This manual describes the procedure for mounting, installation, commissioning, maintenance and troubleshooting of the following SMA inverters: • Sunny Tripower 15000TL Economic Excellence (STP 15000TLEE-10) • Sunny Tripower 15000TL High Efficiency (STP 15000TLHE-10) • Sunny Tripower 20000TL Economic Excellence (STP 20000TLEE-10) •...
Information on this Manual SMA Solar Technology AG 1.4 Symbols Used The following types of safety precautions and general information appear in this document: DANGER! DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.
The free design program "Sunny Design" from version 2.0 (www.SMA.de/en/SunnyDesign) will assist you in this. The manufacturer of the PV modules must have approved the PV modules for use with this Sunny Tripower. You must also ensure that all measures recommended by the module manufacturer for long-term maintenance of the module properties are taken (see also Technical Information "Module Technology"...
PV array earthing Comply with the local regulations for earthing the modules and the PV array. SMA Solar Technology AG recommends connecting the array frame and other electrically conductive surfaces so that there is continuous conduction and earthing them in order to ensure maximum protection for property and persons.
Section 6.3.1 "Conditions for the AC Connection" (page 29). ® QR Code * for SMA bonus programme You will find information on the SMA bonus programme at www.SMA-Bonus.com. * QR-Code is a registered trademark of DENSO WAVE INCORPORATED. 2.3.2 Symbols on the Type Label Symbol Explanation Beware of dangerous voltage.
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Safety SMA Solar Technology AG Symbol Explanation The inverter must not be disposed of together with household waste. For more information on disposal, see Section 12.5 "Disposing of the inverter" (page 84). CE marking The inverter complies with the requirements of the applicable EC directives.
SMA Solar Technology AG Unpacking 3 Unpacking 3.1 Scope of Delivery Check the delivery for completeness and for any visible external damage. Contact your specialist dealer if the delivery is incomplete or you find any damage. Object Quantity Description Sunny Tripower Handle of the DC switch-disconnector*...
Unpacking SMA Solar Technology AG Object Quantity Description Conical spring washers M5 for upper enclosure lid (replacement) Jumper cable for deactivating the reverse current protection *optional 3.2 Identifying the Inverter You can identify the inverter by the type label. The type label is located on the right-hand side of the enclosure.
SMA Solar Technology AG Product Description 4 Product Description 4.1 Sunny Tripower The Sunny Tripower is a PV inverter which converts the direct current of the PV array to grid-compliant alternating current and performs three-phase feed-in into the electricity grid. Position Description...
Product Description SMA Solar Technology AG 4.2 Display The display shows the current operating data of the inverter (e.g. status, power, input voltage) as well as faults and disturbances. kVAr kVArh MVArh Position Description Explanation Power Displays the current power Displays the daily energy...
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Bluetooth NetID, the configured country data set and display language. Telephone receiver Device disturbance present. Contact the SMA Service Line. Spanner Signifies a disturbance that can be resolved on-site. Bluetooth Bluetooth communication is enabled.
The inverter is equipped with a Bluetooth interface as standard. A multi-function relay and an additional communication interface (e.g. RS485) can be retrofitted. The inverter can communicate with special SMA communication products (e.g. data logger, software) or other inverters via the communication interfaces (for information on supported communication products, see www.SMA.de/en).
You can enable and configure these functions depending on the requirements set by the network operator. You can find detailed information on setting the parameters of these functions in the Technical Description "Measured Values and Parameters" at www.SMA.de/en in the "Technical Description" category for the respective inverter. Installation Manual...
Product Description SMA Solar Technology AG 4.7 Reverse Current Protection Every input area of the inverter is equipped with a diode as reverse current protection. A reverse current between the input areas is therefore not possible. If only input area A is used and the reverse current resistance of the PV modules is complied with, the reverse current protection at input area A can be bypassed (see Section 6.7 "Activating and...
SMA Solar Technology AG Mounting 5 Mounting 5.1 Safety DANGER! Danger to life due to fire or explosion Despite careful construction, electrical devices can cause fires. • Do not mount the inverter on flammable construction materials. • Do not mount the inverter in areas where highly flammable materials are stored.
