Managing Calls During A Call; Using Call Hold - Avaya 1220 User Manual

Operating your Avaya 1220 IP Deskphone

Managing calls during a call

You can use the following features during a call:
• "Using Call Hold" on page 110
• "Using Call Waiting" on page 111
• "Transferring a call" on page 112
• "Using Timed Reminder Recall" on page 113
• "Using Attendant Recall" on page 114
• "Using Call Park" on page 115
• "Recording a Calling Party (Caller) Number" on page 117
• "Displaying call details" on page 118

Using Call Hold

Use the Hold feature to retain your current call and answer another call.
Place the original call on hold and then answer the second call.
110
3. Dial the DN of the IP Deskphone that is
ringing (and does not belong to your call
pickup group). If the pickup DN or group
number is invalid (you hear an overflow
burst tone and the screen displays
Goodbye and try again); press the
Goodbye key.