the parameters with the SMA Grid Guard code. 9005 Changing of grid parameters not possible > Ensure DC supply. PV power is too low for setting the country data set. As soon as sufficient irra- diation is available, the inverter assumes the setting automatically.
  • Page 23: Cleaning The Fans

    SMA Solar Technology AG 6 Cleaning the Fans Cleaning the Fans Cleaning the Fan at the Bottom First clean the fan at the bottom of the inverter and then clean the fan on the left-hand side of the enclosure. Procedure: Danger to life due to electric shock •...
  • Page 24: Cleaning The Fan On The Left-Hand Side Of The Enclosure

    6 Cleaning the Fans SMA Solar Technology AG 6. Release and remove the fan plug. Damage to the fan due to compressed air • Clean the fan only with a soft brush, a paint brush, or a damp cloth. 8. After cleaning, insert the fan plug back into the pin connector until it snaps into place.
  • Page 25 SMA Solar Technology AG 6 Cleaning the Fans • Remove the ventilation grid. Use a screwdriver to gently lever open the ventilation grid. • Clean the ventilation grid with a soft brush, a paint brush, or compressed air. Damage to the inverter due to foreign bodies •...
  • Page 26 6 Cleaning the Fans SMA Solar Technology AG 11. Attach the ventilation grids on the right-hand and left-hand side of the inverter: • Reinsert the ventilation grid until it snaps into place. • Turn the rotary lock of the ventilation grid...
  • Page 27: Checking The Function Of The Fans

    SMA Solar Technology AG 7 Checking the Function of the Fans Checking the Function of the Fans You can check the function of the fans by setting a parameter. The basic procedure for changing operating parameters is described in the manual of the inverter or the communication product (see the operating manual of the inverter or communication product).
  • Page 28: Checking The Pv System For Ground Faults

    8 Checking the PV System for Ground Faults SMA Solar Technology AG Checking the PV System for Ground Faults If the inverter displays the event numbers 3501, 3601 or 3701, there could be a ground fault. The electrical insulation from the PV system to ground is defective or insufficient.
  • Page 29 SMA Solar Technology AG 8 Checking the PV System for Ground Faults • If a ground fault is present, determine the location of the ground fault via the ratio of the two measured voltages and eliminate the ground fault. Example: Location of the ground fault The example shows a ground fault between the second and third PV module.
  • Page 30 40 MOhm and for polycrystalline and monocrystalline PV modules approximately 50 MOhm per PV module (for further information on calculating the insulation resistance see the Technical Information "Insulation Resistance (Riso) of Non-Galvanically Isolated PV Systems" at www.SMA-Solar.com). Required devices: ☐ Suitable device for safe disconnection and short-circuiting ☐...
  • Page 31 SMA Solar Technology AG 8 Checking the PV System for Ground Faults 12. Recommission the inverter. 13. If the inverter still displays an insulation error, contact the Service (see Section 15 "Contact", page 46). The PV modules might not be suitable for the inverter in the present quantity.
  • Page 32: Checking The Function Of The Surge Arresters

    9 Checking the Function of the Surge Arresters SMA Solar Technology AG Checking the Function of the Surge Arresters Surge arresters are wearing parts. Their functionality diminishes with age or following repeated exposure to overvoltage. It is therefore possible for the surge arresters to lose their protective function over time.
  • Page 33 SMA Solar Technology AG 9 Checking the Function of the Surge Arresters 4. Tighten all four screws on the DC protective cover with an Allen key (AF 3) in the sequence 1 to 4 (torque: 3 Nm ± 0.3 Nm). 5. Recommission the inverter (see Section 11 "Recommissioning the Inverter", page 36).
  • Page 34: Replacing The Surge Arrester

    10 Replacing the Surge Arrester SMA Solar Technology AG 10 Replacing the Surge Arrester If at least one surge arrester is defective, SMA Solar Technology AG recommends replacing all surge arresters. Procedure: Danger to life due to electric shock • Disconnect the inverter from all voltage sources and open the lower enclosure lid (see Section 2.2, page 7).
  • Page 35 SMA Solar Technology AG 10 Replacing the Surge Arrester 5. Plug the new surge arresters into the designated slots until they lock into place with the locking tabs. The inspection window on each surge arrester must face to the right.
  • Page 36: Recommissioning The Inverter

    11 Recommissioning the Inverter SMA Solar Technology AG 11 Recommissioning the Inverter If you have disconnected the inverter from all voltage sources (e.g. for configuration purposes) and want to recommission it, proceed as follows. Requirements: ☐ The inverter must be correctly mounted.
  • Page 37 SMA Solar Technology AG 11 Recommissioning the Inverter 6. Set the DC load-break switch to position O so that both mounting screws are visible. 7. Insert the DC load-break switch firmly into the recess on the inverter. During this process, the DC load-break switch must still be in position O and aligned so that the screws are positioned over the threads.
  • Page 38 11 Recommissioning the Inverter SMA Solar Technology AG 9. Turn the DC load-break switch of the inverter to position I. 10. Switch on the circuit breaker of all three line conductors. ☑ All three LEDs start to glow and the start-up phase begins. The start-up phase may take several minutes.
  • Page 39: Procedure For Receiving A Replacement Device

    Under fault conditions, the inverter may need to be replaced. If this is the case, you will receive a replacement device from SMA Solar Technology AG. If you received a replacement device, replace the defective inverter with the replacement device as described in this section.
  • Page 40 12 Procedure for Receiving a Replacement Device SMA Solar Technology AG 5. If the multi-function relay or the SMA Power Control Module are used, remove the connection cable from the inverter. 6. If other cables (e.g. data cables or network cables) are connected, remove them from the inverter.
  • Page 41 SMA Solar Technology AG 12 Procedure for Receiving a Replacement Device Damage to the inverter due to electrostatic discharge Touching electronic components can cause damage to or destroy the inverter through electrostatic discharge. • Ground yourself before touching any component.
  • Page 42 4. Pack the defective inverter in the packaging of the replacement device and arrange with SMA Solar Technology AG for it to be picked up. STP15-25TL-30-SG-en-12...
  • Page 43: Decommissioning The Inverter

    AC cable. 3. Press down the locking levers of the connecting terminal plate for the AC cable. 4. If the multi-function relay or the SMA Power Control Module are used, remove the connection cable from the inverter.
  • Page 44 13 Decommissioning the Inverter SMA Solar Technology AG 6. Insert the lower enclosure lid from above and flip it down. The screws must protrude from the lower enclosure lid. 7. Tighten all six screws with an Allen key (AF 3) in the order 1 to 6 (torque: 2.0 Nm ± 0.3 Nm). By...
  • Page 45: Spare Parts

    SMA Solar Technology AG 14 Spare Parts 14 Spare Parts You will find the spare parts for your product in the following overview. If required, these can be ordered from SMA Solar Technology AG or your distributor. Designation Brief description SMA order number...
  • Page 46: Contact

    15 Contact SMA Solar Technology AG 15 Contact If you have technical problems with our products, please contact the SMA Service Line. We require the following information in order to provide you with the necessary assistance: • Inverter device type • Inverter serial number •...
  • Page 47 +971 2234 6177 +91 22 61713888 SMA Solar (Thailand) Co., Ltd. 대한민국 SMA Technology Korea Co., Ltd. 서울 +66 2 670 6999 +82-2-520-2666 South Africa SMA Solar Technology South Argentina SMA South America SPA Africa Pty Ltd. Brasil Santiago Cape Town Chile +562 2820 2101 08600SUNNY (08600 78669) Perú...
  • Page 48 www.SMA-Solar.com...

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