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Mounting SMA Solar Technology AG max. 15° • Mount vertically or tilted backwards by max. 15°. • The connection area must point downwards. • Never mount the device with a forward tilt. • Never mount the device with a sideways tilt.
SMA Solar Technology AG Mounting 5.3 Mounting the Inverter 1. Use the back panel as a drilling template and mark the positions of the drill holes. Display 2. Mount the back panel. For this, use 1 upper hole on the right and on the left and the hole in the middle.
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Mounting SMA Solar Technology AG 3. Hang the inverter in the back panel in such a way that the enclosure of the inverter lies flush with the back panel. – For two people to transport the inverter, use the recessed grips at the bottom and at the same time hold the upper edge of the enclosure lid.
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SMA Solar Technology AG Mounting 7. Screw the supplied eye bolt into the drill hole provided in order to secure the enclosure against removal. Only tighten the eye bolt hand-tight. 8. In order to secure the enclosure to the back panel,...
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Mounting SMA Solar Technology AG Optional Anti-Theft Protection To protect the inverter from theft, you can secure it to the back panel with a padlock. The padlock must meet the following requirements: • Size: A: 6 mm … 8 mm diameter B: 23 mm …...
SMA Solar Technology AG Electrical Connection 6 Electrical Connection 6.1 Safety NOTICE! Electrostatic discharge can damage the inverter Internal components of the inverter can be irreparably damaged by electrostatic discharge. • Earth yourself before touching any components. 6.2 Overview of the Connection Area...
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Electrical Connection SMA Solar Technology AG A1 A2 A3 B1 A1 A2 A3 B1 Object Description Jack for the handle of the DC switch-disconnector* Enclosure opening M20 for the optional multi-function relay Enclosure opening M32 for the optional communication via RS485...
100 mA or more. Further information on the use of a residual current protective device can be found in the Technical Information "Criteria for selecting an RCD" at www.SMA.de/en. Cable requirements •...
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Electrical Connection SMA Solar Technology AG Load disconnection unit You must install a separate, 3-phase miniature circuit-breaker for each inverter in order to ensure that the inverter can be securely disconnected under load. The maximum permissible fuse protection can be found in Section 13 "Technical Data" (page 85).
SMA Solar Technology AG Electrical Connection 6.3.2 AC Connection Procedure 1. Check the line voltage and compare it with the permissible voltage range (see Section 13 "Technical Data" (page 85)). 2. Disconnect the miniature circuit-breaker from all three line conductors and secure against reconnection.
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Electrical Connection SMA Solar Technology AG 5. Check that the country setting of the inverter is correct by using the supplementary sheet provided with the default settings. If the inverter is not set to the desired country data set, adjust the country data set using the rotary switches as described in Section 6.5 "Setting the Country Data Set and Display Language"...
SMA Solar Technology AG Electrical Connection 11. Close all terminals of the AC terminal again until they snap into place. 12. Tighten the swivel nut firmly to the cable gland. DANGER! Danger to life due to high voltages in the inverter •...
Electrical Connection SMA Solar Technology AG 6.4 Connecting the PV Array (DC) 6.4.1 Conditions for DC Connection The inverter has 2 input areas, "A" and "B", each with its own reverse current protection. In total, up to 6 strings can be connected.
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SMA Solar Technology AG Electrical Connection • If the inverter is not equipped with a DC switch-disconnector but this is mandatory in the country of installation, install an external DC switch-disconnector. • The following limit values at the DC input of the inverter must not be exceeded:...
Electrical Connection SMA Solar Technology AG 6.4.2 Assembling the DC Connectors For connection to the inverter, all connection cables of the PV modules must be equipped with the DC connectors provided. To assemble the DC connectors, proceed as follows. Ensure the connectors have the correct polarity.
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SMA Solar Technology AG Electrical Connection 3. Ensure that the cable is correctly positioned: Result Measure ☑ If the stranded wire is visible in the chamber • Proceed to Step 4. of the clamping bracket, the cable is correctly positioned.
