Troubleshooting Your Avaya 1220 Ip Deskphone; Virtual Office - Avaya 1220 User Manual

Troubleshooting Your Avaya 1220 IP Deskphone

Troubleshooting Your
Avaya 1220 IP Deskphone
This section provides basic information about troubleshooting your
Avaya 1220 IP Deskphone if Virtual Office causes a problem. For
additional help, see
Deskphone away from direct sunlight." on page

Virtual Office

Table 10 on page 156
correct the causes.
Table 10: Troubleshooting Virtual Office (Part 1 of 4)
Displayed
message
Busy, try again
156
"Avaya recommends that you install your IP
lists error messages and describes actions to
Probable cause
Remote IP Deskphone
is active (not idle).
ACD is logged on.
Make Set Busy is
inactive on ACD
IP Deskphone.
21.
Action
Wait for remote
IP Deskphone to
become idle and try
again.
Log off ACD
IP Deskphone before
you initiate Virtual
Office from another
IP Deskphone.
Configure Make Set
Busy active on ACD
IP Deskphone.