Electrical Connection SMA Solar Technology AG 6.4.3 Opening the DC Connector 1. Unscrew the swivel nut. 2. Unlocking the DC connector: insert a screwdriver (blade width: 3.5 mm) into the snap slot on the side and lever it out. 3. Carefully pull the DC connector apart.
SMA Solar Technology AG Electrical Connection 6.4.4 Connecting the PV Array (DC) DANGER! Danger to life due to high voltages in the inverter • Before connecting the PV array, ensure that the AC miniature circuit-breaker is disconnected from all 3 line conductors and that it cannot be reconnected.
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Electrical Connection SMA Solar Technology AG 3. Check the assembled DC connectors for correct polarity and connect them to the inverter. ☑ The DC connectors click audibly into position. To release the DC connectors, see Section 12.1 "Dismantling the Inverter" (page 81).
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SMA Solar Technology AG Electrical Connection – Insert the DC connectors with sealing plugs into the corresponding DC inputs on the inverter. ☑ The DC connectors click audibly into position. 5. Ensure that all DC connectors are securely in place.
Electrical Connection SMA Solar Technology AG 6.5 Setting the Country Data Set and Display Language The inverter can be configured for various countries. This can be done prior to commissioning via 2 rotary switches on the display or after commissioning by configuring the "CntrySet" or "Set country standard"...
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To block a data set, enter the digit sequence "54321" instead of the password into the SMA Grid Guard code field. The data set can only be unlocked by entering a personal, 10-digit SMA Grid Guard code which is valid for a maximum of 10 feed-in hours.
• Check that the country data set is correct by tapping the display twice and viewing the display messages of the start-up phase again. • Check that the country data set is correct using the "SMA grid guard" measurement channel via an SMA communication product.
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SMA Solar Technology AG Electrical Connection (A) (B) Country data set Display language SMA Grid Guard Country protection Retained Korean Dependent on Dependent on parameter set parameter set Retained Portuguese Dependent on Dependent on parameter set parameter set Retained Dutch...
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Electrical Connection SMA Solar Technology AG (A) (B) Country data set Display language SMA Grid Guard Country protection EN50438 German Various EU countries EN50438 English EN50438 French EN50438 Italian EN50438 Spanish EN50438 Greek EN50438 Czech EN50438 Portuguese EN50438 Bulgarian EN50438...
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SMA Solar Technology AG Electrical Connection (A) (B) Country data set Display language SMA Grid Guard Country protection Customer Spanish Flexible Customer Italian Flexible Customer Greek Flexible Customer Czech Flexible Off-Grid60* English Flexible Off-Grid60* German Flexible Off-Grid60* French Flexible Off-Grid60*...
Electrical Connection SMA Solar Technology AG 6.5.2 Extension of the Deactivation Limits The deactivation criteria (voltage, frequency) are specified via country parameters. The inverters have the additional country data set "MVtgDirective/Medium-Voltage Directive (Germany)". This parameter expands the deactivation limits of the inverter for voltage and frequency to a maximum/minimum.
SMA Solar Technology AG Electrical Connection 6.5.3 Setting the country data set and language using rotary switches 1. Disconnect the inverter (see Section 8 "Disconnecting the Inverter from Voltage Sources" (page 58)). DANGER! Danger to life due to high voltages in the event of electricity grid failure If you set the inverter to "Off-Grid50/Island mode 50 Hz"...
Electrical Connection SMA Solar Technology AG 6.6 Communication 6.6.1 Bluetooth Communication via Bluetooth with a communication product is activated as standard. Networking with other inverters via Bluetooth is deactivated by default. The following setting options are possible via a rotary switch. Switch position...
You can only set the operating parameters of the inverter via SMA communication products. You can set the country data set of the inverter via the two rotary switches in the inverter only prior to commissioning or within the first ten operating hours.
Electrical Connection SMA Solar Technology AG 6.7 Activating and Deactivating the Reverse Current Protection at Input Area A The reverse current protection is activated upon delivery. If you are using both input areas, the reverse current protection must be activated at both input areas.
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EMC Directive (Directive on the electromagnetic compatibility of a device) and forfeit their operating licence. • Contact the SMA Service Line if one or more EMC seals is missing. 6. Pre-screw all screws and the corresponding conical...
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Electrical Connection SMA Solar Technology AG DANGER! Danger to life due to live enclosure lid The earthing of the upper enclosure lid is ensured by the toothed conical spring washers. • For all 6 screws attach the conical spring washers with the toothing facing towards the enclosure lid.
SMA Solar Technology AG Commissioning 7 Commissioning 7.1 Commissioning the Inverter 1. The following conditions must be fulfilled before commissioning: – Correct mounting (see Section 5) – Correct country setting (see Section 6.5). – AC cable correctly connected (see Section 6.3) – DC cable correctly connected (PV strings) (see Section 6.4) –...
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Commissioning SMA Solar Technology AG 5. If the inverter is equipped with an integrated DC switch-disconnector, plug the handle in and switch it on. – Set the handle of the DC switch-disconnector to position "0" so that the captive screws are visible in the handle.
SMA Solar Technology AG Commissioning 7.2 Display Messages during the Start Phase Illustrated display messages The display messages illustrated in this section serve as examples and, depending on the country setting, may differ from the display messages on your inverter. • Firstly, the firmware version of the internal FW PACK XXXX HP XXXX processors appears in the text line.
Disconnecting the Inverter from Voltage Sources SMA Solar Technology AG 8 Disconnecting the Inverter from Voltage Sources DANGER! Danger to life due to high voltages in the inverter Death due to electric shock The inverter operates at high voltages and must be disconnected prior to carrying out any work on the device.
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SMA Solar Technology AG Disconnecting the Inverter from Voltage Sources 6. Loosen all six captive screws of the enclosure lid. 7. Lift and remove the enclosure lid from below. 8. Ensure that L1, L2 and L3 are disconnected from voltage sources to N. For this purpose, use a test probe with a maximum diameter of 2 mm.
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Disconnecting the Inverter from Voltage Sources SMA Solar Technology AG 9. Ensure that L1, L2 and L3 are disconnected from voltage sources to PE. 10. If a multi-function relay is installed in the inverter, ensure that it is disconnected from all voltage sources as follows: –...
SMA Solar Technology AG Maintenance and Cleaning 9 Maintenance and Cleaning 9.1 Cleaning the Inverter If the inverter is dirty, clean the enclosure lid, the display and the LEDs with clear water and a cloth only. 9.2 Checking Heat Dissipation If the inverter regularly reduces its power due to excessive heat (temperature symbol on the display illuminates), this may be due to one of the following reasons: •...
Maintenance and Cleaning SMA Solar Technology AG 2. Remove the ventilation grid. 3. Clean the ventilation grid with a soft brush, a paint brush or compressed air. 4. Re-attach the ventilation grid to the inverter. 5. Turn the notch of the rotary fastener 90° back to a horizontal position.
SMA Solar Technology AG Maintenance and Cleaning Cleaning the fans 5. Press the latches together towards the middle. 6. Remove the fan by pulling it slowly and carefully downwards. 7. Release and remove the plug. The fan cables are long enough to let you lift the fan out sufficiently to disconnect the internal plugs in the inverter.
Maintenance and Cleaning SMA Solar Technology AG 9.2.3 Cleaning the Fan on the Left-hand Side of the Inverter Enclosure 1. Disconnect the inverter as described in Section 8 "Disconnecting the Inverter from Voltage Sources" (page 58). 2. Turn the rotary fastener of the ventilation grid in the direction of the arrow until the notch is in a vertical position.
SMA Solar Technology AG Maintenance and Cleaning 7. Release and remove the plug. The fan cables are long enough to let you lift the fan out sufficiently to disconnect the internal plugs in the inverter. 8. Remove the fan and clean it with a soft brush, a paint brush or a cloth and water.
Messages SMA Solar Technology AG 10 Messages No display messages if no DC voltage present Measurements and the display of messages are only possible when there is sufficient DC voltage (green LED flashes or glows). 10.1 LED Signals Position of the LEDs...
During an update, the relevant display message is shown in the text line of the display. Message Description < Inst. code valid > The SMA Grid Guard code entered is valid. The configured country data set is now unlocked and can be changed. If the configured country data set is protected, the unlocking is valid for a maximum of 10 feed-in hours.
• Spanner: signifies a disturbance which can be remedied on-site (see table below). • Telephone receiver: signifies device failure. Contact the SMA Service Line. Event no. Display message and cause Corrective measures 101 … < Grid fault >...
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If the line voltage is continually within the too high. tolerance range, and this error is still The inverter disconnects from the grid to displayed, contact the SMA Service Line. maintain power quality. 401 … < Grid fault > • Check the grid connection for strong, short-term frequency variations.
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Messages SMA Solar Technology AG Event no. Display message and cause Corrective measures 1302 < Waiting for grid voltage > or • Check AC installation < Installation failure grid connection > • Adjust the connection as described in < Check grid and fuses >...
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SMA Solar Technology AG Messages Event no. Display message and cause Corrective measures • Immediately disconnect the 3401 < DC overvoltage > inverter from the PV array, as < Disconnect generator > described in Section 8 The DC input voltage connected to the "Disconnecting the Inverter from...
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• If this event recurs at medium irradiation, check the PV plant design and correct the circuitry of the PV array. 6001 … < Self diagnosis > or • Contact the SMA Service Line 6438 < Interference device > (see Section 15 "Contact" (page 94)). 6501 …...
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Corrective measures 7105 < Param. setting failed > • Check the parameters of the SD card for valid values. • Ensure change rights via SMA Grid Guard code. 7106 < Update file defect. > • Re-format the SD card. • Re-save the files to the SD card.
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• No display is connected or the connection is defective. 9002 < Inst. code invalid > • Enter a valid SMA Grid Guard code. The SMA Grid Guard code entered (personal installer password) is not valid. 9003 < Grid param. locked >...
SMA Solar Technology AG Troubleshooting 11 Troubleshooting 11.1 Checking the PV Array for Earth Faults If the inverter displays event numbers "3501", "3601" or "3701", there is a high probability of an earth fault in the PV array. Check the strings for earth faults as described below: 1.
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Troubleshooting SMA Solar Technology AG ☑ An earth fault is present if the measured voltages are stable and the sum of the voltages of the plus pole against earth potential and the minus pole against earth potential of a string is approximately equal to the voltage between the plus and minus poles.
SMA Solar Technology AG Troubleshooting 11.2 Checking the Function of the Varistors If the inverter displays event number "7401", one of the varistors is probably defective. Varistors are wear parts. Their functional efficiency diminishes with age or following repeated responses as a result of overvoltages. It is therefore possible that one of the thermally monitored varistors has lost its protective function.
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The varistor is functional. Presumably there is a different error in the connection. inverter. • Proceed to step 8. • Contact the SMA Service Line (see Section 15 "Contact" (page 94)). ☑ There is no conductive The respective varistor is defective and must be replaced.
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Without EMC seals, the STP 15000TLHE-10 / STP 20000TLHE-10 no longer fulfil the requirements of the EMC Directive (Directive on the electromagnetic compatibility of a device) and forfeit their operating licence. • Contact the SMA Service Line if one or more EMC seals is missing. Installation Manual STP20TLHE-IA-IEN122222...
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Troubleshooting SMA Solar Technology AG 9. Pre-screw all screws and the corresponding conical spring washers for the upper enclosure lid and then tighten them in the sequence shown on the right (torque: 6.0 Nm). The toothing of the conical spring washers must point towards the enclosure lid.
SMA Solar Technology AG Decommissioning 12 Decommissioning 12.1 Dismantling the Inverter 1. Disconnect the inverter as described in Section 8 "Disconnecting the Inverter from Voltage Sources" (page 58). 2. Release and disconnect all DC connectors. To do this, insert a flat-blade screwdriver (blade width: 3.5 mm) into one of the side slots and pull the DC connectors straight out.
SMA Solar Technology AG. Prior to returning your inverter to SMA Solar Technology AG, you must replace the upper and lower enclosure lids of your inverter with the corresponding transport lids:...
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EMC Directive (Directive on the electromagnetic compatibility of a device) and will forfeit their operating licence. • Contact the SMA Service Line if one or more EMC seals is missing. 7. Pre-screw the upper enclosure lid of your inverter to...
9. Now attach the two transport lids of the replacement device to your inverter in the same manner. ☑ Your inverter is now ready to be sent back to SMA Solar Technology AG. 10. Mount and connect the replacement device (see Section 5.3 "Mounting the Inverter" (page 23) and Section 6 "Electrical Connection"...
SMA Solar Technology AG Technical Data 13 Technical Data 13.1 DC/AC 13.1.1 SUNNY TRIPOWER 15000TL Economic Excellence DC Input Maximum DC power at cos φ = 1 15,260 W Maximum input voltage* 1,000 V MPP voltage range at 230 V AC 580 V … 800 V...
Technical Data SMA Solar Technology AG Overvoltage category as per IEC 60664-1 * Depending on country setting Efficiency Maximum efficiency, η 98.5% European weighted efficiency, η 98.3% 13.1.2 Sunny Tripower 15000TL High Efficiency DC Input Maximum DC power at cos φ = 1...
SMA Solar Technology AG Technical Data Displacement power factor, adjustable … 0.8 overexcited underexcited Feed-in phases Connection phases Overvoltage category as per IEC 60664-1 * Depending on country setting Efficiency Maximum efficiency, η 99.0% European weighted efficiency, η 98.7% 13.1.3 Sunny Tripower 20000TL Economic Excellence DC Input Maximum DC power at cos φ...
Technical Data SMA Solar Technology AG Operating range at AC power frequency 50 Hz 44 Hz … 55 Hz Operating range at AC power frequency 60 Hz 54 Hz … 65 Hz Displacement power factor, adjustable … 0.8 overexcited underexcited...
SMA Solar Technology AG Technical Data Rated power frequency 50 Hz AC power frequency* 50 Hz/60 Hz Operating range at AC power frequency 50 Hz 44 Hz … 55 Hz Operating range at AC power frequency 60 Hz 54 Hz … 65 Hz Displacement power factor, adjustable …...
Technical Data SMA Solar Technology AG 13.3 Protective Devices DC reverse polarity protection Short-circuit diode Protection against module reverse currents Diode Input-side load disconnect unit* DC switch-disconnector Utilisation category of the DC switch- DC-21B disconnector* DC overvoltage protection Thermally monitored varistors...
SMA Solar Technology AG Technical Data 13.5 Climatic Conditions According to IEC 60721-3-4, installation type C, class 4K4H Extended temperature range − 25°C … +60°C Extended humidity range 0% … 100% Extended air pressure range 79.5 kPa … 106 kPa According to IEC 60721-3-4, transport type E, class 2K3 Temperature range −...
Technical Data SMA Solar Technology AG 13.9 Data Storage Capacity Daily energy yield performance 63 days Daily yields 30 years Event messages for users 250 events Event messages for installers 250 events STP20TLHE-IA-IEN122222 Installation Manual...
SMA Solar Technology AG Accessories 14 Accessories You will find the corresponding accessories and spare parts for your product in the following overview. If required, you can order these from SMA Solar Technology AG or your specialist dealer. Description Brief description SMA order number...
Contact SMA Solar Technology AG 15 Contact If you have technical problems concerning our products, contact the SMA Service Line. We need the following data in order to provide you with the necessary assistance: • Inverter device type • Inverter serial number •...
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Legal Restrictions The information contained in this document is the property of SMA Solar Technology AG. Publishing its content, either partially or in full, requires the written permission of SMA Solar Technology AG. Any internal company copying of the document for the purposes of evaluating the product or its correct implementation is allowed and does not require permission.
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